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Thompson Creek Window Company

Windows, Doors, Gutters,

About us

Thompson Creek Window Company designs, manufactures, sells, and installs stronger, safer windows built specifically for your home and our unique climate. We have been customizing and manufacturing replacement windows, doors, gutters, siding and roofing in the Mid-Atlantic region since 1980. Our products deliver time and again, improving a home’s energy efficiency and increasing home values, curb appeal and sheer comfort. Our windows and gutter systems are custom manufactured, installed and serviced from our family owned and operated factory in Upper Marlboro, Maryland – eliminating costly and inefficient middle parties. We’re so sure you’ll love our products that we back everything up with our Thompson Creek No-Hassle Warranty and Buyer Protection Guarantee. At Thompson Creek, we’re your friends and neighbors. We’re proud of our history in the Mid-Atlantic region and proud to help our communities improve the comfort and conditions of their homes.

Business highlights

45 years of trusted experience

Services we offer

Windows, Gutters, Doors, Roofing, Siding,

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,665 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
5%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1501-1525 of 1665 reviews

Bernard B.
10/2014
1.0
replacement windows
  + -1 more
.
Description of Work: Replaced large living room window.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$4,000

Jane T.
10/2014
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: We replaced a picture window in the family room. Several years ago, we replaced all windows in the house using double pane windows from another provider. The family room window had lost the seal between the two panes of glass, resulting initially in fogging and finally in the growth of mildew so we decided it was time to replace that window. We were pleased first, that Thompson Creek was willing to come out to replace a single window, second with the level of attention this small project received, and third that we got no hard sell to replace other windows as well. The project started with a measurement of the window and discussion of one installation issue and how the installers would get around that issue. The window was done quickly and the installers were prompt in getting the window completed. Within 20 minutes of the completion, an inspector arrived and actually found a small flaw in the calking we had overlooked. He called the installers back to fix the flaw and we were done. All in all, I was very impressed with the professionalism of everyone we worked with and would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,442

Response from Thompson Creek Window Company
We're so glad to hear that you were impressed with the Thompson Creek process! We really appreciate you taking the time to share your experience with other Angie's List members!

Cynthia G.
10/2014
5.0
gutter repair
  + -1 more
.
Description of Work: Installed new gutters. Excellent service. I'm very happy with the product we received.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Thompson Creek Window Company
We're so glad to hear that you love your new gutters! Thanks for your feedback!

Brian S.
10/2014
5.0
glass repair, lighting, replacement windows, doors
  + 2 more
.
Description of Work: Replaced all original windows (19) two sliding glass doors, front door side lights, and storm door. Totally AWESOME! Looks great, works great, double life-time warranty is great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Thompson Creek Window Company
We're so glad to hear that everything looks AWESOME! We love hearing that our customers are satisfied and excited about their new projects!

Suzette C.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: The representative gave us the best price up front, cheaper than the other estimate for the same work. Workers arrived on time and completed the work quickly. Took the time to show us how the new windows worked. Cleaned the work area inside and out. Told us an inspector would arrive in a day or two. He set an appointment and also arrived as scheduled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,879.76

Response from Thompson Creek Window Company
Thank you for taking the time to review us!

Thomaseena C.
10/2014
5.0
decks, screen repair, replacement windows
  + 1 more
unknown
Description of Work: Thompson Creek installed windows enclosing our screened porch. They did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
We're so glad to hear that we did an excellent job on your home improvement project! Thanks for the review!

Patricia D.
10/2014
5.0
gutter repair
  + -1 more
.
Description of Work: They installed an entirely new gutter system with drainage pipes. Since our house was built on 1970 and is a ranch style, it required an unusual amount of extensive footage. Everything was A+ from start to finish!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Thompson Creek Window Company
A+! Can't get any better than that! Thank you for the great review!

Matt D.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Installed 39 Windows in my home

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52,000

Response from Thompson Creek Window Company
Thank you for trusting Thompson Creek to replace all the windows in your home!

Abdul-Qaadir A.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Window installation. It went very well. Crew was early and out exactly as expected. Cleaned up well. Project manager came by to check. Marketing and sales worked for a great price for a great product that they manufacture locally. I would recommend them and their reputation was as advertised and consistent with what was reported on your site. Very happy to have gone with Thompson Creek vs competitors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Thompson Creek Window Company
We're so glad to hear that you would recommend Thompson Creek! Thank you for your feedback!

john T.
10/2014
5.0
replacement windows, doors
  + 0 more
.
Description of Work: Replaced windows and doors. The job was started and completed as contracted without major problems.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Thompson Creek Window Company
We're so glad we could help you with your window and door replacement projects!

Jeanette W.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 10 windows, 9 upstairs, 1 downstairs. 2 person job. They worked efficiently and professionally. Someone else from Thompson Creek showed up late in the day and inspected the work. He found a couple of small nicks on the window closure latch (ones I had to really look hard to find). They replaced them, cleaned all the windows and did an excellent job cleaning up after themselves. We have found nothing left behind.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Thompson Creek Window Company
Thank you for the detailed review!

Granville M.
10/2014
5.0
contractors, glass repair, lighting, woodworking, doors
  + 3 more
.
Description of Work: I met them at exactly the time they said the'd be there. A supervisor and two young carpenters. The door showed up a few minutes later... They checked every measurement BEFORE they started dismantling the existing door. They did a very professional job. Cleaned up, vacuumed the floor and were complete in about 4 hours. And we now have a bright entry due to the new very glassy door and side lights.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Thompson Creek Window Company
Thank you for the great review! We really appreciate your feedback.

linda W.
10/2014
5.0
gutter cleaning, gutter repair, roofing, replacement windows, doors
  + 3 more
.
Description of Work: Thompson Creek has installed windows and doors and gutters for me over a ten year period. They are great! Excellent products, excellent services, and super nice people. Their "Lifetime Guarantee" is for real. For example, they installed never-clog gutters for me which, of course, get gummed up eventually so every couple of years, I call and they come out promptly and clean the gutters - at no charge! Wonderful company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you so much for taking the time to review us! We really appreciate your feedback!

Carroll C.
10/2014
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Thompson Creek Window Company
Thank you for your rating!

Lucy M.
10/2014
4.0
gutter repair, roofing
  + 0 more
.
Description of Work: Thompson Creek arranged to install new gutters on my home. The first appointment with them was to decide where the gutters would go and to take some measurements. A contractor came on another day and did final measurements and cut gutter pieces to size and put them in my backyard. The installers came promptly and took about six hours to remove the old gutters and install the new ones. They left pieces of roofing material all over my yard and driveway and a pile of ten nails on my driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Thompson Creek Window Company
Thank you for your feedback. Please look out for a call from your project coordinator to solve this issue.

Donald C.
10/2014
5.0
replacement windows, doors
  + 0 more
.
Description of Work: They replaced all the windows and the doors. It went very well and the workmanship was excellent and they provide life-time warranty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for trusting your home to Thompson Creek!

Janet R.
10/2014
5.0
gutter repair
  + -1 more
.
Description of Work: New gutters. Very professional and prompt. Did a good job for a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Response from Thompson Creek Window Company
We hope you're enjoying your new gutters! Please be sure to give us a call if you have any questions!

Mary W.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: I have used Thompson Creek for new windows four separate times in the last 3-4 years trying to replace all my windows. This last time was to replace one bay window in the kitchen which meant a larger window sill with frames and roofing were involved. Everything went perfect as it has in the past. My only complaint this time was that I had understood the salesman to say the wood involved would be primed, ready to paint. The outside frame itself was primed but not the inside frame which was the approximately 12" deep window sill with sides and top. Maybe I misunderstood or he didn't clarify which wood would be primed. But I am completely satisfied with the windows and the work was done very professionally, and all appointment times were right on schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Thompson Creek Window Company
Thank you for taking the time to review your experience with us! We're so glad to hear that you're satisfied and happy with your installation!

Philip R.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced one horizontal slider window. Clad with aluminum two strake boards which would never hold paint. They arrived when they said they would and completed the work ahead of schedule and the results are great. I used them because they had replaced all the other windows in the house about ten years ago and they are still extremely good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,300

Response from Thompson Creek Window Company
We're so glad that you returned to Thompson Creek to get more windows. Thank you for trusting your home to Thompson Creek!

Eva D.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced a bump out window over sink and two side windows. Looks great! Team was very professional. There was a kitchen renovation in progress. Both teams were in the same space at the same time. They all worked together well. Very courteous to each other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Thompson Creek Window Company
Thank you for your feedback! We will pass along the wonderful praise to your installation team!

George P.
10/2014
5.0
glass repair, doors
  + 0 more
.
Description of Work: Replaced sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Thompson Creek Window Company
Thank you for your rating!

JACKIE B.
10/2014
4.0
screen repair, doors
  + 0 more
.
Description of Work: I GOT A NEW STORM DOOR FOR THE FRONT OF MY HOME. FIRST OF ALL, I LOVE THE DOOR THAT I GOT, IT HAS A SCREEN BUILD INTO THE DOOR, WHICH I LOVE. I DID THINK THAT THE DOOR COST A LOT. THE FIRST DOOR HAD TO BE REPLACE WITH ANOTHER NEW DOOR BECAUSE IT WAS MADE WRONG. THE 2ND DOOR WAS OK, EXCEPT THAT THE KEY LOCK DID NOT WORK, AND IT ALSO HAD TO BE REPLACE. THEY DID TAKE CARE OF EVERYTHING, BUT FOR THE PRICE I PAID, EVERYTHING SHOULD OF BEEN PERFECT FROM THE START.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$2,000

Response from Thompson Creek Window Company
Thank you for your feedback!

Susan A.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: replaced four windows. Very quick and efficient!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for your review!

Fanny L.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: I have used Thompson Creek Three times now. Best prices and great quality. Will continue using them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Thompson Creek Window Company
Thank you for continually coming back to Thompson Creek for more products! We look forward to helping you on your next project!

Charles & Glenda B.
10/2014
5.0
glass repair, doors
  + 0 more
.
Description of Work: They did a great job. It is a beautiful exra wide sliding glass door and I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Thompson Creek Window Company
We're so glad to hear that you're very pleased with your new Thompson Creek products!

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Gutters,
Siding,
Glass and Mirrors,
Roofing,
Unfinished Carpentry,
Finished Carpentry and Woodworking,
Screen repair,
Window Treatments,
Gutter Cleaning,
General Remodeling

FAQ

Thompson Creek Window Company is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Thompson Creek Window Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thompson Creek Window Company offers free project estimates.
Yes, Thompson Creek Window Company offers eco-friendly accreditations.
No, Thompson Creek Window Company does not offer a senior discount.
No, Thompson Creek Window Company does not offer emergency services.
Yes, Thompson Creek Window Company offers warranties.
Thompson Creek Window Company offers the following services: Windows, Gutters, Doors, Roofing, Siding,

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM