Heating Oil, Heating and Air Conditioning, Propane Sales Services
About us
Propane - Heating Oil - Diesel Fuel - Discounted Prices Our goal is to provide you with the ABSOLUTE BEST SERVICE EXPERIENCE. Great Service. Great Pricing. Why Pay More!
Our house uses propane as a supplement to a heat pump. We changed from a different supplier last year because Gerner had a much better price. We have since been very pleased with Gerner's service and their excellent communication.
Description of Work: Re-fill propane tank as needed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$466
Thomas O.
10/2018
5.0
heating oil companies
+ -1 more
fine...…..
Description of Work: burner service and heating oil for coming season
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bobby D.
02/2017
5.0
heating oil companies
+ -1 more
fine they delivered on time
Description of Work: oil heat delivery
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Rebekah S.
02/2017
5.0
heating oil companies
+ -1 more
they show up with my oil delivery before promised every time and at a very competitive price
Description of Work: home heating oil delivery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tanisha J.
01/2017
3.0
heating oil companies
+ -1 more
I had a few problems with Gerner. One was the attentiveness of the pump truck driver. He came into my house, I mentioned to the pump truck driver that there was a large smell of oil. To me that seemed abnormal, the pump truck driver did not acknowledge my concerns & I later find out that my oil tank was leaking. The company owner was very responsive. But, my other problem was they didn't have the ability to take the oil out and they didn't necessarily have a vendor to take the oil out. They did, however; provide me that day with a technician who came out and did a patch job. However the owner neglected to tell me, and i forgot to ask the owner in my haste, what the cost of that would be. I just feel as though Gerner in order to provide the delivery of oil has to be able to provide additional services or point people in better direction when things do go awry, like a leaking oil tank. I paid $500 or so for the oil and I paid $100 for the technician to come out and patch the oil tank.
Description of Work: I bought oil from them.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$600
Response from Gerner Energy
On October 31st 2016, we delivered heating oil to this customer. The fuel tank is in the basement, and we fill it from outside through the fill pipe with a vent alarm. The customer wasn't home during the delivery, so at no time did the driver enter the house during the delivery to be able to smell any odors or see that the tank is leaking. The customer called later that day to inform me that there was a drip coming out of the bottom of the tank. I told her that I can give her the names of two reputable companies who would replace the tank and transfer the oil. At that time she was not sure weather she was going to replace the tank or convert to gas. I told her that I would send a service tech down to see if the tank patch would work, but told her that was only a temporary fix and that we would not be able to make any future deliveries until the tank was replaced. She then called back a few weeks later and said she was converting to gas and to cancel her account.
Ronald G.
03/2016
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: I was having a problem with my oil boiler furnace, it would run for a minute and then turn off. | |I called Gerner Energy who I purchase my oil from, and they sent a technician that is a subcontractor out to look at the furnace, he was able to find the problem right away and went out and got the part and came back and got it fixed in about an hour. I believe that his name was Wayne, he was very polite and professional and I would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Bert K.
01/2016
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
During this terrible snow storm my street was blocked. Kip knew how critically low I was in oil, and he kept in touch with me to find out when my street would be plowed for his truck to have access to my home. Kip was really concerned about my family?s health and safety, and when the city finally plowed my street, I called Kip to let him know, and within a few hours his truck was at my house delivering the much needed oil. (At that point there were only 25 gallons remaining in the 270 gallon tank.) Thank you Kip!!!
Description of Work: Filled my oil tank which was down very very low.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$426
Amy J.
10/2015
5.0
heating oil companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Crystal F.
09/2015
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Gerner delivered 172 gallons of home heating oil at a very reasonable price. |We were not at home at the time of delivery but were very pleased with the price and professionalism of the company. |We plan to continue to order from them through out the fall/ winter season
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Maicy H.
04/2015
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Provided home heating oil on schedule as promised.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
N L.
04/2015
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: We get our heating oil from Gerner Energy. No contracts needed which we appreciate and you pay the going rate for oil at the time of delivery. We are set up on automatic fills and they charge your credit card if this is the way you want it.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry S.
03/2015
5.0
heating oil companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kwang K.
03/2015
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Been ordering heating oil through Gerner energy for the past couple years. Easy to set up delivery online. Low prices and prompt delivery. Owner is easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Adrienne C.
01/2015
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
3rd delivery as promised in the morning. Slight mixup on price of 2nd delivery as one person gave 1 price and another gave different price same day; but in all Good Customer Service currently.
Description of Work: Delivery of Heating Oil within 48 hrs. AND at the price quoted.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$518
Bert K.
12/2014
5.0
heating oil companies
+ -1 more
unknown
Description of Work: First time oil delivery. The delivery service went very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$512
james H.
11/2014
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
We have just purchased a new home. I know nothing about heating with oil. Mr Gerner took the time to explain the process and answer all my questions. Great customer service
Description of Work: Filled oil tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard K.
10/2014
5.0
heating oil companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nannette H.
09/2014
5.0
heating oil companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Chris E.
04/2014
5.0
heating oil companies
+ -1 more
He was able to come out the day I called him.
Description of Work: Provided heating oil.
Rating Category
Rating out of 5
Yes, I recommend this pro
Nick H.
02/2014
5.0
heating oil companies
+ -1 more
I was VERY low on oil, called all around and this place had the best prices... HANDS DOWN! My tank was filled by the next morning and we continued to stay warm and toasty durring all these crazy snow storms. A+++ for costumer service, prices, and reliability!
Description of Work: Provide heating oil... promptly and hassle-free.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$722
Michele S.
11/2013
5.0
heating oil companies
+ -1 more
Kip was punctual and very professional. We shopped around and Gerner had the best price in the area. We will be calling for future fill-ups.
Description of Work: Provided oil for our furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$731
John S.
09/2013
5.0
heating oil companies
+ -1 more
Kip was professional, courteous and on time (one day notice to schedule) and explained details about the service and the oil tank. Would reco and use Gerner again!
Description of Work: Oil delivery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Lewis H.
05/2013
5.0
heating oil companies
+ -1 more
It was great! Their cost is competitive.
Description of Work: They delivered heating oil for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RONALD C.
05/2013
4.0
heating oil companies
+ -1 more
It turned out fine.
Description of Work: They supply our heating oil.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
Yes, I recommend this pro
Terence C.
05/2013
5.0
heating oil companies
+ -1 more
I scout oil prices every month, rather than getting locked into a plan with one company. I had been consistently using a particular company in the Baltimore area for the last couple of winters, as their prices were the cheapest, and they would do same day delivery. Gerner ended up being $.15 cheaper than the cheapest, and did same day delivery as well. On one occasion, we had agreed that he didn't need to come same day, but he still made the delivery at around 9:30pm!! I thought this was pretty stand up. He said he knew he didn't need to come that day, but it was especially cold and he didn't want me to run the risk of running out. I appreciate that kind of service. I intend to use Gerner again this coming winter for my home heating needs.
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*Contact business to see additional licenses.
Service Categories
Heating Oil,
Heating and Air Conditioning,
Propane Sales Services
FAQ
Gerner Energy is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Gerner Energy accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Gerner Energy offers free project estimates.
No, Gerner Energy does not offer eco-friendly accreditations.
No, Gerner Energy does not offer a senior discount.
Yes, Gerner Energy offers emergency services.
No, Gerner Energy does not offer warranties.
Gerner Energy offers the following services: Residential & Commercial Heating Oil Delivery