Homefix

Windows, Roofing, Siding

About us

Homefix has been serving Maryland, Virginia, North Carolina and Washington D.C. homeowners since 1990, offering a variety of services that improve the exterior appearance, value and energy efficiency of homes like yours. Our customers enjoy fast installation times, excellent customer service, and a variety of top of the line products that will reduce your home energy usage, improve insulation from outside temperature and noise, and instantly increase the appeal of your home. As a GAF Certified Master Elite roofing contractor, we can offer the best warranties in the roofing industry, as well as the added peace of mind of working with one of the top 3% of roofers in North America. HCR is a leading team of home improvement professionals serving the Mid-Atlantic. We specialize in all types of windows, siding, roofing, doors, trim, shutters and gutters.

Business highlights

34 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Eco Friendly

Services we offer

WINDOWS: We specialize in installing high-quality replacement windows that are secure, durable, efficient, and perfectly suited for the unique layout and shape of your property. ROOFING: As a GAF Certified Master Elite Roofing Contractor, we’re uniquely positioned to perform all roofing tasks and provide exclusive warranties on a selection of GAF products. SOLAR SHINGLES: We work with GAF Energy to provide our clients with Timberline Solar, a cutting-edge system that incorporates solar technologies into traditional roofing systems. GUTTERS: The gutters we install are made by StormGuard, which is a respected gutter manufacturer whose products are known for their outstanding resilience and performance. SIDING: There’s no better way to update your residence than by installing efficient & long-lasting new siding. We offer numerous Vinyl and Composite Cladding options across a range of colors and styles. DOORS: We partner with ProVia, an acclaimed manufacturer of entry and patio doors, to bring you top-of-the-line solutions that provide lasting value and security

Services we don't offer

Interior Home Improvement Services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15% off



Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.6468 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
8%
3
4%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 401-425 of 468 reviews

John B.
03/2019
5.0
roofing
  + -1 more
Couldn't have been much better
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Homefix
Thank you for your A Rating. We are thrilled to hear our team was able to provide you with a great experience. We're sure you will love your roof for years to come, and we are only a call away if we can be helpful in the future. Welcome to the HCR Family!

Bob C.
08/2017
5.0
roofing
  + -1 more
it went well
Description of Work: roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$15,514

Response from Homefix
Thank you for your review of HCR! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future home projects!

Christopher R.
08/2017
5.0
doors
  + -1 more
Great--everything went smoothly.
Description of Work: Installation of front entry door and storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Homefix
We are so pleased that you had a great experience with HCR. We strive to make every home remodeling project easy and stress-free, and it is very gratifying to hear from our customers. Thanks for placing your trust in us to do the work, and remember we will always be here for you!

alexandra J.
07/2017
5.0
roofing
  + -1 more
loud but good
Description of Work: A new roof and multiple panels

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,100

Response from Homefix
We are so pleased that you had a great experience with HCR. We strive to make every customer happy, and it is very gratifying to hear from our customers. Thanks for placing your trust in us to do the work, and remember we will always be here for you!

steven L.
05/2017
1.0
gutter repair, siding
  + 0 more
IT DIDN'T!!!!
Description of Work: got ambushed by salesman on way out of BJ's...I am in the market for new vinyl siding so I agreed to get a free estimate. The guy took my phone # and address and scheduled an appt for 5 PM the following day. My phone blew up with calls from unknown #'s the next day but I didn't answer and figured if it was this company they would leave a message. 20+ calls throughout the day/zero messages. got home checked the flyer the guy had given me, #'s matched but didn't matter now because it was 5 PM. Nobody showed up. The next day I got a call...answered after 2 rings..they hung up...then I started to get calls from many different area codes all day long...had to go online and block the numbers. I would never do business with this company ever!!! I will go back to BJ's and have a talk with that guy though. Maybe have a talk with the BJ's management as well. If you give these people a try...I hope you have better luck than me.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joseph M.
04/2017
4.0
roofing
  + -1 more
It went well.
Description of Work: I had a new roof installed on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Homefix
Thank you for your review of HCR! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future home projects.

Kimberly S.
06/2016
2.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: I had homefix install a new roof. I had them out for an estimate and after a lot of smooth talking by their salesman, Vince, I agreed to have them replace my roof. My contract was that I was not supposed to have paid in full until 10/4/16 ...however, they screwed up the paperwork so now I have to pay in full by 8/12/16. I have called multiple times to talk to someone about getting the date corrected since my contract with them says 10/4 but they promise to do something to fix it but then I never hear anything more from them. The workers who installed the roof left trash on the deck, stomp over my plants, and left the deck furniture misplaced. I also wanted to have them check to make sure the roof was installed properly (since it looks like a piece is loose on the peak of the roof) and spoke to someone multiple times about that issue-- they 'claimed' that someone had come out to check and everything was fine though I never received a phone call or anything in writing that this was ever done. Also, after calling multiple times about the billing, I spoke to one of their 'managers' Ryan who was going to reimburse me $200 for the inconvenience of having the payment due 2 months ahead of the contract--but of course, I received no check or follow up from him either. They are a bunch of smooth talking salesman who have ZERO professionalism. I did have them replace my windows and they did ok for that (I would give a C for that) but I would NOT recommend them to anyone. And, once they have been in the neighborhood, they continue to hound you over and over-- they have been in my neighborhood at least 3-4 times and each time I tell them my story, I get the 'I will do everything I can to help you...' line but they never do anything. HORRIBLE company!!!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$5,200

Response from Homefix
We are very sorry you have had trouble with HomeFix Custom Remodeling (HCR). We are committed to 100% customer satisfaction and would welcome a chance to talk with you about your concerns. Please call Jon Morse, of HCR , directly at (410) 314-5047 and he will personally see to it that your issues are resolved.

Marilyn C.
06/2016
5.0
remodeling, replacement windows
  + 0 more
unknown
Description of Work: Install walk- in bathtub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Homefix
Thanks for the positive feedback!

Arlene E.
06/2016
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: This company put in a new front and storm door. The work was excellent, the door looks and works great. The workmen were professional and cleaned up well after themselves. For such a good job, the salespeople are not truthful. They use cheap tactics. I am, however, glad I used this company to replace my door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Homefix
Thank you for your review of Homefix Custom Remodeling (HCR). We are pleased that we were able to provide a positive experience with our installation staff, and a great result for your home. We are sorry your experience with the sales staff was not satisfactory. If you would like to discuss this issue further, please don't hesitate to contact Jon Morse, of HCR, directly at: (410) 314-5047. Thank you for your feedback.

Anne T S.
05/2016
5.0
roofing
  + -1 more
.
Description of Work: re-roofing. As far as I can tell the work was done correctly. It was done promptly and clean up was excellent. I requested and received copies of some of the photographs that the workmen took at various stages of the work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Homefix
Thank you for your review of HCR! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future home projects.

Beverly P.
04/2016
5.0
doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Homefix
Thank you for your positive review of Homefix Custom Remodeling (HCR). We really appreciate it!

Desiree W.
04/2016
5.0
doors, replacement windows, woodworking
  + 1 more
unknown
Description of Work: New door and fixed door frame. I had water damage above my door and lower on the frame of the door. They were on time, polite, quick and the result is amazing. The door is seated flush (friend who just had his door done noticed - his is not). The door it's self is amazing! Thank you guys

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Response from Homefix
Thank you for your review of Homefix Custom Remodeling! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future projects you may have.

Kimberley D.
03/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Homefix
Thank you for your review of Homefix Custom Remodeling! We really appreciate the feedback!

Shawn O.
03/2016
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Homefix
Thank you for your review of Homefix Custom Remodeling! We really appreciate the positive feedback!

Kate K.
03/2016
1.0
replacement windows
  + -1 more
unknown
Description of Work: Wow. Where to start. These guys have mastered the practice of being shady scam artists. The home presentation started on a Friday evening at 5pm. The "regional manager" (who NEVER goes on sales calls - only for us... yeah right) talked for more than 2 hours trying to convince us what a reputable and honest company they were and never once mentioned the product (we were looking to do a full house window replacement). At hour 3 he finally mentioned the product but talked a lot of industry jargon. At hour 4 he started talking numbers. He gave us a quote for $50,000 but said he had a special program that he could offer to us since he was a regional manager and not just a sales rep. It was an "exclusive" marketing offer whereby if we would agree to have some video taken, put a sign in our yard and write a favorable review for them on Yelp and Facebook, he would reduce the quote significantly. The quote was reduced by $20,000 making us "think" we were getting a great deal. Btw - the "deal" expired when he walked out the door and wasn't able to be offered again. However, he took a 2nd tour of the house and oops - he miscounted the windows and added $5k back to the quote. Then the real high pressure started. It was then I realized he wanted us to fork over $35k WITHOUT EVER HAVING SEEN THE PRODUCT!!!! That's right - he never brought any samples inside. When I asked to see a sample, he seemed annoyed and went to his car. He only had a sample of their top of the line product (the X5, not the X3 that we were ordering). Somehow, maybe because we were exhausted or starving or just worn down by the pitch, we agreed and gave him a deposit. The next morning when we woke up, we realized what a mistake we made. We called to exercise our right to the 3-day cancellation period and were treated with great hostility. I have never encountered a more dishonest or transparent sales scam EVER!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$35,000

Response from Homefix
We are sorry to hear that you had a negative experience with HCR. We are fully committed to customer service and would like to fully address your concerns. We have escalated this issue to senior management and will also discuss with our sales force. To voice your concerns in person, please contact Jon Morse, of HomeFix Custom Remodeling, directly at (410) 314-5047 and he will follow up internally. Thank you for your feedback and again, we are very sorry.

GWENDELYN R.
02/2016
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: Replace one patio door, three standard Windows. Service provided was very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Homefix
Thank you for your review of Homefix Custom Remodeling! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future projects you may have.

Robert D.
02/2016
4.0
insulation, replacement windows
  + 0 more
.
Description of Work: Blown in attic insulation. Completed in less than 4 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Homefix
Thank you for the positive review of Homefix Custom Remodeling! We appreciate the feedback and hope you'll keep us in mind for any future projects you may have.

William W.
01/2016
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: Had roof replaced. Typical roof contractor as far as sales go....come to your house, need both homeowners yadayada. Its a pain but when you need a new roof there are few other choices than to sit through the sales pitch and pretend to listen. After I negotiated the final price everything else was easy. They came when they said the would did a FANTASTIC job on cleanup and left with an overall score of what I rated here. I rated the price as a C because they were average compared to everyone else. Not too much higher nor too much lower.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Homefix
Thank you for your review of Homefix Custom Remodeling. We are pleased that we were able to provide a positive experience with our installation team, and a great result for your home's roof. Please keep us in mind for any future projects you may have.

TRACY G.
07/2008
3.0
replacement windows
  + -1 more
I was never here, but things went well. My husband said they were on time and professional. When we speak to the sales manager-he is responsive. If we just call the main number-they are not as responsive.
Description of Work: They put in a large bow window and two small windows. They took the existing windows. Things were cleaned up pretty. The two smaller windows are perfect. The bow window fit well. They had to come back to do some work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$6,600

Jane L.
10/2007
1.0
replacement windows
  + -1 more
They called me to schedule an appointment at 10:00 on Wednesday. I explained prior to making the appointment that my husband had no interest in the decision making process and would not be here for the appointment. But, should we decide to proceed with them as our contractor, he would co-sign the contract. The person scheduling said that was fine. When no one showed for the appointment, I followed-up with a call to the Company. When I received my call back, I was told that the company doesn't waste its time talking only to the wife since 90% of the time, unless the husband is there, they never get a call back. Adam, the person who told me this was rude and contentious. I told him it isn't the 1950's and if that was their attitude, we wouldn't be doing business. If they are this bad on the front end while trying to make a sale, I can't imagine how bad they would be on delivery and follow-up. STAY AWAY!
Description of Work: They called me to schedule an appointment at 10:00 on Wednesday. I explained prior to making the appointment that my husband had no interest in the decision making process and would not be here for the appointment. But, should we decide to proceed with them as our contractor, he would co-sign the contract. The person scheduling said that was fine. When no one showed for the appointment, I followed-up with a call to the Company. When I received my call back, I was told that the company doesn't waste its time talking only to the wife since 90% of the time, unless the husband is there, they never get a call back. Adam, the person who told me this was rude and contentious. I told him it isn't the 1950's and if that was their attitude, we wouldn't be doing business. If they are this bad on the front end while trying to make a sale, I can't imagine how bad they would be on delivery and follow-up. STAY AWAY!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Homefix
Thank you for your feedback. I am truly sorry for your poor experience with our company. We strive to provide excellent customer service, and I apologize that this was not your experience with us. We truly appreciate the comments, and will use them to better serve our customers in the future. Thanks, Samantha

BRENDA G.
04/2006
5.0
doors
  + -1 more
They did a great job and will definitely have them back. Right from the office down to job done, everyone was great. Prices were reasonable.
Description of Work: ****WINDOWS**** Replaced my bay window and replaced two storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2005
5.0
doors
  + -1 more
THIS COMPANY TOOK LONGER THAN I EXPECTED. THEY HAD TO COME BACK TO TAKE CARE OF SOME ISSUES. OTHER THAN THAT, THEY DID A PRETTY GOOD JOB AND THE WORK WAS COMPLETED WITHIN THE TIME FRAME.
Description of Work: THEY INSTALLED A NEW SLIDING GLASS DOOR AND A FEW WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MATT A.
10/2005
5.0
replacement windows
  + -1 more
VERY PLEASANT TO WORK WITH. STOOD BY THEIR WORK WHEN CALLED WITH A PROBLEM.
Description of Work: INSTALLED WINDOWS.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,700

M F.
09/2005
5.0
siding
  + -1 more
WELL THE CREW THEY SENT OUT DID A GREAT JOB AND THEY WERE ALL VERY NICE AND DEFINITELY PROFESSIONAL. THEY WERE VERY EFFICIENT AND DIDN'T DAWDLE. I WOULD RECOMMEND THEM TO ANYONE.
Description of Work: SIDING AND GUTTERS FOR ENTIRE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

09/2005
5.0
siding
  + -1 more
I WAS TOTALLY SATISFIED THEY WERE TOTALLY RESPONSIVE AND RESPONSIBLE FOR THE WORK THEY PERFORMED. NO DAMAGE WAS DONE TO THE HOUSE OR LAWN DURING THE TIME SPENT HERE.
Description of Work: SIDING WORK COVERING ASBESTOS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Roofing,
Siding

FAQ

Homefix is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Homefix accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Homefix offers free project estimates.
Yes, Homefix offers eco-friendly accreditations.
No, Homefix does not offer a senior discount.
No, Homefix does not offer emergency services.
Yes, Homefix offers warranties.
Homefix offers the following services: WINDOWS: We specialize in installing high-quality replacement windows that are secure, durable, efficient, and perfectly suited for the unique layout and shape of your property. ROOFING: As a GAF Certified Master Elite Roofing Contractor, we’re uniquely positioned to perform all roofing tasks and provide exclusive warranties on a selection of GAF products. SOLAR SHINGLES: We work with GAF Energy to provide our clients with Timberline Solar, a cutting-edge system that incorporates solar technologies into traditional roofing systems. GUTTERS: The gutters we install are made by StormGuard, which is a respected gutter manufacturer whose products are known for their outstanding resilience and performance. SIDING: There’s no better way to update your residence than by installing efficient & long-lasting new siding. We offer numerous Vinyl and Composite Cladding options across a range of colors and styles. DOORS: We partner with ProVia, an acclaimed manufacturer of entry and patio doors, to bring you top-of-the-line solutions that provide lasting value and security
Interior Home Improvement Services.

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day