BFMD, LLC

They didn't come prepared with the materials for the job. The apprentice were left to figure out the job on their own nor was any of the job broken down when asked for the breakdown was told it wasn't possible. The owner wasn't pleasant to work with and the job wasn't done to code.

From start to finish a very positive experience! The work crew were very attentive to making sure my wife's native garden plants survived the onslaught of digging necessary to replace our home's water main. We are very satisfied customers and highly recommend BFMD if you need your water main repaired or replaced.

Very timely and super professional sevice. Absolutely happy I chose this company.

Friendly. Responded promptly to all calls. Communicative about the process. Worked well with and around my difficult schedule. Put up with my overly friendly dog!

Good

Great job in completing work and showed us pictures of water line via the camera that was sent underground

They were at my house for two and half days. They had to jack hammer my cellar and replace the whole drain line. They were professional and friendly. They always kept me inform on when they had to dig more of my basement up. I would call them first if I had another problem.

Professional representative and kept us informed on what he was doing

BFMD Drain Cleaning ,Sewer and Water Main Replacement did an excellent job diagnosing and fixing my clogged sewer line. Artie made the appointment the same day and arrived on time. He explained everything to me. He then had Nick come out and Nick found the clog and cleared it. Artie and Nick were both very professional. I would highly recommend BFMD. I had unsatisfactory results from two other plumbers. I told Artie I felt like an angel had sent him to me.

As far as Home Advisor the person you hire needs to be verified before they are dispatched to your home, the first person a "plumber" was nothing close just a man with a drain cleaning tool, no car no truck net even a screwdriver. However, BFMD, LLC was very professional with a truck and tools even a backup if needed. He came into my home and within 10 minutes the clog was gone. He was very pleasant and wore covers on his shoes to keep my nasty floors clean, or to keep his shoes clean since I had sewer water on my basement floor.

They are very professional and they have great customer service and I loved the way they explained what they would do and how the findings of the issue was caused and how they would fix the issue in step by step detail also the pricing for the work to be performed is very reasonable

Nick, was very professional and right on time. He communicated to me what he was doing and he cleared my problem up. Thank you, Nick for a job well done.

Competent and professional service with better than average pricing for the job. The main water service was replaced in timely manner. I would use company again.

On the expensive but responded quickly, were on the job quickly and did a good job. That said, they did not live up to the estimate. At time of estimate, we identified that it would need to be a hand dig because it was next to and inline with transformer box as well as 2 communication lines. We agreed to a higher quote than typical for the job because of the hand digging. At end of job they tacked on nearly $700 for the hand dig difficulties/time required. I discussed with them that the contract said un-identified and that we clearly identified the hand dig area and that it was considered at time of quote. The owner did not address when he visited during work, left and had one of the workers notify of the additional charges. While their work was good, I just canâ t recommend a company that doesnâ t live up to the contract and is not trustworthy. Had I know this about them, I would have chosen a different contractorâ ¦ hopes this helps the next folks.

Very responsible, professional and personable service

Great work. Quick response and quick service.

Technician was very friendly and professional. Advised me through the whole process..

Very pleased with the service! Nick and his crew were easy to work with and very courteous under a difficult situation. They replaced a clogged terra cotta sewer line and a partial terra cotta storm drain which had previously been connected to the old sewer line. In addition, while the driveway was torn up, we decided to replace the old copper water line even though that line was OK at the time. Then, they repaved the cut-up portion of the asphalt driveway. When the Baltimore County sewer people came to complete their clean out of the few feet near the County sewer line, the County crew said to us that BFMD always does a good job. Don't know why you called us! Answer: I was told to call you!

Exceptional professionalism and service provided by the Nick and his crew. BFMD's lead representative, Mr. Artie Bell, provided a thorough presentation on the work that was going to be done, and we were kept apprised at every level of the work that was performed. The crew was customer-centered and very, very efficient. Best estimate and value for the sewer main replacement work! We would highly recommend this company to friends and others without hesitation.

Very pleased same day service done professionally

They did an amazing job and showed professionalism and dedication while displaying teamwork. I definitely would use them again and would recommend them to anyone that needs work done. Thanks again

best estimate good work did very good job

Good work. Detailed, Respectful and very professional. Good value for money. Nick abd his team were good. Recommend this service.

The plumber, Mr. Clark, was such a pleasant and knowledgeable presence. He clearly knew what he was doing and did it quickly. I will definitely hire them again!

Appointment was scheduled quickly and to suit my busy schedule. Nick was knowledgeable, professional, and personable. He explained exactly what he was doing as he did it and made recommendations for future pipe care if needed. I would totally hire them again!