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Stone Services Inc

Heating and Air Conditioning, Plumbing

About us

We are a company large enough to do big jobs but small enough to keep the customer relationship personal. Our philosophy is to make the customer happy. We come to do the job right the first time.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Air Conditioning, and Boilers--Sales, Service and Design. Our specialties include homes and businesses, we come to fix the problems that other contractors could just never work out...one of our government customers call Robert Hacker, owner, the HVAC whisperer!

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

stephane C.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
i have change my water tank and the boiler had to be re caliber . i have a triangle tube boiler and not to many people know how to work on them. stone service is on their website and did a great job.
Description of Work: re caliber my triangle tube boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loreta B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Stone Services responded immediately to my request, came to the house within the hour. Services were performed perfectly despite the fact that the unit is placed in a hot attic area. The system has been working properly ever since.
Description of Work: Our air conditioner stopped working on one of the hottest days this summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Stone Services was very professional, arrived on time, and completed the job quickly while keeping their work area clean.
Description of Work: Installed 3 ductless air conditioners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia N.
08/2012
5.0
plumbing
  + -1 more
We have a high efficiency Prestige Solo 110 Water Boiler which not all plumbing companies service. I contacted the manufacturer and they responded by sending me 5 contractor's names and e-mail addresses. Please note no phone #'s. The 2 companies I contacted were Stone Services Inc and Bibb-Henry Albert Co. Finding the phone # for Bibb I called them to which they replied, "E-mail us the information. I thought this was bizarre, but I did as they requested...never got a return call from Bibb.Not able to find a local # for Stone Services, I e-mailed them. The owner, Robert Hacker, promptly got back with me. Even though I was a new customer, Stone Services came out the very same day. I cannot say enough about this company's professionalism. I was told someone would be out that afternoon. I was called when the technician was on his way and approximately when he would arrive. The tech, Matt, who has been with the company nine years was superb. He explained to me the reason the boiler malfunctioned and did a thorough maintenance check of our unit. I will definitely have them service our boiler in the future. i
Description of Work: Corrected our problem of no hot water. Did a thorough maintenance check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

    Contact information

    1120 Middle River Rd, Middle River, MD 21220


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing

    FAQ

    Stone Services Inc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Stone Services Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Stone Services Inc does not offer free project estimates.
    Yes, Stone Services Inc offers eco-friendly accreditations.
    No, Stone Services Inc does not offer a senior discount.
    Yes, Stone Services Inc offers emergency services.
    No, Stone Services Inc does not offer warranties.
    Stone Services Inc offers the following services: Heating, Air Conditioning, and Boilers--Sales, Service and Design. Our specialties include homes and businesses, we come to fix the problems that other contractors could just never work out...one of our government customers call Robert Hacker, owner, the HVAC whisperer!

    Contact information

    1120 Middle River Rd, Middle River, MD 21220


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed