The plumbing job went great. I am very pleased with the promptness and the skill of this plumber. A+++++ plumbing job!!!!
Description of Work: Old toilet was replaced with a new one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeanine B.
11/2016
3.0
plumbing
+ -1 more
While his promptness to my initial call and the work he performed were both very good, he did not complete the job. I would have preferred that he had told me he couldn't repair the drywall than to continue telling me he was coming soon. That showed lack of professionalism, trustworthiness, and dependability.
Description of Work: He came promptly to repair/replace the water valves for the water lines going to my washing machine. He had to cut the dry wall to do the work but said he could repair it. He quoted me a price for the plumbing and a separate quote for repairing the drywall. I agreed to his quotes. He got the supplies he needed and completed the plumbing portion of the work and was on his way within no more than 90 minutes, if that long. He said he would get a piece of drywall and return to repair the wall. When I didn't hear from him after a week I called him and he said he would come within the week to do the wall repair. Again I heard nothing from him so I contacted him again and got the same response, after 4 weeks I finally had to get someone else to complete the job, however it cost me twice what the plumber had quoted me to have the wall repaired.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$250
Mary Elizabeth G.
10/2016
5.0
plumbing
+ -1 more
I was extremely pleased with his service. He explained that our old faucet, the one that he replaced, was an inexpensive model, prone to breakage. (I assume this was used by the builder of the house to save money.) He replaced it with a new model, which not only works, but is very attractive in appearance. Before Mr. Matters came to my house, I had no running water in the kitchen. When he left, everything was fixed, with no mess left behind. I have saved his contact information, as I would definitely use him again.
Description of Work: He replaced our kitchen faucet, including the sprayer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Ted T.
09/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Response was excellent for a small company. It was a larger plumbing repair job than they or I expected, but they concentrated to get the job done. It also turned out to be more expensive than expected but I believe they did a good job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Diane M.
06/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Excellent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Alice W.
04/2016
5.0
plumbing
+ -1 more
He had a reasonable rate and he was very fast and efficient.
Description of Work: He fixed a broken pipe under my kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melinda H.
01/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Matters Plumbing is outstanding. I had an overflowing toilet. Within 15 minutes of calling, they arrived. They were professional, thorough, and solved my problem quickly. Outstanding service. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Walter R.
06/2015
5.0
plumbing
+ -1 more
I called Mr Matters at about 6:30PM and explained that we had water dripping from our kitchen ceiling, below our upstairs bathroom. He arrived at the house within 1.5 hours and explained what he believed the issue to be and how much he believed it would cost to repair. I agreed to the price (which was extremely reasonable) and he got to work. He repaired the leak, but it took much more work than anticipated because of the existing plumbing. Though he worked for almost two hours, he did not ask for an increase in price and was very professional and courteous. I would trust Mr. Matters to do any work in our home as he is very careful, explains what he is doing, and is honest and straightforward about what he is asking for labor and what he is paying for parts. My family and I were so thankful that he 1) answered his phone after normal working hours 2) squeezed us into his schedule within minutes 3) arrived at our house and did a fantastic job. Thanks Michael! We will definitely use you for any plumbing work we have done in the future!
Description of Work: Cut away sheet rock in ceiling below a leaking plumbing line from the upstairs bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Matters Plumbing
Awesome to read! Thank you !
DOUGLAS U.
04/2015
5.0
plumbing, water heater repair
+ 0 more
Mike was awesome. Called him today and discussed the issue. He came out a few hours later and fixed the problem by installing an expansion tank. Very knowledgeable, professional and efficient.
Description of Work: Installed an expansion tank for the water heater which was leaking from the release valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Michael S.
01/2015
4.0
plumbing
+ -1 more
ok liked Lester a lot.
Description of Work: eval fridge not feasible to repair.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Shelah P.
12/2014
5.0
plumbing
+ -1 more
He has also put in a couple faucets for us. I always feel that I can call him to have him come out, or he will troubleshoot with me over the phone. He is great!
Description of Work: Our bathtub wasn't draining properly for us. So he went underneath the house and cleared out the pipes for us and we haven't had any problems since. We also had a chronic problem with the pipes under the kitchen sink. We had replaced the sink, replaced the pipes. He came in and fixed that for us and we haven't had a problem since!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom B.
06/2014
4.0
drain cleaning, plumbing
+ 0 more
unknown
Description of Work: To keep costs low, mike did not have a specific tool necessary for the job, and required a rental and a call back. The job proved to be more complex than just an ordinary snake the drain. I would use again for small jobs only, since hourly price was good.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Jennifer M.
05/2014
5.0
gas leak repair, plumbing
+ 0 more
Great work. Good price. Flexible schedule for installation. Would definitely use him again!
Description of Work: Connected existing gas service to new gas range.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$180
Jason H.
04/2014
5.0
plumbing
+ -1 more
I was definitely satisfied with their service. I appreciated their fast response and their service. I think that they got back to me within half an hour.
Description of Work: I used Michael Matters Plumbing in January.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Theresa M.
02/2014
5.0
plumbing
+ -1 more
Everything went very well. Mr. Matters was very efficient and was done lickety-split.
Description of Work: He fixed a very "cranky" toilet for the tenant in my condo. Mike was very thorough and knowledgeable. I thought that I would have to buy some new parts, but he said that was unnecessary (so saved a couple of bucks there). I was very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Maureen M.
01/2014
5.0
plumbing
+ -1 more
Awesome and quick with the best pricing available.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
John C.
08/2013
5.0
plumbing, drain cleaning
+ 0 more
Michael was courteous and conscientious. He put down a drop cloth to cover his work area under the kitchen sink and was very thoughtful about keeping a messy job clean. He worked diligently to clear the clog and was successful in doing so. We had a few other plumbing questions and Michael was willing to answer them and provide advice. We appreciated his help.
Description of Work: 1st, Michael spoke with me on the phone and tried to make suggestions about everything I could try myself to clear up my clogged drain problem on my kitchen sink. I appreciated his willingness to do this and attempt to save me some money. I did try his suggestions but the clog was more stubborn, so I asked Michael to come out to give it some professional work. Michael came out the follow day and resolved the clog using a combination of shop vac-ing and drain snaking. It worked!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Steven T.
08/2013
5.0
plumbing, home remodeling
+ 0 more
It was a good experience. He was friendly, on time, and was able to offer us a few options to do the job.
Description of Work: He re-ran a vent line and did all of our plumbing for a new sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Adrian B.
11/2012
5.0
plumbing
+ -1 more
Explained every detail as he made repairs
Description of Work: Fixed clogged toliet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$259
Dale M.
09/2012
5.0
plumbing
+ -1 more
Excellent - THX!!!
Description of Work: I had a leak in some rubber water piping that was 25 yrs old. Michael diagnosed the leak and replace two couplings and added copper piping as an added measure to ensure a robust repair. Michael came to the house on a weekend after hours on short notice and performed very high quality work - very thorough and with great professionalism. REALLY appreciate him and would recommend him for other plumbing needs - he obviously is a "Master"! Dale Lusby
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Matters Plumbing
Thank You !
Laurie L.
04/2012
5.0
plumbing
+ -1 more
I was given his name I called him he came out for an estimate he looked at everything gave me a quote. He came within a day of my call. He was able to do the work in 3 days . He came back out and he worked until finished. He was clean,professional, polite, efficient,knowledgeable,he knew what he was doing, he surveyed the situation, he found the leak and fixed it. I was very pleased with the work. The leak was found when a treasured portrait of my 2 oldest children (now adults) changed colors. My daughters arm became black and grey. I realized it was mold. We took it off the wall and my sons finger went through the wall and we could see from the living room into the laundry room through a small whole. It was a slow leak. Come to find out when the plumber came it was multiole slow leaks 1 drip at a time
Description of Work: I had pipes leaking a,a slow leak over a period of time. He came out found 3 leakes and came back to repair . When he came back and the wall was down he found 3-4 more leaks. He was able to repair all and did so quickly and efficiently and to date we have no leaks, thankfully. I would most defiantly use him again.
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Service Categories
Plumbing,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Water Coolers,
Water Filtration and Softening,
Heating and Air Conditioning
FAQ
Matters Plumbing is currently rated 4.8 overall out of 5.
Sunday: 3:00 AM - 10:30 PM
Monday: 5:30 AM - 10:00 PM
Tuesday: 5:30 AM - 10:00 PM
Wednesday: 5:30 AM - 10:00 PM
Thursday: 5:30 AM - 10:00 PM
Friday: 5:30 AM - 10:00 PM
Saturday: 3:00 AM - 10:30 PM
Matters Plumbing accepts the following forms of payment: Check,MasterCard,Visa