Metropolitan Moving is owned by two native Washingtonians. Our experienced staff takes pride in handling every move with the highest level of care and service. We assign a moving consultant for each customer who will provide a written estimate, discuss and clarify the details of the estimate, address any questions you may have regarding the move, and provide support throughout the process. Additional phone - (703) 837-0091. Additional email - jmccarty@dcmetropolitanmoving.com. Additional contact name - Justin McCarty (General Manager).
Business highlights
22 years of trusted experience
Emergency Services Offered
Eco Friendly
Services we offer
Residential & commercial local & long distance moving & relocation. Packing & unpacking. Crating. Short & long term storage. Piano moving.
Description of Work: Metropolitan was awesome. They were prompt, professional, and efficient. The cost came in below estimate for moving out, storage, and move-in. I appreciate the care they took with our furniture and our home. I would highly recommend Metropolitan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Metropolitan Moving & Storage
Thank you so much for taking the time to review! Best of luck in the new home. Justin McCarty General Manager
Catherine N.
10/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Metropolitan Moving & Storage did an excellent job moving about 10 pieces of furniture from Annapolis to Rockville, MD. This was not a big job, but they took as much care with my things as if they were moving a whole house of furniture. They gave me an estimate over the phone, but it actually cost less than the estimate. I called just a few weeks before I needed their services and they were able to accommodate me, offering several dates. All the employees were very nice, professional, and polite. I would recommend this company to anyone who needs furniture, including a piano (as in my case) moved.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tom N.
09/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Date of Service - March 6, 2015 Cost of Service - 0.00
Rating Category
Rating out of 5
Yes, I recommend this pro
Lori Angell C.
06/2015
4.0
moving companies
+ -1 more
unknown
Description of Work: Everything went great. When a few items, very few, arrived broken, it took a a little too long too arrive at a reasonable settlement. Otherwise, excellent service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Petra R.
06/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: splendidly - I was very pleased and it made my life much easier. They were wonderfully flexible and accomodating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Evelyn T.
04/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: This company was very efficient, neat, prompt and professional. The movers knew how to get things quickly. We moved and eight room house plus basement. They took good care of our possessions and were very pleasant and helpful. I highly recommend them and would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Michael F.
02/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Great guys. Made the move easy and were amazingly careful and patient. I would not hesitate to recommend them to anyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Aisha P.
10/2014
5.0
moving companies
+ -1 more
unknown
Description of Work: Move from DC to NY
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,200
Pam R.
10/2014
5.0
moving companies
+ -1 more
unknown
Description of Work: Metropolitan Movers facilitated a multi staged move for us. They were amazing and made each part come together perfectly. They were professional, helpful and seriously hard workers. We will use them for the next 2 phases of this move with no hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Metropolitan Moving & Storage
Thanks so much for taking the time to provide this great review. We look forward to working with you again! Justin McCarty General Manager
Sean W.
08/2014
5.0
moving companies
+ -1 more
unknown
Description of Work: They were fast and efficient and overall a fantastic company. Very convenient if you need something stored, as they do both the moving and the storage bit requiring very little coordination on your part. Climate controlled storage prices are very affordable. |The only (minor) issues: 1) when the movers arrived they didn't think they had enough people when they showed up and I had to wait a bit (recommend getting a cost assessment well in advance of the move to avoid this); and 2) Towards the end of the move the movers dropped something and damaged the tile floor and wall, but the manager contacted me immediately after I notified the company and offered to send someone in to repair the damage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,140
Bobbie W.
08/2014
5.0
moving companies
+ -1 more
Very smoothly.
Description of Work: Two guys came and moved beds, boxes, and some antique furniture to our row house. They were careful to wrap the old pieces and carry them up narrow stairs. They hustled which kept the costs down as they charge per hour. I was happy with them. It was easy to schedule the move over the phone, although I had more stuff than I thought so the guys had to call the shop and say it would take longer. The extra expense to add more hours was reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Metropolitan Moving & Storage
Thanks so much - I'm glad we were able to help!
Seymour G.
05/2014
5.0
moving companies
+ -1 more
unknown
Description of Work: They did a great job moving the contents of a one bedroom apartment to a relative's address in Philadelphia
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Nan M.
04/2014
5.0
moving companies
+ -1 more
it was too high for us
Description of Work: we got an estimate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$5,500
Response from Metropolitan Moving & Storage
unknown
Darla C.
12/2013
5.0
moving companies
+ -1 more
They were excellent.
Description of Work: They loaded a household in Potomac, MD to Pittsburg PA. an interstate move, the moving crew of only 4 men emptied the large home in 2.5 hours and moved the furniture in to the other home in 2 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Patricia S.
10/2012
5.0
moving companies
+ -1 more
unknown
Description of Work: A fabulous job. They were super careful, super courteous.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Metropolitan Moving & Storage
Thanks for the short and sweet review. We thank you so much for your business and wish you the best in your new home. Best regards, Justin McCarty, General Manager
John S.
05/2011
5.0
moving companies
+ -1 more
See above
Description of Work: We sold our house in Bethesda and were moving to a condo in DC. We got estimates from five moving companies (all from Angie's List) and selected Metropolitan. Eddie, the company estimator, had told us he would highball the estimate and that the final total would probably be lower. He was as good as his word. As recommended, we packed as much material as we could by ourselves using materials supplied by Metropolitan. On the day of the move the crew showed up right on time in the morning and went to work. They could not have been more professional--the obvious result of excellent training and considerable experience. They were very quick as well. The entire move was finished in a little over half a day from door to door. Not a single item was broken or injured in the move. And, as Eddie predicted, the entire job came in well under estimate--by $800.00. These people are real pros. They provide exactly the service they say they will, no fuss, no bother. We would use them again without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Metropolitan Moving & Storage
Thank you for the kind words. You were a pleasure to work with. Best of luck in your new condo. Best regards, Justin McCarty General Manager, Metropolitan Moving & Storage, LLC
Frank N.
05/2011
3.0
moving companies
+ -1 more
See above.
Description of Work: Let me start by saying ours was a big move - two households of stuff from Maryland to our new home in Ohio. We used them for interim storage of two "declutter" moves of stuff, to clear both houses out to put them on the market to sell. Then they later retrieved all that and came to both houses to remove the rest of our goods and furniture (no large appliances). They filled up a truck and a half. Everything up to delivery on the Ohio end appeared to us to be good - punctual, and competent in wrapping and stowing on their trucks. The delivery and unpack evolution left a lot to be desired however, primarily because the company did not permit the crew of 5 mover-guys to travel the day before and stay overnight (which we thought we were paying for in the price, mind you). Instead, they forced them to travel the entire distance and then immediately do the unpack in Ohio. They were tired, and not happy, and it sure as heck showed in the way they did their job. We thought we had everything pretty well marked and planned out (where to put stuff in certain rooms, the garage, etc), but that fell apart not even half way through as the guys just gave up trying to follow any markings or guidance from us. We ended up with a garage literally "cubed out" and no way to figure out if we'd received everything. About 2 months later after we dug out we discovered that they'd not delivered some shelving units we were counting on to hold a lot of the stuff we'd paid to have moved all the way to Ohio. We were so overwhelmed with the aftermath of the lousy experience that we didn't raise the issue with the company. To heck with them... we were too durned busy getting settled and we just didn't want to deal. Instead, we figured we'd input a good report on what they did (both to us and the poor b****** mover guys, who we had to sympathize with despite our disappointment). So here it is. We probably could have done a bit better going with a national chain that would have people on the Ohio end to do that side of the job. Lesson learned. Hope you get some help from this and avoid using these guys if you are moving out of state. If you're needing a short move in Maryland, they'll probably do, but I won't recommend them after what they did to those fellas.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$7,000
Response from Metropolitan Moving & Storage
Member's review is most surprising and troubling for us at Metropolitan. Not only is his take on the move inaccurate, it is now almost 9 months since we completed this job. As he mentioned, we performed 2 de-clutter moves and held some of his shipment in storage prior to the larger move to Ohio. In the weeks between moves, he nervously called us multiple times every day, often changing his move dates and constantly making adjustments to the nature of the shipment. Each time, our staff responded politely and professionally, and we accomodated his every request. Member stated that he had his shipment well-marked and planned out, and that could not have been more to the contrary. Our men had to witness him and his spouse arguing with each other all day as to where they wanted their furniture. Additionally, his new home in Ohio was not large enough to fit this shipment, thus necessitating the use of the garage for the overflow. I cannot believe Member is attributing that to a lack of organization on our part. As he mentioned, he had 2 households of furniture moving into 1. The grade of "B" for punctuality is inaccurate as we were right on time for the estimate, both declutter moves, and for the Ohio pick up and delivery. His grade of "C" for price is equally misleading. His estimate for the total relocation package was $7,514.00, and the final bill came to $7,598.00. That is a difference of 1%. I resent the fact that Member is alleging that we mistreat and overwork our employees. The DOT requires movers to carry log books on interstate moves, and these books are inspected by law enforcement at weigh stations in each state we pass through. Records show that our men worked and traveled in an amount of time well within the law. I apologize if our men seemed tired or wore their emotions on their sleeves at some point, but they were working on a hot mid-August day with disorganized, arguing clients. I do feel badly that the client cannot find his shelving units, but this seems to be the only real problem with this move. As is customary, I called Member 3 weeks after his move to thank him for his business and make sure he was satisfied with our services. He thanked me and had absolutely no complaints. Had he brought any issue to my attention, at that point or any thereafter, I would have dealt with it promptly and fairly. At Metropolitan we go to great lengths to make sure our clients are more than happy with our work. We welcome any criticism in the effort to improve, but this report is simply untrue and far beyond unfair. Upon reading this, please consider our other reviews on Angie's List or any other internet site. Justin McCarty General Manager, Metropolitan Moving & Storage, LLC
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Service Categories
Moving Companies,
Storage,
Artwork/Murals,
Piano Movers,
Antiques,
Bicycles
FAQ
Metropolitan Moving & Storage is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Metropolitan Moving & Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Metropolitan Moving & Storage does not offer warranties.
Metropolitan Moving & Storage offers the following services: Residential & commercial local & long distance moving & relocation. Packing & unpacking. Crating. Short & long term storage. Piano moving.