We are a small family owned and operated business operating in the Baltimore Washington area for over 40 years. We specialize in remodeling, repairs, and replacements. We also specialize in sewer and drain cleaning services.
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
All plumbing repairs, installs, remodeling, and sewer and drain cleaning.
They were very bad, I would never use them. He is in Laurel, MD. He overcharged us -- we even had to go into court with them. It got pretty bad. At one time he had quoted us one price, then the next thing we knew we were being charged an exorbitant amount of money. He did not finish the work properly. He left the yard in a mess and did not fill in the hole properly. When we went into court he brought people into court that said he had come to our home. He had lied in court. So we ended up having to pay because he brought these people into court that did not even come to our house. But we could not prove that they had not been to our house.
Description of Work: I used Richard Cook for plumbing. We had some problems with some pipes coming in from our well into our home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$2,000
Response from RICHARD COOK JR PLUMBING & HEATING
We are located in Laurel Maryland so how did we end up doing work in Florida?
william D.
04/2013
5.0
plumbing
+ -1 more
They arrived on time, cleaned up and finished ahead of schedule. The first day they cut the drywall and exposed the pipes. The second day they cut and installed pipe from the input to the hot water heater, the kitchen, both outside spigots, and the laundry tub. They made sure that one bathroom and the kitchen sink was available when they finished. The third day they did both upstairs bathrooms.
Description of Work: Replace all the copper plumbing with plastic to stop pin hole leak problems. The pulled out all the hot and cold copper, replaced with plastic pipe. Replaced the laundry sink and outside spigots.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
BRIAN M.
08/2006
2.0
plumbing
+ -1 more
The plumber arrived 3 1/2 hours later then I expected, with no phone call letting me know they were running late. Was told a price of ''$225 for the faucets'', when paying the bill I found out it was $225 for each faucet. I was charged an additional $175 to remove and replace a sink, because it was easier to get to the faucet that way. The worker did not clean up at all and made a general mess of the areas he worked in. No towels or anything down to catch dripping water. I paid $325 to the plumber after work was complete and thought that was a decent price. He called the next day and said he charged me the wrong amount and came by to collect a new check for $625, and gave back the other check, which seems high. I was not very happy with the service provided and would not recommend this company to anyone.
Description of Work: New faucets installed along with shut off valves in kitchen and bathroom.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$625
Response from RICHARD COOK JR PLUMBING & HEATING
We have never gone back to any customers home to collect additional money after payment has been made. Also, we always give a four-hour window for our appointment.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Natural Gas Lines,
Gas Logs
FAQ
RICHARD COOK JR PLUMBING & HEATING is currently rated 2.7 overall out of 5.
RICHARD COOK JR PLUMBING & HEATING accepts the following forms of payment: MasterCard,Visa
Yes, RICHARD COOK JR PLUMBING & HEATING offers free project estimates.
Yes, RICHARD COOK JR PLUMBING & HEATING offers eco-friendly accreditations.
Yes, RICHARD COOK JR PLUMBING & HEATING offers a 10% senior discount.
Yes, RICHARD COOK JR PLUMBING & HEATING offers emergency services.
Yes, RICHARD COOK JR PLUMBING & HEATING offers warranties.
RICHARD COOK JR PLUMBING & HEATING offers the following services: All plumbing repairs, installs, remodeling, and sewer and drain cleaning.