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CUSTOM PATIO ROOMS

Sunrooms and Patio Enclosures


Amenities

Free Estimates
Yes

Reviews

3.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.3
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Virginia P.
05/2006
3.0
sunrooms
  + -1 more
Everybody on the work crews was friendly, I had no qualms about leaving them alone in the house. But I never knew when - or if - they would show up or leave. This was inconvenient because the house was unlocked. Communication was a problem. I was not given full information about the job and had to call to find out what was going on; the company did not call me to keep me informed - for example, that fixed glass had to be ordered after frame was erected and factory-made windows were installed. A two-week hiatus before completion became more because my order was not delivered when expected. Then, a helper evidently tripped and broke one of the special-order windows, delaying completion again. The replacement electrician, Robert Bailey, was especially helpful, doing more than he expected to do. The subcontract agreement included installation of shelf brackets and other hardware. Mr. Bailey did that - and hung the shelves as well. His was the one stellar aria in this opera.
Description of Work: Removed solarium and replaced with patio room. Cleaned up large pieces of debris, but left small pieces of glass strewn in yard and gardens. Measurements by supervisor were not accurate, so work crews did not always have correct materials. Work crew leader, on his first job as leader because experienced guy quit after one day, was not given plans, thus had to improvise solutions, which he did with some success and some less than optimal results. Crew helpers changed often; some better than others. The job was completed almost a month after the contracted completion date. Subcontractor for electrical work got busy and farmed out the job to another electrician, who did not have the hardware to install outlets as specified; he, too, improvised. Once again, the problem was poor communication to him about what was involved. After signing the contract, I received no communication from the agent, Lance Kasten, who was subcontracted for electrical and hardware work.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$15,000

JOANNE R.
12/2004
5.0
sunrooms
  + -1 more
THE COMPANY OFFERED GREAT PRICES. THEY INSTALL INSULATED GLASS FOR THE PRICE OF NON-INSULATED GLASS. THE MATERIAL IS FACTORY DIRECT. THEY INSTALL IT AND WARRANTY IT FOR 40 YEARS. I DID NOT USE THE COMPANY BECAUSE I DECIDED NOT TO CONVERT MY DECK TO A SUNROOM.
Description of Work: ESTIMATE ($3500) TO TURN MY DECK INTO A SUNROOM.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0

Yes, I recommend this pro

    Contact information

    717 N HAMMONDS FERRY RD, Linthicum Heights, MD 21090

    www.custompatiorooms.com

    Service hours

    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sunrooms and Patio Enclosures

    FAQ

    CUSTOM PATIO ROOMS is currently rated 3.3 overall out of 5.

    Monday: 8:00 AM - 4:30 AM

    Tuesday: 8:00 AM - 4:30 AM

    Wednesday: 8:00 AM - 4:30 AM

    Thursday: 8:00 AM - 4:30 AM

    Friday: 8:00 AM - 4:30 AM

    Yes, CUSTOM PATIO ROOMS offers free project estimates.
    No, CUSTOM PATIO ROOMS does not offer eco-friendly accreditations.
    No, CUSTOM PATIO ROOMS does not offer a senior discount.
    No, CUSTOM PATIO ROOMS does not offer emergency services.
    No, CUSTOM PATIO ROOMS does not offer warranties.

    Contact information

    717 N HAMMONDS FERRY RD, Linthicum Heights, MD 21090

    www.custompatiorooms.com

    Service hours

    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM