Approved Pro
Mr. Handyman of Anne Arundel and PG County
Handyman for Multiple Small Projects, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,
About us
We are proud to have won more than 50 Angie's List Super Service Awards! We do everything on the honey-do list that honey doesn't do! Individually owned & operated franchise of the largest Handyman companies in the country. We are licensed, bonded and insured. All of our technicians have a minimum of 10 years experience and are full-time employees of the company. All work guaranteed for at least one year (any exceptions are discussed and noted on the invoice). And it's not just the small jobs! We have years of experience doing larger projects, especially bathroom remodeling! MHIC # 102097
Business highlights
20 years of experience
Services we offer
Handyman, plumbing, fixture installation, garbage disposal, sinks, toilets, electrical, ceiling fans, light fixtures, switches, outlets, carpentry, drywall, gutter repair, gutter cleaning, gutter replacement, gutter screens, fascia, soffit, caulking, crown moldings, deck repair, deck maintenance, power washing, siding, windows, doors, floors, bathroom & kitchen remodels.
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7633 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 8% | ||
| 4% | ||
| 2% | ||
| 2% |
Showing 401-425 of 633 reviews
Laura M.
Sep 2014
Ken arrived exactly on time for the appointment. He was knowledgeable with installing kitchen countertops. At our request he came alone because my fiance acted as his assistant. As part of a two person team he was a pleasure to work with and it was very productive process. We would defintely use Mr. Handyman abd Ken again.
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for your kind words. I will be sure to share your comments with Ken at our next staff meeting. Very glad that you were pleased with the service, and we look forward to working with you again soon!"
Kathleen B.
Sep 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thank you for sharing your positive experience with other members. I'm glad that you were pleased with the service."
Linda C.
Sep 2014
I contacted Mr. Handyman to come over to my father's house for a leaky pipe. Not only was he on time, he was early. He immediately assesed what had to be done and went about accomplishing the tasks. He was extremely professional and polite. He gave me a go-forward plan that was fair and accurate. I used Mr. Handyman before at my house and plan to use them in the very near future. I have said it before and it bares repeating: Mr. Handyman you guys rock!!!!
Response from Mr. Handyman of Anne Arundel and PG County
"Wow! Thanks! I love your enthusiasm. I'm glad we were able to get everything taken care of for you and really appreciate your kind words, which I will be sure to share with the guys."
Sue D.
Sep 2014
unknown
Lisa B.
Aug 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for choosing Mr. Handyman!"
June G.
Aug 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for taking the time to share your experience with other members."
Polly A.
Aug 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for your comments and good rating. We appreciate your being a loyal customer!"
Janice R.
Aug 2014
the job went well. The worker 'Robert' arrived on time and did a great job.
Response from Mr. Handyman of Anne Arundel and PG County
"Thank you for the positive feedback! It's always good to hear that our technicians are working hard and doing the job right."
Stephen B.
Aug 2014
This is the 2nd time I've used their service and it was a great success. Unlike several other handyman contractors I contacted Mr. Handyman was immediately responsive to my service request and would have responded the same day had my schedule allowed. The handyman who arrived to do the work was knowledgeable, professional and diligent and the care he took with the job was very impressive. The fascia was reattached with numerous screws and will probably last longer than the house will. He encountered some difficulty with the decorative shutters but ended up re-fastening them with metal screws (instead of the plastic ones that come with the shutters). All the work was done in under 1 hour which kept my costs down. I will definitely use them again. I appreciate a company that doesn't complain about short little jobs like mine and is dependable and produces quality work. Well done.
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for your comments and thanks for being a loyal customer!"
Jacquelyn B.
Aug 2014
Very happy with Mr. Handyman. I'd highly recommend them to anyone.
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for taking the time to share your experience with other members. We are glad that you were pleased with the service and look forward to working with you again."
Arthur E.
Aug 2014
They did a nice job overall, no complaints.
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for taking the time to share your experience with other members. We appreciate your business and thank you for your kind words. I'm glad that you were pleased with the service and look forward to working with you again soon."
Sofronja F.
Jul 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for sharing your experience with other members. I'm glad that you were pleased with our professionalism and quality service. I hope that you will try us again and give us a chance to earn a "straight A" scorecard!"
Shelly M.
Jul 2014
I would hire them again.
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for your positive review and for taking the time to share your good experience with other members. We are glad that you were pleased with the service and look forward to working with you again soon."
Lolita H.
Jul 2014
Harley, the handyman assigned, was both timely and professional. He left the space neat and clean and the repair was done. In addition he provided recommendations on other areas upon request. I will be using them again.
Response from Mr. Handyman of Anne Arundel and PG County
"Thank you for the positive review! It's always nice to hear that our customers are satisfied with our service and plan to use our company again."
Ava B.
Jul 2014
He arrived a little after 8:00 am (which was great since I had just gotten up!) He introduced himself, he was very personable and he had me sign the paperwork to start. I took him on a tour of the items to be done and then he started and kept me informed as he went on. He asked questions along the way as well so that I was sure that everything was being done the way I wanted it. I had bought a big deal and he worked quickly to ensure that he could complete the job on time but at no point did I feel as though he was rushing to get anything done.
At the end of the four hours, I had a brand new ceiling fan, a dishwasher that worked and a front light that worked...YEAH!!!
At the end of the four hours, I had a brand new ceiling fan, a dishwasher that worked and a front light that worked...YEAH!!!
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for your positive review. Glad that everything went well."
Susan M.
Jul 2014
The person showed up at 8:30 and started the job. He hung around for several hours (after telling us it would only take an hour to fix), told us he needed to leave and come back, he never came back to finish the job and he never called. He left razors and nails all over our lawn (we have small kids). He seemed like a nice guy, but we are very disappointed. We just sold our house and the new homeowners moved in on June 30. We are not happy and neither are the new owners.
We did reach out to the company and they are in the process of trying to fix it. It's not easy since we are no longer the home owners. Hopefully it gets fixed right and it gets fixed quickly.
We did reach out to the company and they are in the process of trying to fix it. It's not easy since we are no longer the home owners. Hopefully it gets fixed right and it gets fixed quickly.
Response from Mr. Handyman of Anne Arundel and PG County
"The member is correct that she reached out to us and I was very disappointed to learn of her experience. I apologized to her for the poor work and the inconvenience. We are working with the new homeowner to get this corrected quickly. I genuinely appreciate the time the member took on the phone to explain to me all of the details so I can correct the situation with her, but also with the technician. There is a lot about this situation that is frustrating for both me as a business owner and for the homeowner. What is important at this point, is standing behind our service and getting the situation corrected. In any human endeavor, mistakes will be made. The question is, does your contractor stand behind his work? We will get this situation corrected quickly and I look forward to both the member and I being able to post an update to this situation soon."
Laura S.
Jun 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for the straight "A" review! We appreciate your sharing your experience with other members and thank you for choosing Mr. Handyman . I'm glad that you were pleased with the service and look forward to working with you again soon."
Erin W.
Jun 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for choosing Mr. Handyman"
Joseph M.
Jun 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"There were some issues on this job. I've been trying to reach the member since the day of the service and he has not returned our calls. I agree that the charges were excessive and am trying to reach the member so we can rectify the situation. I should point out that these are commercial doors. Hardware on fire rated commercial doors is much more expensive than what you use on the home. There were some communication issues - we made two advance visits and I went by the job site on the day of the service - we were originally shown 3 doors, than 2, and on the day of the service it was only one - except that there was now a problem with a different "2nd" door. We purchased hardware that did not get used. The tech should not have charged for that (we can return it). So that's part of the discrepancy. I hope that after we reach the member to discuss this situation that we can reach a fair solution and maybe he will be kind enough to modify this review. I would encourage all members to contact the vendor first. In this case it would have been as easy as returning a phone call. Before you determine that you "paid too much", you should address your concerns to the company that did the work. If you are dealing with an A rated company that has won multiple Super Service Awards (we've won 11), the chances are that they will work with you to correct any issue that has come up along the way."
Gail P.
Jun 2014
They painted my old deck and they also stained it. I had him complete some other handyman work around the interior of my home as well. There were no additional costs beyond the price of the deal. There weren’t any issues with scheduling. One man came out to complete the work. Everything worked out well.
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for the positive review! We are glad to know you were pleased with the service and look forward to working with you again soon."
Kerri J.
Jun 2014
Initially, I was impressed with the reputable history (according to the reviews on Angie's list) of the company and the professional customer service from the scheduler.
Typical handyman services were rendered (hanging picture, mirror, curtain rods, shelf in bathroom, change light fixture, caulking base boards of stairwell etc...) to include moving a couch from the living room to the basement. I purchased the 4 hour coupon from Angie's list for a 15% discount. I read the fine print on the coupon (2 hours for 2 men and 4 hours for 1 man). However, when I spoke with the scheduler regarding an additional person just to move the couch, she agreed that he would only be needed for 1 hour. Prior to the services being rendered, the scheduler did not inform me that there would be an extra charge for the additional person to assist with moving the couch. She just stated that "it would be fine" for an an additional person for the extra hour under the Angie's list coupon. After all services were rendered, I was charged an additional $127 for the additional person for 1 hour and "materials" (caulk and nails/screws). It was not made clear that caulk, nails, and screws were considered "materials." Items like light fixtures, fence hardware, and actual items to be installed, to me, are considered "materials." The technician was not the most professional person and all of the services on my list were not completed within the time frame I purchased. My list was given to the scheduler prior to the technician coming to my home. Overall, I would not recommend this company to any family, friends or foe. I have experienced better customer service, paid less than what I was charged and for a longer length of time than what I paid for with this company. The handymen I usually use were not available and I needed items done around my home prior to a function I was having the upcoming weekend. The Angie's discount was not a discount at all.
Typical handyman services were rendered (hanging picture, mirror, curtain rods, shelf in bathroom, change light fixture, caulking base boards of stairwell etc...) to include moving a couch from the living room to the basement. I purchased the 4 hour coupon from Angie's list for a 15% discount. I read the fine print on the coupon (2 hours for 2 men and 4 hours for 1 man). However, when I spoke with the scheduler regarding an additional person just to move the couch, she agreed that he would only be needed for 1 hour. Prior to the services being rendered, the scheduler did not inform me that there would be an extra charge for the additional person to assist with moving the couch. She just stated that "it would be fine" for an an additional person for the extra hour under the Angie's list coupon. After all services were rendered, I was charged an additional $127 for the additional person for 1 hour and "materials" (caulk and nails/screws). It was not made clear that caulk, nails, and screws were considered "materials." Items like light fixtures, fence hardware, and actual items to be installed, to me, are considered "materials." The technician was not the most professional person and all of the services on my list were not completed within the time frame I purchased. My list was given to the scheduler prior to the technician coming to my home. Overall, I would not recommend this company to any family, friends or foe. I have experienced better customer service, paid less than what I was charged and for a longer length of time than what I paid for with this company. The handymen I usually use were not available and I needed items done around my home prior to a function I was having the upcoming weekend. The Angie's discount was not a discount at all.
Response from Mr. Handyman of Anne Arundel and PG County
"We take customer satisfaction very seriously and our Customer Service Representative (CSR) spent considerable time on the phone trying to explain the charges. I notice from the member's comments that she understood the difference between having 2 men for 2 hours OR having 1 man for 4 hours. We agreed that having the helper for one hour was a good idea "to hold down the cost." The member had the technician for 4 hours and the helper for 1 hour. She had a coupon for 4 hours of labor (which she purchased at a $72 discount). So between the two men there was five hours of labor. I'm not sure why the customer thought a four-hour coupon would cover five hours, but I know that we were very clear about how it worked when we booked the job. I'm also not sure how to respond to the fact the member did not understand caulk, nails and screws are materials. We spend thousands of dollars per year on these kinds of items and wouldn't stay in business long if we gave them away for free. I listened to both the calls between the customer and our CSR. Everything was clearly explained, both before the job, and when the customer called back to ask about these "extra" charges. The CSR was polite, patient and thorough on both occasions. The total bill would have been $597 if not for the Angie's List coupon. Adding the $127 she paid to us to the $398 coupon that she purchased equals $525, so that is where the discount comes in. Again, very sorry that we were not successful in communicating how our service works, but upon thorough review I can say that we were true to our word and the charges were appropriate."
Franchesca L.
Jun 2014
unknown
Reid R.
Jun 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for sharing your experience with other members. It was a pleasure working with you."
Thomas L.
Jun 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for your review. Yes, Mr. Handyman is great with that "to do" list of odd jobs. One guy can do a wide variety of tasks so you don't have to schedule multiple appointments to get all of your repairs and maintenance done."
Alicia D.
Jun 2014
unknown
Response from Mr. Handyman of Anne Arundel and PG County
"Thanks for your review. Sorry we weren't able to rate an "A" I will follow up with this member to find out how we could have done better."
Licensing
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FAQ
Mr. Handyman of Anne Arundel and PG County is currently rated 4.7 overall out of 5.
Mr. Handyman of Anne Arundel and PG County accepts the following forms of payment: CreditCard
No, Mr. Handyman of Anne Arundel and PG County does not offer free project estimates.
No, Mr. Handyman of Anne Arundel and PG County does not offer eco-friendly accreditations.
No, Mr. Handyman of Anne Arundel and PG County does not offer a senior discount.
No, Mr. Handyman of Anne Arundel and PG County does not offer emergency services.
Yes, Mr. Handyman of Anne Arundel and PG County offers warranties.