About us
Metropolitan Moving is owned by two native Washingtonians. Our experienced staff takes pride in handling every move with the highest level of care and service. We assign a moving consultant for each customer who will provide a written estimate, discuss and clarify the details of the estimate, address any questions you may have regarding the move, and provide support throughout the process. Additional phone - (703) 837-0091. Additional email - [email protected]. Additional contact name - Justin McCarty (General Manager).
Business highlights
Eco Friendly
Emergency services offered
22 years of experience
Services we offer
Residential & commercial local & long distance moving & relocation. Packing & unpacking. Crating. Short & long term storage. Piano moving.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
8%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 22
Assorted photos uploaded by Metropolitan Moving & Storage
Reviews
4.9512 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 2% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 301-325 of 512 reviews
Chris H.
Dec 2016
Moving, Storage
They were very professional, fast, and responsive. We would absolutely use them again.
Response from Metropolitan Moving & Storage
"I am thrilled that both moves went so smoothly. Your business meant a lot to us. Thank you! Warm regards, Justin McCarty General Manager"
Natalie V.
Dec 2016
Moving
If was great. They were prompt (maybe even early) they worked quickly and took care with my items. They finished under the estimated time frame.
Response from Metropolitan Moving & Storage
"I really appreciate your review and of course, your business. We wish you the best of luck in your new home. Best regards, Justin McCarty GM"
Marc W.
Dec 2016
Moving
Originally was prepared for a larger move, but used my deposit for a smaller one. Well done
Response from Metropolitan Moving & Storage
"Big or small, we were happy to have handled your move. Thank you so much for your business and the nice review. Justin McCarty General Manager"
Lloret M.
Dec 2016
Moving
It is the second time that I have hired Metropolitan Moving and from the people in customer service to the actual moving people - all went very well.
Response from Metropolitan Moving & Storage
"Always happy to help you. Thanks so much for the repeat business. Justin McCarty GM"
Eric B.
Dec 2016
Moving
It was high quality and professional. They're a little expensive but you probably pay for what you get. The workers were very friendly and very fast. They were careful with everything they moved and got it done faster than I thought they would.
Yaa A.
Oct 2016
Moving
I had an excellent experience with Metropolitan Moving and Storage, and I plan to use the company again. I contacted Metropolitan Moving because I was looking for a company that offered short term storage facilities in addition to moving services. In the end, I did not need the onsite storage, but I decided to hire Metropolitan, after interviewing 3 other companies, because of the unparalleled customer service I experienced at every stage of the move. From the initial onsite estimate, to move planning, to the crew that handled the move, every person that I encountered was professional, patient, responsive and responsible. During the onsite estimate, Eddie walked me through Metropolitan’s pricing strategy, recommended a 4-person crew for the house and explained that his estimate likely would be higher than the actual move cost. I had a number of follow up questions after comparing estimates and was helped by the marketing director and other employees, who went out of their way to answer my questions and make sure that I felt comfortable with the process. On the day of the move, Leo and the crew were amazing. The arrived on time and surveyed the house. My scheduled furniture pickup from a charity had fallen through the day before, and Leo helped me identify which items in my donation pile would be accepted by Goodwill or Salvation Army. He also advised me to get a larger storage unit and kept the process moving efficiently - even after I added an unscheduled stop to the move. Each member of the crew was professional and polite. They helped me save money by bringing over used boxes for last-minute packing, and Leo advised me to return a TV box that I had purchased, noting that it was too large and likely would not protect the screen. The move came in almost $200 under the estimate, and I couldn’t be more pleased. Metropolitan took great care of my family, and I give them my highest recommendation.
Response from Metropolitan Moving & Storage
"Wow! What a great review. Thank you so much for taking the time. I am so pleased that you were happy with our service, and will make sure your feedback makes it's way around our staff. We appreciate your business tremendously and will be ready to help when you need us again. Justin McCarty General Manager"
Paula R.
Sep 2016
Moving
It was great moving out but moving in though was a little more hairy. The boxes were delivered to the wrong room, the table legs were attached to the wrong table , I had to hire some guy to come and move things around because they were too heavy, so that part of it was not very good.
Response from Metropolitan Moving & Storage
"Thank you for your business and your feedback. I am terribly sorry that we came up short with your move. If you let us know about the issues right after the delivery, I would have happily sent a team out to properly arrange the boxes and re-assemble the table legs. I feel badly that we left you with extra work to do. I'm glad at least we came in well under-budget for you, and hope you'll consider us for your next move as we will work diligently to address our shortcomings. Best regards, Justin McCarty General Manager"
Robert F.
Aug 2016
Moving
Extremely well. The movers arrived on time. They worked extremely hard and loaded their truck up quickly and efficiently. There was no damage to anything they moved, nor was there any damage to the homes that they relocated to and from. The were friendly and accommodating, placing everything where we requested. The entire job was completed by early afternoon the same day. A very positive experience and I highly recommend them to others.
Response from Metropolitan Moving & Storage
"We are very pleased to have another satisfied customer. Thank you for your business and the thoughtful review. Justin McCarty General Manager"
Marion S.
Aug 2016
Moving, Storage + 1 more
They did a great job. The movers were professional, efficient and fast. All items were wrapped in padded paper and plastic. Items were returned from storage in good shape. This is a great company and I would definitely use them again.
Response from Metropolitan Moving & Storage
"I really appreciate you taking the time to write such a nice review. We were happy to safely store your valuables and I'm glad both moves went smoothly. Justin McCarty GM"
David S.
Aug 2016
Moving, Professional Moving Service Piano
The services were excellent. These are the best movers we have ever worked with - the estimates were done clearly and quickly. We had to change the move in date and they were very flexible. The movers were courteous, friendly and kind. They were extremely efficient. We wish they had done all of our moves! They were also quite cost effective with the final total actually coming in under their estimate. Overall, a really positive experience across the board.
Response from Metropolitan Moving & Storage
"Thank you so much for the kind review. I am thrilled you are pleased with our work. I look forward to sharing this with all the staff involved with your move. Justin McCarty GM"
Elliott R.
Jul 2016
Moving
EXCELLENT in all phases. From initial estimate of move and costs, most realistic estimate of what had to be done, what type of trucks and crews were necessary and what was expected. Both crews, two moves, were professional, helpful and made great recommendations. Both crews were very efficient and worked very hard to meet our needs and schedules
Response from Metropolitan Moving & Storage
"Your A review means a lot to us. Thank you so much for your business. Justin McCarty GM"
Claire D.
May 2016
Moving
Exceptional service. The movers were on time, polite, efficient and worked carefully but quickly. This is our second time (in a 14 month period) using this company and both moves have been seamless. I have 3 kids under 3 and a husband who works long hours and Metropolitan Moving took the stress and worry out of the experience and all at an affordable price. I have nothing but positive things to say about my move. I have recommended this company to family and friends and will continue to do so.
Response from Metropolitan Moving & Storage
"I can't thank you enough for the repeat business and the referrals. I hope you and your family are doing well in Annapolis. Justin McCarty GM"
Beverly M.
Apr 2016
Moving
.
Daniel F.
Apr 2016
Moving
Movers were polite and very helpful and treated my furniture with respect and took great care.
Response from Metropolitan Moving & Storage
"Thank you so much for your REPEAT business. Your trust and loyalty mean a great deal. Best regards, Justin McCarty GM"
Marisa Z.
Apr 2016
Moving
From start to finish Metropolitan Moving & Storage was very professional during our hectic move. I liked how they came out right away to give us a quote and when we weren't sure of our move date and they worked with us on coordinating their team in order to make sure we were covered. I would definitely recommend them to friends and family and would certainly use them again. Thanks for the great job!
Response from Metropolitan Moving & Storage
"Thank you so much for the glowing review. It was a pleasure working with you. Best regards, Justin McCarty General Manager"
Theresa H.
Mar 2016
Moving, Storage
From start to finish, this was the best move we ever had. Eddie came out and gave us a reasonable estimate. Each time I had a question, I called and got friendly, professional service. They dropped off boxes, tape, wrapping paper at my request, at no additional charge. On moving day, Stanley and his crew (Michael, Pedro, Christian and one other guy) showed up on time, and got immediately to work, packing pictures, lamps and other loose items. We had already packed everything else. We had a large house and the crew of five finished in about six hours. The same crew arrived at our North Carolina house the next morning - early! It took Stanley and his crew about five hours to unload, put together beds and dressers with mirrors. At every point, they were friendly, professional, and diligent. And best of all, as we unpacked we discovered that not one single thing was broken or damaged in any way! We highly recommend Metropolitan Moving and Storage for any east coast move, whether local or long-distance! The final price came in at about $300 over the original estimate, because of extra packing time for some large items we couldn't handle ourselves. All in all, a stellar experience at a reasonable price!
Response from Metropolitan Moving & Storage
"Thank you so much for your business and for taking the time to write such a nice review. I hope all is well down in North Carolina. Best regards, Justin McCarty General Manager"
John W.
Mar 2016
Moving
unknown
Response from Metropolitan Moving & Storage
"We are very pleased to have earned a perfect score with you. Thank you so much for your business. Best regards, Justin McCarty GM"
Cathy B.
Feb 2016
Moving
Metropolitan staff were very proficient and courteous during both of my moves. Larry came out to my home and took an inventory of my items to give me an estimate (which he provided the same day via email). The movers provided during both of my moves worked efficiently and took the time to wrap my belongings that I was placing in storage until the move to my new place. They arrived ahead of time for both moves which was awesome. The movers were polite, courteous, and punctual. Moving is stressful enough, but it's so much better when you have a moving company that puts the customer first and takes care of your needs.
Response from Metropolitan Moving & Storage
"Thank you so much for the great review. We were happy to have safely stored your belongings and thrilled that both moves went smoothly. Justin McCarty General Manager"
Michael S.
Jan 2016
Moving
unknown
Response from Metropolitan Moving & Storage
"Thank you so much for your business and your mostly positive feedback. I am sorry about your box spring and glad you brought it to our attention as we are always working to refine our service. Justin McCarty General Manager"
Barbara S.
Jan 2016
Moving, Professional Moving Service Piano
The three men arrived early and worked quickly, carefully wrapping anything fragile, such as several pieces of glass furniture, and moving difficult items including a particularly heavy couch from the basement and a piano. We also had many boxes. These men were extremely friendly, careful and efficient. The house to which the items were moved had a steep outdoor staircase but they were able to move everything that needed to go on the second floor, including the piano and fragile furniture, without any problems. Even though it was New Years Eve, they turned around and drove to our daughter's house in Maryland to deliver the piano and bed that had been in the Pennsylvania house. We were truly amazed at how well the move went!!!!
Response from Metropolitan Moving & Storage
"Thank you so much for taking the time to review us. We wish you the best."
Matthew S.
Jan 2016
Moving
Metropolitan Moving was fantastic. Their estimator came out a few weeks early, surveyed all of our belongings and furniture before we began packing. He gave us a quote of $1700-2000 for four men and two 26' moving trucks. When we began packing, I called over and they dropped off forty variously sized boxes and tape that were included in the cost. We packed up everything ourselves except for both flat screen televisions, which they did a great job of wrapping and securing when the time came. On the day of the move they arrived right on time, laid out walk mats on the floors and carpet, and got to work. Their guys hustled and made light work of what I thought was a mountain of boxes and furniture. At the new house they brought things in and we just told them which room and everything went very smooth. They set up both beds in the frames, unwrapped and set both televisions on their stands. Every piece of furniture was shrink wrapped before moving and unwrapped once it was in its final place. They were very careful with the walls, doors, and railings. Not a single thing was broken, not a single wall was scratched. Best of all they came in under budget. Quoted as $1700-2000, actual total was $1329. My wife and I hope that our first new house is our forever home, but if it's not I'll call these guys back to do the job.
Response from Metropolitan Moving & Storage
"Thanks for the fantastic review, [Member Name Removed]. We wish you the best of luck in your new home."
Meghan A.
Jan 2016
Moving
unknown
Response from Metropolitan Moving & Storage
"I'm sorry you weren't completely satisfied with our service. We certainly never want our clients to feel rushed. I know we started this within-building job in the afternoon, and our crew may have been worried about an elevator cut-off time. Either way, our office staff is available 6 days a week to address any concerns and relay feedback or information to our crews. I feel badly knowing that we added stress to an already stressful situation and would have loved the opportunity to right the ship that day. I am glad that ultimately there wasn't any damage. Thank you for your business. Justin McCarty General Manager"
Phyllis A.
Dec 2015
Moving
unknown
Response from Metropolitan Moving & Storage
"We greatly appreciate your repeat business. Thank you for the great review. Justin McCarty General Manager"
Mary S.
Nov 2015
Moving
.
Response from Metropolitan Moving & Storage
"Thank you so much for the A grade. Our reputation on Angie's List is paramount to us, so you taking the time means a lot. Justin McCarty General Manager"
Nicole M.
Nov 2015
Moving
unknown
Response from Metropolitan Moving & Storage
"Thank you so much for taking the time to review! Best of luck in the new home. Justin McCarty General Manager"
Licensing
Bonded
Insured
Licensed*
Trade License Number
US DOT 1326082
Trade License Locale
Federal
Trade License Authority
US Department of Transportation
Trade License Expiration
09/18/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Metropolitan Moving & Storage is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Metropolitan Moving & Storage accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Metropolitan Moving & Storage offers free project estimates.
Yes, Metropolitan Moving & Storage offers eco-friendly accreditations.
Yes, Metropolitan Moving & Storage offers a 8% senior discount.
Yes, Metropolitan Moving & Storage offers emergency services.
No, Metropolitan Moving & Storage does not offer warranties.
Metropolitan Moving & Storage offers the following services: Residential & commercial local & long distance moving & relocation. Packing & unpacking. Crating. Short & long term storage. Piano moving.