A locally family-owned & operated Maryland business installing residential, commercial, and industrial fencing in Baltimore, Harford, Cecil and surrounding counties year-round. Family owned and operated.
Installed wrong size fence. They came out twice and promised both times they would replace fence. It’s been almost 2 years. I think because we’re seniors they think it’s ok to cheat us. Beware of this business. Please use another fencing company. If I could rate a 0 (zero) I would.
Description of Work: Backyard fence
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from C&C Fencing Inc
We wanted everyone to hear our side of the story as we are are very reputable company and strive to TRY and make everyone happy. First we want to apologize to Mrs. [Member Name Removed] for he dissatisfaction with us. We don't like to hear this and try to resolve every issue that arrises but this is one that is different. Mr. [Member Name Removed] wanted a fence to match her neighbors fence that we install approx. 10 years prior. With this, the supplier that we dealt with at the time for Mrs. [Member Name Removed]'s fence wasn't the same supplier that we dealt with 10 years prior. The understanding was that the new company would match Mrs. Ebrights fence as closely as possible to what her neighbor already had and we think they did a great job at doing this. The job was completed and everything looked great. Mrs. [Member Name Removed] was pleased and paid her final balance. Sometime later she reached back out to us and explained the styles didn't match up. We went out and investigated and found that the only difference between the two fences was 1/4" spacing difference in between the pickets......thats it. We don't ever recall telling her that we would come out to replace her fence over this 1/4" spacing difference.....it is barely noticeable. If this was an issues with a dog getting out of the yard, that might be a different story but that was never brought up. It was just the fact that it didn't match 100% to her neighbors fence. We explained that the supply companies were different over the 10 year span and they would match it up as close as possible. Nothing else is wrong with the fence and she has never complained about anything other than that or we would have come out to address any other issues that she has had. We appreciate Mrs. Ebrights business and again we aren't happy that she it dissatisfied. I do believe that she wouldn't have paid the final balance if she wasn't fully pleased and satisfied with the fence as we don't collect this until after the fence is fully completed and the customer is please and satisfied with the end result.
Michael G.
06/2021
1.0
fencing
+ -1 more
I had several problems trying to get a fence installed from C & C fencing. From on site estimate to getting an offer took about 11 days and multiple follow up emails. After signing a contract to install the fence I was told I would hear back shortly for an install date. I Again had to reach out after not hearing anything for another 12 days. I was told that the work would start in about two weeks. After waiting two weeks, I had to reach out again to confirm installation and was told it would be in a week. Then later that same day I was told due to a cost in material increase I would now have to pay an additional 700 dollars. I would not recommend using C & C Fencing. Their communication was extremely poor and a last minute price increase was not something I expected from trying to hire someone to install a fence.
Description of Work: Fence install
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$2,900
Response from C&C Fencing Inc
Good morning and hello to all! As we all know, we are in trying times and trying to run a business these days is harder than it has ever been. Covid has destroyed the world and out everyday lives. As we learn to adapt to the situation there comes many struggles. One in particular is pleasing everyone. No matter what, it just is merely impossible. We are sorry Mr. ******* isn't happy with our services. We are sorry that we couldn't meet his expectations. The mere fact that he thought we could install his fence in two weeks should set off alarms because we are booking 2 months out as every other reputable contractor is. Maybe he misheard 2 weeks for 2 months, I'm not sure but again, we are sorry you aren't satisfied with our services. The struggle continues as supply and demand can't keep up. Materials are hard to get and when they do come in.......they go right back out. Materials are constantly on the rise and on the rise without notice these days. Very very difficult to run a business anymore. Having a schedule..........there hasn't been a solid schedule since March of 2020. Mr. [Member Name Removed] *******, our apologies buddy! just know we are trying our very best and our intent wasn't for you to be unhappy and give us negative review. We are sorry that you feel this way about us. Wishing you the best!!
VICTORIA A.
10/2020
5.0
fencing
+ -1 more
Very professional, and showed up on time, had an estimate the very same day. Really nice to work with, however, we couldn't hire at the time. The cost of he project (even though I'm sure it was fair), was a bit more than we were expecting at this time. So we decided to postpone the project for right now. But would hire this company down the road.
Description of Work: Relocating/repairing a privacy fence.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Timothy C.
01/2018
5.0
fencing, dog fence
+ 0 more
Very, very well. The fence looks great and the 4x4’s have kept her from tunneling under the fence, total success.
Description of Work: Install a vinyl fence with wooden 4x4’s buried between posts to keep an energetic husky from escaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel W.
05/2017
4.0
fencing
+ -1 more
Joe was great. Had to haggle a little bit to get the price above but he was honest and very punctual. Very nice guy to work with. I decided to go another way based on schedule but his price was darn close to what I paid.
Description of Work: Fence quote. Split rail. Wire.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Paul G.
07/2016
5.0
fencing
+ -1 more
unknown
Description of Work: C&C put a 144' board on baton privacy fence up in our back yard in one day, looks beautiful and very sturdy. Mike is the owner and ran the crew, which I like to see. Mike takes alot of pride in his work and answers all your questions and concerns before and during the job. |Thanks for everything Mike |Paul & Nancy
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4
Jennifer D.
06/2016
2.0
fencing
+ -1 more
Estimator showed up at our home to give us a quote for fencing. Was told that they would get it to us with in the next few days. All other fencing companies were able to give us a quote before leaving our home. No estimate ever sent. Followed up with them multiple times to get no response. Finally get a response over a week later and was told quote would be ready by the end of the day. Never received a quote. Called again and no response.
Description of Work: Estimate for fencing.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Charles A.
11/2015
5.0
fencing
+ -1 more
unknown
Description of Work: Fantastic job of building a privacy fence, and much less expensive than other estimates.
Rating Category
Rating out of 5
Yes, I recommend this pro
Aaron L.
10/2015
5.0
fencing
+ -1 more
These guys have fence installation down to a science. I was amazed how quickly yet precisely they put up our fence for our puppy. We have received countless compliments on their work over the past month by neighbors. Mike stands by his work and when it became apparent that he had received sub-par post caps from his material supplier he readily agreed to replace them all, without complaint. I have used C&C Fencing twice and will have another project for them this winter. I won't bother to get multiple quotes. C&C Fencing is the company of choice.
Description of Work: Mike Costello's team at C&C fencing installed beautiful pressure treated picket fence in our backyard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,450
Robert B.
09/2015
5.0
fencing
+ -1 more
Mike was punctual when coming out to provide us with an estimate. He came in several hundred dollars less than his competitors. The crew arrived on time and were polite and efficient. The job was completed on time, and we are very satisfied with the fence. We would definitely use this contractor again.
Description of Work: Removed old split rail fence and installed new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Louann T.
03/2015
5.0
fencing
+ -1 more
C and C did a terrific job. They provided best price and were very professional and on time.
Description of Work: Installed entire new fence and two gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Kelly G.
10/2014
5.0
fencing
+ -1 more
Overall everything went well. The owner stopped by and provided a free estimate. He was very responsive with all the email correspondences... This was very important to me, considering my experience with previous contractors who were unresponsive. All in all the price was VERY reasonable. The fence installation was quick and efficient. I would recommended.
Description of Work: I needed to have the fencing for my townhouse replaced. They took out the old fence. Installed new posts in poured cement and built and installed the new fence. They disposed of the old fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louann T.
07/2014
5.0
fencing
+ -1 more
This was a great experience! Mike at C and C Fencing came and measured my property, provided an estimate a few weeks ago. Then yesterday they came and installed the fence in one day. The fence is amazing - sturdy, beautiful and functional. The crew was professional and efficient. They paid attention to each detail including the clean up when they were done!
Description of Work: Measured and installed a split rail fence with wire in my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Ralph P.
06/2014
5.0
fencing
+ -1 more
Charlie was our sales contact, and did a great job explaining about the Company, also was able to meet our requests. Hector was our Lead installer, very professional, and followed up with a walk around to make sure we were 100% satisfied with the finished product. We have received several compliments from our neighbors about how great the fence looks. Overall, it was a great experience, and we would recommend Fine fence to our friends and family.
Description of Work: Installed Cedar 6 ft. privacy fence .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Karen L.
03/2014
5.0
fencing
+ -1 more
It went great. I got prices from three different companies and Cand C was not only the best price, they also impressed me the most with their responsiveness and professionalism. They returned every phone call and e-mail and we had to go back and forth a lot due to my HOA issues. One fence company told me not to worry about getting a buiding permit! Really? Cand C actually got the permit for me and never once mentioned skipping that step. Having just sold a house, I know what you go through when you have to prove things to a buyer. No permit would be a nightmare when it comes to selling. The day my fence was being installed, Jim showed up early and laid everything out and dug the corner holes so there would be no issues when the crew came. The crew was polite and very quick. They cleaned up every little piece and the fence looks awesome. I couldn't be happier with Cand C Fencing.
Description of Work: Installed a six foot fence around my townhouse yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Megan A.
12/2013
5.0
fencing
+ -1 more
Mike had a very competitive price. All of the fencing companies were about 4 weeks out so that seemed to be standard. He stopped by on the second day to check out the work that his crew was doing. They had to work around a large metal object that was buried in our yard. They even tried for several hours to dig it out but had to give it up and put fence posts around it when it the hole was over 8 feet wide and they still hadn't dug it up! (I think it might be a buried tractor) They accidentally cut our cable line but it was dig safes fault because they didn't accurately chalk where the line was. They even spliced it back together for us until we could get comcast out to fix it. I did find a few fence scraps behind the fence once they were gone so I think they forgot to do a final walkthough but that didn't really bother me because they did an excellent job installing the fence. It looks great and I'm happy we went with them.
Description of Work: Installed paddock and chain link fence. Around 500 feet total. Paddock on front and sides and chain link in the back. On a sloping lawn. With three gates (2 small and one large)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,350
Robert P.
10/2013
5.0
dog fence, fencing
+ 0 more
Mike Costello came out on-time and gave us a very reasonable, clear estimate that was exactly what we requested. We received quotes from a company we had used previously, as well, but it was not satisfactory. We selected Cand C. Mike's team was delayed for installation by a day purely due to heavy rain. He proactively called us to let us know what was happening and kept us informed. Communication was excellent. The crew worked neat and smart, was friendly and cleaned everything up when done. The workmanship was excellent, and I found no issues requiring call-back. The new gates are definitely better built than the ones they replaced, and the latch hardware was much nicer. The mesh was put up neatly and they made sure that the mesh actually reached the ground, taking pains to bury it slightly as needed. It was a far better installation than our previous company. We will happily call Cand C for any future fence needs!
Description of Work: Replace and dispose of about 60 worn and warped boards on our existing 6 rail estate fencing; replaced dual 5 foot gates; added a 2"x4" vinyl coated wire mesh to 400 linear feet of fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Aaron L.
08/2013
5.0
fencing
+ -1 more
Mr. Costello visited us at no cost, listened carefully, and provided us a detailed estimate complete with a diagram of the work to be performed. Mr. Costello gave us a few days' notice before the date of construction/install. On the project day he and his workers arrived at the time he promised, worked efficiently, and took care to treat our property with respect as they worked. He used quality materials and did not cut any corners. As his team neared completion we addressed one concern to him, which he immediately embraced and set about making right. He made sure to check that we were completely satisfied before wrapping things up for the day. I would absolutely use Cand C Fencing again.
Description of Work: C&C Fencing built a trellis along our backyard property line according to a concept we provided (a photograph found on the internet) of what we liked. The purpose of the trellis was primarily to function as an aesthetically pleasing privacy screen between us and our neighbors, make the backyard more inviting, and to help define the boundary of our backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Arthur K.
06/2013
5.0
fencing
+ -1 more
Mike Costello was delightful to work with from the time we spent with him at the Maryland Home and Garden Show, to his visit with us and the installation. He did exactly what he said he would do. The men were very careful of our plantings and the crew leaded made a very good suggestion regarding the placement of the gate. I have no reservations on recommending Cand C Fencing. As a further note, we had another company install a much larger part of the fence several years ago and I called them first expecting them to be competitive and responsive. They were neither: they would only give me a rough estimate over the phone. The reason the small section had to be replaced is that the original fence was put up by a neighbor and he would not let us replace it when we did the larger job. Kudos to Cand C!
Description of Work: Installed small section of fence and gate in rear of property. They also hauled away the old fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Kathleen N.
10/2012
5.0
fencing
+ -1 more
I am most pleased with the work performed. Mike and I discussed replacing the remaining chain link with a wooden privacy fence. He has since provided an estimate and photo so I would have an idea of what the stucture would look like. Mike has been great to work with; he does not do the hard sell or up-sell, but listens to what you want and provides it.
Description of Work: I wanted the gate and stationary sections of chain link fence removed from the back of the property to allow for ease of parking. I contacted C&C Fencing on a Monday and Mike was out Tuesday afternoon to take a look and discuss the job. I had the estimate the next day and the work was scheduled for the following Monday afternoon. Mike and his crew arrived prior to the scheduled and had the gate and fence down in no time. There was a chunk of cement used as a piling that needed to be removed and the hole that remained was patched as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Milton A.
09/2012
5.0
fencing
+ -1 more
The estimate was the lowest out of three and Mike is very low pressure--a definite plus in my book. He listened to my wishes and was able to match very well the existing styles of fencing we already had in place. Turn around time for the job was reasonable--about three weeks. They came out and worked without my being there and completed the job in two days, which was how long Mike told me it would take. The fence and gates look fantastic and seem very sturdy. They cleaned up afterwards and left the backyard looking great with no supervision from me whatsoever. I can't say enough good things about these guys!
Description of Work: Mike and his crew replaced two lengths of wooden fencing in our backyard (two sides of the yard), installed two gates for us and replaced 4 worn-out boards on our deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Kerri P.
08/2012
5.0
dog fence, fencing
+ 0 more
They were very responsive to come out and give an estimate. Of the five companies I received estimates from, Cand C's was right in the middle price-wise. They sent a detailed contract ahead of time. It did take about a month for them to get me in the books for the installation. It took about 5 hours to install. Jim (one of the company owners) was onsite the whole time. He explained everything to me. The materials and installation are high quality. I would highly recommend them for fencing needs.
Description of Work: They installed a 110 ft 4-foot split rail fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Tracy M.
07/2012
5.0
fencing
+ -1 more
He just seemed like a very nice guy. He was very prompt and he told me what he was going ot do and he did it. He is a local guy.
Description of Work: I got a quote from C&C Fencing Inc fora new fence.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
CHARLES C.
12/2011
5.0
fencing
+ -1 more
Responded to my initial inquiry within 24 hours. Jim was on-site to provide quote within 48 hours. Recieved the quote by e-mail within 2 hours of site visit. Responded promptly to my many questions. Took care of all permits. Project was completed within the projected timeframe. Installed posts on day 1 and completed the fence the next morning. Left worksite in excellent condition. No debris. High quality workmanship and materials. Excellent experience overall. Highly recommend.
Description of Work: Installed approx 55 ft of wood shadow board (board on board) fencing along back property line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Christine P.
09/2011
5.0
fencing
+ -1 more
Cand C Fencing was referred to me by a co-worker and I contacted them for an estimate. Mike Costello came right out and gave me an estimate and worked closely with me to answer my questions and offer alternatives on materials. Once I decided on the type of fence and material Mike placed the order with the Manufacturer. Approximately 4 weeks later Mike contacted me to let me know the material had arrived and we scheduled a date for installation. Mike and 2 workers arrived promptly on the scheduled date and by early afternoon the fence was installed. Throughout the installation Mike kept a close eye on detailes and even went the extra step to cut the bottom of the fence on the side of my house so it looked level since the ground had a slight slope. Mike and his workers did an exceptional job on the clean up. Overall this was a very pleasant experience and I highly recommend this company.
Description of Work: C&C Fencing installed an aluminum fence with 2 gates (one double & one single) in my back yard.
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Service Categories
Fencing,
Animal Fencing
FAQ
C&C Fencing Inc is currently rated 4.8 overall out of 5.
C&C Fencing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa