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Climate Masters LLC

Heating and Air Conditioning

About us

Heating and A/C

Services we offer

Heating and A/C

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Kari H.
06/2021
1.0
heating & air conditioning/hvac
  + -1 more
Terrible company to work with. My appointment was a 6-hour window. I called and was told it would be an additional 1-2 hours and they would call when they were on the way. They never called and were a no-show. I called to reschedule multiple times and tried emailing but no one ever returned my calls or responded to emails. I would warn anyone thinking twice about using this company. I am not sure how they even stay in business.
Description of Work: Furnace Repair

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Aleksey M.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Technicians came out to inspect our furnace/compressor after we experienced our unit not producing cold air for ~5 hours. The system is 20 years old and did not have any recent preventative maintenance. They offered same day service on a Friday but I was already at work so I had to reschedule for the following Tuesday. They arrived within their promised window of 8am-2pm (arrived at 11:30am). Technicians inspected thermostat, furnace, and compressor and determined our system was a bit low on refrigerant (R22 @ $95/LB). They added 1.5 lbs back in and mentioned the valve was not sealed completely. The were courteous and acted in a professional manner. I paid for the refrigerant in-person using a credit card. The service charge/labor was covered by my American Home Shield warranty (their refrigerant coverage is only $10 per pound). Overall a positive experience.
Description of Work: inspect unit, check refrigerant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127.5

Jose B.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
We have their annual service plan. They always do excellent work. Even when we had one minor issue they came back out quickly to resolve the issue free of charge. I will definitely recommend them and use them, again.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael G.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
They are great. They finished projects on time and on budget. Their prices are good and they didn't play any games on trying to upsell us unnecessary products.
Description of Work: They have done several jobs. They put in a new AC compressor at one property, put in a new Heat Pump Compressor and air handler at another, and troubleshot some problems at two other properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Antoinette H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They said my A/C unit is shot. You need a new unit. I have used them in the past. They are awesome. They respond immediately. They are efficient with paying attention to customer service needs. Whether you are sweating in the hot or freezing in the winter. They are conscientious. They have prompt service turn around. They are knowledgeable in understanding heating and air units.
Description of Work: They came to look at my A/C and diagnose why it was not working.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    5356 Walker Wood Ct., Manchester, MD 21102


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Climate Masters LLC is currently rated 4.8 overall out of 5.
    No, Climate Masters LLC does not offer free project estimates.
    No, Climate Masters LLC does not offer eco-friendly accreditations.
    No, Climate Masters LLC does not offer a senior discount.
    No, Climate Masters LLC does not offer emergency services.
    No, Climate Masters LLC does not offer warranties.
    Climate Masters LLC offers the following services: Heating and A/C

    Contact information

    5356 Walker Wood Ct., Manchester, MD 21102