Edward’s Lawn & Landscaping

Looks great - on time and very professional. Highly recommend the service!

Scheduling is very difficult with this company. There's a lack of communication between the office and the scheduler. The response time is too slow.

Very well. Juan and Luis were pleasant and very efficient.They arrived promptly on time as scheduled. They asked my input into tapering the end of wall. They replaced and smoothed the soil around the bushes and completely cleaned up after the project. I am very pleased with the results and have received compliments from friends on seeing the wall.

The job was completed quickly and to my exact specifications.

Since I was planning on renting my house; I didn't go to the property for a few weeks/months. Once I noticed they completely missed the entire backside of my property. By then it completely overgrown. They attempted to fix which they but at that point it was too late. Now my entire backside of my property looks bad. Their price was fair and close so I figured I'd use them again this year. Now they increased my rate to $50 dollars a mow and now do not perform bi-weekly service. Therefore my bill goes from $90 to $200 a month. That's over a 50% increase in my bill a month weekly service that I don't need. Not the best way to keep your customers. Either they didn't value my business or they wanted to make it worthwhile for them. Looks like I'll have to find a new provider.

Fantastic! Every year, we purchase our Christmas tree from Edward's Lawn & Home LLC. They set up on Route 108 in Howard County. We love getting our tree from them.

Not good! I called to try and meet with the service person to talk, but they never came on time, so I was never able to meet. I did not see any improvement in my lawn. When they take the service for one year and they have to try to meet with the owner just once. He is to confirm what they are looking for and things like that. This is not based on one service done on October 24th. This is for several services done since the Spring of 2016. They came over several times & my rating was for the overall service for the year/5 or 6 times.

I've used Edwards for two seasons with multiple services. I started with the lawn rejuvenation and fertilization program with amazing results. The cost was also very competitive, so I've kept coming back to seek their advice and services. They have been adding services to their portfolio and quoted me tree removal prices. The price was lower than a company that I quoted the cheapest out of four companies the year prior. Great work and removal of debri. They always seem to do one step extra in the services they are here to perform. They are very courteous, professional, detailed oriented, and one of the things I appreciate the most - customer service oriented.

Best prices and nice to have everything all provided by one person. Prompt service, professional, and always willing to take the extra step in the service. I asked about a few changes/improvements and if was redoing the quote or having someone come back out for a small change - Edwards did it! Will use them for years!

I purchased the service in August, and it was completed in October 7th. I hope it's not too cold for the grass to grow. Otherwise, it seemed like a good job.

Initially, our communication went well with Edward's Lawn & Home. We dealt primarily with Kyle. About a week after we first called, someone came out and spoke with my husband about what we wanted done. They surveyed our yard and then emailed a quote. We appreciated how the proposal was organized by the 6 things we wanted done and included photos and a price for each component. We ended up getting 5 of the 6 things done for approximately $1,875. The workers showed up on time and cleaned up after they were done. My husband was home at the time and noted, however, that no one rang the bell to let him know when they were finished. As a result, they didn't get the tip was husband was going to give them and he had to go out on his own (after they had already left) to check that everything was done. It was and we were initially satisfied. Then, things went down hill from there. About a month later, we noticed that 4 of the bushes they planted were starting to turn brown. We were watering all of them at the same time and the same amount so we couldn't figure out why some were dying and the others weren't. A few weeks later, the 4 bushes were all dead. I took photos and contacted Kyle via email (that way, I could attach the pictures). He responded about 48 hrs later saying he would speak to someone in his office and get back to me. He never did. So, about 2 weeks later, I called the office and spoke to someone who took down the issue and my telephone number and said they would call me back. No one ever did. So, about two weeks after that, I called back and spoke to a new person. She said the office was without a receptionist for a while and apologized that my call wasn't returned. She said she wasn't sure what bushes I had planted, but at least one other client had some of his bushes die on him. She thought maybe they same shrub was planted at both his home and mine. She took down my information and said Kyle would call us back within a few days. Guess what - no one ever called. So - you guessed it - I waited about a week after we were supposed to get a call and then called Edward's Lawn & Home. I got the same women I spoke to the previous time. She was very nice and apologized again. For a second time, she took my information and said Kyle would call back. And yes - you guessed right again - we still haven't heard from a soul. It's such horrible customer service not to even call us back. Yes, I'm pissed that we have 4 dead bushes in front of our home, and I'm upset that we spent about $1,900 and now we have to spend even more money to have the shrubs replaced, and I'm mad that I thought Edward's Lawn & Home would live up to its promises because they had such great reviews on Angie's list. I would never recommend this company to anyone. *UPDATED 10/17/16* Since the company resolved the issue, I have changed the overall grade to a C, the price to a B, and the Quality to a B.

They exceeded my expectations in every way with how quickly they got the work done, how professional it looked after they had completed and I would use them again.

I usually donot write reviews but forced to write it here due to my huge disappointment. Called twice for this service and finally agreed upon their price. When I call third time to schedule the date, I got totally a different price. She donot even remember the before conversation and finalization. May be there are very busy but who cares. TOTAL disappointment of their unprofessional-ism.

I really enjoyed our experience with Edwards' Lawn. The people who answered the phones were always on-point and friendly, rather than sounding like the type of people who hate their jobs and you for even calling. Kyle came out on-time for a pleasant estimate discussion even in the freezing weather. He had creative ideas that I hadn't thought of, and included them in a timely, well-written, detailed estimate (with options and pictures!) When we couldn't act right away, there was no nagging or pressure. Communication to tweak the proposal, no matter how many times I changed my mind, felt patient and kind. I was incredibly impressed by the crew who showed up to do the work. The lead guy, Matt, took the time to go through every line on the proposal to make sure we were on the same page, for which I can't thank him enough. (I wish more people would take this 10 minutes to save hours worth of dashed expectations and frustration on both ends!) He walked around the property with me and listened to me, which put me at ease that he cared about even our little yard and my goals for it. Based on our discussion, Matt even had a last-minute suggestion that was an improvement on our first plan. (He could have just let it be, but he cared enough to put his best idea forward and it ended up working out perfectly. How cool is that?) It was a pleasure to meet each and every one of the crew. There was smiling and teamwork and brainstorming and troubleshooting, and there was NO cussing, spitting, peeing in my yard, nor smoking within my sight (and no cigarette butts to clean up afterwards!) All really valuable to FAMILIES WITH KIDS! They spoke to me respectfully and double-checked anything questionable. I was especially impressed that, even though they ran into a bear of a stump to grind, everyone maintained their professional attitudes. (I hope you know what a positive impression the demonstration of your good work ethic made on our kids!) I can’t comment on the longevity of the work yet, but so far the new plants are still alive and everything still looks nice :) Above and beyond my expectations. Even when I had to take extra time to make our final payment, Rachel’s communication skills were excellent. We've already referred you to a friend. We're grateful. Looking forward to the next project.

Ok, initially. The ended up bringing the wrong stepping stones and had to leave and come back. We still have some issues with one of the stepping stones. One of the owners/POCs came out after the job was completed to assess the situation, but we never heard anything back from them. Tried calling the office several times to fix these problems, but again, no response. Also, the sod was not installed appropriately (still had very tight netting around it) and some of the patches never took root and died. I had to reseed and start again. Very disappointing.

Edward’s employees showed complete expertise and acted as caring professionals during this project. I changed the design of the project a couple times as they were working, they understood what I wanted and offered help with the overall project. A pleasure to work with, I can’t say that about very many companies that I hired recently.

Responsive, careful, punctual, and caring. Good job.

Everything went great! Edward's was in contact with my husband within 24 hours of purchasing their offered deal to figure out a date and time to come out and perform the service. Once scheduled, everything went according to plan and our lawn was well aerated throughout. (The neighborhood kids thought a bunch of cicadas hatched!) With the recent rain, the water drained very well and we look forward to having a lush and beautiful lawn once Spring decided to stick around.

We signed up for a contract. It was one of the eight visits in a year for fertilization and pest control. I don't know the quality of work yet. The only issue I had was communication. They are young and they are working things out, but there were times when I felt like some communication was in a circles. Their communication could be clearer. For quality of their service, it will be an on going thing and so, it is too soon to tell.

Sadly, it did not go well. I am very disappointed with the results and even more with the attitude of the provider (Edward's Lawn and Home LLC). The service was performed in October due to weather delays first and then other commitments of the provider. I was supposed to meet the technician at the site but just in case we agreed that I would leave the check for the service in my mail box. When I came home I found the check still in the box so I called the provider to check what happened. I was told the service was performed as agreed upon with the extra seed of a high quality used to reseed. It took a close inspection of the lawn to see that at least some aeration was indeed done but it seemed pretty shallow and really hard to see on the grassy areas. Some of the bare spots were showing seeds but the application was uneven while some other areas close to my house foundation, and also the portion between the street and the sidewalk, were showing no signs of reseeding. When I called Edward's Lawn again I spoke with the technician (Drew) who did the application and was told he did what had to be done. I was reminded to water the lawn and watch for the signs of growth. I watered the lawn every day but only after about four weeks I saw the first growth. It was spotty with a lot of bare surface between the clumps of the new growth. I called the office several times before I was finally able to speak with a female employee who promised to have the technician inspect the application at the site. That never happened. Once the warm weather started the only reseeded area that was showing growth developed a strange yellowish color. I started calling the office again but each time I called there was a busy signal. Finally yesterday (March 24, 2016) I got lucky and was able to leave a message. Perhaps because I threatened to finally write my review comments on Angie's website, the same technician called me today. He started giving me a ton of reasons why the grass is not growing such as "there something wrong with soil", "there was too much mulch left on the ground after a tree removal", " you probably did not follow the watering instructions" etc. etc. He was borderline rude and would not let me finish my sentences. off He refused to come to inspect the results unless I pay $99 to redo the treatment. At this point I had enough and ended the conversation.

Showed up on time. Punctual. Did work they said they would do. Worker was polite and knowledgeable.

Edward's Lawn showed up exactly when they said they would, and the guys worked very hard to extract the tree roots. They put new sod in and gave me instructions for watering (daily). I thought they might have been written out, but they were verbal. They also suggested a winter fertilization. When I called to schedule that, I was given a slightly altered watering schedule (three times a week). We had the fertilization treatment done, and kept up the watering through the month. So far, six weeks on, the lawn looks beautiful. We are pleased with the work, and with the responsiveness of the company. They sent a thank you after the bill was paid.

They arrived on time and performed the service as described. We also signed on for an additional service, for them to fertilize. We left a check for them that they have not yet picked up. Also, I would like for them to follow up with me about a monthly payment system to have them return for next year and provide fertilizing and weed prevention system for next season.

Excellent. Will use this company again.

Great service, price, and results.