Metropolitan Moving & Storage

Moving Companies, Storage, Artwork/Murals,

About us

Metropolitan Moving is owned by two native Washingtonians. Our experienced staff takes pride in handling every move with the highest level of care and service. We assign a moving consultant for each customer who will provide a written estimate, discuss and clarify the details of the estimate, address any questions you may have regarding the move, and provide support throughout the process. Additional phone - (703) 837-0091. Additional email - jmccarty@dcmetropolitanmoving.com. Additional contact name - Justin McCarty (General Manager).

Business highlights

22 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial local & long distance moving & relocation. Packing & unpacking. Crating. Short & long term storage. Piano moving.

Amenities

Free Estimates
Yes
Senior Discount

8%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 251-275 of 516 reviews

Kelly V.
08/2017
5.0
moving companies
  + -1 more
Best move I have ever had (which is saying alot as an army brat!) No issues or surprises whatsoever which is really unheard of in a move!!
Description of Work: We moved from the DC area to Richmond, VA. They packed us all up efficiently in a single day and delivered everything the next day. The crew was outstanding and the estimator was right on target with his estimate and materials needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
Thank you so much for the great review. You were a pleasure to work with, and Metropolitan wishes you the best of luck in your new hometown! Warm regards, Justin McCarty GM

Sandra C.
07/2017
5.0
moving companies
  + -1 more
Metropolitan did an excellent job! They arrived promptly as scheduled and quickly and efficiently packed up our house and moved our belongings to our new condo, as well as to a storage unit. The condo is on the third floor with no elevator, but the Metropolitan crew carried everything up with ease. Highly recommend them!
Description of Work: We recently downsized from a 5 bedroom house to a small third floor walkup condo. We also needed to have some furniture placed into storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Metropolitan Moving & Storage
It means a lot that you took the time to write a great review for us, and Metropolitan really appreciates your business. Best of luck in your new home. Warm regards, Justin McCarty GM

Jacqueline C.
07/2017
5.0
moving companies
  + -1 more
The movers arrived early, which was unexpected but encouraging. They were very professional, helpful, patient, and did not waste time getting the job done.
Description of Work: The company moved my furniture and other belongings to a new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
Thank you so much for the awesome review! We love to hear that our customers are well taken care of and had an amazing experience with our company. Please let us know if there is anything we can do for you in the future! Thank you for your business and good luck in your new home! :) -Marisa N.

George G.
07/2017
5.0
moving companies
  + -1 more
Great! From the initial estimate to unloading at our new place, everything went very smoothly. Everyone we dealt with was knowledgeable, professional, honest and very helpful, providing expert guidance at each step of the process. They responded quickly to our questions, delivered packing supplies to our house in advance of the move, arrived on time on the day of the move with the right equipment and crew (5 movers, 2 trucks--we had belongings going to 2 different destinations), and completed our move in under 8 hours. Everything arrived safe and sound and our furniture was set up and arranged exactly as we requested. The next morning, a 2-man crew called us and arranged to come by that day to repair some minor damage to a curtain rod that happened during the move in process. After making the fix, they asked if we were satisfied with the placement of our furniture and very happily rearranged several heavy pieces that we asked them to move to create more space in our living room. The estimate they gave us for the job was neither the highest nor the lowest, but it was very competitive. There were no hidden charges and, as the estimator predicted, they finished the job well under the "not to exceed" time limit which lowered the overall cost. We did hire 2 of their movers to help us pack up our kitchen and a number of paintings and other fragile items the day before the move. It was well worth the cost. They were excellent and fast. What they did in 3 hours most likely would have taken us 2 days to do and saved us a lot of stress. We would definitely recommend Metropolitan Movers and would use them again ourselves without reservation. They really know what they are doing.
Description of Work: We were moving locally from Chevy Chase, MD, to Falls Church, VA, downsizing from a 5 bedroom home to a 2 bedroom condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,150

Response from Metropolitan Moving & Storage
Wow, what a great review! You were a pleasure to work with, and I'm thrilled we exceeded your expectations at every stage. When our clients choose to utilize our packing service, it always makes the move go more smoothly. I hope you are having a great Summer. Best, Justin McCarty GM

Stephany K.
07/2017
5.0
moving companies
  + -1 more
They were friendly, yet professional and knew what they were doing. I chose this company because it was price competitive and only books one job per day for the employed movers so that they are not rushed (but they were super fast and efficient). I would recommend them for all moving needs.
Description of Work: Moving from condo to a house locally

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Metropolitan Moving & Storage
Thanks so much for taking the time to post your review about the experience with my company and I'm so glad you were able to use our services and get a great move. As you mentioned in your review we never overbook our schedule in order to ensure that no job is in jeopardy of not being able to occur. So we do our best to make sure each crew is only doing one job per day which is the best way to avoid a customer being missed which unfortunately happens very frequently in our industry. In our 15 year history we have yet to have an issue with overbooking our schedule and we don't plan on that occurring anytime soon. We are performing about 15-20 moves per day but each crew is typically slotted for one job only. I hope you have a great start in your new residence and thanks again for your business. Best Regards, Jon Neal President- Metropolitan Moving & Storage, LLC

Leila H.
06/2017
5.0
moving companies
  + -1 more
I cannot say enough about this company! Excellent service and professionalism at every step of the way. I will definitely be calling Metropolitan for my next move.
Description of Work: We moved from Silver Spring to Brookeville MD about 2 months ago. I was referred to Metropolitan as a great resource for reliable moving services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Metropolitan Moving & Storage
Thank you so much for your business and the kind words. We wish you the best of luck in your new home! Warm regards, Justin McCarty General Manager

Alicia G.
06/2017
5.0
moving companies
  + -1 more
The move was great! We had no issues and the staff was beyond friendly and professional. I would absolutely recommend them.
Description of Work: We moved from one single family house to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
I love seeing a straight A review! Thank you so much for your business and taking the time to review us on Angie's List. Best, Justin McCarty GM

Michele V.
06/2017
5.0
moving companies
  + -1 more
Movers were efficient. They took great care of my belongings. Communication was great. The only complaint I had was at the end of my move they charged me $500 more than original estimate.
Description of Work: Move out, store overnight, move in. I did most of my own packing aside from larger items.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Metropolitan Moving & Storage
Thank you for the A review. I'm glad you were pleased with our service. I saw that we did come in $362 over your quoted price, but the scope of your move changed after the estimate: You called and requested overnight storage, and spreading the move over two days required additional travel as we then had to [Member Information Removed] to Annapolis and back each day. I hope my explanation clarifies the charges and want to make sure you consider it money-well-spent. Thanks so much for your business. Warm regards, Justin McCarty GM

Dinusha W.
06/2017
5.0
moving companies
  + -1 more
The two gentlemen that came from the company was amazing. Professional and ridiculously awesome. Got all the work done in the time estimates. One of their names is Danny. I highly recommend this company.
Description of Work: Moved from D.C. to MD

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Response from Metropolitan Moving & Storage
Thank you so much for taking the time to review your experience. I will share this with Daniel and his team! Warm regards, Justin McCarty GM

Paulette S.
05/2017
5.0
moving companies
  + -1 more
Metropolitan Moving was a dream to work with. The contact people at this local DC company were on the ball and coordinated very well. The two drivers/movers drove from DC to Madison and then back, needing overnight stays for safety rules. They were experts in wrapping and delivered everything on time, and in good shape. They even carefully handled an old Grandfather clock move. Especially when you need a direct move, Metropolitan fits the bill. I recommend this company highly.
Description of Work: I was moving more than 50 boxes and furniture from Madison, WI to the Washington, DC area. I needed a direct truck that would arrive on a set day and time, and deliver on a set day and time -- so I could drive my car and cat and meet them at an apartment building. (I had sold my house, and also needed to be "out" on a certain date.) I investigated a number of moving companies, and most just loaded several customers' household items on a huge truck -- but then direct moves had a big additional cost. Therefore, Metropolitan Moving had the best price for a direct move. They also had set drivers both ways.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Response from Metropolitan Moving & Storage
Thank you for the glowing review. I am glad that all went smoothly and that you benefitted from our door-to-door direct long-distance service. I hope all is well in [Member Information Removed]! Warm regards, Justin McCarty General Manager

E W.
05/2017
5.0
moving companies
  + -1 more
I'm a pretty particular person and the move required a high level of finesse and thoughtfulness. Our moving team was amazing. From the team leader through to all of the workers, everything went beautifully. In addition to all of the complexities, we needed to make the move in two parts. It all proceeded according to plan. The second team had a different supervisor which concerned me. How could they both be excellent? Well, they were. I wish they had a New England division. The materials being moved were not traditional household items. The packers did not seem phased by any of the issues. The only thing that was a problem for us was the space required at the receiving end. We needed to go into a storage facility and had to scramble for additional space. Part of this was due to needing to have space to maneuver in the units. My word of caution for this situation is to secure more space than you think you need.
Description of Work: We had a very difficult move to another state. The situation was fraught with potential problems as we were moving art and antiques requiring weight considerations and general fragility issues. The whole move required a high level of sensitivity and accommodation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
I am thrilled we impressed you with our service. At Metropolitan, we embrace challenges and love nothing more than exceeding expectations. Thanks so much for your business. Warm regards, Justin McCarty GM

Jill S.
05/2017
5.0
moving companies
  + -1 more
The people from Metropolitan Moving & Storage were awesome from my initial phone call inquiring about what was involved in a move to a different state to the day of the move. The quote was quickly delivered, follow up questions and concerns were answered immediately, the movers arrived at the time they promised, the actual move was trouble-free. The three gentlemen who arrived to pack up my home in Pennsylvania worked tirelessly and efficiently to load up the truck, and they were equally efficient unpacking at my new home in Maryland. The movers were respectful of my belongings and of my time. Noting was broken or missing. I would highly recommend them for your move. They were AWESOME!!!!
Description of Work: I used Metropolitan Moving & Storage for my move from Pennsylvania to Maryland.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
Thanks so much for the great review, and welcome to Maryland! Warm regards, Justin McCarty General Manager

Chaz F.
04/2017
5.0
moving companies
  + -1 more
It went smooth and faster than I thought the guys moving we're professionals. They did it really fast got everything situated in my house that I needed. Everything was wrapped and blanketed and loaded professionally in the truck and load unloaded professionally in my House
Description of Work: Had my household goods moved from Kent Island on the Eastern shore to Olney Maryland.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
Thank you so much for your business and complimentary review. I am glad everything went so smoothly. Best, Justin McCarty, General Manager

Julie J.
04/2017
5.0
moving companies
  + -1 more
Luis and the crew did a fabulous job of moving us from Northern Virginia to New Jersey in March. They were so pleasant and professional. They worked hard and efficiently. Everything was wrapped, moved and packed with the greatest care. We really enjoyed working with them and nothing was a problem for them. They even offered to unpack and assemble some items for us. Would definitely recommend them!
Description of Work: Residential move from Northern Virginia to New Jersey

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,600

Response from Metropolitan Moving & Storage
Many thanks for the glowing review. I look forward to sharing your feedback with Luis and his team. Warm regards, Justin McCarty GM

Scott P.
04/2017
4.0
moving companies
  + -1 more
Work was fast and professional but cost was a little above others and we were charged for an additional service we agreeded on not being charged for a the start. In the end we got half the price for additional item back.
Description of Work: Moved medium family home about 30 miles.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Metropolitan Moving & Storage
Thank you for your review. I appreciate that you recognized the quality of our work. To clarify to Angie's List: The additional item(s) in question were the local travel time and materials. There was a refusal to pay for these items after the move. They were both clearly spelled-out in the estimate, and there was no subsequent discussion about waiving these charges. I feel badly that there was a misunderstanding, but any of our other 250 Angie's List reviewers will tell you they paid for these items. Even with these fees at full price, we came in $400 under budget, but still offered to split the difference of the items in question. To the client: we appreciate your business and hope our gesture to refund over $300 made you feel more comfortable about the money you spent with us. Moving is a big cost, so it's important to us that you find value with choosing superior service. Metropolitan will continue to make every effort to be as transparent as possible about our services and pricing, Justin McCarty General Manager

Nikki B.
04/2017
5.0
moving companies
  + -1 more
The service they provided was awesome. Cassie was so easy to work with. She is kind and patient and had no problem answering questions from concerned parents 3000 miles away. I would highly recommend this company.
Description of Work: My husband and I are in a different city than our daughter, and we hired Metropolitan Moving and Storage to move her to a new apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Metropolitan Moving & Storage
Thanks so much! I'm glad your daughter's move went so smoothly this past Saturday. Warm regards, Justin McCarty GM

Paul C.
04/2017
5.0
moving companies
  + -1 more
The original estimate was on the high side of the moving companies who came out to give estimates. However, I felt that the estimator had the experience to know exactly what it would take to move our entire home. He estimated 5 guys and 10 hours for the move. In the end, it took Mario and his crew ~7 hours to complete the move. They were friendly and professional throughout the process. They had to take a couple pieces of furniture apart and reassemble them, which they did without complaint. No damage on any items or either of the homes. Overall, I was impressed with Metropolitan Moving & Storage and would recommend them to anyone looking to move from or within the DC area.
Description of Work: Metropolitan Moving & Storage moved our single family home from Silver Spring to Olney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
Thanks so much for your business and the great review. I can't wait to share this with Mario and his team. Best, Justin McCarty GM

Jeff M.
04/2017
5.0
moving companies
  + -1 more
We used them based on their A rating on Angies List and we were not disappointed. Their rates were good, both packing day and moving day went excellent. They showed up on time, polite, professional and took very good care of our household goods. Being former military, we have moved many many times and this was easily the best move we have encountered so far. I would highly recommend Metropolitan Moving and storage! Justin and his team took very good care of us.
Description of Work: Packing and moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Metropolitan Moving & Storage
Thank you so much for the great review. We are proud to serve those who have served, and I couldn't be happier that we made your most recent transition a smooth one. Warm regards, Justin McCarty General Manager

Alan B.
03/2017
5.0
moving companies
  + -1 more
Top notch performance from tour first enquiry to the final delivery. The estimator was punctual, and his estimate, while slightly higher than other bids, was well explained and accurate. The move days went well, with the crew taking great care, but still meeting their schedule. Great experience all around!
Description of Work: Move a three-bedroom household about 25 miles in the Washington DC area

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
I am thrilled that all went so well at every stage of your experience. Thank you! Best, Justin McCarty, GM

Sheila C W.
03/2017
5.0
moving companies
  + -1 more
Great! So effective got done sooner than quoted and cost several hundred less than initial quote
Description of Work: Pack kitchen, move all furniture and boxes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Metropolitan Moving & Storage
We're always happy to hear that we've saved our clients time and money. Thank you so much for the business and the review! Best, Justin McCarty GM

Regan B.
03/2017
5.0
moving companies, storage units
  + 0 more
They are communicative, punctual, and fair in pricing. The moving crew could not have been better.
Description of Work: As an interior designer, I use Metropolitan for most of my client moves and installation. I have also used them for my personal moves, from NYC to DC, and locally in DC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Metropolitan Moving & Storage
It's been our pleasure to be able to assist you with your business and personal moves. We value our relationship with you tremendously. Warm regards, Justin McCarty General Manager

Eric W.
03/2017
5.0
moving companies
  + -1 more
Metropolitan did an Awesome job! The movers were on time, professional, and not a single scratch on my new walls. It was a huge job and they got it done quickly. I would definitely hire them again!
Description of Work: House to house move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
Thank you so much for the great review and best of luck in your new home! Warm regards, Justin McCarty GM

Eleanor D.
02/2017
5.0
moving companies
  + -1 more
Movers were professional - on time and moved under the estimated time.
Description of Work: Moving household

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
Great review! Short and sweet. I thank you so much for your business. Warm regards, Justin McCarty GM

Frank C.
02/2017
5.0
moving companies
  + -1 more
Best movers ever - in every respect. We have moved several times in the past few years because of work, and Metropolitan was heads above anyone else - and we've used Graebel, A1/Fargo, etc.
Description of Work: A family move from DC to Charlottesville VA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
Thank you for taking the time to write such a nice review. I'm pleased to know that we stand up with some of the big boys of Interstate Moving. Best of luck in your new home! Warm regards, Justin McCarty General Manager

Helen A.
01/2017
5.0
moving companies
  + -1 more
They were punctual, professional and incredibly reliable. I would absolutely use them again and I can't recommend them highly enough. My family has used them for years and now I know why.
Description of Work: They moved, stored and shipped furniture for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metropolitan Moving & Storage
Thanks so much for taking the time to submit a great review, and of course - thank you for your business. It's been our pleasure working with your family over the years. Warm regards, Justin McCarty General Manager

Contact information

13230 Mid Atlantic Blvd., Laurel, MD 20708

http://www.dcmetropolitanmoving.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
US DOT 1326082
Trade License Locale
Federal
Trade License Authority
US Department of Transportation

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage,
Artwork/Murals,
Piano Movers,
Antiques,
Bicycles

FAQ

Metropolitan Moving & Storage is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Metropolitan Moving & Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metropolitan Moving & Storage offers free project estimates.
Yes, Metropolitan Moving & Storage offers eco-friendly accreditations.
Yes, Metropolitan Moving & Storage offers a 8% senior discount.
Yes, Metropolitan Moving & Storage offers emergency services.
No, Metropolitan Moving & Storage does not offer warranties.
Metropolitan Moving & Storage offers the following services: Residential & commercial local & long distance moving & relocation. Packing & unpacking. Crating. Short & long term storage. Piano moving.

Contact information

13230 Mid Atlantic Blvd., Laurel, MD 20708

http://www.dcmetropolitanmoving.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM