PRO GRASS INC

By far they are superior to other companies that I have used. Friendly, competent, timely and knowledgeable; Pro Grass Inc are my go to guys for all my lawn needs.

High quality service and good communication, and my lawn looks great.

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Very disappointed in their communication with us on our main residence when they keep missing a large area that needed to be treated and we had to explain to the multiple times what they were missing before they finally did it properly once and then went back to missing the area again. We had them do the work for almost two years but decided to cancel because they did not correct the problem.

They gave us a discount because we are seniors.

They give us a discount because we're seniors. We've been using them about 3 years.

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good, on time and professional

An excellent job

Signed up for the service. Will see when the results are in.

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Good service. Small problem with herbicide migrating to flower seedlingsr

I have had this services for many years. . It seems to be good, although it is hard to prove cause and effect. The lawn looks good, but there are a few problem areas probably caused by too much shade. They state that ground ivy (creeping charlie) and violets are hard to treat and their potions might take time, and sure enough, there it is. I don't know if it would be worse if they were not treating it. Nice reliable, steady service in general.

I had them re-seed my lawn one time. They're a pretty good company, they're reliable, come as scheduled, no problem, and when you call they're generally pleasant.

The results were less than satisfactory after several treatments for 2013. Lot's of bare spots and what looked like burnt areas. I called near the end of the summer and explained that I was not satisfied with the results. They did one or two more treatments, which I paid for, to finish out the term of the agreement. They started all over again in April of this year, no one was home when they showed up. I immediately called and explained to them I did not agree to any additional services. The rep. on the phone said they automaticaly renewed the contract each year and that they had sent me a notice in January, which I did not recall getting. He said because the notice looks like a solicitation that I probably threw it away. After going back and forth the rep. said I would have to pay, I said I wasn't going to pay for more unsatisfactory service and the next thing I know I'm getting a collection notice. I just spoke with another rep. today 08/21/2014, who said he would notify the owner, but he doubted he would do anything about it. The rep. said when he sees the owner on Monday he would have him call me.

They never came when they said they were, always a few days late. They came out late to do the estimate and only quoted me half my yard. I'm still not sure if they ever treated my whole yard since I was never home when they came, since they never came when they were supposed to. I called multiple times in early summer to have seeding done in early fall, they never showed up. They tried to do my moms yard so late that it was already frosting. A waste of money, find someone else.

I have been using them for at least ten years. They have always followed through whenever I have a problem of any nature. I would have to say that they are very dependable.

They treat my lawn five times throughout the year. Treatments vary according to the time of year and growing season.

WE HAVE BEEN USING PRO-GRASS FOR SEVERAL SEASONS WITH NO COMPLAINTS. THIS SUMMER, FOR THE FIRST TIME, THE GRASS IN LARGE SECTIONS OF OUR LAWN DIED, AND THE PRO-GRASS LAWN CARE SPECIALIST SAID NOTHING ABOUT IT TO US. WE FINALLY CALLED THE MANAGER, WHO CAME OUT AND TOLD US WE HAD A FUNGUS IN OUR LAWN. HE APPLIED A FUNGUS TREATMENT FOR FREE, AND HE WAS EXTREMELY APOLOGETIC FOR HIS SPECIALIST'S PERFORMANCE. PRO-GRASS SEEMS TO BE A GOOD, WELL RUN COMPANY, BUT YOU CANNOT BE SHY ABOUT PROVIDING IT WITH FEEDBACK. WE ARE VERY HAPPY WITH BARRY, WHO IS THE TREE AND SHRUB CARE SPECIALIST.

I AM PLEASED WITH THE COMPANY AND I LIKE THEM A LOT. THEY DO A GREAT JOB ON OUR YARD, ARE PROFESSIONAL AND A PLEASURE TO WORK WITH. THE WORKERS ARE CLEAN AND GET THE JOB DONE FAST.

EXPERIENCE IS FINE, PRODUCT CONTROLS WEED GROWTH. WORKER POLITELY PHONES THE EVENING BEFORE TO NOTIFY OF HIS APPOINTMENT TIME. DOGS MUST BE PUT INSIDE DURING TREATMENT.

PRO GRASS WAS SLOW TO START THE PROCESS, BUT ONCE WE GOT OVER SCHEDULING THAT FIRST LAWN TREATMENT THEY HAVE BEEN GREAT. THE DRIVER TAKES HIS TIME COVERING THE ENTIRE ACREAGE. HE ALSO IS CAREFUL ABOUT LEAVING THE APPLICATION SIGNS SO THAT THE KIDS STAY OFF THE GRASS.