Roofing & Home Improvements By George has been a roofing company in Mechanicsville, Maryland, since 1989. With more than 20 years of industry experience, we have the expertise to install and repair metal and flat roofs, siding, skylights, shingles, gutters, and soffit and fascia.
Provider was prompt at coming out to give me an estimate to get the shed roof shingles replaced. The house was being renovated and the shed was used to store good furniture as well as typical shed stuff. The old shingles were literally being blown away by the wind. Money/cost was definitely of great importance. The original estimate was something that I could not afford, but he was willing to work with me to try to get the cost down. I provided the shingles (to match the house) and the roofing paper. We went through the estimate and removed some extras and we were able to agree on a price. The crew came on time, did a great job, cleaned up my property and made sure that nothing was left on the neighbor's side.
Description of Work: Replaced shingles on a shed roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,135
Donna K.
03/2015
5.0
roofing
+ -1 more
unknown
Description of Work: They installed a new roof.I was very satisfied with the overall experience.I was satisfied that the cost was competitive.The crew and crew leader were very professional.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donald P.
12/2014
5.0
roofing
+ -1 more
The roofers arrived punctually and began work right away and did not take one break until they were finished. Top notch crew and Foreman who kept everything going seamlessly. The teamwork was so co-ordinated. No one got in the way of anyone else. The whole job went like clockwork and I would use them again if the need arises. the
Description of Work: Complete removal of old roofing and installation of Lifetime Architectural Shingles. They finished the whole job in 4 hours. I had about 1600 square feet. Cleanup was perfect. I would recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Fredric G.
10/2014
5.0
roofing
+ -1 more
I only have the highest regard. They've been very responsive and professional. They do an extremely good job of replacing the roof. Their prices are very competitive. I would use them most definitely.
Description of Work: I've had three roofs installed in different homes and I used them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Lynn K.
06/2014
5.0
roofing
+ -1 more
unknown
Description of Work: Estimate only. Very nice. Price a little high.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
annmarie C.
04/2014
4.0
roofing
+ -1 more
They showed up on time. cleaned everything up and did a great job. still waiting on some shingles to lay down but, they told me no worries if they do not they will be right out to fix them. And I have no issue with contacting the sales person or there office. when I do call I can speak with a human and if they can not answer my question I get a phone call back from someone who can. Get customer service.
Description of Work: replace the whole roof with the bad boards underneath that need replacement, change the boots on the pipes for the toilets and refinished the fire chiminy.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Todd S.
01/2014
5.0
roofing
+ -1 more
They were professional and responsive. In the one and a half years since the work was performed, I have had no problems. I would recommend them to other people.
Description of Work: An estimate was provided promptly within a couple of days after calling. I went to their shop to select the type of shingles. The person that I talked to at the shop was knowledgeable and courteous. They replaced the shingles and 2 sheets of plywood along with some damaged fascia. On the scheduled day, the work was completed in only 4 hours using a large crew of workers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,467
Raymond H.
06/2013
4.0
gutter repair, roofing
+ 0 more
He will be coming in next week and so far the communication has been running smoothly.
Description of Work: He will be handling my roof and gutters.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Ed K.
05/2013
3.0
roofing
+ -1 more
Ordered service in September - performed in December. Roof leaked the day service was done and experienced difficulty in getting a response to my issue. After emailing through Angie's list responded and resealed. Still have an area that leaks but my main problem has been resolved.
Description of Work: Seal leaky areas of metal roof
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$2,000
John G.
03/2013
4.0
roofing
+ -1 more
They were responsive in providing a quote and in setting and meeting the date for putting on the new roof. Of all the estimates, they were the highest, but they were the only one that offered to match the roof that was already on our shed which makes for a better appearance of the whole property. The crew showed up promptly at 8AM and immediately began the tear off of the old roof. I believe one worker got a little zealous and removed one section of the gutter guards. They told us a section was missing. My son had been on the roof two weeks earlier and there were no sections missing. They did not offer to replace it; we have to do so. Scheduling of materials was a little off. The crew laid around in the front yard about 2 hours waiting for the shingles to arrive. Whether this was the supplier's fault or ROOFING BY GEORGE's fault, I do not know. The roof looks good and they replaced the vents on the roof as part of the contract and flashed and sealed them. The contract said they would do a diligent cleanup. Not so much. They left a lot of nails in the yard and driveway and a lot of cigarette butts in the yard. If we had not checked, we would likely have had several tire repairs to do because of the nails left in the driveway. They were quick and were gone about 2PM even with the two hour delay waiting for materials. We are happy with the work, but if you hire them, remind them about doing a thorough cleanup.
Description of Work: We had them put on a new roof.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,250
Response from Roofing and Home Improvements By George
We are so very sorry for the delivery and clean up issue. We have since spoken with both our crew and our supplier, hopefully we will not have these issues again. Thank you for choosing Roofing by George, we appreciate your business.
Christine M.
03/2013
5.0
roofing
+ -1 more
Very well. They did a great job. Thank you!
Description of Work: They put a new roof on our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Roofing and Home Improvements By George
Thank you for your comments. Please let us know if you need anything.
Andrew D.
11/2012
5.0
roofing
+ -1 more
After a hailstorm in 2009, we needed our roof replaced. We waited for the fly-by-night contractors to leave the area so we could find an established, local contractor we could trust. George himself came to our house for the estimate, and took the time to review the different options we had for shingle types and prices. He climbed onto all the roof surfaces, took detailed measurements, lots of photographs, and provided a very reasonable price. He was also able to do the work within a week. His team arrived and completed the entire installation in a single day. His team was prompt, courteous, attentive to safety, and did a fantastic job of both installation and of site cleanup. There was no debris left on the property - no nails, no discarded packaging, nothing! There was just enough shingles left over to store in the shed in case there are any future wind-related mishaps, so it was nice to see that George's precise measurements during the estimate paid off! The roof looks great, and I highly recommend Roofing by George for your roofing needs.
Description of Work: Replacement of existing roof due to hail damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Katherine J.
11/2011
1.0
roofing
+ -1 more
Company will not respond, never did business with them.
Description of Work: My husband and I both left messages a week apart as no one answers the phone when you call. We asked someone to call us back for an estimate to replace our roof. The company is only 5 miles away from our house. No one has ever bothered to call us back, so apparently they are not interested in any more work. Good Luck if you try and contact them !
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Roofing and Home Improvements By George
We are very sorry about not returning your phone call. Customers are our business and we would never not return a message. We had a basic Angie's List account not set up by Roofing By George, and the number they had listed for us was incorrect. We have been in business for over 25 years and have a very outstanding customer satisfaction reputation. We pride ourselves on returning phone calls, being kind and helpful and completing our jobs when we say and leaving our customer's houses and yards in mint condition. Afterall, it is George's name on the line.
Darla S.
11/2011
1.0
roofing
+ -1 more
They seemed professional while they were doing the work. But they did not finish the job and ignored my requests. I paid them in good faith in full and they took the money and ran without finishing the job nor making sure I was satisfied. I paid them $11,000.00 -- It is stated in the contract that they will replace my shed doors at cost and they assured me they were ordering the doors and would be back to replace them. They have never lived up to that part of the contract. They totally do not project Good Customer Service.
Description of Work: Roofing By George from Mechanicsville Installed 30 year architectural shingles and the part of the roof right along the edge of the gutters was unevenly done. They also replaced my facia boards to which they used two different colors to which I voiced my dissatisfaction. They also put in my contract that they would replace my shed doors at cost and they told me they would be back to finish the job and never did come back -- not for a whole year. I wrote them three times and called several times and they ignored my requests for them to come out and fix what I was not satisfied with. I feel disrespected and ignored. They were paid in full in good faith. They have not projected very good business practices and ethics as far as I am concerned.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$11,000
Dale R.
07/2011
5.0
roofing
+ -1 more
Very fair and reasonable. Even though the job took longer than they expected they stayed and got it all done and cleaned up. I would defiantly highly recommend Roofing by George for any of your roofing needs.
Description of Work: Removed two layers of old shingles. Installed ridge vents and ice barrier on all valleys and eves. Installed lifetime shingles. Also had the porch flat roof done. They took the time to do it with the best materials to ensure it would not leak. In addition we had all of our gutters replaced. Very good work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Roofing and Home Improvements By George
Thank you for choosing Roofing By George and for the wonderful review. It was our pleasure to serve you. Should you need anything, please call.
Kris K.
05/2011
5.0
gutter repair, roofing, house painters
+ 1 more
Excellent experience. There were many storm chasers knocking on the door each day and of course I was not interested. I was not a member of Angie's List at the time, so i dug out a 3 or 4 year old phone book to see who was still in business. Found this company. They promptly came by to give an honest and truthful estimate. There was no hard sell, and they are professional. They gave the detailed estimate in writing (very fair price) along with proof of factory certification for employees to install their products and many references including phone numbers. This was all provided at the time of the estimate with no obligation. I chose them (no brainer) and am completely satisfied. A week and a half later I had a beautiful new roof with a written factory warranty that was later sent to me. They were prompt and professional.
Description of Work: Remove/replace shingles, felt paper, etc. due to hail damage. Used 30 year architectural shingles, upgraded felt paper, and moisture barrier where applicable to prevent ice damage. Installed drip edge and new gutter guard. Painted rusted chimney cap flashing at no extra charge and supplied the paint.
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Service Categories
Roofing,
Gutters,
Exterior Painting,
Skylights,
Siding,
Insulation
FAQ
Roofing and Home Improvements By George is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Roofing and Home Improvements By George accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roofing and Home Improvements By George offers free project estimates.
No, Roofing and Home Improvements By George does not offer eco-friendly accreditations.
No, Roofing and Home Improvements By George does not offer a senior discount.
No, Roofing and Home Improvements By George does not offer emergency services.
Yes, Roofing and Home Improvements By George offers warranties.
Roofing and Home Improvements By George offers the following services: Shingle, Metal, & Flat Roofs – Installation & Repairs. Gutter, Siding, & Skylight Installation & Repairs. Soffit & Fascia.