Davis & Davis Air Conditioning & Heating Inc

They first suggested tearing up the slab. Turned out to be a frozen dampener. replaced with a manual dampener.

They have been fine that is why we use them. We also have a property management company and they are big enough that they always have someone available if we need them.

Please be aware this company services only Bryant, Lennox and Carrier. I was scheduling a service call and only when I made a point of telling them that we have a Sanyo split unit (through the wall) did they let me know they don't service them. They were all ready to send someone out, and I might have been charged for a service call I didn't need.

From estimate to installation all work was performed as described. The crew of three arrived exactly on time and completed the job ahead of schedule. They laid down floor coverings from the front door to the basement. All old materials were removed. The job site was kept clean as they worked. All functions of the new system were explained in detail prior to their departure. The team was polite and professional and did an excellent job. I would highly recommend this company for all heating and a/c work.

Got same-day service to diagnose problem with natural gas furnace. The tech was very nice and diagnosed and resolved the issue quickly. I didn't comparison shop by price in this instance, but instead based on who could come out the quickest. They charge $85 for a service call and $30 per 15 minutes after the first hour. They had to replace the furnace's circuit board and from what I've researched the parts markup was about 50%. I don't know whether or not this is standard for the industry, but perhaps it is. I was very glad to have an operational furnace considering the cold outside temps that week. The tech was also very helpful in explaining to me how to do some simple regular maintenance on the furnace.

They did accurately diagnose the problem, but they never got back to me with an estimate to have the AC replaced. For the repair, they did come out right away but I do feel the repairman could have been a little more communicative with me about the issue. They put AC coolant in the unit when they left but it only lasted a few days. I feel that this may have been unnecessary.

Overall, the work was done without a hitch. Davis & Davis were very professional and punctual, but more importantly, they provided the highest quality of work. Kevin came to do our estimate and spent a good bit of time with us explaining everything that needed to be done, the different types of systems available and how they worked. Together we decided to replace not only the central air system, which wasn't working, was very old and the reason for our call, but to also replace the furnace. The furnace was working but admittedly, was on its last leg too. The written estimate was concise and laid out step by step what work would be performed. This was way beyond what was offered to us by the other companies we received estimates from. One company gave us an estimate that said "replace furnace and air conditioner and listed a price, $11,000". D & D also had the best price. I would highly recommend them to anyone. My neighbor just used them based on my recommendation.

Overall, well. We used Checkbook to select Davis & Davis. Their receptionist gave us an appointment for the morning hours. The morning of the day of the appointment they called with a 2 Hr. window. They were on time.

They were great. Another company that I used because I have a home warranty told me that the unit was not salvageable because an old part could not be replaced and that I need a new unit. Davis & Davis who I'd used in another house managed to fix the unit about 10 months ago and its worked perfect ever since. They saved me thousands of dollars.

I have used Davis and Davis for about 25 years. The service people are professional and they are always on time.

Excellent. We knew their rates from Angie's List, and they told them to me on the phone when I called. I explained my issue on the phone and the person on the other end knew what I was talking about (it wasn't just a answering service or receptionist). They even recommended potentially replacing our electronic air filter cells with disposable ones if the electronic ones were damaged. They proactively offered this as a solution because replacement electronic cells are expensive. The technician who came out was very respectful and efficient. He performed his assessment in half the time I was expecting. He explained that I did have broken cells. He gave pricing on either replacing them or using disposable ones instead. We went with disposable ones. He didn't have the right size for one of the units and he ordered it, will deliver it when it comes in.

They were extremely professional, were able to schedule an estimate promptly and schedule the work within a couple of weeks. They explained the options for the furnace well, and sent a very professional "prospectus" style estimate, with brochures of the proposed appliances. The workers were right on time to do the work, early actually, and were respectful of our home--they laid down drop cloths on my carpeted stairs and mopped the area down before they left. There were a couple of minor dings in the side wall as they carried their materials in and out. They explained their work and all the remaining manuals, equipment, etc. on their way out. I was very happy with their work.

They came out and left very quickly. They didn't measure anything they kind of just eyeballed it. They were not very professional. I was a little hesitant to use them.

They respond promptly. They let you know when they are on their way so that you're not waiting all day. The price has been reasonable. They are professional and they explain things really well. They get here and get the job done so that they are not here all day.

When I called them, they promptly set up an appointment and got all the information they need. They showed up on the day of the appointment on time, within the window they have given the day before. They identified the problem and replaced the parts right away. They also suggested installing a surge protector to avoid future problems. The A/C was back in working condition in no time. The only reason I did not give an A for the price is because I don't know how it compares to other companies. I was in a rush to get my A/C fixed and did not shop around. They work on a fix price for the first 1/2 hour and then additional charges for the subsequent 15 min. intervals + cost of parts. I found them on the little expensive side, but as I mention I don't have a basis for comparison. On the overall I am satisfied with their work.

Their prices were competitive. The service was timely and they did the work in an efficient manner.

The company came out on short notice (1 day) and offered a specific time as opposed to a window of time -- which is really unusual these days. The technician called me to let me know he was on his way, and he was right on time. He was also friendly and thorough. He told me that the office staff had under-quoted the air conditioner check. I was going to forego it and wait until spring, but the technician called the office and worked it out so they went with the lower price -- which I really appreciated. Prior owners of my house consistently have used this company, and the furnace is in great shape. I would recommend this company to anyone.

This price is for one of the repairs. Their prices are very good. They are extremely honest. They take the time to communicate well and give all the options. They do everything to keep the cost down for the customer. They are also very fast. I will use them again in the future and would recommend them to others.

My experience with them was good. I have no complaints at all. I thought that their prices are competitive and the quality of the work has been great so far.

Very consistent quality and service. Have dealt with this company for many years and have always been happy with their service.

I pulled this company from the list and they came out and performed the job.

The company scheduled the work between one and five o'clock of the day I called, and the technician arrived at three o'clock. He tested the system and changed the filter (much more quickly than I can). Everything was working. Then he made a number of very practical suggestions that I would improve the air conditioning. I have carried out his suggestions and the house is definitely cooler. I would certainly use this company again and plan to ask them to check the heating and cooling annually.

Smoothly, reliably and efficiently. Note, 2 years ago, my A/C went out and the owner inspected it and said don't replace yet. I think we can get another year or two out of it; he was right! Instead of trying to make more money, he was honest and saved me a lot of money. This year, when he said it couldn't be fixed, I believed him!

Our AC was slowing losing its cooling over the past several days. I choose Davis & Davis from Angie's List based on many positive recommendations and in spite of one very poor rating on the list. I called at about 4:45 pm to find out that unless it is an emergency they close at 4:30. I called at 7:45 the next morning and a was given an appointment for the same day between 9-11 am. The tech called to say he was on the way at 10:30 and that there might be a delay do to a thunderstorm in the area at that time. He arrived a few minutes later, diagnosed the above problem, fixed the problem, and make suggestions for optimizing the filters. He checked the boiler and suggested a service call in heating season. Overall, it has to be one of the best experiences I have had with a service company. Certainly the technician, Steve was a major factor in my overall satisfaction. He was prompt, professional and very reassuring about the overall health of our system. So often techs seem trained to be high pressured sales people with a gloom and doom attitude determined to scare you into replacing everything.

It took a month because their technician failed to note that additional parts had to be replaced in addition to the coil. With the new coil in place, when they started up the unit the heat pump failed. That was no big surprise since the heat pump was at its life expectancy. Its just that the heat pump was working before the coil replacement and not after.