BENJAMIN FRANKLIN PLUMBING

Ok. These guys are good plumbers, just extremely overpriced. Shop around first, you might be surprised, wish I had.

First the person was late, second he did nothing but look at the washing machine/not touching it even. Nope you don't need a plumber you need a new machine. Wasn't even here 3-5 minutes total and bills me over 200.00 for his "gas and time". TERRIBLE

The company was punctual and very straightforward with estimates and options. Chad was very professional, helpful and did a great job. I was far happier with this experience than with several other plumbers we've used in the area that actually get better reviews on Angie's. I did feel the price was a little high, but in the end willing to pay a little more from someone who actually seemed to know what they were doing.

unknown

works okaysaid i needed part which he didnt have waste of money

unknown

I purchased the "Plumbing Service Call" which included $35 for the plumbing service call and $ 50 toward any repair. First he showed up without calling though I was assured he would call first. Only reason they got an "B" was he at least showed up early in the morning. Then he wouldn't even take the shower know off to look at the valve. He explained that the $35 was to "get him in his truck and drive to my house" and he could touch any tools unless he charged me $ 111. When I offered to take it apart just so he could look at the shower valve, he said he wasn't allowed to do that. He told me the repair price to replace the cartridge (literally a 15 minute job - as confirmed by the plumber) was $ 411. This was a total rip off - If I want to pay someone just to come to my house, I'll invite my ex-wife.

They are very overpriced.

Fixed the leak and check out some issues that I had with a gas pip that was deteriorating from touching a copper pip.

They were fine. I was happy with the work.

They were things that he recommended that needed to be done, but it was very expensive and we opted not to do it. I would shop around before I have them do any work here again. If there is a serious problem, I think they are capable to handle it. I was not always happy with the work they did for me before.

This company was very responsive on the phone and great at answering questions and letting me know what their company does and what to expect. The plumber was prompt, extremely knowledgable and thorough-made sure he understood our concerns and had addressed them all before he left, including helping us figure out where our main water shut off location was in our new house that we are still learning. The gentleman cleaned up well after himself and I was very comfortable having him in our house.

They were really good and very professional. We were very happy with their work.

Justin successfully cleared the kitchen drain, but it took several tries. First, he snaked the drain through the kitchen sink, but that didn't quite do the trick. Then he went down to the basement and snaked a section of drain pipe through an access port. Then, since the drain still wasn't clear, he snaked the drain through the kitchen sink. That finally worked. There was a bit of a mess for me to clean up, but I'm just grateful that the drain is now clear and that I can use the dishwasher and kitchen sink.

They were prompt and gave a estimate. The price was higher than I expected.

Whenever I need them, they come and attend to the problems in a timely manner. They are very professional and very service oriented. Their prices are reasonable.

They arrived within the one hour time window I requested. The mechanic, Ken I think was his name, was very curteous and even wore shoe covers. He was in and out within a few hours and took the time to make sure I knew what he was doing step-by-step. I was very impressed with the overall service experience.