Doyle's Abbey Carpet

1. June of 2014 he measured for granite countertop and granite fireplace surround. New kitchen sink and garbage disposal. He has never done the work. 2. Painters did not cover furniture; fireplace adequately. There are paint splotches all over. A number of light fixtures were taken apart to paint but never returned to original place. Hand forged light fixture in foyer was taken apart and never put back together; yet paint was splotched on it. One painter even took a gallon of paint home. I hope it was returned. 3. Drywallers left pipes exposed. 4. Doors and mouldings were to be added to area in front of furnace and hot water heater. Undone. 5. All outlets have exposed wiring, never finished. 6. Paint to be purchased was Adura by Benjamin Moore, cheaper one was purchased. 7. Wrong flooring was installed. I ordered hardwood for the second and third floor hall plus stairs. Engineered flooring was installed. Engineered was only to be installed in foyer, because of slab. 8. Did not add sill to doorway between third floor hall and bathroom. 9. Area between stair and riser is unfinished. You can see spaces. 10. Wall was damaged by flooring people. 11. Came home to kitchen with almost black laminate, vice maple flooring. was taken care of. 12. Asked flooring people to redo first plank on first landing of stairs. They said that it needed to be redone but did not do it. 13. There are nails showing in the wood flooring. In order to get things done I would have to visit the store every weekend. Nothing would get done. On November 9th I went over to the store and said iterated the list of things that need to be done. Send me an e-mail. I did and I never heard anything again from this company. I know there is more but I never want to see these people again. I will say that I did like the work that the flooring people did in tiling the first floor room and two half baths.

They are good overall and their price and quality are great. They just need to improve on their promptness in regards to punctuality.

Doyle's in Lexington Park has a sizable showroom and very good prices. The Good: -Good prices that are inclusive. Other carpet places tack on all sorts of extra fees for stairs, removal, etc., but not Doyle's. What you see is what you get. -Quick turnaround. Ordering to installation took just 6 days, but only 4 business days! -Prices rose between scheduling a measurement and ordering, but they honored the price of the carpet from when I ordered measurement. The Less Good: -They have 2 locations and only a single copy of many of their carpet samples. I had to drive 45 minutes to Prince Frederick to see a carpet sample. They would have delivered it to Lexington Park if I didn't mind waiting a few days. -They tried to postpone my installation date after I had scheduled movers. When I explained that I had booked movers on the assumption they would finish when promised, they brought in 3 installation crews to ensure they finished on time. Kudos!