Family owned and operated business with over 30 years experience.
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Pumping and cleaning of residential and commercial septic tanks and grease traps. Installation and repair of conventional and alternative septic tanks, drainfields, drywells, and grease traps. Drain cleaning, snaking lines, water jetting, & TV Camera inspections and locating of lines. Pool water delivery.
Called to schedule the first pump out of our septic tank. Never lived in a house with septic before so, when the tech arrived he was more than happy to answer all my questions. The tech was great, very nice guy and more than happy to take the time to explain everything to me.
Description of Work: Had the septic tank pumped out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephana N.
02/2018
5.0
septic tank
+ -1 more
Good service, will use again.
Description of Work: Our septic tank needed routine pumping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Bill B.
11/2017
5.0
septic tank
+ -1 more
Uneventful...so perfect
Description of Work: Cleaned septic system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Yanny H.
10/2017
5.0
excavators, septic tank
+ 0 more
Everything went as expected. Everyone was very friendly and professional. They answered all my question. It was about 2 hours for the pump out plus an additional hour to upgrade the lid and lay down the quick- concrete. I recommend them to anyone with a septic tank.
Description of Work: I needed my septic tank pumped out. The gentleman had to did about 3-4 feet to reach the top of the tank. The secretary had previously given quotes for the pump out service and a separate quote for addition of a tank top spout to prevent the digging in the future. I ended up buying the upgraded tank top.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Jennifer S.
07/2016
5.0
excavators, septic tank, sewer cleaning
+ 1 more
The camera crew showed up later that day and went to work. After only five minutes, they found the problem!!! A portion of the outlet pipe that had just been replaced had a whole section that was destroyed, thus causing the back up into the tank. They also confirmed that the fields looked good and that when they jetted them they held water correctly! Justin suggested we contact our contractor we used to replace the outlet pipe and have them come back out to repair the damaged pipe. I told him that I had no interest in working with that contractor again (it was a very bad, expensive experience) and asked if they could fix the pipe. He of course tried to talk me into the cheaper/free option of working with the contractor, but agreed to help us. The best decision we have ever made!!! Justin and his crew were out there the next day with their equipment. They dug up the tank and the section of pipe that was damaged and replaced the pipe for us. Justin was there the whole time and along with two crew members was very hands on, quite literally in the trenches doing the work. After two to three hours of exhausting labor they were done. As Justin was going to back fill the tank area he noticed that the inlet pipe was dripping water very slowly into the tank, after further investigation he discovered that a section of inlet pipe was clogged and needed repair too. Though it was late in the evening he stayed and repaired that pipe as well, going above and beyond what I believe anyone else would have done for us after that long day. He finished just as the sun set. After the job was complete Justin spent at least 30 minutes with me discussing how to best protect the system going forward and ensure that we get as much life as possible from it. He was conservative in his optimism, and honest in saying the system could last for years or a month, given the age. I became a Robert F Beall customer life that day and would not dream of using any other company for our septic needs. They have a great, client focused business, and really strive for total customer satisfaction. Justin is great, I can't say enough good things about him. You should have no concern in working with him and his team, and if the worst happens, you are in very good hands. I would recommend Robert F Beall to anyone and everyone that has a septic system!
Description of Work: We bought our house about a year ago and shortly after moving in we started to have issues with our septic system. We had multiple companies out to assess the system (30 years old) and diagnose the issue. After learning that the outlet pipe was clogged from years of corrosion and decay, we hired a contractor to replace the section of the damaged pipe leading to the drain field. We spent over $2000 to repair the pipe, only to find that less than 60 days later our system backed up yet again and we at that point thought the worst had happened and that our system was dead. After pouring over the many companies on Angies List and reading review after review, we chose to contact Robert F. Beall and Sons. They had some good reviews and frankly we needed someone out to our home asap. Of course the system backed up on a Saturday, so we had to make it an entire weekend with a "failed" system. We called Beall and Sons first thing Monday morning thinking that we wouldn't be able to get someone out to our site until later that week as it had just rained for 3 days straight and it was summer, which equals very busy septic companies. The person who answered the phone was competent and helpful, and most importantly EMPATHETIC with our situation. She said that she would reach out to their crew foreman and see if he could stop by first thing. Justin Beall called me back no more than 15 minutes later and said he was on his way out to our site. He asked me what the problem was, and I explained what we had done with the system over the past 90 days and the work that we had done to replace the outlet pipe. He said he would be right out, but did worn me that it sounded like the system had failed and that it may be beyond repair.....Ugh. Justin, showed up 15 minutes later, with a pump truck, and after inspecting the system, he pumped it for us so that we could at least start using water again in our home. He was very upfront with me, and said that given that we just replaced the outlet pipe he had concerns that the fields had failed. BUT, he wanted to have his camera crew come out with a camera and jetter and see what was going on in the pipes and field prior to doing anything else. I asked how long will it take to get the camera crew out and he said he would pull them in later that morning or early afternoon. I couldn't believe it we would have a crew out to jet and scope today? WOW! Justin is very conservative, meaning he errs on the side of caution and works to set realistic expectations with you. I greatly appreciate that even though he prepared us for the worst. He always said that we should look at all the potential issues prior to jumping and fixing the worst case. I really appreciated that, I began to trust him right then.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Mark L.
05/2016
1.0
septic tank
+ -1 more
I would not want to go with a company who cannot even provide me with a quote after several weeks of my calling. I was obviously interested in having the work done - too bad they didn't seem interested in my business.
Description of Work: I called to have a quote done for repairing the line between house and septic tank. The receptionist took down my information and informed me that the person who does quotes was out of the office and wouldn't be able to get to it until the next day. I called back a few days later after not hearing back. No updates. The receptionist again took my information. I called on several more occasions with no one being able to give me a quote or an update. They took my information each time, promising to call me back - but I never received any calls.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Paul S.
04/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: This is a sewer company. They have serviced our family for two generations. They always provide excellent service at a reasonable cost, whether it is routine or emergency pumping out our septic tank, installing a new septic tank or dry well, clearing drainage lines, etc. I highly recommend them for anyone in the Annapolis-Severna Park area of Maryland.
Rating Category
Rating out of 5
Yes, I recommend this pro
William H.
03/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: Septic waste removal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$289
christopher F.
11/2015
5.0
septic tank
+ -1 more
price was fair and service and timeliness was great!
Description of Work: septic clean out
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Dennis H.
08/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: Pumped out our septic tank and did an inspection of the tank. Everything was done on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
George H.
06/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: I've used these guys for routine septic tank pump out service since I bought my place in '01. Never had a problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$275
Patrick F.
03/2015
5.0
septic tank
+ -1 more
First of all they were very responsive and flexible. We scheduled for them to come out on 6 March, but had to reschedule due to weather and ice blocking the gate. On the 13th they arrived at 7:00 am, which was great because it left far more of the day to take care of other things. They pumped out the tank quickly and then let me know we really had a 1,000 gallon tank, even though we have always paid to pump out a 1,500 gallon tank. Finally, they let us know the front baffle had fallen off, but it did not need to be replaced, as the code no longer requires them and they don't even install them on new tanks. A great transaction and we will definitely be dealing with them moving forward.
Description of Work: Pumped out my septic tank and inspected it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Susanne D.
12/2014
5.0
excavators
+ -1 more
I was grateful that they came quickly and were able to correct what had been neglected by the other septic company.
Description of Work: Removed 12 in sludge from top of tank and 16 in from bottom of tank. This was all left by a previous pumping by a different company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Ann W.
09/2014
5.0
septic tank, sewer cleaning
+ 0 more
I called early in the morning with my problem. `The problem had been going on for some time and I was a bit upset. Mary took my call and was Fabulous. While she explained that all techs were in the field with a list of jobs to be completed, she would see if she could get someone out to me that day. She called me back a few minutes later and told me Dale would be out later in the day. WOW. Dale arrived and had a difficult time getting the lid off as there was no handle on it as it had rust off. He worked to get the lid off and cleaned the tank and lines. He made sure that everything was flowing perfectly. He was very helpful with information on what may need to be done to improve the lid. Explained that the tank looked great with no interior problems.
Description of Work: Septic was pumped and line from tank toward house was pressure jetted clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Christopher R.
08/2014
5.0
septic tank, plumbing
+ 0 more
They had the utilities out to mark my property and came out to dig out the bad section of pipe. They installed new piping and jetted out any remaining blockages. They put my lawn back together and laid seed and straw down. They were there for me when I needed them and highly recommend Beall to anyone in need of excellent service.
Description of Work: I called Beall when my septic backed up in my house. They pumped the tank and determined I had a section of pipe that collapsed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Anna T.
07/2014
1.0
septic tank, plumbing
+ 0 more
My calls were answered by a receptionist who took down my information and indicated I would get a call back. I did not, so followed up a couple of days later and was informed that I would receive a call back. A third time I called and left a message with the answering service. My calls have never been returned. I understand if things are busy and a provider is not interested in taking new work, but would have appreciated being told that up front.
Description of Work: I contacted the provider as the provider is located in my exact city (Millersville) and was recommended by the previous owner of the house. In the inspection of the house, it was noted the septic system needed a new outlet baffle. However, as will be detailed, i could get no response from this provider after calling three times.
Rating Category
Rating out of 5
responsiveness
1.0
$300
Robert C.
06/2014
5.0
septic tank
+ -1 more
Went well. No surprises and handled just as promised by contractor. Very professional in approach.
Description of Work: Install new septic system and associated work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melissa B.
05/2014
5.0
septic tank
+ -1 more
I had an emergent need for septic service at my rental property and called two other companies who never even bothered to call me back. I call Robert Beall and Sons and they had someone out to my house within an hour and a half and within three hours total the system was completely fixed and back in business. We narrowly avoided a septic back up into the house. Thanks Robert Beall and Sons for a terrific job! I will only call you in the future for my septic servicing needs!!
Description of Work: Replaced the Pump on a septic system and pumped out our septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ariana M.
10/2013
5.0
septic tank
+ -1 more
During the purchase of our home (June 2013), the existing septic system failed and the sellers had Beall and Sons install new components of the septic system. The sellers paid Beall and Sons directly for the new installation. In July and August of 2013, we started to occassionally smell the septic system while we were sitting on our screened in porch. I called Beall and Sons to request that they come by and take a look at the system, as I was concerned that something was not operating properly. This wasnt an emergency call, so they assured me that they would be out within a week or so to take a look. Initially, they thought it was a tightness/sealant issue on the tank lid (if I remember correctly), so they made a quick fix. However, we had the same *lovely* smell while out on the porch that following week. I called Beall and Sons back and the team came back out pretty quickly after that. They did a more intrusive look at the system and determined that the NEW tank (purchased by the seller) had cracked/failed - an issue they had not experienced before with this same manufacturer (that they had used time and time again). To make a long story short -- the company took care of the problem, including (1) going back and forth with the manufacturer to approve a modified installation (pouring concrete base to stabilize the bottom) so that the new tank would remain under warranty; and (2) replacing the tank under warranty for BOTH parts AND labor. The warranty only officially included the parts (the tank), but they stood by the quality of their work, and provided the labor/all services related to this issue (failure of tank due to manufacturer defect) at no additional fee. I'm very pleased with the support that we received from this local company in dealing with this issue, and will definitely be using them again (and recommending them highly).
Description of Work: replacement of recently installed septic tank
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Service Categories
Septic Systems,
Excavating,
Sewer Cleaning,
Plumbing,
Drain Cleaning
FAQ
ROBERT F BEALL & SONS is currently rated 4.9 overall out of 5.
ROBERT F BEALL & SONS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ROBERT F BEALL & SONS offers free project estimates.
No, ROBERT F BEALL & SONS does not offer eco-friendly accreditations.
No, ROBERT F BEALL & SONS does not offer a senior discount.
Yes, ROBERT F BEALL & SONS offers emergency services.
No, ROBERT F BEALL & SONS does not offer warranties.
ROBERT F BEALL & SONS offers the following services: Pumping and cleaning of residential and commercial septic tanks and grease traps. Installation and repair of conventional and alternative septic tanks, drainfields, drywells, and grease traps. Drain cleaning, snaking lines, water jetting, & TV Camera inspections and locating of lines. Pool water delivery.