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Comfort Systems Inc

Heating and Air Conditioning, Water Heaters, Heating Oil,

About us

Family owned & operated. Serving our area for 25 years. no subcontractors. No travel charges. Fair, honest, professional. Ask about our angie's list discount. Lic # 01-5146. Check us out on Facebook - www.facebook.com/comfortsystemsinc

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

HVAC Systems, Heating & AC Services

Services we don't offer

Refrigeration repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.864 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 64 reviews

John W.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very smooth process. Good price, very professional, on time.
Description of Work: Replaced Heat Pump and Air Handling system. We purchased a new 18 SEER system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
The work, which also involved installing new ductwork in an existing constricted space, was done efficiently and quickly (two days). I like the fact it's a family owned local business willing to take on a small, yet difficult project like mine at an extremely reasonable price..
Description of Work: Replacement of old furnace and addition of central air and some new ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan P.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The experience was excellent, I used them several times. The were prompt in returning my calls, and providing the service. They were able to diagnose the problem and repair it. They are very good, they were understanding, and very compassionate. He came off hours and didn't charge me extra.
Description of Work: I used Comfort System a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joan P.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
When I called on subsequent requests, Shawn would come that afternoon or the following day. Later, in September, I called him to fix a leaking pipe in the furnace. He came the next day to fix it and the cost was very reasonable. I recommend him highly for his promptness and diligence and fair pricing.
Description of Work: Shawn made several trips to trouble-shoot my furnace which stopped working in the middle of the below-freezing weather we had this past winter. He persevered in trying to determine why it would continue to shut-down. I felt that he was very honest with his assessments of the problems as they kept reappearing after it seemed the problem had been fixed. Eventually, it was fixed and the furnace did NOT have to be replaced. a suggestion that was made by another vendor I called before I called Comfort Systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Poonam B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent- on time and very professional
Description of Work: Services the AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Philip P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
price got jacked up somewhat,but service was good
Description of Work: tune up air conditioner

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

deborah M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
First of all, I called many companies and requested an appointment to have our A. C. fixed. No one could come out today. Of course I understood. It's summer! The earliest I could someone here would be tomorrow afternoon. I had left a message for Comfort Systems Inc. around noon. Shawn returned my call and came out within 1.5 hours of speaking with me! (He said that he was on his way to a call but would be at our home this afternoon). That was at 2:22 p.m. By 3:45 p.m. he had been to our home, replaced the capacitor, and had our air conditioning up and running! I couldn't believe it! Other places were talking about "emergency fees", etc if they could even "work" me in. Not Shawn. He is not only honest and efficient, he is also very polite. I will recommend Comfort Systems Inc. to all my friends!
Description of Work: Repaired A.C. unit by replacing a blown capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lynn D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything turned out very well. The technician arrived on time and did a thorough job, and the price was reasonable.
Description of Work: They performed a tune up and inspection on our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Denise E.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I purchased Tune Up for my AC System and was contacted by phone on 4th of July. Shawn from Comfort System was very accomodating to my schedule, called when he was in route to my home. He quickly diagnosed and remedied the problem at a very reasonable price and we have been comfortable in my home since Thanks
Description of Work: Air Conditioning Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Seth M.
05/2014
3.0
heating & air conditioning/hvac
  + -1 more
They were very informative and they looked at the system and the ducts. They gave advice on what could be done and then I asked if they were going to do the tune-up and they said that they do not work on oil furnaces. They said they would call back for additional work that I was going to have them do and they never called back.
Description of Work: This was for a Big Deal for $59.00 for a furnace inspection and tune-up. I wanted them to come back and clean the evaporator coils.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$59

Response from Comfort Systems Inc
(Member name removed), I apologize, you just got lost in the mix. This past winter was a very hectic one. My cell number is 410-236-1139 .It's been awhile since we came to your home. Sorry again for not getting back to you. Thank You Shawn Dehart Comfort Systems Inc.

Frank D.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Schawn came out to the house to provide a quote for new high efficiency heat pump with a bypass humidifier. I had requested a quote for a certain brand but Schawn suggested using a brand that was much more reasonable in price but had the same efficiency and reliability ratings. In fact, some of the units of both brands were manufactured by the same manufacturer and some of the equipment installed actually had the higher priced brand's logo on it. Schawn provided me with the price of both Systems and the price provided was very fair compared to a quote I had received from another vendor. They installed the equipment very professionally and efficiently. Schawn explained how everything worked. Comfort Systems removed the old equipment and all work related debris. I recently called Schawn and asked him were I could pick up new filters and humidifier pads. He said he would pick them up and deliver them to me. The price was better than the internet price with shipping costs. You can't beat that for service I would highly recommend Comfort Systems and would use them again.
Description of Work: Comfort Systems did an excellent job of installing a new high efficiency heat pump (outdoor unit, indoor unit, thermostat and a bypass humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Deborah M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was good. He came out, set everything and he walked me through. The services were good, he came on time. We went down with him and he was showing me the different parts of the furnace and what to look for. He changed the filter for me and told how to change it and how often to change it. He recommended me to get the AC service. He gave me a written report and told me everything was fine. He had some ports cleaned. Everything is working fine. He asked me if there any questions i had, and he answered me. There were no additional charges.
Description of Work: I made a big deal for Comfort Systems to do the furnace. He changed the filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Heather M.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. Shawn came out quickly after we set up the deal on Angie's List to make sure his system would work on our furnace. He then set up time to come out and install only a few days later when it worked best for us. He was prompt and installed the equipment in about an hour. Everything went very quick and easy, wish we had done this years ago.
Description of Work: Installed a humidifier on the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

james Y.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Went as expexted. Cleaned up old installation (which I installed 25 years ago). New install very neat and was given instruction on the humidifier. Nice job!
Description of Work: Remove 25 year old humidifier, install new one and patched up duct from old humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Joan P.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great!! On time and very professional.
Description of Work: tuned up furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

TEJ T.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Shawn is great. Very knowledgeable and friendly.
Description of Work: Installed 3 Nest thermostats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Charles S.
03/2014
4.0
heating & air conditioning/hvac
  + -1 more
He was very knowledgable, friendly, and professional. He showed up a few minutes before the appointment time which was great. My only complaint was that it took a long time to get a call back to make an appointment.
Description of Work: The technician inspected the gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

KENNETH B.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very satisfactory. Shawn saved us over $200.00 by repairing a poorly installed existing unit.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$349

linda D.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were very nice and polite. I sent a picture of my old system and they let me know that the new one wouldn't fit. They were very pleasant, though, and I appreciated their honesty. I would recommend them.
Description of Work: I called to redeem the Big Deal for $349 for a whole-house humidifier installed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
02/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They were prompt, and on time. They seemed to be honest, because my system is 19 years old, and they didn't try to sell me a new system. They said if it is not broke, don't try to fix it, and I was impressed by that. Everything was fine.
Description of Work: We purchased a big deal from Comfort Systems Inc. They checked the furnace for regular maintenance, to make sure it was running properly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARTIN S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
We were pleased with them. We were happy. I was very impressed with them.
Description of Work: We use Comfort Systems Inc for heating and A/C. They tuned up our heating and air-conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Carol O.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
I purchased a big deal from Angie's List and their services turned out fine. They showed up on time and they did the work. I had absolutely no problem whatsoever with them. He came in and he looked at my system, I sort of thought that it might be a setup for telling me I needed a new HVAC system as it might be somewhat older, but it was not and he said that it looked as it was fine. So I thought he was honest about that. He was very prompt. I did not pay them anything extra other than the big deal purchase. I do not have anything bad about them; they were fine. Their price was fine; it was about what I would have expected to pay. They were very responsive; they called me right away and scheduled right away. They were definitely very punctual; they showed right on time. They were quite professional.
Description of Work: Comfort Systems, Inc., came in and looked at my system, changed the filter and kind of did a general check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Angelita C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything turned out well. It was easy to schedule, they arrived on time, and they did the work as specified. In addition, their price was slightly lower than my usual hvac company, and the technician even wore booties while in the house.
Description of Work: I purchased a Big Deal for them to do a tune up on my furnace.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Barbara G.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Fine. Furnace was checked and evidently did not need cleaning. All work done in a timely manner. Very pleased.
Description of Work: Furnace check and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Mary C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went great, very professional and right on time. Would recommend.
Description of Work: Furnace tune-up and looked at electric fireplace It went great, very professional and right on time. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60
    • 1(current)
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Contact information

12202 Stoney Batter Rd, Kingsville, MD 21087

http://www.comfortsystemsbaltimore.com

Service hours

Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Heating Oil,
Energy Efficiency Auditing

FAQ

Comfort Systems Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 AM

Tuesday: 8:00 AM - 4:00 AM

Wednesday: 8:00 AM - 4:00 AM

Thursday: 8:00 AM - 4:00 AM

Friday: 8:00 AM - 4:00 AM

Comfort Systems Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Comfort Systems Inc offers free project estimates.
Yes, Comfort Systems Inc offers eco-friendly accreditations.
No, Comfort Systems Inc does not offer a senior discount.
Yes, Comfort Systems Inc offers emergency services.
Yes, Comfort Systems Inc offers warranties.
Comfort Systems Inc offers the following services: HVAC Systems, Heating & AC Services
Refrigeration repair.

Contact information

12202 Stoney Batter Rd, Kingsville, MD 21087

http://www.comfortsystemsbaltimore.com

Service hours

Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM