Give BHS a call today for all your home services needs. You will have peace of mind knowing that we are a fully licensed, bonded and insured company. Let us make your life a little less hectic.
MHIC # 128707, 102343
Business highlights
16 years of trusted experience
Services we offer
BHS Inc. Is a fully licensed, bonded and insured home services company located in Central MD. Let us make your life a little less hectic by giving us a call today for all your home cleaning, handyman, property maintenance and lawn care needs.
People were punctual, work was complete, price was equitable, and I couldn't be happier. I would recommend them to my brothers, my sister, my friends, my co-workers. my professional colleagues, and you.
Description of Work: They have cleaned my house on multiple occasions, fixed a pipe leak, trimmed my bushes, and cut my grass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Richard A.
01/2014
5.0
handyman service, house cleaning, lawn service
+ 1 more
Excellent in every respect, punctual, all work was done completely.
Description of Work: House cleaning, hedge triming, grass cutting, and tile repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Alison B.
10/2013
5.0
drywall, handyman service, house cleaning, interior painters
+ 2 more
I let you know but they have been great to deal with so far.
Description of Work: Will be coming tomorrow to DEEP clean our kitchen and bathrooms. Also getting estimates on flooring and renovating bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jessica G.
09/2013
3.0
house cleaning
+ -1 more
it went poorly... originally they did a good job.... but as time went on and they got bigger.... they got lazy. i was constantly calling about something being missed or still dirty... nearly every week and nothing ever changed. finally we were doneith them but my husband convinced me to give them one more shot.... stupid mistake.... they damaged my floor for the second time (this time with water)..... and both times they were responsive but the insurance money from the spill didnt come close to actually covering the cost of replacing my floors. so now im stuck with damaged flooring and I will have to pay out if pocket to replace my floor. They also send different people each week, which makes me uncomfortable not knowing who is in my home. I have another friend I referred them to as well... they are also disappointed and are looking elsewhere for services. Key word for this group: lazy.
Description of Work: clean my house
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
$100
Response from Baker Home Services Inc.
(Member name removed) has been a monthly cleaning customer of ours since December 2010. There were a few occasions that she called stating the cleaning was not to her expectations. Our office immediately responded and resolved any issue, either by correcting the mistake or offering a discount. Each time she seemed satisfied. Four days after her last cleaning her husband sent an email to our office that he noticed the floor had been damaged when he came home the evening of the cleaning. At no time did I question why he waited so long to contact our office; rather, I immediately began the process to determine what had happened. My staff said that a bottle of floor cleaner had fallen over on the floor and explained the circumstances. Upon entering the home and placing their equipment down, the customer's newly installed alarm system activated startling the crew. They immediately left the premise and called the office since we were not given a code or told of the alarm. We made contact with the customer and resolved the alarm issue; however, in their haste to run out the floor cleaner was knocked over but the crew thought they had removed all of it from the floor. I am in no way placing any blame on the customer; I just want to explain how this happened. As a professional company, we did the right thing and immediately tried to correct the situation. I personally contacted 2 flooring companies to make sure there was a company that could accommodate the customer's schedule, as they travel frequently. I met with the homeowner and the flooring company to access the damage and determine if it could be fixed. Unfortunately, the flooring company said that the current floor was not from any line that they carry nor could find in their research and therefore could not make the repair. I then immediately made contact with my insurance company to resolve the problem. My insurance carrier has assured me they took into consideration the rating of the floor, quality, condition, age and issue a check to the customer accordingly. It is unfortunate that this could not be resolved to the customer’s expectations but I do feel as a company we did everything that was expected. While I do understand her frustration, I do not understand the term “lazy” in her description of my staff or company as we have over 100 satisfied clients. Also, I am not aware of any of our referred customers being dissatisfied. We solicit feedback daily from our customers and welcome any comments or concerns. This is a tool we use for growth and improvement.
Michelle B.
06/2013
5.0
carpet cleaners
+ -1 more
They were absolutely great. The insurance company wanted us to use them and they covered the cost. They were very good and they kept in touch without being overbearing. We didn't have any issues at all. They didn't show up the first time they were supposed to.
Description of Work: We used Baker Home Services because we had a pipe burst and had a flood in part of the house so they cleaned the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Cassandra F.
04/2013
5.0
house cleaning
+ -1 more
Baker Home Services have been doing bi-weekly cleanings at our house for the last 6 months and overall we have been extremely pleased. They are generally on time and have called if they were to be running late (which I think has only happened once). The price quote was one of the best I received out of four others that I had come to our home for an estimate. I have had several concerns after cleanings were finished that they have addressed on subsequent visits, which has been wonderful. Overall, I would highly recommend them as a cleaning company for general household cleaning.
Description of Work: General household cleaning including bathrooms, living room, kitchen and bedrooms. Baseboards and doors are included but these are not generally cleaned at every visit (I'm not sure if this is just missed by them). Light dusting is included. I have left sheets out on unmade beds and they have done this as well. No household pickup has been included and if objects are in the way of vacuuming or dusting they are cleaned around.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$65
Douglas E.
02/2013
5.0
handyman service
+ -1 more
We needed several new additions to the house: a new-construction window and two plugs for the garage, a whole-house fan in the hall, a recessed light fixture over the hall shower, and junction boxes (with electricity) installed in a bedroom and the living room, for ceiling fans we'll install. Chris Baker came out the first day and installed the the whole-house fan. The second day he and an associate and two electricians did everything else (a lot of ceiling and electrical work, and the window; our cats were terrified). They were efficient, and cleaned up afterward. It was easy working with them. Oh -- the window screen didn't fit right, so maybe this should be an "A-."
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,400
Elizabeth H.
10/2012
3.0
house cleaning
+ -1 more
The bathrooms were not super clean when they were done. Did not meet my definition of a deep clean. The company said it would take three hours but they did not even stay for 2 hours. Very disappointed
Description of Work: cleaned two bathrooms via a living social.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$99
Response from Baker Home Services Inc.
We sent 2 employees to clean 2 bathrooms, a hall bath and a "sink, toilet & floor". The owner expressed during a consultation that all she wanted cleaned were the bathrooms. The cleaning crew were in the house for nearly 2 hours, which is 4 man hours of cleaning. When the team was completed, they tried to ask the owner to go over the bathrooms and express her approval or let them know if there were areas that she wanted them to work on longer. The owner was on a phone call the entire visit and at this point just walked in both bathrooms and nodded her approval. The day following the cleaning, our Office Manger called and left a message for the customer to obtain feedback and make sure she was satisfied. At which time, if the customer is not, we will offer a resolution. To date, the customer has not responded to our office with any complaints.
Karen K.
08/2012
5.0
house cleaning
+ -1 more
The initial cleaning was scheduled for a very bad day as my husband, who had been ill, passed away the night before. The 3 housekeepers showed up on time for 4 hours. They worked especially hard knowing there would be many visitors under the circumstances. The house was not in great shape for them, given that we had been dealing with a serious illness. I cannot begin to describe what a great job those women did. I was very happy to let people in to the house later that week. These women are all fluent in English, use their own products unless you leave a specific one out for them to use and bring their own microfiber rags. They do NOT use up all your paper towels, and they managed to do their work without letting the cats escape. I am so happy with them that I have hired them to come every other week. I was just as happy with the second cleaning. My first cleaning was discounted because we had a coupon through social living, but the cleaning would have been well worth full price.
Description of Work: Initially, the owner visited the house and we went over what was to be done. The overall experience was very professional. Three women came for 4 hours and washed hard surface floors, cleaned bathrooms (4) and dusted and vacuumed most of the other rooms as I had requested. They cleaned baseboards and kitchen cabinets. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jon K.
06/2012
4.0
house cleaning
+ -1 more
They did a great job, but needed some prodding to clean everything that needed cleaned. Otherwise, they were great to work with, professional, and punctual.
Description of Work: They came and cleaned the house for me. I would have given all A / B if I wouldnt have had to remind them to clean a few things. I'm sure some of this will get better as they become more experienced. Value was outstanding using a Living Social or Groupon (can't remember which one it was). They definitely gave us more time, etc than we paid for.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Donna B.
06/2012
5.0
handyman service, doors
+ 0 more
He gave us a perfect quote, never charged a dime over or anything. If something takes longer than he planned, he does not charge the extra. It's so unusual.
Description of Work: Baker Home Services Inc. did rug cleaning for us. Also, he came and realigned our stone door and put it back on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Donna B.
08/2011
5.0
carpet cleaners
+ -1 more
Chris came right out and gave me an estimate. He called me back the next day and we made an appointment for the service to be done. He showed up at the stroke of 9am--the time we had agreeded on. --that was unbelievable --I was very impressed. He worked for 3 hours--until the cleaning water was clear. This was my first experience in using Angie's List. Clearly I was very impressed and would highly recommend Chris for his home services! Please give him an A++rating!!
Description of Work: Cleaned my carpet--eliminated all the urine ordor from my dog. This is something that no other carpet cleaning service has done in the past.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Handyman Services,
Lawn and Yard Work,
Carpet Cleaning,
Doors,
Interior Painting,
Drywall,
Exterior Painting,
Pressure Washing,
Deck Maintenance,
Window Cleaning,
Water & Smoke Damage
FAQ
Baker Home Services Inc. is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Baker Home Services Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Baker Home Services Inc. offers free project estimates.
Yes, Baker Home Services Inc. offers eco-friendly accreditations.
No, Baker Home Services Inc. does not offer a senior discount.
No, Baker Home Services Inc. does not offer emergency services.
Yes, Baker Home Services Inc. offers warranties.
Baker Home Services Inc. offers the following services: BHS Inc. Is a fully licensed, bonded and insured home services company located in Central MD. Let us make your life a little less hectic by giving us a call today for all your home cleaning, handyman, property maintenance and lawn care needs.