Sovereign Service

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Chris Erdle and his company did an excellent job. They hauled off the 100 year old oil boiler, removed the tank and all other related equipment, and installed a new high efficiency gas-fueled system for a very reasonable and competitive price. It was a big job but well worth the investment. A pleasure to work with this company!

Chris, once again performed his magic in keeping my AC unit going when it leaked. Chris is my go to guy for HVAC and he has always been punctual, professional and extremely helpful and honest in his dealings. The time has come for me to get a new system and because of my previous dealings with Chris and Sovereign, he is the only person I will call about that. I cannot stress enough how over the last 3-4 years, this man and his company have been super reliable, honest and effective in their service! I highly recommend them to everyone.

They put in a new air handler and a new outside unit for the AC. Everything turned out very well.

We called Sovereign at 8AM, and person said they could come around 9:30AM. Chris arrived a little after 9:30, diagnosed the problem and replaced the faulty ignition party. He also cleaned and checked the furnace operation. He cleaned up after himself and was finished within an hour. We were satisfied with the work. This is the second time we have used this company, and we would not hesitate to call them again.

Excellent! The technician arrived about 45 minutes late, but he got right to work and was extremely organized and efficient. He made sure no stone was unturned so that the situation that caused the short circuit would not happen again. As part of the service they also made sure the unit's drain system was free and clear of clogs or other debris.

It took a few calls to get the appointment set (I don't think the original information was written down or the part ordered. It sounded like the owner might have answered while he was out on another job) But no big deal, since we'd waited on DHL for months. Normally, I might have called someone else, but since he had a decent rating on Angie's list, I went ahead. They showed up on schedule, which everyone knows is huge when dealing with service companies. They got the job done and I had no problems. I wouldn't hesitate to use them again.

Sovereign provided stellar service from start to finish. I have used them before and they have always been extremely reasonable and very professional. You get personalized service from the company. I have come to value their responsiveness and service and will definitely use them again.

I think that the service call was part of the agreement when we bought the unit. He was diligent and very knowledgeable. He also came out to do an estimate to replace our air conditioner unit. He was very thorough. He came up and took careful measurements. It was the same thing when he was doing the maintenance work. He came in and checked it out. He did any cleaning that was necessary and made recommendations. He was very responsive. He came within the appointed time. We have taken an estimate to replace the air conditioner. We have to just take it down to the tax cutter. Even though the equipment he is offering is a know brand, he was very thorough and competitive in his price. Since we know his meticulous work, we decided to go ahead and get it replaced. We will go with him rather than another contractor.

It went off very well.

I originally got his name from a well respected and trusted general contractor. I left him a message requesting an appointment. He returned my call within 4 hours and we set an appointment for the next day(with a one hour window). He called me two hours before the window started to ask me if he could come a little later since something unexpected came up. I had no problem with that and he showed up at his new time. He thoroughly inspected the system(inside and out)and found and fixed the loud vibration. He also provided us with some tips that may help eliminate future problems. He was very courteous and professional. He is our new HVAC contractor!!

Cordial, polite, competent, professional. I will use this company again and am pleased to recommend it to others.

They are competent, timely, and responsive. They do not recommend unneeded work and are honest. They are also pleasant to deal with.

The people at this company are second to none. I moved away from their territory and I was very sad. This is the best comapny and most informative of any contractor I have ever worked with.

THIS GUY WAS UNBELIEVABLY COURTEOUS, AND NICE. HE DID NOT OVERCHARGE AND HE TOLD US ALL KINDS OF OPTIONS SO THAT WE DID NOT HAVE TO SPEND A LOT OF MONEY.

ON TIME, POLITE, FINISHED WORK IN TIMELY MANNER.

EXCELLENT SERVICE. HE COULD NOT COME BECAUSE OF WEATHER CONDITIONS AND CALLED RIGHT AWAY AND RESCHEDULED AT MY CONVENIENCE!