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Thompson Creek Window Company

Windows, Doors, Gutters,

About us

Thompson Creek Window Company designs, manufactures, sells, and installs stronger, safer windows built specifically for your home and our unique climate. We have been customizing and manufacturing replacement windows, doors, gutters, siding and roofing in the Mid-Atlantic region since 1980. Our products deliver time and again, improving a home’s energy efficiency and increasing home values, curb appeal and sheer comfort. Our windows and gutter systems are custom manufactured, installed and serviced from our family owned and operated factory in Upper Marlboro, Maryland – eliminating costly and inefficient middle parties. We’re so sure you’ll love our products that we back everything up with our Thompson Creek No-Hassle Warranty and Buyer Protection Guarantee. At Thompson Creek, we’re your friends and neighbors. We’re proud of our history in the Mid-Atlantic region and proud to help our communities improve the comfort and conditions of their homes.

Business highlights

45 years of trusted experience

Services we offer

Windows, Gutters, Doors, Roofing, Siding,

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,665 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
5%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 326-350 of 1665 reviews

Shawn G.
10/2014
5.0
gutter repair
  + -1 more
It went very well. They pay attention to detail and have a life time warranty.
Description of Work: They did some gutter work for me on a small scale and fixed a rattling metal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Response from Thompson Creek Window Company
Thank you for your review!

Anne B.
10/2014
5.0
replacement windows
  + -1 more
The service went great. The price was for eight windows. I would recommend them. They were very responsive. They followed-up along the way. We had a sales person come out. We had someone come out to measure. We had calls before the appointment for installation to make sure we did not have any questions. The installation went quickly. They cleaned up after themselves. Someone came to check their work at the end of the installation process. So, I thought they were a very responsive company.
Description of Work: Thompson Creek Window Company put in replacement windows. Our windows were older and in the winter, we were getting cold air through them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Thompson Creek Window Company
We really appreciate you taking the time to share your experience with us!

Charlotte B.
10/2014
4.0
replacement windows, doors
  + 0 more
They did an excellent job, and were thorough, cleaned up all debris, and instructed us on the use of (opening/closing) the windows, doors, and screens.
Description of Work: I had 10 very old wooden windows and several sets of patio doors replaced by this company, and this was the 2nd time utilizing their services/products.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Thompson Creek Window Company
Thank you for the great review. We're so glad you chose Thompson Creek for your home improvement project!

Nikki M.
10/2014
1.0
replacement windows
  + -1 more
They were not good. They never submitted the order and the week to do the work they called me and said they could not submit the order. Their customer service was not ideal. They argued with me over price. They got me a standard door and I did not like it. It took 4-6 weeks to submit the order. They were not apologetic at all.
Description of Work: .

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Margaret N.
10/2014
5.0
replacement windows
  + -1 more
Very well. They arrived on time ...replaced 27 windows with storms and were finished in 6 hours. Crew was very professional ..2 different supervisors.stopped by during the installation.. They did a great job of cleaning up as they went along the job.
Description of Work: Replaced 27 windows with storms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Thompson Creek Window Company
Thank you so much for taking the time to review us on Angie's List! And thank you for trusting your home to Thompson Creek!

Loretta W.
10/2014
5.0
replacement windows, doors
  + 0 more
I was really impressed with their work. They were wonderful. They were not out of line of what I would have to pay somebody else, who may not have done the job quite as well.
Description of Work: They put in a patio door. They put in four casement windows. They put in three slider windows down in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,170

Donald M.
10/2014
4.0
replacement windows
  + -1 more
The installation team arrived on schedule; however, only one person spoke English. They repaired minor damages to the outside of the house that took place during window installation.
Description of Work: Manufacture and install three (3) windows

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Thompson Creek Window Company
Thank you for rating us!

James S.
10/2014
5.0
replacement windows
  + -1 more
The quality of the windows is excellent and the take out, haul away, and cleanup was well done. The trim work and caulking was flawless. The windows have performed very well and have improved our home's energy profile. I would recommend Thompson Creek to anyone.
Description of Work: Replaced all double hung windows in my home (15).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Vincent W.
10/2014
4.0
replacement windows
  + -1 more
The service was okay. I had an issue with the door and they had to come out three or four times to fix it, but they fixed it.
Description of Work: They replaced my front entry door with a double door and a double storm door in front of it. They also fixed the molding around the door.
Rating CategoryRating out of 5
Yes, I recommend this pro

GARY J.
10/2014
5.0
replacement windows
  + -1 more
It turned out great. The service was pretty good from the time they got here including their professionalism and cleanup. I didn't have any issues. I would recommend them because of price. The price was a little steep.
Description of Work: They did replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

david R.
10/2014
5.0
replacement windows
  + -1 more
It turned out fine. They do great work and keep in touch with me. They call before they come out and follow up afterwards. It was a good installation. I think it was expensive but I got high quality work. It was not like a steal. I have already called them to come out and give me a quote on windows.
Description of Work: They put in a new patio door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

michel K.
10/2014
5.0
replacement windows, doors
  + 0 more
The service is great and he is very, very good. He is the best service that I've ever had.
Description of Work: They did a lot of things including windows and doors. Three months ago they installed a door on my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynda B.
10/2014
5.0
replacement windows, doors
  + 0 more
It turned out very well. They came when they said they were going to come and they were quite prompt in getting the job done and they cleaned up after themselves. It worked out quite well. It was about $1,000 per window and $1,500-$2,000 for the door. I am paying it off over time.
Description of Work: They installed a storm door and windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank M.
10/2014
5.0
gutter repair, doors
  + 0 more
It turned out great. We did not have any problems with them at all. They were fast and efficient. I am sure my husband did some pricing with other companies. They stood by their work and are a local company, not far from us at all. They were very professional and the gentleman who came out to give us an estimate both times was very nice. The gentlemen who came out were very courteous, professional and very much on time. They were not aggressive in selling their product.
Description of Work: They put in a new sliding door and new gutters for us. There was a little adjustment on the door that they needed to do and they were back out there that afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas C.
10/2014
5.0
gutter repair
  + -1 more
It went very well. They did a really excellent job. I got a 17 percent discount due to my employment and I had a coupon. They arrived and did a very professional job. They completed it in about 3 hours. They offered the best product and best price when comparing them to other companies. They were well rated with Angie's List and the Better Business Bureau. I am very satisfied with them. They did an excellent job and the price was reasonable.
Description of Work: They installed a maintenance free gutter system for my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Noah Tara A.
10/2014
4.0
replacement windows
  + -1 more
They were okay. They were acceptable services. The windows are good but I don't have them very much.
Description of Work: They did eight windows and one big bay window.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$14,000

Jeffrey C.
10/2014
5.0
replacement windows
  + -1 more
It turned out fine. I chose them because there is a lifetime warranty on the windows and because they are a local Maryland company. It was too pricey. $1,000 a window is pretty expensive.
Description of Work: They installed 6 brand new windows.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Doug K.
10/2014
3.0
replacement windows
  + -1 more
I am satisfied with the product, itself, but they had to come out multiple times to install things properly. It was a major, massive headache. I had to have the president of the company come out to my house to try to somewhat make a deal with me in order to compensate me for my inconveniences. My opinion on it was that it was maybe a fair compensation, but not what I expected. I expected them to go a little bit more above and beyond as far as what they were going to offer me to compensate me for all my time and headaches. They replaced the sliding glass door four different times until they got it right.
Description of Work: They replaced about 15 windows in my house, but not every single window. They replaced all the windows in the front side of my single family home as well as the back door, which was a sliding glass door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret G.
10/2014
5.0
doors
  + -1 more
We had used them before. They did a very good job. The products are high quality. The workmanship was good.
Description of Work: They put in a door.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa J.
10/2014
4.0
gutter repair
  + -1 more
It turned out good. They were professional. They finished ahead of schedule. I didn't do a lot of additional research but I felt that I got a good deal.
Description of Work: They replaced my gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Heather R.
10/2014
5.0
replacement windows
  + -1 more
Everything was fine. It was quick and painless. I can't think of anything great, but nothing went wrong.
Description of Work: They installed nine new windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Sharon B.
10/2014
5.0
replacement windows
  + -1 more
It turned out nice. They installed all the windows in one day. They were clean, very efficient and very respectful. They cleaned up after themselves. They did exactly what they said they were going to do. I would probably use them again.
Description of Work: They installed windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Matthew B.
10/2014
5.0
replacement windows, doors
  + 0 more
They turned out good. They were professional and courteous. I found a defective after they left and they responded immediately and fixed the problem as fast as they could. They were expensive but it was fair for the quality.
Description of Work: They put in an entire new door entry into our house. There were windows involved on the sides.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Kathryn W.
10/2014
5.0
replacement windows
  + -1 more
The work was good. It seemed to be high quality and a very clear process. They also had good communication.
Description of Work: They replaced a couple of our windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kelly C.
10/2014
5.0
replacement windows
  + -1 more
It went phenomenal. They were very professional. I liked everything about them. The salesman wasn't pushy. They explained everything about the windows and they compared them to all sorts of other windows. They really educated me on windows in general to give me the opportunity to make an educated decision. The price was fair. I would absolutely use them again.
Description of Work: They did all new windows. It was 9 windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Gutters,
Siding,
Glass and Mirrors,
Roofing,
Unfinished Carpentry,
Finished Carpentry and Woodworking,
Screen repair,
Window Treatments,
Gutter Cleaning,
General Remodeling

FAQ

Thompson Creek Window Company is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Thompson Creek Window Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thompson Creek Window Company offers free project estimates.
Yes, Thompson Creek Window Company offers eco-friendly accreditations.
No, Thompson Creek Window Company does not offer a senior discount.
No, Thompson Creek Window Company does not offer emergency services.
Yes, Thompson Creek Window Company offers warranties.
Thompson Creek Window Company offers the following services: Windows, Gutters, Doors, Roofing, Siding,

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM