Metropolitan Moving is owned by two native Washingtonians. Our experienced staff takes pride in handling every move with the highest level of care and service. We assign a moving consultant for each customer who will provide a written estimate, discuss and clarify the details of the estimate, address any questions you may have regarding the move, and provide support throughout the process. Additional phone - (703) 837-0091. Additional email - jmccarty@dcmetropolitanmoving.com. Additional contact name - Justin McCarty (General Manager).
Business highlights
22 years of trusted experience
Emergency Services Offered
Eco Friendly
Services we offer
Residential & commercial local & long distance moving & relocation. Packing & unpacking. Crating. Short & long term storage. Piano moving.
From the estimate through the final move, everything went smoothly. The estimate was spot on (in terms of BOTH time and cost). Ed visited my place and reviewed what costs I could expect and what the day would be like. He gave me his cell phone, and was available to answer my questions as I prepared for the move. On the day of the move, the team of three movers arrived on time and were polite and professional the whole time. I had two glass tables that I was particularly worried about, and they arrived in perfect condition, along with my computer and all of my other belongings. After the move was complete and everything was in its place, the team reviewed the paperwork with me and the final cost, and much to my delight the cost matched the estimate. Overall it was a great experience.
Description of Work: Moved my one bedroom condo and a full storage unit from DC to Philadelphia. In DC they had to contend with a 2 story walk up, and in Philly they had to carry things up to the third floor without an elevator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Caroline P.
07/2010
5.0
moving companies
 + -1 more
Everything went very smoothly and I would recommend this moving company. First I called to get an estimate. Although they offered to come view my belongings to give me a better estimate, I didn't have time so I gave them a detailed list instead. On the basis of the list, Metropolitan was able to give me an estimate including labor (by time) and packing materials (by volume). Based on three estimates and the reviews I read on Angie's List, I chose them. The guys came right on time and packed and moved everything I own. There was no damage to anything or to either property. Amazingly, the estimate was right on target! They made my move much less stressful, and I felt well taken care of. I recommend them highly.
Description of Work: Metropolitan packed and moved all the contents of my two-bedroom apartment into a four-bedroom townhouse across town.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Karen G.
06/2010
5.0
moving companies
 + -1 more
It was excellent. I was calling and looking for someone to come out quickly. I called on Thursday and they were out here by Friday at 1 p.m. They were terrific, they were courteous. They had to remove all the shelves made of glass by screwdriver and remove top of the unit and take the bottom part to another room. They then had to replace the top part. This took at least an hour. They did a fabolous job. I was just really pleased. They were very efficient. My son is moving in August, I'm recommending them to him.
Description of Work: I had a large china closet that needed to be moved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
PATRICIA K.
05/2010
4.0
moving companies
 + -1 more
They seemed highly professional and competent and they will perform our move for us.
Description of Work: They wound up being the least expensive that we spoke with.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Peter C.
05/2010
5.0
moving companies
 + -1 more
There were a lot of very heavy pieces. The crew (3 guys) showed up when they said and got to work right away. They worked very quickly and efficiently. Nothing was broken. They skipped lunch to make the delivery as soon as possible. They quickly unloaded and put the furniture as directed. They put the boxes in the right places. The whole move went quickly and efficiently...I could not ask for more from this crew. The boss followed up to see if everything was ok and offered to pick up the used boxes.
Description of Work: I moved from an apartment to a townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
bill C.
03/2010
4.0
moving companies
 + -1 more
I scheduled for 2/16/10 but they didn't show up. I called and was informed I wasn't on the schedule due to a failure of a representative to schedule me. The problem was resolved quickly and they came the following day to do the move. The showed up on time and did the job well. They do ask for a minimum of 4 hours paymeny. The work took less than an hour.
Description of Work: I scheduled to have furniture moved to my basement and garage in prepartion for floor refinishing.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$316
Noel C.
02/2010
5.0
moving companies
 + -1 more
The movers arrived promptly at 10 am and did a quick walkthrough of my apt. to see what was being moved. They then left to get their supplies and quickly began cling wrapping pretty much everything that wasn't packed in a box to make sure nothing was damaged. The truck was fully loaded by 12:30. After a short lunch break, they unloaded all items to every part of my 3-level house, even troubleshooting when my queen-size boxspring wouldn't fit up the narrow staircase. They attempted several ways of getting it through but it was too big for the space; I appreciated their efforts though. After the experience with the boxspring, they predicted that an overstuffed loveseat would present a similar problem in the staircase to the basement. So they walked the loveseat around the corner to the back, removed the legs, and managed to get it through the basement door. I'll definitely use the company again.
Description of Work: Moved furniture and boxes from a fully furnished 1br apt to 3 level house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Lauren M.
01/2010
5.0
moving companies
 + -1 more
I can't begin to tell you how well this move went. It was my second in 4 years and I was nervous going into it because of my experience last time, but my friend who swears by AL found Metropolitan for me. The movers were punctual, polite, and as efficient as one can imagine. I nervously watched them move my antique grandfather clock, and they handled it with such care and ease as they maneuvered down a flight of stairs and out the front door. We had a great deal of snow that weekend, and they even shoveled our front walkway at our new house! (maybe they needed to! :) ) Our estimator, Edward, was polite and responsive throughout the process - I felt bad, I had a new question for him every day, but he was so sweet. The move also finished about $400 cheaper than the quote. I've recommended these guys already to 2 friends and will continue to do so.
Description of Work: Metropolitan came and packed everything up (books, dishes etc) on Friday Dec. 18 and moved my household goods on Monday Dec. 21 and 22 from a 5 bedroom home in Leesburg, VA to a 4 bedroom home in Silver Spring, MD.... and did it flawlessly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Rachel D.
12/2009
3.0
moving companies
 + -1 more
Based on the reviews I read on Angie's List, I decided to give Metropolitan a call. They came to our condo and were very efficient in estimating what time and materials would be needed. A written quote was left behind, and our contact, Edward Zazlav, asked us to contact him on his cell if anything changed. We selected Metropolitan and sent in our deposit. Our move originally required a two day storage, but settlement dates changed and a same-day move out and in wound up being possible. Eddie was very accommodating, and friendly during all our calls, and returned my messages promptly during the planning phase. We confirmed on Friday that our move would take place on Saturday, 19 December. That Saturday, the largest snowfall in several years hit the Washington area. The owner of the company called to say that the weather was too dangerous for the move to take place, which we completely understood. I spoke with Eddie some time later and confirmed that our move would take place on Tuesday, 22 Dec. Monday, I called Eddie to get an estimated time of arrival, and didn't hear back. I called Eddie again on Tuesday, our scheduled move date, at 7 AM, leaving another voice mail that went un-returned. At 9:10 Tuesday morning, I called the owner of the company to see when the truck would arrive, and was told that our move was not scheduled because they had not heard from us and assumed we hired another company. I stated that I had left more than one message for Eddie, and that we were most certainly expecting a moving truck and crew that day. The owner did say that it was a mix-up on their end, and that a crew would be to me within the hour. The owner also said that they had tried to reach me several times, and got a no longer in service recording, which seemed odd to me, since I was able to make and receive calls and text messages during the blizzard and in the days following. By 10:10 no truck had arrived. I called the main office and was told that they were getting a crew together and that we'd have movers at the condo in another 45 minutes. At this point, I was not certain that they would in fact send anyone and asked my husband to call to confirm the crew's arrival time once more. He was told that the crew had just left and would be to us in 45 minutes, which this time was true. Once the crew arrived, the load in and load out was handled in an efficient, careful and quick manner. The entire move took less than four hours from start to finish. The crew was very careful with our things and placed everything where we asked for it to go, including the basement area. The final total was less than the quote, because there was no storage, and I was happy with the price. Although my move took place during extraordinary circumstances, I feel that they could have done a better job keeping us informed on the status of our move.
Description of Work: Moved furniture and boxes from one bedroom condo to single-family home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$650
Response from Metropolitan Moving & Storage
Unfortunately there was a lapse of communication between this customer and our staff. After the move was canceled that Saturday we tried calling the only number provided to us for 3 days to reschedule only to find it was out of service each time. Since the move was never rescheduled and we could not reach her, we assumed she had moved with another company. When she called on that Tues asking where our men were we explained that we did not have her on the schedule, but we would be able to get a crew out to her as soon as possible. Amazingly we had a truck and crew to her in under 2 hours that completed her move timely, carefully, and under her estimate.
Nathaniel T.
11/2009
5.0
moving companies
 + -1 more
My items were packed in a storage facility (a 10 x 20 room and 10 x 5 room). Metropolitan arrived on time (early in fact) and got right to work. Before I knew it, the truck was packed. Shortly thereafter the truck arrived to my newly purchased home and they unloaded very quickly. They asked where I wanted every single box. They cleaned up after they left too. I expected it to be a long day but this crew worked fast and worked well. I was very happy.
Description of Work: Local move for items in storage to newly purchased home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$865
Minnie G.
11/2009
5.0
moving companies
 + -1 more
Great! Did it less time that they quoted me. The guys worked hard and did not complain at all (my pet peeve). They were considerate and thorough, always asking questions. Very pleasant experience.
Description of Work: Moved all of our belongings from a townhome into a single family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Kyle P.
11/2009
5.0
moving companies
 + -1 more
I contacted Robert by phone and he came out the next day to give a quote. I was unavailable so Robert talked to my wife and by the end, she was sold (so of course, so was I). Our settlement on our new home was delayed, so we had to change the move date a couple of times. Robert was very accomodating, probably at least in part because we were moving from Monday to Tuesday to Wednesday, rather than trying to reschedule a weekend move. We've never paid for movers (even when we moved 1500 miles), so I was hesitant, but after this experience, I probably won't break my back and try to do it myself again. The 3-man crew arrived early and worked steadily and carefully. They wrapped up all furniture to keep from damaging/dirtying. They carefully noted where they took my items from and then discussed the placement of all furniture and boxes before they began unloading in the new house. They did a walk-through at the new house before unloading to avoid surprises (we have some narrow doorways, so they planned alternate routes in advance rather than trying to force it and risk damaging walls/furniture). The job took about 2 hours longer than expected in estimate, mostly because I wasn't 100% packed when they arrived. They brought boxes and packed up misc junk that was laying around as they loaded everything else. They charged me about $50 for supplies. The extra 2 hours were at the quoted rate ($109/hour for three guys and the van). On top of the $1,050 total bill, I tipped each mover $40 for a job very well done. I understand they do long distance moves as well, and based on this experience, recommend them for everything.
Description of Work: Moved my 3 person family from a 3 bed / 2.5 bath townhome in Gaithersburg to a 4 bed / 2 bath single family home in Damascus. Disassembled beds and crib, and reassembled in new home. Light packing of remaining stuff that hadn't been packed upon their arrival.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Kristen M.
10/2009
5.0
moving companies
 + -1 more
Metropolitan was professional from start to finish. Robert was great- responsive, helpful and he gave me an excellent estimate. Carlos and his team arrived on time, loaded the truck professionally and in good time, and arrived in Asbury Park to complete the job perfectly. I had estimates both lower and higher but I am VERY pleased that I went with Metropolitan. They deliver professional quality service at an excellent price. I would use them again in a heartbeat.
Description of Work: moved from large studio in DC to one-bedroom in Asbury Park, NJ
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Andrew J.
09/2009
5.0
moving companies
 + -1 more
Metropolitan Movers are some of the most professional movers we had a chance to work with, about 5 in the last 7 years. We live in a 1920s era building in NW with extremely small and tight stairs and a rickety elevator. They measured the doorways and the torque around a small staircase to make sure that they knew what they would have to take apart and what they could keep intact to move. None of the others had done that. Attention to little details like that made it so that they were able to execute the move smoothly and quickly on the move day and 20 percent under their cost estimate.
Description of Work: They moved a two bedroom apartment in a 1920s era building into a storage space. They provide storage in Maryland and Virginia.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,060
Brook H.
09/2009
5.0
moving companies
 + -1 more
They were great. Would definitely use them again.
Description of Work: The moved me from a 2 bedroom condo to a house 30 minutes away. The packed and move everything. They even moved a few items around for me that were already in the house. They also broke down the bed and set it back up in the new location. Eddie came out for an initial estimate and overestimated to err on the safe side. The date of the move, the guys actually showed up 30 minutes early. They were extremely pleasant and courteous. We had to make a stop on the way to a storage unit and they packed up those items as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$727
Bev W.
09/2009
5.0
moving companies, piano moving
 + 0 more
The move went flawlessly. The 3 workers were professional and very careful with everything from start to finish. They moved everything I asked them to. I couldn't have been more pleased with the move.
Description of Work: They moved me to Silver Spring from Gaithersburg-- roughly 2 rooms of furniture plus more boxes than I'd planned. They also moved my piano. Since I was leaving my diningroom set in the house, stored in a bedroom, they wrapped my corner china cabinet and loaded up the room with furniture and boxes. They also moved some furniture around in the destination house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Sara F.
08/2009
5.0
moving companies
 + -1 more
They were professional and punctional and finished the job ahead of time and below the estimated cost given due to the fact that we packed most of everything. However, we were impressed that they did exactly what they said they would and honored their moving contract with us. The only problem was that they scratched the walls when delievering some of the items to our new home. But in fairness, this was due to the difficulty in manuevering some of the furniture through the rooms.
Description of Work: The movers came right on time to pack and pick up almost all of our our previously boxed belongings and packed our table and chairs, desk, bed, and couch. They did an excellent job of moving our heavy items, tv, treadmill, and bed, without scratching the apartment walls of the place we were vacating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Tamara H.
08/2009
5.0
moving companies
 + -1 more
Eddie came out to give us an estimate 3 business days after we called. He was quick, professional & thorough in explaining the materials and number of movers he thought we would need. He also gave us a very nice discount for being Angie's members, and provided us free wardrobe boxes. It was the best bid we received, so we went with them. Morning of the move, a crew of three men showed up right on time, and got started right away. They were very efficient, carrying multiple boxes in one trip, rarely stopped for breaks, and were patient with us as we continued to pack some remaining items while they moved us. They were also good about leaving our roommates' stuff behind while putting only our stuff on the truck. They were equally efficient unloading, even though our new place has lots of steep stairs and it was a hot day. Only one of the crew spoke English, but all three were efficient, professional and cheerful and we got along well with gestures as needed.
Description of Work: Metropolitan moved us from a 3-bedroom group house in College Park to a 3-story townhouse in the District.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Jennifer M.
07/2009
5.0
moving companies
 + -1 more
Fantastic! They were prompt, early even, very professional, very quick, and very careful. They really paid quite a bit of attention to detail and instructions. For $1400 they did an absolutely great job, we would absolutely hire them again.
Description of Work: Metropolitan moving moved us from a 2100 sft three story townhouse into a two story SFH. They wrapped all furniture with padding, all loose items with parts in plastic wrap and anything that could potentially open up was wrapped in plastic wrap as well. They worked 8 hours moving and disassembling and reassembling all furniture that needed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Allison F.
06/2009
5.0
moving companies
 + -1 more
Metropolitan Movers (MM) sent Eddie to do an estimate. He was pleasant, thorough and willing to answer lots of questions. After looking at several other companies online and through Angie's List, we decided MM was a great bargain with great reviews. We asked for a pick-up day on a Sunday and a NYC delivery day of Monday. They were agreeable but it turned out a Sunday pick-up wouldn't work schedule-wise for them. We agreed on a Saturday pick-up with an extra storage/overnight fee but this was not exorbitant. The Saturday pick-up worked even better for us with scheduling. Eddie was available via cell for many phone calls. On Saturday, 3 gentlemen showed up and started to efficiently load our belongings into the truck. We had packed everything ourselves but they wrapped the furniture very well. We also did an additional stop in the District that was efficient and not expensive. On Monday, we had 2 guys unloading (only one of whom was one of the original 3). In our agreement, I had been under the impression that we had contracted for 3 movers. They were very quick and pleasant to work with. Our belongings arrived intact and in very good condition. When I noted a discrepancy on the bill, I was immediately put in touch with the owner who very quickly recalculated and lowered the price without issue.
Description of Work: We decided to pack up our own belongings to spare the expense. Metropolitan Moving wrapped our furniture though. We did a Saturday loading in Arlington with a second stop in DC. The following Monday, we had everything unloaded in NYC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Roger W.
06/2009
4.0
moving companies
 + -1 more
Everything went smoothly. The cost was within the estimate they gave me.
Description of Work: They moved me from Bethesda to Rockville.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$750
Jennifer D.
02/2009
5.0
moving companies
 + -1 more
After carefully seaching Angie's List for a moving company, I selected Metropolitan Moving and Storage, whose referrals and professional employees made a positive impression upon me. The gentleman who booked the move for me over the phone came to my condo and gave me an estimate that turned out to be very close to the amount I paid. Though the truck arrived about 45 minutes late because they needed to fuel up, all three movers couldn't have been more pleasant and professional. Overall, I feel I got a good deal for the services Metropolitan Moving and Storage provided.
Description of Work: Three experienced movers wrapped and packed my furniture and other household belongings with care, transporting some of it to my new home and the rest to a storage facility, both an hour away from starting point. I have an antique glass cabinet that I initially considered having crated, but was told over the phone that I could save money by having the cabinet thoroughly wrapped, and that the company had a great deal of experience doing this. I reluctantly agreed to this, and they did not disappoint. Also, they used boxes I had, which saved money as well. They were very careful when loading and unloading all my furniture- no bumping or banging things around, and they did a very good job utilizing the storage space I had rented.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
MEGHAN C.
01/2009
5.0
moving companies
 + -1 more
This was the smoothest moving experience I've ever had (it was my 4th move in 4 years). Metropolitan called when they were on the way, they showed up 10 minutes early. Ricardo and Julio were very polite and respectful of my things. They moved extremely quickly, were careful, shrink wrapped many things, asked me where all the boxes and furniture should go, offered to set things up and best of all were correct in terms of their estimate of time and money. I've had a few bad moving experiences in the past (once the movers just plain never showed up), but I couldn't be more pleased with this experience. I would recommend Metropolitan without hesitation and would definitely use them again.
Description of Work: Metropolitan moved me. I had packed up everything. They broke down appropriate furniture and put it back together on the other side. They shrink wrapped the furniture. They unloaded on the other end and asked me where things should go. They unwrapped everything and asked me if I need any help placing furniture anywhere.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lynee M.
10/2008
5.0
moving companies
 + -1 more
They were good. The price was a little high but it was well worth it for their honesty and integrity. They were very responsive and arrived early and the workers worked very hard. They were on task and did a great job. I would recommend them.
Description of Work: They moved my belongings to a storage unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daphne T.
09/2008
5.0
moving companies
 + -1 more
They did a great job. They were easy to work with. They didn't scratch the walls or make any marks. They wrapped all of our things to make sure nothing was damaged. I would highly recommend them.
Description of Work: They moved all of our things from one house to another.
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Service Categories
Moving Companies,
Storage,
Artwork/Murals,
Piano Movers,
Antiques,
Bicycles
FAQ
Metropolitan Moving & Storage is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Metropolitan Moving & Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Metropolitan Moving & Storage does not offer warranties.
Metropolitan Moving & Storage offers the following services: Residential & commercial local & long distance moving & relocation. Packing & unpacking. Crating. Short & long term storage. Piano moving.