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Sparkle Maids

House Cleaning, Blind Cleaning

About us

We are a small family owned cleaning service. We have been in business for five years with many saitisfied customers. We are insured and bonded and all of our employees go through background and drug testing. We accept cash and checks. Call us today and find out why our customers are the most loyal in the business.

Business highlights

17 years of trusted experience

Services we offer

One-time cleaning, Weekly cleaning, Bi-weekly cleaning, Monthly cleaning, Occasional cleaning, Move-in/out cleaning, Post construction cleaning, Small office cleaning

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.796 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
6%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-25 of 96 reviews

Earl D.
09/2017
5.0
house cleaning
  + -1 more
2 people came to clean my house I. The allotted time period. They did a very good job.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jovina A.
06/2017
4.0
house cleaning
  + -1 more
I used them a few times. Ultimately I decided not to work with them. They did a good job. They were punctual. They were extremely affordable. The reason why I stopped using them is because the main person had to leave town or something and she suggested that I use somebody else. I said No I'll just wait until you come back. When she came back she didn't call. I tried to call and make another appointment and she didn't call back. So ultimately that's why I let them go. That plus some of the quality issues I was not as happy as I was with the other cleaning services I've used. They need to work on their quality of work and responsiveness. About two people would come and it would take about two hours.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$120

Coleen B.
05/2017
5.0
house cleaning
  + -1 more
Very well. The girls spent two hours cleaning the areas of my home that i requested to include deep cleaning of bathrooms. My home is larger than the size that was specified and so we selected areas to do.
Description of Work: This was for one of two cleanings of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Susan V.
04/2017
5.0
house cleaning
  + -1 more
Wonderful, did a great job Very thorough , Cleaned top.to bottom Sold condo in 11 days. Looked so good!
Description of Work: Move in move out cleaning of condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose H.
04/2017
1.0
house cleaning
  + -1 more
I sent an inquiry on March 27, 2017. It is two weeks later and I still never heard back from them.
Description of Work: I needed to have an empty townhouse cleaned before it was listed to be sold.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Amy E.
12/2016
3.0
house cleaning
  + -1 more
They're just very spotty in what they do. I don't think they thoroughly super clean and dust everything that's been my issue with them. They're leaving obvious things and not dusting them like on desks and surfaces if there's a lot of things on it they won't even touch anything and move it to dust under it. Other cleaning people we had if they dust efficiently will lift things up and clean them. They do a good job and everything but the dusting is very spotty, they don't get all the dust of is all I'm gonna say.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Thomas H.
09/2016
5.0
house cleaning
  + -1 more
She is excellent. I have her come usually every third week.
Description of Work: I used Sparkle Maids for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Caitlin S.
08/2016
5.0
house cleaning
  + -1 more
Christy & Flor came a few months ago to do an initial clean which took about 3 hours & was $189 (I think). We keep our house clean and there's only two of us living here. I asked Christy if she could come every month & I think we've been going for about 5-6 months now. She's great with scheduling her recurring clients and is very flexible.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Susan C.
05/2016
5.0
house cleaning
  + -1 more
They did an AWESOME job!! I am still noticing things they cleaned, like the light fixture in the kitchen. I was so happy I've hired them to come in to do regular cleaning twice a month. Highly recommend!
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Jovina A.
04/2016
5.0
house cleaning
  + -1 more
Two women came out to do the work and did a great job. I'm planning on having them come out on a regular basis.
Description of Work: I purchased a deal for $129 for 4 Hours of Housecleaning. They cleaned two and a half bathrooms, the kitchen, and cleaned some baseboards in the master bedroom. They vacuumed and mopped the floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Dawn B.
04/2016
5.0
house cleaning
  + -1 more
The crew of 2, thoroughly cleaned the kitchen, including inside the cupboards and the inside of the entire refrigerator/freezer. Carpeted floors were vacuumed (4 bedrooms & a club room). Tile and hardwood floors in the Kitchen, Dining Room, Living Room, entrance hall and all bathrooms were cleaned. Three bathrooms and a powder room were cleaned. Bathroom and kitchen fixtures were cleaned. Base molding was dusted or wiped. Our 2 story, and club room basement, was cleaned in ~ 4 1/2 hours. The crew worked continuously and were very efficient. The crew members were also very friendly and wanted to make sure the house was cleaned to our satisfaction. A job well done!
Description of Work: Sparkle Maids cleaned our house in preparation for listing it for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Brenna M.
04/2016
5.0
house cleaning
  + -1 more
She did an amazing job! After living in the house for nearly 10 years there was no lack of dirt when I moved everything out. While she did show up late, Christy called to let me know that she was stuck in traffic and she would be there shortly. Christy and her helper made everything in the house sparkle! I purchased a move-out deal and was very happy.
Description of Work: Move-Out Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299.99

Cynthia S.
04/2016
5.0
house cleaning
  + -1 more
Entire house was cleaned, floors mopped, kitchen cleaned, bathroom cleaned and sanitized, surfaces dusted, carpets vaccumed, baseboards dusted. The house smelled clean when the job was done. I am very happy with Sparkle Maids. I have hired them twice and will hire them again. The price is very reasonable for the service provided.
Description of Work: Cleaned the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

William B.
02/2016
5.0
house cleaning
  + -1 more
It was a 4 hour special offer-deal and originally that was to have been for two people for two hours. Flor arrived at the appointed time and explained that her supervisor was to have come too but that she was sick so Flor stayed for the four hours. She was professional and did an excellent job. I had wanted to have the job done between the holidays which was good for me but not so good for the company. However, they modified their schedule to accommodate my request. I hope to use them in the future.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Sarah H.
02/2016
5.0
house cleaning
  + -1 more
Sparkle Maids was very responsive. They answered my original request quickly. They even fit us in the week of Thanksgiving which is a short week and very busy. It went very well and I was very pleased. I was happy enough to start having Sparkle Maids come in and clean my house once every two weeks. They missed a couple of little things which I pointed out and since then, those things have never been missed again. They always send a reminder the day before that they are coming and let me know at what time. They are reasonably priced. I would definitely recommend them.
Description of Work: The provider gave a thorough cleaning of the house. I have two young boys and it had not been given a deep cleaning in a long time. Sparkle Maids did everything including the window blinds and ceiling fans. The place looked and smelled so much better when they were done. The bathrooms especially were sparkling (so wonderful!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria L.
02/2016
4.0
house cleaning
  + -1 more
I wound up being more expensive than when you don't have a big deal. They were very responsive. They were on time. They didn't speak a lot of English.
Description of Work: I purchased a Big Deal for Sparkle Maids for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$129

Charles M.
01/2016
5.0
house cleaning
  + -1 more
Two cleaners did a good job overall. Work diligently the entire time they were at our house and we were very happy with the results. Both cleaners were friendly and were knowledgeable. We would recommend Sparkle Maids and plan to use them again.
Description of Work: Two people provided two hours of cleaning (Total of Four Hours of cleaning service)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Lindy Q.
12/2015
5.0
house cleaning
  + -1 more
It was fine. they were able to come when I was not home. The house was very dirty and it definitely felt better after they were here.
Description of Work: Move in cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JESSICA F.
12/2015
3.0
house cleaning
  + -1 more
s of the tables. I had requested that 2 rugs be cleaned, but it was stated that they did not do that. I had asked for the shower curtain to be changed, which it was not. The clean shower curtain was sitting on the bathroom sink. I was moving furniture and notice that the furniture was not moved and swept behind, therefore, I did it . The plants on the front windowsill of the bay window were just wiped around, nothing was moved. Same in kitchen. The table and other furniture was not moved when sweeping. There were still dusty wipe marks on the glass. Basically, we needed a bit of deeper cleaning than the surface cleaning we only have time to do. I was very disappointed. Finally, we did the 4-hrs for $129 and apparently, only 2 hours were done. On the upside, Christy was very responsive, nice and friendly. I just had higher expectations, including that they would have been more thorough had they stayed the entire 4 hours. Unfortunately, I will not use this service again, nor recommend it.
Description of Work: Swept and vacuumed floors, cleaned window wells, cleaned stove top and oven, wiped down front of frig/dish washer, dusted and cleaned bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$129

Response from Sparkle Maids
Hello thank you for choosing our service. The special on Angie's list is four labor hours for $129. If it was one cleaner they would be there for four hours. Two cleaners would be there for two hours. Four cleaners for one hour and so on. We do vacuum all rugs however we do not shampoo and do any wet cleaning of carpet. We also told the person at your house that day that we do not change shower curtains in a normal cleaning. We tried to do as much as we could in the time that was allowed. However please contact us as we would like to do whatever we can to change your experience to a good one. Thank you.

Phillip W.
10/2015
5.0
house cleaning
  + -1 more
Christy was great! On time ...did great work...very efficient. Price was very reasonable.
Description of Work: Cleaned bedrooms, bathrooms and entire lower level of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brian B.
10/2015
5.0
house cleaning
  + -1 more
Christy was great and very accommodating! Did a great job! Cleaned everything I needed and more. I will definitely use Sparkle Maids again!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Anuj G.
09/2015
1.0
house cleaning
  + -1 more
They never came. We tried to schedule several times.
Description of Work: Sparkle Maids failed to show up for work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Response from Sparkle Maids
Hello At Sparkle Maids we pride ourselves on always showing up for a scheduled cleaning and on time. When you purchase a deal through Angies List you give suggested dates and we ask for you to call us so that we can schedule an appointment. I have checked over our records and there was one time that your house was scheduled and you cancelled in advance. There was another time that your house was scheduled and the team went out to clean your house and nobody was home and there was no way to access your house. We have sent multiple messages and you have never responded not returned any phone calls. I can guarantee that all customers that have called us and had a date set to be cleaned have. Thank you and have a great day. If you wish to call us directly we could work something out for you.

Christopher M.
09/2015
4.0
house cleaning
  + -1 more
My wife and I recently moved into a new home, leaving behind our hold home which is still in the process of being sold. We inquired with Christy about giving the whole place a thorough cleaning. She answered our call on our first try and was able to schedule us just 4 days later. She cleaned our 3 bedrooms, living room, kitchen, bathroom, attic and unfinished basement in under 4 hours. UPDATE: It was discovered a week after the cleaning that our sump pump had come unplugged, which lead to 4 inches of water in our basement during the most recent storm. Outside of realtors and prospective buyers, Sparkle Maids were the only people in the house that possibly could have unplugged the sump pump (perhaps to plug in a vacuum cleaner?). I called and asked them about it, but they said they had used a different outlet for their basement vacuum work. Because there is no absolute proof that they were responsible for the unplugged sump pump (could have been a nefarious realtor/buyer or an undiscovered form of horizontal gravity), I can't dock their grade all that much. All I can ask is that any potential clients should double check that anything of importance is plugged in properly once their housecleaning is over, whether its through Sparkle Maids or another company.
Description of Work: Cleaned house after move-out.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$129

Cynthia S.
08/2015
5.0
house cleaning
  + -1 more
Excellent service! Have no complaints and would use again.
Description of Work: Clean the whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christine L.
08/2015
5.0
house cleaning
  + -1 more
She was prompt, polite, and efficient.
Description of Work: She cleaned my house very well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Contact information

126 Akin Circle, Middle River, MD 21220

http://www.sparklemaidsmd.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 7:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning

FAQ

Sparkle Maids is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: Closed

Sparkle Maids accepts the following forms of payment: Check
Yes, Sparkle Maids offers free project estimates.
Yes, Sparkle Maids offers eco-friendly accreditations.
No, Sparkle Maids does not offer a senior discount.
No, Sparkle Maids does not offer emergency services.
Yes, Sparkle Maids offers warranties.
Sparkle Maids offers the following services: One-time cleaning, Weekly cleaning, Bi-weekly cleaning, Monthly cleaning, Occasional cleaning, Move-in/out cleaning, Post construction cleaning, Small office cleaning
ask for details

Contact information

126 Akin Circle, Middle River, MD 21220

http://www.sparklemaidsmd.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 7:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
Closed