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Mitchell Plumbing & Heating Inc

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

Family owned & operated.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Septic tank, pumping, plumbing & heating, excavating, back filling

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.822 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-22 of 22 reviews

Cynthia M.
03/2020
5.0
plumbing
  + -1 more
We've used them all the time and it was fine.
Description of Work: They replace our toilet.
Rating CategoryRating out of 5
Yes, I recommend this pro

REGINA M.
07/2017
5.0
drain cleaning
  + -1 more
We recommend them to everyone.
Description of Work: Clear a house drain near the deck area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227.5

Cynthia M.
07/2017
5.0
plumbing
  + -1 more
Overall experience was good. We use them all the time. We've been using them for about 10 years. They are very reliable. They come right away if there is an emergency.
Description of Work: They worked on our sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

REGINA M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael G.
04/2016
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Had an appointment set up for a new AC unit, gentleman came out but only stated he thought they could do the job. Told me we needed the duct work contractor to come out before they could do a estimate. Was in the phone with the office and told them to call me to schedule. Never heard from them. I don't think they really do AC work.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

Edward Y.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cynthia M.
04/2015
5.0
wells
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Clarice P.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat T.
12/2013
5.0
water heater repair
  + -1 more
The best estimate I received including one for the same make and model for $3300. less than an estimate from another contractor,, they came out, took out the old system that was installed incorrectly and did a great job, I am so happy to now have heat in the house, and will call them for any future plumbing or heating work I need done
Description of Work: I saw their truck at the Home Depot & called for an estimate for a boiler replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Nancy C.
12/2013
5.0
plumbing
  + -1 more
I called Mitchell Plumbing and they were able to give me an estimate for the replacement pipes and labor costs the same day. The next day they dug out the old pipes and rerouted the interior water valve. All work was performed in a very professional manner in coordination with Miss Utility.The lawn was re-seaded and covered with straw. They did an amazing job and I will recommend them to anyone in need of expert plumbing service.
Description of Work: Due to an outside water break, the water main shut off valve was re-routed and old, rusty main water supply line was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,454

Stuart Z.
11/2013
5.0
plumbing
  + -1 more
As with another reviewer, I also found Mitchell Plumbing through a home warranty plan. Unlike the other reviewer, I had a very positive experience due to the frank advice and honesty from Rich, who showed up to do the repair. My deductible was $75, so I can't judge Mitchell's pricing. Rich looked under my sink and was able to figure out that the leak was due to the drinking fountain attachment itself, and not just a loose washer or connection. He told me that he didn't think it was likely that the warranty company would cover putting in a replacement fountain, and that if he put it in, they'd have to charge me for labor and a markup on the fountain (which they themselves would have to order -- a quick internet search showed that Home Depot and other box stores don't keep my model in stock). He said it would be a simple installation, if I wanted to order one myself and put it in. He even showed me real quickly what I needed to do. In the meantime, he was kind enough to run to Home Depot to get the right size brass pipe cap to tie off the line so I could still use the main faucet on the sink. I ordered the replacement fountain attachment online with expedited shipping, and will put it in in a day or two. Another plumbing company may have charged me for a second visit and for a marked-up faucet, so I appreciate the honest and straightforward advice they gave me. Although I called Mitchell Plumbing because they're on a warranty company list of service providers, I'd call them again even if that wasn't the case.
Description of Work: Located a leak under my kitchen sink -- said it was caused by broken drinking fountain attachment. They put a brass pipe cap on the water line where the drinking fountain line attaches so I could still use the main faucet while waiting for a replacement drinking fountain fixture.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cynthia M.
10/2013
5.0
plumbing
  + -1 more
Called 1/2 before arrival. Very courteous and helpful discussing work to be done. Work was done very well. Have used this company for at least 10 yrs. Very pleased.
Description of Work: Put valve in cold water line that was leaking. Reconnected automatic ice maker with new line. No more leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Phyllis D.
11/2011
5.0
plumbing
  + -1 more
The building is approsimately 55 years old and had the original water line - The water pressure was so low in the building that you could not run the water on 2 floors at the same time -- I needed to replace all the water lines into the building. I asked if they could do it in copper instead of the plastic and they were more than willing to do it. The job was a great success !!
Description of Work: I needed a new water line replaced in an old apartment building and they did a fantastic job. Very neat and very friendly I am very satisfied with their work and would diffently call them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

David B.
04/2011
1.0
plumbing
  + -1 more
I had them come out to look at a project a that would be covered by the warranty. While here, I had him take a look at my kitchen disposal. They charged me $70 just to look at the disposal! I would understand paying that fee if he only came out to look at the disposal, but he initially came out to unclog the toilet. I should have been told about the $70 fee upon my initial call. I complained to the manager, who ended up hanging up on me.
Description of Work: I purchased a condo with a home warranty who sent out Mitchell Plumbing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$70

Response from Mitchell Plumbing & Heating Inc
We work for Warrantech who is the customers insurance company. we only bill what we are told to bill by the insurance company nothing else. We do not determine what is covered or not. I tried on no less than 5 phone calls made by the member to explain this to him. Betty Bennett, office manager.

William M.
02/2011
5.0
plumbing
  + -1 more
Promptly arrived and assessed the condition. Agreed to price and two men started immediately. Men continued working until work completed. Men were very kind to the elderly lady in the house. Did not ask for payment at time of service. I promptly mailed a check upon receipt of the ir invoice.
Description of Work: replaced damaged sewage drain in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Breda E.
11/2010
5.0
plumbing
  + -1 more
They were excellent. I would recommend them. They were very professional, neat and friendly. They were quick and they got the job done. They came back to fix the leak.
Description of Work: Mitchell Plumbing and Heating did some work in the shower in the master bedroom last month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

REGINA M.
08/2010
5.0
plumbing
  + -1 more
They are fine. I use them all the time.
Description of Work: I used Mitchell Plumbing and Heating to put on a new spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael L.
03/2009
5.0
water heater repair
  + -1 more
I was very pleased not to spend $300 to learn I could've fixed it myself.
Description of Work: 14 March 2009 Asked for an inspection of my water heater. Service tech recommended I flush the tank to dispell brown water, and offered to come back if it didn't work. It did. There was no charge for the service call. Thanks!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric W.
10/2008
5.0
plumbing
  + -1 more
I have the address for this company as Eastern Ave. They were quick, friendly and the best price by far. The owner did the estimate and a crew of 4 completed the work. Very competent and we were pleased with the work.
Description of Work: Mitchell repaired a portion of our sewer line and installed an external clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,200

REGINA M.
09/2007
5.0
plumbing
  + -1 more
I've used Mitchell Plumbing and Heating for years and they have been very dependable and reliable. They come promptly and are professional and neat. I like that they are careful of my belongings. I wouldn't hesitate to recommend them.
Description of Work: They came and refilled the radiators with water for my hot water furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Susan C.
07/2006
5.0
plumbing
  + -1 more
THIS COMPANY HAS PROVIDED GOOD SERVICE FOR US FOR A NUMBER OF YEARS. THEY ARE POLITE AND PROFESSIONAL AND THEY ALWAYS CLEAN UP VERY GOOD. THEY EXPLAIN THE WORK THAT WAS DONE AND WHY IT WAS NECESSARY.
Description of Work: Our toilet was not flushing properly and the plumbers opened some pipes and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

DONNA C.
04/2005
5.0
water heater repair
  + -1 more
THEY DID A FANTASTIC JOB. THEY WERE CLEAN , WORK ETHICS WERE GREAT TOP NOTCH SKILLS , GREAT QUALITY WORK PRICES ARE FAIR AND THEY CARE ABOUT THERE CUSTOMERS
Description of Work: WATER HEATER INSTALLED TOP NOTCH WARRANTY DUE TI MY WATER HEATER BREAKING AND BURSTING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300.54

    Contact information

    11650 Eastern Ave, Middle River, MD 21220

    mitchellplumbingandheating.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning,
    Drain Cleaning,
    Wells and Pumps,
    Kitchen and Bath Remodeling,
    Septic Systems

    FAQ

    Mitchell Plumbing & Heating Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    Mitchell Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Mitchell Plumbing & Heating Inc does not offer free project estimates.
    No, Mitchell Plumbing & Heating Inc does not offer eco-friendly accreditations.
    No, Mitchell Plumbing & Heating Inc does not offer a senior discount.
    Yes, Mitchell Plumbing & Heating Inc offers emergency services.
    No, Mitchell Plumbing & Heating Inc does not offer warranties.
    Mitchell Plumbing & Heating Inc offers the following services: Septic tank, pumping, plumbing & heating, excavating, back filling

    Contact information

    11650 Eastern Ave, Middle River, MD 21220

    mitchellplumbingandheating.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed