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Chase Lawnmower Service

4.4(
7
)

Lawn Mower & Power Tool Repair

About us

Chase Lawnmower Service, a family owned business, is your most reliable small engine repair service in the Baltimore area. With over 35 years of experience, our certified technicians have the knowledge to help you maintain your current equipment or sell you the newest make and model to suit your needs. We are an authorized dealer for many manufacturers including Stihl, Bob-Cat, Snapper, Troy-Bilt, MTD, Briggs and Stratton and Toro, just to name a few. From lawn mowers to snow blowers, tractors to trimmers, generators to chainsaws - if it's gas powered, we have the parts and the know-how to service it. Whether the landscape you maintain is a large commercial property or your own back yard, we'll help you with the equipment you need.

Business highlights

54 years of trusted experience

Services we offer

Sales and service of lawn and garden equipment for both residential and commercial customers, to include gas-powered push mowers, riding mowers, trimmers, brushcutters, blowers & shredder vacs, chainsaws, generators, pressure washers, hedge trimmers, zero turn mowers, snow blowers, tampers, cut-off saws, tillers, commercial walk-behind and stander mowers, earth augers, pole pruners and edgers.

Services we don't offer

Electric lawn equipment repair, landscaping, tree cutting/removal

Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.47 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%
Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.3
responsiveness
4.4
punctuality
5.0
Write a review
Showing 1-7 of 7 reviews
Adam F.
11/2020
1.0
lawn mower repair
  + -1 more
At that point he wanted me to pay another $200.00 above the agreed upon price due to the timing which was not any fault of my own.I do not think I should have had to pay the difference. they disagreed and I needed the mower so i agreed to split the difference and pay an additional $100.00. I also asked them to repair my old tractor. They asked how much I was willing to spend on the repair I said $500.00, they dropped off my tractor with a bill of over $700.00 and it still was not operating properly. At that point I vowed never to do business with these folks again. Can't trust them to do the right thing.
Description of Work: I bought a new tractor in December 2018. I did not receive until April 2019 because of availability issues.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
Response from Chase Lawnmower Service
I'm a little confused as to why you waited 18 months to post this confusing review. The new Cub rider you ordered in 12/2018 was delivered to you, when we received it, in 4/2019, with no issue. While there, you asked us to take in your old Sears rider that needed a lot of work (it was in parts). As you had just been put on our "Spring Pick-Up" list, because of the new unit, we agreed to pick up & deliver the unit, at NO CHARGE TO YOU; the area in which you live is out of our pick-up/delivery area. After inspection we told you of the work needed & cost; you advised us to proceed. The following work was completed: Degreasing. Installation of customer-supplied hood parts, deck wheels & brackets, and front deck roller. The oil filter was leaking, so we installed the oil filter you gave us & changed the oil. The right side head gasket & valve cover seal were blown, & were replaced. The breather hose and grommet were replaced. The carburetor assembly would not take an overhaul, as the gas in it was old and had gummed it up, so we replaced it, and the gaskets. The fuel tank was full of extremely old gas; it was flushed & the fuel filter replaced. The air & pre-air filters were filthy and were replaced, as was the missing air filter cover plate. The fouled spark plug was replaced. We checked the belts & found the transmission belt needed replacing. We sharpened & balanced the blades. Aligned the steering as well as we possibly could, per your request. We lubricated/greased unit, tested the electrical system & compression, and found no issue. When called to return the unit, you were again advised of the cost of repair. There was an additional labor hour, above the normal 'tune-up', to cover the additional parts you provided, add'l work requested & and cleaning needed to work on the unit. Upon completion, we ran & tested the unit both here & at your home for you. Our invoice clearly states that parts/labor are guaranteed 30 days from the date of delivery. This is the first time we've heard from you regarding the repair.
Donna C.
10/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Lawn tractor broke down and Chase came right out, picked up the tractor, fixed it and dropped it off. Very friendly, great to work with and price was fair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Benny K.
08/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: This company serviced/repaired a power saw and a weed whacker. |There work was excellent. They met all my expectations and more.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Tom W.
03/2014
5.0
lawn mower repair
  + -1 more
.
Description of Work: Replaced belt and tune up oil change for snow blower
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
kay S.
02/2014
5.0
lawn mower repair
  + -1 more
They were very good! I got free pick-up and delivery. They were extremely courteous and nice. They were also very polite and did the work in a timely manner. He took the time to explain everything to me.
Description of Work: They did a complete tune-up, put new legs and blades on, and over hauled the carborator on my riding lawn mower.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Shirley L.
09/2013
5.0
lawn mower repair
  + -1 more
Their price is reasonable, and they are nice. They explain everything and run it by you before making any repairs. They check back with you after the work is complete to make sure everything is okay.
Description of Work: They're repairing a tractor for me now, but I have used them before.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clarke R.
01/2013
5.0
lawn mower repair
  + -1 more
They did the repairs I needed within the budget they quoted me and had it done on time. They are reputable and do a good job. I have taken stuff to them in the past and they have always gotten good service; that's why I keep going there. The mechanics are knowledgeable and know what they are doing. They sell and service and are dealers for chain saws and other power equipment. Everything I have taken to them has been what it was supposed to be. They are nice people to deal with.
Description of Work: I used Chase Lawnmower Service to repair a generator.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130

    Contact information

    12532 Eastern Ave, Middle River, MD 21220

    www.chaselawnmowerservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Lawn Mower & Power Tool Repair

    FAQ

    Chase Lawnmower Service is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Chase Lawnmower Service accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    No, Chase Lawnmower Service does not offer free project estimates.
    No, Chase Lawnmower Service does not offer eco-friendly accreditations.
    No, Chase Lawnmower Service does not offer a senior discount.
    No, Chase Lawnmower Service does not offer emergency services.
    No, Chase Lawnmower Service does not offer warranties.
    Chase Lawnmower Service offers the following services: Sales and service of lawn and garden equipment for both residential and commercial customers, to include gas-powered push mowers, riding mowers, trimmers, brushcutters, blowers & shredder vacs, chainsaws, generators, pressure washers, hedge trimmers, zero turn mowers, snow blowers, tampers, cut-off saws, tillers, commercial walk-behind and stander mowers, earth augers, pole pruners and edgers.
    Electric lawn equipment repair, landscaping, tree cutting/removal

    Contact information

    12532 Eastern Ave, Middle River, MD 21220

    www.chaselawnmowerservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM