My initial call to the company went very well. I made an appointment for certain day and was told someone would call me the morning before coming out to do an estimate. No one called. I called the company back a few days later to make another appointment. I was told someone tried to call me but I did not answer my phone. No one called me on my cell phone. No one left a voicemail on my cell phone. Then I was told someone would come out the following morning. No one came and no one called... again. I understand this is a busy time for tree removal companies, but as far as professionalism goes, I believe this company needs more training when dealing with first-time customers.
Description of Work: Estimate On tree removal and trimming
Rating Category
Rating out of 5
responsiveness
1.0
Response from ALLEN LAWN & TREE SVC INC
The customer did not answer phone calls on two occasions when estimator tried to come out to give estimate are policy is customer have to be home to get estimate.
Indrek L.
07/2017
4.0
tree service
+ -1 more
It went OK.
Description of Work: Tree trimming.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
Robert B.
12/2016
5.0
mulch
+ -1 more
Great service.
Description of Work: Topsoil delivery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Tonya T.
09/2015
5.0
landscaping, lawn service, mulch, tree service
+ 2 more
I really appreciate their work. It was very well done and the workers were prompt, very courteous and they cleaned up after themselves very well. I will continue to use them in the future for all my tree and lawn needs. They are the best!
Description of Work: Allen's Lawn and Tree Service pruned my trees back off the power lines and off the house; trimmed all hedges in front and in the back of the house, and removed all over grown weeds in the front and back yards. They also laid mulched in both yards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Tonya T.
05/2015
5.0
lawn mower repair
+ -1 more
My husband called Allen's Lawn and Tree Service to see if they could repair our chain saw after using them last year for removing a tree in our back yard. The owner, Mr. Allen, indicated that he was in the neighborhood and he would stop by and take a look at the chain saw. Upon Mr. Allen's arrival, he looked at the chain saw and knew exactly what the problem was and fixed it on the spot. We were so impressed with how swift and professional he was and the excellent customer service he provided. We were also very pleased and appreciative that we did not have to take the chain saw to his shop and wait for it to be repaired. A very good company and will recommend highly. I give the company an A+
Description of Work: Repaired a chain saw.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Yolanda S.
04/2015
5.0
tree service
+ -1 more
Allen's Lawn & Tree Service did a great job pruning the hazardous tree. They cleaned up all of the debris coming from the tree! As always, they did a fantastic job and did the job when it was scheduled!
Description of Work: Allen's Lawn & Tree Service came back to service my yard again! They pruned a hazardous tree that was hovering over my roof from my neighbor's yard. This tree was a potential danger.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Yolanda S.
04/2015
5.0
tree service
+ -1 more
As expected, everything went well! The tree is no longer on my side!
Description of Work: Allen's Lawn & Tree Service was called back to remove hazardous limbs of a tree coming from my neighbor's yard; these limbs were hovering over my roof....ugh!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Yolanda S.
03/2015
5.0
hauling services, tree service
+ 0 more
Everything went well. This company cleaned up all debris after cutting down trees and I was quite pleased! No hidden fees.
Description of Work: Allen's Lawn & Tree Service removed a few trees in my yard. When providing an estimate the owner was extremely knowledgeable and pointed out other trees that may potentially be hazardous. I really appreciate him educating me about dead trees!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Tonya T.
11/2014
5.0
tree service
+ -1 more
Very good company on all levels.
Description of Work: Remove dead tree in backyard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Tonya T.
11/2014
5.0
lawn service, tree service
+ 0 more
Very good company will recommend highly.
Description of Work: Remove dead tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Tonya T.
11/2014
5.0
lawn service
+ -1 more
I am quite happy about the removal of a dead tree in the back of my home. I was impressed with the professionalism! They did a wonderful job cleaning up all of the tree debris! I would definitely recommend Allen's Lawn and amp; Tree Service.
Description of Work: Removal of dead tree in backyard
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Mulch and Topsoil,
Landscaping,
Lawn Mower & Power Tool Repair,
Hauling,
Dumpster Service,
Knife sharpening,
Snow Removal,
Pressure Washing,
Leaf Removal,
Excavating
FAQ
ALLEN LAWN & TREE SVC INC is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
ALLEN LAWN & TREE SVC INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ALLEN LAWN & TREE SVC INC offers free project estimates.
No, ALLEN LAWN & TREE SVC INC does not offer eco-friendly accreditations.
No, ALLEN LAWN & TREE SVC INC does not offer a senior discount.
Yes, ALLEN LAWN & TREE SVC INC offers emergency services.
No, ALLEN LAWN & TREE SVC INC does not offer warranties.
ALLEN LAWN & TREE SVC INC offers the following services: we offer full lawn & tree removal service.