Get matched with top heating and air conditioning pros in Marlton, MD

"Mariano (spelled phonetically) contacted me right away. He diagnosed my issue over the phone and quoted a price. We scheduled a time for him to come out same day, arrived before appointment time, and removed/installed new sump pump (we purchased the sump pump before his arrival). He completed the work in the same day in a timely fashion and we paid as quoted. Thank you."

"Will install system tomorrow"

"I have used Grove for many years, and even had them replace on of my failing units. Within the past 18 months, our secondary unit started having problems and Grove came out multiple times to service the unit, explaining that it was losing refrigerant and needed to be replaced. They were always very quick to provide an estimate to replace the unit after charging it. Before replacing the unit we had a different vendor come to give a second opinion, to ensure we were informed and I am so happy that we did. We found that the unit wasn’t only running out of refrigerant, but that it was massively overcharged and that the overpressure safeties had been defeated. I’m not sure if Grove was simply negligent or if they were trying to trick us into paying for a replacement, but I can say that I won’t be using them again. The unit they replaced for us is already dead, and they are quoting us an additional $2k to repair it, putting the total cost for the unit at nearly $10k. All said I have probably paid Grove thousands of dollars and it’s impossible to tell what of that was legitimate and what of it was them running up the bill. I can tell you that at one point they made an emergency visit late at night, spent 15 minutes looking at, and cleaning my compressors, charged me $1000, and then proceeded to text me pictures of them on vacation, presumably enjoying spending the money I had paid them. While I really like Grove, I would suggest you get a second opinion regarding whatever they tell you and that you check your bill very thoroughly."

"Brandon identified and isolated the water leak immediately. His expertise and speed were unmatched."

"Highly professional, knowledgeable and well behaved technician. Prices offered were good too. I definitely recommend the company."

"Excellent experience! We needed to replace our 12 year old water heater, got a pretty high quote from our usual HVAC company and decided to get a second quote. Ronan, the owner, was super responsive, patient with my questions and concerns. He is not a salesman, he is a Master Plumber, and able to speak intelligently about options and challenges. The quote was well below what the other company told us, so we took a chance with a new company and are super pleased!! The install went well and the job was done professionally and we feel we got a very high quality set up that will provide us with hot water for years to come."

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"Great fast and professional"

"He came right out the same day and got our AC unit running perfectly!"

"He was prompt. Did an excellent job and great communication."