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Thompson Creek Window Company

Windows, Doors, Gutters,

About us

Thompson Creek Window Company designs, manufactures, sells, and installs stronger, safer windows built specifically for your home and our unique climate. We have been customizing and manufacturing replacement windows, doors, gutters, siding and roofing in the Mid-Atlantic region since 1980. Our products deliver time and again, improving a home’s energy efficiency and increasing home values, curb appeal and sheer comfort. Our windows and gutter systems are custom manufactured, installed and serviced from our family owned and operated factory in Upper Marlboro, Maryland – eliminating costly and inefficient middle parties. We’re so sure you’ll love our products that we back everything up with our Thompson Creek No-Hassle Warranty and Buyer Protection Guarantee. At Thompson Creek, we’re your friends and neighbors. We’re proud of our history in the Mid-Atlantic region and proud to help our communities improve the comfort and conditions of their homes.

Business highlights

45 years of trusted experience

Services we offer

Windows, Gutters, Doors, Roofing, Siding,

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,665 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
5%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1351-1375 of 1665 reviews

CHris V.
06/2015
5.0
doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for your rating!

Jack L.
06/2015
5.0
gutter repair, roofing, replacement windows
  + 1 more
unknown
Description of Work: Replaced Gutters with their covered gutters that allow for water flow but block debris from getting into gutters. It was at least 3 years ago and gutters are functioning well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Thompson Creek Window Company
We're so glad to hear that you're still enjoying your Thompson Creek gutter system. Thank you for the review!

Edward T.
06/2015
4.0
gutter repair, roofing, replacement windows, doors
  + 2 more
unknown
Description of Work: They replaced a patio door, rain gutters and installed system to prevent leaves and debris from getting in the rain gutters. Happy with the product and installation. I was not overly enthused with their high pressure sales tactics. I actually considered cancelling because of this tactic.

Rating CategoryRating out of 5
quality
4.0
punctuality
4.0

Yes, I recommend this pro
$5,500

Response from Thompson Creek Window Company
Thank you for your feedback. We're so glad you picked us for your home improvement project!

Frank M.
06/2015
5.0
glass repair, replacement windows, doors
  + 1 more
unknown
Description of Work: Installed a new Sliding Glass Door in the basement. They did an excellent job and everything was cleaned up better then when they got here. They took the old door away also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Thompson Creek Window Company
We really appreciate your review. We're so glad to hear that you're loving your new Thompson Creek products!

Barbara B.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced bay window and 2 smaller windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Thompson Creek Window Company
Thank you for choosing Thompson Creek for your window replacement project. Enjoy your brand new windows this summer!

mark F.
06/2015
5.0
lighting, replacement windows, window treatments, doors
  + 2 more
unknown
Description of Work: Thompson Creek replaced 23 anderson windows (Circa.1960), front door with side lights and a bay window. They were professional, color matched to shutters and were exceptional. Very impressed with the clean up and would refer them, to anyone. You could not tell they replaced anything, they WERE that good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Thompson Creek Window Company
THANK YOU for your amazing review! We really appreciate you taking the time to share your experience with other Angie's List members!

Pat F.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: replaced all 23 windows in my house. Did a beautiful job and only in about six hours. Far exceeded my expectations. House now seems much cooler in this current heat wave.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Cecelia & James M.
06/2015
5.0
screen repair, replacement windows, doors
  + 1 more
unknown
Description of Work: First contact with Thompson Creek Window Co. was for the estimate. He arrived on time and was very professional in his assessment of the problems of having the door not closing properly, falling off the track and air coming in from the outside around the door frame. A fair estimate was provided and arrangements made for installation. | |On their way to install the sliding door a car hit the truck(no injuries) and they called immediately and indicated they would be late. When the old door was removed, it was found the opening had not been insulated at all...no wonder there was a air leak. The installation crew was efficient, friendly, and expert in their work. The TCW sliding door glides to open and close, and is easy to lock and deadbolt. The guarantee for the door and screen is unmatched by other companies. The guarantee will even transfer to a new owner. It was a very good investment; and the door looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you so much for your detailed review! We really appreciate you sharing your experience with us!

Francis G.
06/2015
5.0
replacement windows, woodworking
  + 0 more
unknown
Description of Work: They installed 37 windows of varying sizes and types in our house, on the first day and returned the second day to replace the trim. They provided a crew of 7 who worked efficiently and quickly to complete the project. They responded to all our requests and even segregated the old windows that were useable so we could donate them to Habitat for Humanity. Pricey, but we have confidence in the product quality and future service warrantee based on performance to date.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Wesley W.
06/2015
4.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda M.
06/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Thompson Creek Window Company
Thank you for your rating!

Patricia B.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced all but one of my windows and two doors.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for the great review!

mary jane K.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They put in new windows for us and gutters. They do great work. Emmanuel was the sales person, he was great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for taking the time to review us!

Robert B.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Thompson Creek replace 7 windows on the front of my Townhouse - 3 in the kitchen and 4 in the upstairs Master Bedroom. The sales person was knowledgeable, courteous and answered all of my questions. The actual day of installation went smoothly without incident. The crew was polite and cleaned up after themselves before leaving. The tilt in style double hung windows with the interior mullions are a big improvement over the originals. I had also considered Anderson Renewal replacement windows but could not justify the price difference. The windows have been in place for several months now and I have received several compliments on their appearance.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from Thompson Creek Window Company
Thank you for the raving review! We really appreciate you sharing your experience with us!

Marlyn R.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Installed all new windows in my house. Very nice professional guys. On time. Excellent job. Very clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Thompson Creek Window Company
Thank you for trusting your home to Thompson Creek!

Leonard J.
06/2015
1.0
replacement windows
  + -1 more
unknown
Description of Work: They refused to provide services in my community

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Joseph M.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Service call resolved problem I had opening a window.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
We're so glad we could help! Thank you for your business!

Harold S.
06/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for the great rating!

Christopher S.
06/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: Came out, measured, and estimated for 4 new replacement upstairs bedroom windows. Price was 2nd highest of 4 contractors we interviewed but had heard good things about them. | |Windows were built quickly and seem to have been done well But they ended up having to change a delivery/ install date w/ almost no notice, throwing my wife's business schedule off. They did knock a little off the price but that lack of notice on the change of date dropped them from an A to a B

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$3,000

Response from Thompson Creek Window Company
Thank you for your feedback. We do our best to schedule our installations around our customer's busy schedules. We really appreciate your understanding and cooperation!

Ghyneth J R.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: In 2013 I had all my windows replaced by Thompson Creek. I was very pleased and so in 2014 I had them replace my sliding glass doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for returning to Thompson Creek for more products. We're so glad to hear that you're enjoying your new windows and door!

Rebecca B.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Thompson Creek replaced my front double entry doors with brand new, custom made doors. The installation was professional and beautifully done. I got exactly what I wanted at the price I could afford. The lifetime warranty was a huge selling point. My doors have transformed the front of my home; it's curb appeal went from ugh to ahhh! I love my new doors! Thank you to the folks at Thompson Creek for a job well done!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Thompson Creek Window Company
We're so glad to hear that we helped your curb appeal go from ugh to ah! We LOVE that! If you have any before and after pictures, we'd love to check them out! Please email your pictures to Katie at ksushko@thompsoncreek.com.

David C.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They came by and fixed an issue that I had with the storm door that they installed last year. It was handled as a warranty call. They had two people show up to work on the door and kept me updated with the problem and the best solution. I am happy with this company and their service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
We're so glad we were able to help. We really appreciate you sharing your experience with us!

Edward E.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: We had them install 5 basement windows. They did very well on coordinating and the work was done well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for trusting your home to Thompson Creek!

C. M.
05/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Excellent service. Great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Thompson Creek Window Company
Thank you for choosing Thompson Creek Window Company!

Kevin D.
05/2015
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Replaced 23 windows and 1 sliding glass door.. Showed up on time and were finished in about 6hrs. Did a great job with clean up. All windows seem to fit great and are operating with no problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
We really appreciate you taking the time to review us! We hope you enjoy your new windows this summer. Please do not hesitate to reach out to us if you have any questions!

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Gutters,
Siding,
Glass and Mirrors,
Roofing,
Unfinished Carpentry,
Finished Carpentry and Woodworking,
Screen repair,
Window Treatments,
Gutter Cleaning,
General Remodeling

FAQ

Thompson Creek Window Company is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Thompson Creek Window Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thompson Creek Window Company offers free project estimates.
Yes, Thompson Creek Window Company offers eco-friendly accreditations.
No, Thompson Creek Window Company does not offer a senior discount.
No, Thompson Creek Window Company does not offer emergency services.
Yes, Thompson Creek Window Company offers warranties.
Thompson Creek Window Company offers the following services: Windows, Gutters, Doors, Roofing, Siding,

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM