JDL HVAC & Plumbing Services

When my ac unit went out they were prompt at a scheduling, next day, and the technician arrived 10 minutes before my scheduled four hour window. The repair was quick and the person that did it was knowledgeable and friendly. I will certainly keep them in mind for my future hvac needs.

Their customer service outstanding. I have not had a company this dedicated to their customers in a very long time. I left a message after hours around 9PM on a Saturday for a non-emergency service request, I was expecting a response on Monday or Tuesday. I had a response in less than 15 minutes, and a technician scheduled to be on site Monday afternoon.

I don't know about the value for the money, since I didn't have time to comparison shop.

Went well

Very responsive.

The tech was knowledgable about the issue and provided a solution that fixed my AC.

The tech was excellent.

Arrived on time, service rep. was polite and quick.

Yes I would recommend them to a friend and plus they were great they took only an hour thank you.

The technician was professional and explained all he was doing and what he was looking for when examining myA/C unit.

Punctual, professional, and knowledgeable

the repairman was very knowledgeable and did a good job explaining things

Very professional and helpful. Resolved the issue and explained some questions I had about my thermostat. I would ABSOLUTELY recommend them to friends and neighbors.

Thank you.

HVAC tech mis-diagnosed HVAC issue and insisted the unit needed to be replaced and also insisted electrical wiring to unit needed to be replaced. Tech sent his electrician to confirm his electrical wiring claim. I got second opinions of both the HVAC and electrical wiring issues and the tech was wrong about the HVAC issue and wrong about the electrical wiring issue. I had the HVAC repaired by another service. I wasted additional time and money getting second opinions because the tech seemed to trying to milk my HVAC problem for all he could. This is sad because I had previously had a positive experience with JDL.

They performed an excellent repair of a leaky pipe in my radiator pipe system and id so in a quick efficient manner for a fair price.

Very professional experienced, knowledgeable and offered much needed and helpful information. So far they have been a great company to work with.

Prompt service; came on time; very thorough, honest explanation of the repairs required; showed me all parts and even showed me the test results on failed parts.

They came gave an estimate and did play that bad mouthing other company and I like that

Very good customer service, did a good job installing the HVAC

Promptly responded to my request for service and scheduling. Clearly explained repairs needed and pricing. Pricing was competitive and reasonable for the scope of work.

My initial call was made because my Heat pump wasnt running. They recommended fan condenser motor. Before installing the moter more issues were identified. They recommend that I replace the unit based on the age of it. I was given several options to choose from installation was the following day. They were masked and shoe covered up. 3 men worked in the attic 2 outside. Within 5hrs i had a new efficient working unit in. It was great to work with "Y"s team and Amber there office manager. She played a large rolling putting this project together. I've even called after hours for help with programming my thermostat "Y" was available to walk me through. Thanks again.

Great

He exibited a caring attitude really great professionalism.

Prompt install. Considerate cleanup and install. Good crew.