48 State Moving & Storage Inc

That experience was horrible. They underestimated. They over charged. They were terribly unprofessional. They damaged items too. They had a budget rental truck that was not big enough, so they brought another truck. They also misrepresent how we could pay for the service of the final payment. They told me they could not take a credit card without charging a percent more.

Moving went smoothly and on time!! They delivered things to multiple locations and got everything right!! I have recommended 48 States many times and everyone tells me great things!! I will definitely be calling them again for my next move!!

Both of the moves were a little out of the ordinary because the shipments were going to multiple locations. In the first move we were dealing with possessions that not only had emotional value but that were quite valuable, such as artwork and antiques. Every piece was handled with care, delivered on time and in perfect condition. The second move was from Annapolis Maryland to Charlotte and Atlanta. Again, both shipments were delivered on time and in perfect condition. I have recommended 48 States to my clients as well as my friends and would not hesitate to use them again. They were personable, accommodating and careful.

Came fast. Wrapped everything up. Moved it to storage until a big truck could get it. Transferred from storage to truck. Arrived in Miami in perfect condition.

Arrived on time. Packed perfectly. Delivered and set up. Smooth move.

The move went very smoothly - they came around 8 in the morning and wrapped all of the wood furniture with blankets and plastic wrap. Then they loaded up the truck around noon. At our house, the unloaded, unwrapped everything and put it where I asked. I think we were completely moved in by the late afternoon. The cost was in line with our estimate. The guys were nice and polite and very efficient.

48 States Movers came to my apartment an hour late, two out of three of the movers spoke so little English that we couldn't even communicate with one another, then they hastily "wrapped" only half my wood furniture in furniture pads, after telling me they would be covering all of it in said material. They then moved my things out to their truck, after which I was asked to sign off on the charges and the quality of the service. I was obviously not going to tell them I wouldn't sign the sheet, because they had a truck full of my things and I needed them to bring those to my new place. But being presented the paperwork before the move was over was unprofessional. I signed it because I thought I had to in order to complete the move. After moving my things to the new condominium, which they did with much grumbling (though they already knew it was a third-floor unit), they dragged heavy furniture over my brand new hardwood floors without any protection, the damage being permanent to the new condo. Also, after the sun came up the next day and I was able to review the state of my things, every piece of wood furniture I owned had scratch, gouge, and finish damage. I estimated the damage at nearly 600 dollars. When I contacted 48 States Movers about it, they claimed that I would be sent a 50 dollar insurance check and that more compensation wasn't required because I "signed off on the sheet after a walk-through of my items." I was never offered a walk-through, nor could I have seen the damage until the next morning, when there was enough light to inspect it. I contacted the Better Business Bureau, and in response to my complaint, 48 States lied and said that I had approved with my signature the good quality of the move. They then NEVER sent me even the 50 dollars that they told me and the BBB they owed me. I suggest no one hire these people for you move, they will ruin your things and will not compensate you for the terrible service.

It got us from point A to point B. They grossly underestimate the size of the load. They had to get two trucks. They gave us an estimate for 4000 but it came out to be 6000. We have a lot of antiques, and they wrapped them. They took our 150 year old chinney cabinet and threw it in the back, but fortunately everything came back good. They were ok. They don't have their own trucks, they used budget rental trucks. I would not use them again.