R.K. Boswell Septic & Excavating

appears to be family run and gives great service

They came out tore up my yard broke my tank cover. Never actually pumped my tank. Tried to tell me I needed an $8000 job. He got upset when I declined. Got rude and lied every step of the way. I had to pay another company to come out and they contradicted everything he said. Also I spoke to multiple companies before I could find another one that services my area and they said over the phone that it even sounds like he?s scamming. I would never recommend anyone to use this company.

arrived on time as scheduled............answered questions and concerns...........very friendly and professional..........i would recommend them to friends and neighbors

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They did a great job very efficient very tidy couldn't even tell they were here.

Great!

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Did a good job

Great guys and did a great job.

Everything went very smoothly, I was very pleased with their work.

It was necessary because I had an old collapsing septic tank behind my house. The company did a good job of eliminating the problem.

Ricky came to do an estimate for percolation test for my land early Oct. I paid up front on the day he came to see. I should have never done that. I did it because of all the 5 star ratings. They failed to file the paperwork with the county as of today. Every time I call for a status update - the voice mail is full message I get on the business phone. No response received when I text them either. His wife Nicky talks very nicely in the beginning and made me feel like these people are trust worthy but she stopped responding to email inquires regarding the matter. When I get her on the phone she gave me fake promises to just to end the phone call. As of today, they have no explanation for why they didn't file the application with the county. $800 refund is not received yet! If i don't get my money back - they will have a lawsuit against them very soon.

Hired them to install new septic system, They did a good job installing system but were supposed to come back and fill hole once the ground settled, it has been 30 days of trying to get them to come back and they schedule and then no show, and make excuses why not to come out.

Ricky is timely and efficient, and Nicky (sp?) is kind and courteous! They helped us with our permit forms and got us squared away quickly.

They arrived when they said they would be here. They were very efficient. The receptionist was also wonderful.

I have used this service on three separate occasions and they are always on time and courteous. I look forward to their service in the future.

The only good thing about them was that they were on time. They did not bring an empty truck, so they did not finish emptying out the tank, still one third full. They spilled waste all over the yard and told us that we could clean it up after it dries out, did not we pay them to get rid of the waste? As soon as they left, they ran to the bank and cashed the check, no putting a stop order on that one until they complete the job. Buyer beware of this company!!!

No comments.

On time, polite and knowledgeable

Never use them.

Great work; professional service

good efficient work

na

Good service!