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APPLIANCE DOCTOR

3.8(
9
)

Appliance Repair

Reviews

3.89 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
0%
2
0%
1
33%
Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
3.9
responsiveness
4.1
punctuality
4.2
Write a review
Showing 1-9 of 9 reviews
Pamela G.
08/2018
1.0
appliance repair
  + -1 more
The man is a crackpot. He disappeared years ago. I heard he moved to Florida. He was completely unreliable after the 2nd or 3rd repair. I wouldn't hire him for any repair. There are people far better.
Description of Work: Appliance repair
Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jeff A.
11/2016
5.0
appliance repair
  + -1 more
He checked it out, suggested the solution was not something requiring opening the unit up - in fact advised not to, it seemed to be in great shape. Loose metal panel on back.
Description of Work: Noisy electric clothes dryer
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rich T.
12/2014
5.0
appliance repair
  + -1 more
Butch was prompt, courteous, responsive and knew his stuff! He brought the correct part, and installed it properly the first time. Very knowledgeable! Would absolutely recommend calling his if you have a misbehaving appliance, especially old ones like ours.
Description of Work: He replaced the old, broken heating element in our 1960's oven.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Brienne S.
05/2014
5.0
appliance repair
  + -1 more
He has come a few times for a few repairs. Our contractor dropped our front-loading washer and busted the drum. Appliance Dr. was quite clear that it could not be fixed. Contractor also dragged our refrigerator across our concrete floor and broke something underneath. Appliance Dr. was fair about the fix; we could do it if we wanted to, or have a leak (we use a towel on the floor). He fixed the washer in a rental home and came quickly and was again very fair on price. He did some repair on the refrigerator ice maker as well. Always, a bit strange, but if you can get past that, he is very fair. He showed us how to replace the ice maker ourselves to save another call.
Description of Work: Multiple calls, for two washing machines and a refrigerator
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Mindy W.
09/2013
5.0
appliance repair
  + -1 more
He arrived promptly when he said he would on the next business day after I had called him. He charged only $60 to diagnose the problem and unlock the washing machine so that I could get the wet clothes out (the place we had bought the washing machine from charged $150 just to diagnose the problem). He was able to get the part he needed and returned later the same day to fix the machine. It works fine now and for less than an extended warranty would've cost! He was polite and seemed very knowledgeable.
Description of Work: Fixed our Samsung front-loading washing machine that wouldn't unlock.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Pamela G.
04/2013
1.0
appliance repair
  + -1 more
unknown
Description of Work: He's going to have to be the last appliance repairman known to mankind before myself or my business ever calls on him again. I'll buy a new appliance first before I would use him. I know I'm not the only one who feels that way either. Besides being one of the MOST unreliable tradesmen/repairmen I've ever dealt with, (and over the years my family as landlords and construction people have dealt with more than we can caount), he is also personally downright weird. He's an individual I would feel very uncomfortable with in my home. I don't think he would hurt anyone but I wouldn't feel comfortable with him in my home. He is someone I will NEVER recommend. That will NEVER change.
Rating CategoryRating out of 5
ellen S.
09/2012
1.0
appliance repair
  + -1 more
It was a nightmare, from having to stand and be polite while I was bored by his bragging about his business acumen (what in the world?) resulting in my being late for work, and didn't even have my stove repaired! I placed numerous calls to his house-- he has no office-- which were ignored as he screens his calls. My mother even called and he assured her he would be back, but he blatently lied to her.
Description of Work: He performed no services, as he had shown up with NO TOOLS!
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
09/2005
4.0
appliance repair
  + -1 more
THEY DON'T TALK ABOVE YOU OR USE TECHNICAL JARGON, AND WHAT THEY FIX STAYS FIXED, WE'VE NEVER HAD TO CALL THEM BACK OUT FOR THE SAME THING. I THINK THEIR PRICES ARE IN LINE WITH EVERYONE ELSE, SO WE ARE VERY HAPPY WITH THEM OVERALL.
Description of Work: REPAIRED WASHING MACHINE.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$250
09/2005
5.0
appliance repair
  + -1 more
HE IS REALLY REAL. HE IS VERY HONEST AND TELLS WHAT IS WRONG. DOES NOT TRY TO TALK YOU INTO HAVING UNNEEDED WORK DONE. HE ALWAYS DOES A GOOD JOB, AND I FEEL HIS PRICES ARE REASONABLE.
Description of Work: REPAIRED DISHWASHER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50

    Contact information

    2903 STATION RD, Middletown, MD 21769

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Appliance Repair

    FAQ

    APPLIANCE DOCTOR is currently rated 3.8 overall out of 5.
    No, APPLIANCE DOCTOR does not offer free project estimates.
    No, APPLIANCE DOCTOR does not offer eco-friendly accreditations.
    No, APPLIANCE DOCTOR does not offer a senior discount.
    No, APPLIANCE DOCTOR does not offer emergency services.
    No, APPLIANCE DOCTOR does not offer warranties.

    Contact information

    2903 STATION RD, Middletown, MD 21769