Mr. Handyman of Anne Arundel and PG County

Everything went well. The owner was very professional, courteous, and personable. They are good at communicating with there customers. They were on time and even a little early. Gale is a very nice person and a pleasure to speak with. I would defiantly use this company again and I would recommend using them.

Mr. Handyman was prompt, professional & courteous from start to finish. I needed some crown molding installed and my deck power washed. I sent an email request for a quote and got a response 5 minutes later from Alan. He clearly explained different service options, how much it would cost, who would be doing the work and how long it would take. I was super impressed even before they showed up! On the day of service, they arrived on time and even called 20 minutes before the scheduled appointment to tell me they were on their way. They did a beautiful job with the crown molding and were very fast, despite the difficult corners in one of the rooms. (I attached a photo. Please forgive my bad photography skills! Everything looks tilted but the molding is actually perfectly straight) The power washing was top notch as well. Alan pointed out some problems with the masonry and some rotting planks on the deck, which I really appreciate. I will definitely be calling them again and will recommend Mr. Handyman to friends. Top notch, A++++ service!

I received no response when trying to contact these people. I suspect it is because I just needed some small jobs done, because the only handyman that responded told me that was probably the case; no sufficient money in it for them to even give me an estimate, let alone show up or do any work. That said, at least a response that they didn't want my business would have been helpful.

We had a very good experience them. We have used them before in three different occasions and in all three situations, we had different technicians. They showed up when they should have and were very clean. They didn't gab on the phone. I was really impressed with them. Eddie Ghingoree is the guy who came out for the dry wall repair. Their price was a little more than we expected, but it was because there was little more work than either of us expected. We have had experience with contractors where Mr. Handyman had to come back because the original did such a poor job that we basically had to rip out what the original contractor had done and redo it and Mr. Handyman has always done a fabulous job.

Mr. Handyman of Anne Arundel & NE Prince George's Company is very good. They did a very good job. They gave me different levels of suggestions as far as the price go; I opted for the top one. Their prices were excellent. I would definitely use them in the future if required.

It took four days. Most of the tasks went well but there was a problem with some of the carpentry tasks. The repair of the inside door frame damage and the completing of the shelving installation. I purchased the requested filler and it would not stain to match, so I purchased another filler as requested and that did not stain to match. On the water softener housing, a filler was used on the bottom portion of the structure which dissolved during the first rain storm. I was told that to wait until I was called back to schedule another date to correct the problems. It has been two months and have never heard back. This is the second time I was told to wait for a call back that has never occurred. I called the first time, but have given up this time. The jobs that did not go well had been attempted twice and because I was paying by the hour, I would be paying to have this repair done for a third time. Update: We agreed to 9am on 2 May 2011. At 10:15am no one had showed up so I called and they said they would dispatch someone and they would be there soon. At Noon I called again and they said that he was on his way. I told them that I was out of time after waiting all morning for someone to show up and that I would not do business with their company again. This is a first for me. They call and ask to come to my house and then they don't show.

The appointment was set for 9:00 a.m. - Ken drove up at 9:05 a.m. He was amazingly friendly, extremely skilled, understood what had to be done and did everything flawlessly. Finished all tasks by 11:15 and left the areas spotless (actually, cleaner than it was before he arrived). There is no doubt in my mind that I will call Mr. Handyman for any and all of those small jobs that my wife and I need done around the home. Fantastic company!

When he came, he didn't have what he needed. He also showed up in a van. Because he came in a van he had to make two trips to the dump and pay $100 each trip. He was here almost five hours. I had to pay for that as well. I called and talked to the woman there and she said that they would probably adjust the price, she just needed to talk to her husband. I have never heard back from them again. I will not call them back. I even had to run to store to pick up things he needed to do the work. It was an all around mess. What he did he didn't do that well. UPDATE: After learning that I had submitted an "F" rating to Angie's List, the owner called me and was very upset. I explained what happened, and he accused me of trying to get additional work done without paying for it. This was absolutely not true! In addition to calling me to argue and raise his voice with me, the owner offered me a $100 refund if I would change what I had already reported to Angie's List. I told him that I would update my entry, stating they had at least responded and provided the refund, but he demanded I give them a much better rating in exchange for the refund. I told him that I was NOT going to lie about their service, no matter how much of a refund he was willing to provide. He was quite angry and stated that he would be posting a response to my report before he ended the call. Both the phone call and the posted response to my ACCURATE report on their service was / is offensive. Touting other successes as an excuse for the service I received by no way changes the facts. I will never even CONSIDER contacting this company again, as at least I know what to expect when paying the neighbor kid to do the job I ask him to do.

Jesse Davis Handyman services took care of my "Honey Do List" which they did extremely well. Jesse was very professional in his communication with answering my inquiry email, providing pricing and scheduling the work. Frank was the gentlemen who came out to the house and he was very polite, professional and cleaned up behind himself as he when from one task to another. He used his time well by during the tasks in a particular sequence that allow one area to dry was his multi task (i.e. prime an area & moved onto a plumbing issue and then back to the painting project, etc.). Frank did some patch & painting, locksmith and plumbing work. In addition to Jesse's professionalism during our initial communication he conducted a follow-up inquiry to ensure that I was happy with their services. Overall I definitely would use Jesse?s company again and would highly recommend them. I will also ask at the time of scheduling future work to see if I am able to get Frank as I was very happy with his overall performance. Two thumbs up!

The company called me at work to let me know when the technician would arrive; he was waiting in my driveway when I got there. He went over the fee structure and company policies, then reviewed my list of projects. Everything I requested was done, except for one cabinet that could not be assembled due to damage to the pieces. He helped me package the box and move it out of the way. Demetrius was competent, professional, and thorough in completing all the tasks on my list. He also made suggestions on future projects I was planning. I do intend to schedule his company again for the other items on my list, after the holidays.

I first scheduled the repair for a week earlier. Apparently there was a mix up and no one showed. I called and the owner excused himself and asked if I would give them another chance. i had been happy with them on a previous occasion so I agreed to reschedule for the following week. The repairman arrived on schedule and did all the work quickly and efficiently.

These were "nice, and friendly people" .

The handyman Ken showed up on time, looked at the job I need done, asked some questions, went to local hardware store to find replacement door, took out the old door, put in the new door expertly, and cleaned everything up. New door works well and looks very nice. Ken was very pleasant and helped me figure out what I need to do for a different project in another area of my home, as well. Would be happy to work with him in future.

Ken from Mr. Handyman arrived at 8am, well within the 7-9am windows. I told him I had a leak in my master bedroom that damaged the ceiling. He went up on the roof and caulked everywhere possible that water could come in. He then got up into the attic to inspect and found a leaky pvc pipe with he fixed, and told me that was most likely the issue. He then repaired my damaged drywall and a few nail pops that needed some work. The work was done will and promptly all within 2 hours. His skills and manors were top notch. Would use them again!

Ken the tech was very prompt. He said he'd be here at 7:00 AM and arrived 7:05 AM. He was very careful to cover and protect my rugs, floors and furnishings. He worked diligently and with great skill. The result of the work and installation was excellent. I will call these people for my next project

We are very pleased with the results. The cost of the work was described in our initial phone call and the charges were as laid out. Brian showed up on time and worked diligently. The biggest and most important part of the job for us was the repair of the outside trim and the work on the area that allowed water to enter our attic in bad storms. It looks great. There is the cost of having the repairman go and pick up the supplies but since we didn't know what to get, it was a cost that was reasonable for us. We both felt that we had a handyman with a wide range of experience and knowledge for the work that was to be done. He also examined certain other potential problems and advised us reasonably. He'll get another call from us.

Whwn I called to get an idea of costs and scheduling, the lady who answered was polite, knowledgable, and thorough. My conversation with her convinced me that she was familiar with the situation, knew what resources (people and material) it would take to do the repair, and could promise a timely response. This company charges by the hour, with a two-hour minimum, which she assured me was plenty long enough to complete my repairs. Unfortunately for me, the height of the repair site dictated (OSHA) that two people be dispatched and that a longer ladder may need to be rented so the cost was high, but at least I knew that up front and she gave me a thorough explanation of the reasons. The "handymen" showed up on time, even a bit early. I had the color-matched material (aluminum coil) available for their use, but they didn't carry a sheet-metal brake for fabrication - understandable. To reduce rental charges, they took the aluminum to the rental company and fabricated the piece there (after taking careful measurements from the house), then returned. They also informed me that the "clock" didn't start ticking until they returned with the fabricated piece - nice! Their work was thorough, professional, and cut no corners. When finished, the new piece blended in perfectly with no evidence that it hadn't been part of the original siding. And they also secured surrounding pieces so that a future windstorm wouldn't affect them. And they genuinely seemed to enjoy their work - even working 40 feet off the ground!

Chris was very professional. He arrived a few minutes after the expected window, but Amanda (a dispatcher) had contacted me twice to inform me. Chris efficiently epoxied the dishwasher in place. He investigated the roof for cracks around our bathroom ventilation fan but then realized that the fan had been covered with plastic and was, in effect, just trapping bathroom moisture. (The other bathroom fan had the same problem.) He explained that he needed to get an elbow to install on the vent of each fan. I mentioned that there was an Ace Hardware very nearby, but Chris could not find it and drove to Home Depot (a much longer haul). I expected him to return in 15 minutes, but it was an hour before he returned. When Chris returned, I asked if I also was responsible for paying for driving time -- I assumed so -- and he said yes. He promptly installed the elbows and then applied the first layer of drywall on the bathroom ceiling to begin the process of repairing the water damage. I paid Chris the full amount for two hours of work plus supplies ($264), but I felt that I had paid unnecessarily for a half-hour of time ($48) -- had Chris gone to the local Ace, it likely would have chopped 45 minutes off his time on the job. After Chris left, I called the Mr. Handyman office left a message, and the next morning, Alan, the manager, returned my call. I acknowledged that there was no guarantee that the Ace would have carried the elbows, but Chris should have stopped there before driving all the way to Home Depot. (The workers all have a GPS -- indeed, the manager tracks their routes!) Alan eventually agreed to refund the $48. I appreciated his responsiveness.

I wanted the ugly fan in one bathroom replaced. I purchased what I needed at Home Depot. Mr. Handyman removed the old, and installed the new one, taking care not to damage anything. He also remounted a fan in the ceiling in another bathroom that was pulling away from the ceiling. It took him a while to do it, but he did a good job.

This job was scheduled with June easily, but then when the day arrived, there was snow and ice - they were due here between 12 & 2, and called about 11 to say they wanted to cancel due to handling their vans on ice. It was easily rescheduled when I called again the next day. Ken arrived promptly on the day of the appt, evaluated the chores, went to get the needed equipment, and then worked steadily doing a neat professional job, with two coats of mud on the wall board joints. He also needed to shim the job in the ceiling in order to make it fit, but it looks great. He then took the needed measurements for the estimate, and told me he would work it up, and June would call. She did two days later with an estimate that is good for a 6 months, so now I need to compare it and then decide. The whole job took 3.5 hrs.............

It was very good. He came on time and he just got right to work. He took his time and explained everything to me. He gave me different options for the other things that I want done as I can afford them.

The handyman came on time and we went through all the work that I needed done. He told me what materials I would need, he had some on his truck (charge for supplies included in price) that he used. While I ran to the store for other items, he worked on the projects that didn't require additional materials. He finished within the 2 hours scheduled. Price included a $25 Angie's list coupon. The only issue was I was charged an $8 fuel surcharge that wasn't mentioned when I scheduled the appointment.

I wasn't pleased with their service and the work was not quality work. I had used this company before and had been pleased with their work, so that is why I hired them again. The man who came out to do the fence had a broken hand, which I had not been told about until the work was finished. It took him longer to complete the job and the work was not done very well. I had the supervisor come out to resolve the issues which he attempted to do. But things were not finished in the fashion that I thought was appropriate. Also because I was not told of the workman's broken hand prior to the work being done, I feel that the company wasn't honest and up front.

It went really well. I liked that they were very quick to schedule and I liked the craftsmanship. He explained to me what he was doing and why. The cost was a little bit higher than what I expected.

Eddie my technician arrived on time. This service charges in 2hr blocks so it is $235 per hour. I really only needed him for the shower curtain rob, but because I paid for 2hrs I had a list of things I needed done. Eddie worked diligently so I could get the most of my time. He did an excellent job. Strongly recommend.