VYTEX WINDOWS

Installation went fine. Now they are trying to void my warranty because they don't want to replace a window that cracked. Nothing hit the window or similar just broke, but they are refusing to replace it. DO NOT use this company if you think the warranty will cover you.

The customer service representative I worked with was very helpful and kept me well informed.

The windows have a lifetime warranty. They were on time.

Excellent quality product, friendly and capable staff from measurement through installation.

Replaced and cleaned up all debris. They came back to correct the small leaks. 9 years now, the windows are still effective in function.

The job was done remarkably well. A crew of five guys came in and installed 18 windows and one day. The rooms in which the windows were replaced were just as clean after the job was done as they were before the job began . We are in to our second winter and our heating bills have been noticeably less. We would highly recommend American Window and Siding of Virginia as well as Vytex windows.

I was given the impression that these replacement windows would be draft free as well as reduce summer heat - this by the company I hired to do the replacement. I have been unhappy with all of them from the beginning. In the cold winter months, these windows are as drafty and cold as the ones I had replaced! It is particularly obvious in the family room where the couch sits in front of them. So glad that I did not do all the windows in the house. I have had their technicians out on at least 3 occasions. They have not charged me for these visits, but they have yet to be able to correct the problem. To sit in front of them you need a blanket wrapped around yourself. For the family room windows, I have cut foam core the size of the window's rail and pushed it up against window. Towels are at the bottom of the slider and the windows. Yes the windows do reduce the heat in the summer, but I replaced the windows to cut out the drafts in the winter. This past year I have replaced two sky windows, and added a window to another room - another company. When I put my hand in front of the Vytex windows on winter days you feel the cold just seeping in. The other newer windows in same test do not, and you do not need to pull the shade and curtains to keep the cold out. Plus be forewarned if you are considering replacement windows you loose 1 inch of glass all the way around the edges! I love my natural light, and was not told this. I wanted to cry when they were first installed because I lost so much light. Would have been much cheaper to have bought well insulated shades and curtains. Not a cold winter day goes by when I do not regret this purchase.

Vytex windows installed 18 replacement windows in my home. The contract was with Capital Remodeling, but the actual measuring, manufacture and installation was Vytex windows. I am extremely happy with the entire experience. The windows look great. The gentleman who came to measure, was prompt, professional and very helpful. The installers were terrific. Very efficient, polite and helpful. They cleaned up totally after the installation and were respectful of my home. I could not be more pleased with the process. The office communicated with me at every step, including one window which needed to be switched out after the initial installation. The office followed up on the replacement window promptly and scheduled the installation. The replacement window was installed in no time. The entire experience with Vytex has been very positive from the office, to the measurement to the installation. I would highly recommend Vytex windows.

Best bid, on time ck measure, on time installers, clean up afterwards, and did great work.

We bought our home in 2007. The original owner replaced all of the windows in 1998 with Vytex windows installed by UniCorp. These were double hung, double pane, top of the line windows at the time. For the past several years, we had been noticing that he thick grey rubber gasket between the inner and outer glass panes on many of the windows was starting to crack and expand. Last year (2012), I happened to run across paperwork the original owner had given me with purchase of the house. 99% of it was useless information, but there was a receipt of the original bill of sale for the windows (which cost $6,000 back in 1998). I noticed that the windows came with a lifetime, transferrable warranty. I thought it was a 1 in a million long shot, but I called Vytex to inquire about he warranty. Keep in mind, this was 14 years after the installation and I was not the owner of the house who had purchased the windows. Nonetheless, they found the 14 year old record and sent a crew out to my house to inspect the windows. The technician found that indeed, the rubber gasket was cracked in 13 of the 17 sets of double hung windows and he recommended that they needed to be replaced. The technician told me that the windows in 1998 did not have the rigorous UV protection the current windows possess, which led to heating and subsequent cracking of the rubber gasket. He took detailed measurments and told me that everything was covered under the original lifetime warranty. A week later, a crew returned and replaced virtually every window in the house. The only cost to me was $135. I don't know if it was a stocking fee, a fuel surcharge, or whatever. It doesn't matter. I paid $135 for essentially $10,000 (2012 prices) of new windows. It blows my mind that with all of the scammers and dishonest contractors out there, that this company would stand behind their warranty for a window made 14 years ago and sold to a different owner. It's been a year since the replacement and the windows look beautiful. My cooling bills have also decreased a bit...I guess the UV protection is not only good for the rubber gasket, but also helps keep the house cool. I obviously won't need new window for a long time, but I know who I will go to when that time comes. In the meantime, I will tell anyone I can about this great company.

From at home presentation by Window Nation to installation of the Vytex window, very well done. Would use again. Just be aware that Window Nation does not manufacture the windows. Vytex had a AAA rating by BBB

Arrived on time, cleaned up completly, finished early work done in Sterling VA

The work went very well, workers got to the house on time, worked very cleanly and did a incredible job installing the windows. You would have never known they were there. Their quality of work was exceptional and is the quality of the Vytex window.

It is very easy to deal with this company. They took a while to make the window, but it was a made to order window. The install was quick and easy, and they were done with in a few hours and installed trim back. All we had to do is paint the new trim on the inside of the window.