Fan Man LLC

Description of Work: Great service, competitive price all around good guys. And they're DC natives!

Description of Work: Replaced ceiling fan.

Description of Work: They repaired a Casablanca fan for me.

Description of Work: They repaired a Casablanca fan for me.

Description of Work: Installed ceiling fan in porch; corrected wiring problem with wall switch.

Description of Work: the work was quick and effective. the gent told me of the over engineering of the fan and how to avoid this costly repair in the future. He also advised me of performance issues to be aware of. it has been over a year since the repair and I have had no problems at all.

Description of Work: I have a mission-style Casblanca fan, which was installed some time ago by my contractor when I built a sunroom. The lights had stopped working. I had just bought a another fan from Annapolis Lighting. When I called them about my problem fan, they immediately referred me to Fan Man. When I called Fan Mann Friday morning, Vic returned my call within 1-2 hours. He was in the area and told me he could come by later that day. He knew immediately what the problem was and had the part with him. He not only fixed the problem, but balanced the fan as well. He was very professional, friendly, and courteous. I would never install another fan without using Fan Man. What a great operation!

Description of Work: Casablanca fan stopped working. I might have needed both a receiver and transponder which would have been very expensive. Fan Man had a receiver with him, installed and voila! It was fixed. I am quite pleased with their services from beginning to end. Prompt, understood the problem, fixed the problem at the best cost to me possible.

Description of Work: I recently purchased a Casablanca intellitouch ceiling fan for my kitchen - I have 4 other such fans in the house. It was installed by my electrician who had to run the wires from a light socket to the new fan location. Turned it on and it worked but the intellitouch process was different than my other fans and neither my electrician or I could get it to work correctly. We called tech services for Casablanca who told us to contact the Fan Man, Casablanca's in-home authorized service tech. Since I had owned the fan less than 3 months, the service visit was free. Piers Hackley, Fan Man owner, returned my call that evening and proceeded to tell me that the intellitouch system had been changed in an attempt to make the fan motors less receptive to power surges. However, he also said that people that have the old intellitouch system didn't like the new system. Vic, Fan Man tech, came to my house the next day, tested the motor and exchanged the motherboard just to be safe. But there really was nothing wrong with the motherboard - I simply could not make the new touch system work. I called Piers back and he said he wasn't surprised and offered to change out the motor and put in the old motor like in my other fans. Since Casablanca wanted the old motors changed out to the new ones, the company would not pay Piers for the parts or the labor. Piers came anyway and said he wanted to make me happy while at the same time cut down on negative conversations with both me and Casablanca. I really liked his honesty! So now I am happy and have learned that to avoid the power surge problem, always turn off the power switch to the fan not just the fan or light switch. I contacted Casablanca about my dissatisfaction with the new system. They were polite but didn't offer me any remedy - the new system stays and if I ever need one of my current fans repaired, I would need to have the new intellitouch system installed. Never - I'll buy a different manufacturer's fan unless Casablanca learns a lesson from Coca Cola and goes back to what was good in the first place.

Description of Work: Piers' and Vic' company, Fan Man LLC, are truly an efficient and professional company. Their knowledge of ceiling fans are enomorous beneficial and their tips will come in handy for the future. Vic fixed my ceiling fan in matter of minutes with replacement of computer part. I arranged the appointment with Piers and he was able to diagonsis the problem over the phone. Vic arrived and fix the ceiling fan time. We are lucky to have the "Fan Man's" in our area! Thank you.

Description of Work: Straightforward and professional service. Happy with results.