WASHINGTON MARBLE AND GRANITE CO

This was a long project, as my kitchen wasn't constructed to support the weight of a granite countertop. In addition, I had a radiator under the sink which restricted the size of the replacement under mount sink. Initially, things went quickly. I met with Teri at the showroom, was informed of options and the like, and scheduled a measuring with Joey. I put down an estimated 1/3 at this time. Joey came as scheduled and I was informed and shown that part of my counter didn't have sufficient strength to support the granite. A possible solution was decided on and the project was put on hold while we waited for a kitchen cabinet maker to meet with me to see if the solution would work. Eventually, I met with an excellent cabinet maker and we ended up replacing part of my kitchen with new custom cabinets and at the same time removed the old cast iron under sink radiator and put in a modern slim radiator. After the cabinet was installed, WMG came out and did a beautiful job on the installation of the granite and the under mount sink. A plumber finished off the work and we're very happy with the final product.

Great experience. We were comfortable paying alittle more as WMG assured us they could fab and install the granite without seams. It took a crew of 4 men to accomplish the task and they did a fabulous job. Teri was wonderful and all the other folks we met at WMG were just as pleasant and professional.

I called several shops and no one would do it because it's a small job and messy. Washington Granite and Marble had an opening so they came right away. They did a great job cutting the granite without damaging the counters. They were quick and cleaned up so that I was not left with a mess. The crew was very professional and helpful. I would use them again.

Did not use Angie list gave refund

They were very hands on and friendly I would recommend them!

At the recommendation of my cabinet provider, I contacted this company for a quote, sending them drawings and asking for some advice on supporting a shelf. While there seemed to be some minor misunderstandings on the quote, it was in the range of others. I then went up to see their granite remnants and was quite impressed. The staff was very supportive, having an umbrella and water available for the heat. There were numerous options that ere a good fit. There was a delay in getting a quote difference on one of them. On their behalf, they reserved the remnant and ended up honoring the original price on this specific piece. The man who came to measure was very professional and worked efficiently. The installers were superb. There was a minor difference with my expectations on when a curve started; however, it's fine from a design point of view. I am quite pleased with the results and feel that the pricing was fair and the quality of the installation, well above others I have had.

They worked with me to find appropriate types of stone, slabs, edging. Very professional. Came to measure, later install - quality job done in good time. I would definitely work with them again.

SCAM ALERT! I was in contact with Joey Ganassa from Washington Marble & Granite company about getting counter tops for my kitchen. He emailed me a quote and it was over $400 more than any of the other quotes we were getting. I thanked him for his time but told him that we would be choosing from the companies that were in our budget, since Washington Marble & Granite was too expensive. Joey wrote me back and told me that they could work with my budget and find something for me that I'd love in their remnant section, and that I should schedule an appointment to come in and look and all the slabs and numerous remnants they had on site. I did so, and drove a hour to their location. Once I got there Joey quoted me the original price for our job. I reminded him that he told me they could do the job for a price more consistent with the other companies in the area, and in a very rude manner he told me that I must not be able to read correctly because that is not what he meant. I then pulled up our email on my smart phone and showed him exactly where he said they could do my job for our budget. He then back peddled and explained that he didn't really mean it that way, and that they didn't have remnants at all. I asked him what compromise we could come to and make a deal work, and he told me that he wouldn't budge from his high price and that I should just leave. Getting extremely irritated I told him that I drove an hour based on his word that he would honor my other quote, and the least he could do is reimburse me my gas money and we could just call it a wash. He laughed and said that he certainly wouldn't pay me a dime. I suspect that they say anything they can to get you into their showroom, and then pull a bait and switch on you. When you don't fall for it Joey Ganassa laughs in your face and tells you to get out of his showroom. I'll include the portion of Joey's email here word for word so you can see how he operates: ME: "You seem very reputable, but simply way higher than our other quotes." JOEY: "If price is your absolute #1 factor the best that I can do is say that you can come out and pick a remnant in our yard for the same price, if we can find something big enough." ME: "Please let me know off-hand if you have any remnants possibly large enough for our job. Seams at the corners are okay. " JOEY: "We certainly have enough stone for your job. I?m glad you are deciding to come by and see what we have to offer." ....So I drive all the way over their and he tells me they don't have enough stone for my job, and never have! SCAM ARTIST AND RUDE JERK!

I contacted this company on a whim hoping they could help with an oddball job. We already had granite in our kitchen, but recently removed the 4 inch granite back splash as we wanted to tile the entire back splash. After removing 3 heavy pieces of back splash, there were some pretty large gaps between the counter and the wall. So large that wall tiles would not begin to cover-up the issue. We asked Washington Marble and Granite if they would chop down the 4 inch granite to a shorter height. Joey helped us out and made himself available on a Saturday, which is not a normal business day for them. After about 45min, we left their shop with some spiffy 1.5 inch granite back splash pieces (if we had to have them, figured we would make them smaller). Super friendly and they did a great job with our weird request. We plan to use them in the future for some bath remodels.

Picked out slab in their showroom. They either with general contractor. Everything was perfect. Granite countertops are beautiful.

WMG gave me an estimate based upon my drawings that was comparable to big box store sale prices. Upon my accepting his estimate, I went to the facility to examine the actual slabs of granite at their facility. While there, the owner gave us a tour of their hi-tech automated facility that cuts the slab to exact specifications. After we picked out our particular slab and signed a contract, they provider scheduled a time when they could come out, do a site survey and make exact measurements using a computerized measuring system. Joey came out and took the measurements, giving us many helpful suggestions regarding the bar section of the countertop. There was about a two week period of time that our slab was cut and fabricated. The install crew even came on a Saturday to accommodate our needs. The install only took about two hours for the 55 square feet of granite. It was extremely well done. The crew was friendly and informative as they gave us an orientation of how to care for it. The crew also ran into some problems with the leveling of the cabinetry which they had not installed, but worked to remedy the situation with little obstacle. We are very pleased and highly recommend them for the service, selection, professionalism and competitive pricing.

I selected granite from their granite yard, and they cut, polished, and installed the new pieces. I have a large, oddly shaped island with a cooktop cutout, and they were able to do the entire island out of one piece of granite. They did a great job measuring everything out and minimizing the number of seams that I have. It looks amazing. They have been owned by the same family for 3 generations. It is a great family business, and they are great people who stand by their word. Their service is excellent, and they take the time to help you to pick the right stone for you, for what you’re doing. The price was definitely reasonable, and I felt the quality of work was top notch.

The new countertops look beautiful, and they worked well with the other contractors that were also doing work in my kitchen at the same time.

They are very good on follow up. They are a very good company to work with. I would highly recommend them, and I plan on using them in the future for my bathroom countertops.

They were very professional and showed up on time everyday when they were supposed to. They were very clean and never left a mess behind. They were very patient with me and took their time to make sure that every little detail was done to my liking. They do great work and I was very pleased with how everything turned out. I have already recommended them to other family and friends.

They are great! I have a lot of confidence in them. Lucky for me, they were willing to work that far away in Delaware. They made two trips which were over three hours away for measurements and then for installation. The granite has a lot of movement in it and the fabricator diligently worked for about two hours trying to figure out how I could use that slab so that you wouldn't see the seam and salvage enough of the slab to use in the bathroom and he succeeded. Five years after the granite was installed in my kitchen of my primary home, there was a stain in the granite that I could not get out. They sent two guys over and they spent one and a half hours and were able to buff it out. I will be hiring them again for another custom granite job for my vanity. The company consists of several generations within the family. They are great and truly an amazing group. I couldn’t say enough good things about them. I have referred them to several people.

I am relatively happy with the work that they did. I think they were very responsive. It was really nice to work with them in picking out what we wanted. They made a big effort to help us find exactly what we wanted.

The work was fine. The installation went fine and there were no problems at all. They did extra work that another company didn't mention they complete as a regular routine and they put in a steel rod reinforcement under the sink. I was more than happy with them. I liked the selection they offered. We went to another countertop to company and they offered a much less selection. They were extremely nice and they also followed up with us even when we weren't so timely with them. They were very informative and answered all of our questions. They were a pleasure to deal with. We are going to remodel our own kitchen and we will definitely consider using them.

I needed the countertops installed promptly before my sons birthday party. They performed the estimate and fabrication within two weeks of contacting them. At the office the lady (I have since forgetten her name) was very friendly and patient as I was juggling my three year old at the appt. She gave her a cute light up Santa pen and the guys in the office gave her a box of chocolate. It was a nice gesture that was not expected or obligatory on their part. They were all professional and I would certainly recommend their services.

I was looking for an affordable option to updating kitchen prior to putting it on the market. They were very helpful, providing me with affordable options, and moved quickly to have it installed. I would use them again if I have the need.

We had a good experience with Washington Marble & Granite. First, they have a very large selection. Although we didn't go with a particularly exotic granite and could have easily purchased our granite elsewhere and for a lower price, we chose to go with Washington Marble & Granite. We liked that they are a well-established company so that if we were ever to have an issue, we would have someone to turn to. As mentioned, we could've gotten the same granite a bit cheaper at some other companies, but are not confident that those companies will even be in existence in the future. We're happy with our decision and our new countertops.

Joey from Washington Marble and Granite meet with us at a time of our choosing. He described that he could not give us an estimate at this time as his job was to do an initial measurement so that when we visited the company site to choose the granite then the estimate could be prepared. Next we had to make an appointment to visit the company store to choose from a wide range of stones what we wanted in our kitchen. When we visited the outside lot on a nice sunny day to choose our countertop the company owner grabbed an umbrella on the way out the door. I thought this strange but this item is very important when trying to pick out your granite. When looking at the stone in sunlight then in the shade of an umbrella the colors are quite different. He wanted to make sure we were not disappointed once the stone was in our home where you do not have direct sunlight. We made our choice then he provided us an estimate via email within 48 hours. We accepted the contract. Then Joey made another visit to double check his measurements and confirm the work to be performed. 3 days later after the countertops were cut and polished the installation crew arrived on time to do the work. They were very professional and did a wonderful job paying close attention to detail as they sealed around the edges and sink. Just a note they do not do plumbing. I hired a plumber to install a new garbage disposal and faucet. There is also an extra cost if you have them remove the old countertops. In my case I did this myself. It was not a very difficult task so you can save yourself some cash. All and all I feel the granite countertops and the work performed were well worth the money.

They’re wonderful! Rob, the owner, is very trustworthy on his advice. He’s really easy to work with and is willing to get stone from any wholesale/warehouse, so you can have your pick of anything in the area. I have no complaints; they do excellent work.

The service was excellent overall. The saleswoman, Terri, was terrific at taking the time to explain everything. I was new to this entire process, and she walked me through the entire thing. She gave me lots of time and attention; she really went above and beyond what I expected! The professional who installed the tops was also great to work with. There was a small problem with one of the tops which he took care of right away.

The service was excellent overall! We were very pleased with them. They provided recommendations on what would go well in the kitchen area, and were helpful with showing us the samples. They delivered when they said they would, showed up on time, and were very professional. They installed the countertops quickly and everything went very well overall.