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Curtis Fiber Cleaning, Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

To us at Curtis Fiber Cleaning the most important aspect of our business is making sure we provide great customer service and reasonably priced professional Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Drapery Cleaning, in home Oriental Rug Cleaning and Hardwood Floor Cleaning Services. Additional address - 24620 Ridge Rd, Damascus MD 20872.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning-carpet, tile, grout, upholstery, rug, drapery, hardwood floor & mattress. Water damage restoration. Floor stripping & waxing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.044 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 44 reviews

Shirley K.
07/2020
5.0
carpet cleaners
  + -1 more
John cleaned my carpeting and did an amazing job! The carpeting on our stairs and hallway was dirty and worn. I have had it cleaned almost once a year, but evidently it was cleaned improperly. In the past, too much soap and the wrong type of soap was used and left a residue which picked up dirt. John was able to remove a lot of this residue and it helped the appearance of my carpeting.The cost was higher than I anticipated, but i received a much better job than on previous cleanings. John also has the proper equipment for doing a great job.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Steve L.
02/2018
5.0
carpet cleaners
  + -1 more
Kevin's 2 man team did a terrific job. The wool wall to wall and the oriental rug had to be dry cleaned. The rest of the rooms used traditional wet cleaning. The team arrived on time, worked well together, took care to not damage any of the just painted walls & baseboards, and completed within the estimated time of performance. It is clear that they took their responsibilities seriously. All of the rugs turned out great. We will definitely use Curtis Fiber Cleaning again.
Description of Work: Several rooms of wall to wall carpet including wool and one oriental rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Kevin B.
08/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
John did a very thorough job. He was very friendly, very professional and gave us helpful suggestions. We had a few areas that needed a touch up after the initial cleaning and John gladly returned to do a second cleaning of those areas. Great job at a reasonable price.
Description of Work: We had wall-to-wall carpeting in three rooms and one carpeted stairway cleaned. They also cleaned an 6 X 8 ' oriental rug at their facility.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela T.
05/2017
5.0
carpet cleaners
  + -1 more
Carpet in the basement looks new. Bedroom carpet is worn, so it didn't come out looking quite as nice. This was a deal that I purchased.
Description of Work: Two carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Chris V.
04/2017
5.0
upholstery cleaning
  + -1 more
Everything was fine. They were friendly and explained everything. It was good. I didn't have anyone to compare price to because that was the only one I could find.
Description of Work: They steam cleaned our mattress.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Susan D.
10/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great job. Carpet in the hall was especially tough due to pet stains but he was able to clean it and you can't tell the stains were ever there. I would definitely hire again.
Description of Work: Carpet cleaning in the hall and bedrooms, two area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

John W.
03/2016
5.0
carpet cleaners
  + -1 more
My phone call to Curtis was answered immediately by a very courteous and helpful employee who set up a time and gave me a clear idea of the service and cost I could expect. The cleaning technician, John, called me 30 minutes prior to the appointed time, and arrived exactly when he said he would. He is very professional and engaging. He got to work immediately and my dog and I went downstairs to my basement office/grandkids' play rooms. John did a fantastic job. Given the size of the carpeted rooms and areas he cleaned, he did the job quite quickly and at a reasonable price. I had read other reviews of Curtis Fiber Cleaning and they were all positive and mentioned by name in some of them. One person hoped to get John every time. I feel certain all of the technicians are excellent, but i have to admit that I would like to have John do my carpets in the future.
Description of Work: Cleaned wall-to-wall carpets in dining, living and bed rooms, plus staircase and upstairs hallway; all fierily large.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

George S.
01/2016
5.0
carpet cleaners
  + -1 more
This is my 3rd time using Curtis Fiber Cleaning and their service is always great. After first service they came back to clean spots that appeared after their service and charged nothing for the follow up visits.
Description of Work: Cleaned living room and dining room carpets and entryway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stacey S.
01/2016
5.0
carpet cleaners
  + -1 more
Turned out great. Was a bit expensive just for our bedroom but was a good quality clean
Description of Work: cleaned and deodorized carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Bill C.
11/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Curtis Fiber Cleaning was very responsive and scheduled us with very little lead time. They showed up on time, were very easy to work with, and did a super job. I didn't shop price, but the cost seemed reasonable to me. The sectional was the major part of the cost, coming in at $200. Money well spent, in my opinion.
Description of Work: Steam cleaned a large sectional sofa and carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Kristine L.
08/2015
5.0
carpet cleaners
  + -1 more
Excellent. Love my clean, refreshed carpets. Feel fluffy soft again ! :)
Description of Work: Called for stain removal and spring cleaning for my family room carpet. Stain was red, from a can of Dr. Pepper. It came out great, carpet look fresh again. Also, if stain happens to wick up/return. He would come out & take care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Don A.
08/2015
5.0
carpet cleaners
  + -1 more
Scheduling was easy. Kevin and John arrived on time. They were extremely professional and polite. Carpets are a light color, 9 years old, and handle the traffic/mess of 3 kids. They have been professionally cleaned approx 3 times in the past. Curtis Fiber Cleaners did by far the best job. Carpet looks outstanding. They have earned all my future business and recommendation.
Description of Work: Cleaned carpets in 3 bedrooms, hallway, stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Christine T.
05/2015
5.0
carpet cleaners
  + -1 more
Curtis Fiber is an excellent company to deal with, and they do a careful and professional job when it comes to cleaning carpets. This is the second time I have used them, and I have no reservations about recommending them. They confirmed the appointment, let me know they were on their way, and even called afterwards to make sure I was pleased. Their cleaning was excellent, the pricing is reasonable, and they focused on problem spots very thoroughly. They were responsive to questions, worked hard, and made sure everything was handled with care. The carpets dried quickly and our home was back to normal in no time, with delightfully cleaner carpets.
Description of Work: Cleaned carpets in second story bedrooms and basement of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Michael O.
01/2015
5.0
carpet cleaners
  + -1 more
Absolutely excellent service and did a great job. Very friendly and informative. Did the job in a very timely manner. I highly recommend them for service and will be using them again.
Description of Work: They steamed cleaned our finished basement carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kari H.
01/2015
5.0
carpet cleaners
  + -1 more
It went well. We had to reschedule due to weather. The only negative I would say, and it has nothing to do with the quality of the cleaning, was that are carpets became so clean that the stains we had are now even more visible. The guys who showed up were really friendly and helpful.
Description of Work: They cleaned four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Tim W.
01/2015
5.0
carpet cleaners
  + -1 more
They did a great job. They were prompt, courteous, and professional. I would recommend them to others.
Description of Work: I purchased a deal from the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Bill K.
12/2014
5.0
carpet cleaners
  + -1 more
Kevin and John were on time and very professional. We have always had our living room and hallway carpet steamed cleaned annually. This year our carpet had a few more stains and spots throughout the living room area then in previous years. With Curtis Fiber Cleaning's hot water extraction rather than steam cleaning, not only were the spots and stains gone but the the carpet never looked better once the job was completed. Highly recommend Curtis Fiber Cleaning and will use them again in the future.
Description of Work: Using Hot water extraction, they cleaned our living room and hallway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kate O.
11/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I have used Curtis Fiber Clean for over 20 years and they are AWESOME!!! They do an amazing job and my carpets look like new when they are done. Even stains and areas which I didn't think would come that clean look great. Kevin Nilan is one of the nicest, most professional and courteous people I have worked with. He and Jon came on time, as they always do. I showed him what I wanted done and the problem areas and they took care of it with wonderful results. I highly recommend them and will always continue to use them.
Description of Work: Cleaned 4 area rugs downstairs and wall to wall upstairs (2 rooms, hallway and stairs)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Kevin B.
11/2014
5.0
carpet cleaners
  + -1 more
He was courteous from booking the appointment through the cleaning to follow up. Great experience!
Description of Work: Cleaned carpet very thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Theresa Q.
09/2014
5.0
carpet cleaners
  + -1 more
Excellent service. The company techs arrived on time, walked through to a**** the home, were honest and clear about what would done and finished the job in record speed. The most impressive. Part of the entire experience was they did not try to charge me more for what they already advertised as the services they would provide. All around great folks.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Ellen J.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Well-mannered, professional and experienced personnel, great cleaning job with explanation of what they were doing, on time, careful with furniture moving. Very impressive. I've tried many carpet cleaners and this company is the best, by far.
Description of Work: Cleaned carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jennifer F.
04/2014
5.0
carpet cleaners
  + -1 more
Awesome! This is my second time using this company and I have nothing but positive comments. I appreciate a provider that knows what they are talking about and gives polite, professional, and timely service. This most recent visit was a small job with only a portion of each room and not the entire carpet area. A few months ago I moved into a different residence, and I had them clean the entire house and rugs, too. I really was amazed at the outcome. You won't be disappointed!
Description of Work: Cleaning area for pet urine and grease from office chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

kathleen A.
04/2014
5.0
carpet cleaners
  + -1 more
They called and asked if they could come a little early?.ok with me. Explained what they were gong to do and answered all my many questions. Cleaned it all and it looks great.
Description of Work: Cleaned my living room area rug and 2 chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

wendy M.
04/2014
5.0
carpet cleaners
  + -1 more
Thoroughly cleaned the area, removing spots of dog urine and stains, including a stain that neither he nor I thought would come out. Also treated the carpeting with a pet deterrent. I've used them many times and would highly recommend. Would never call anyone else for my carpets, area rugs or upholstered furniture.
Description of Work: Cleaned stairs and wall-to-wall carpeting on one level of my house, including removal of dog urine and stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Lisa S.
03/2014
5.0
carpet cleaners
  + -1 more
This was my third time hiring Curtis Fiber Cleaning. I learned about them from the carpet manufacturer who had sent them to perform warranty work. (My new Dupont StainMaster carpet warranty promises that spills will come out. After red wine had spilled, and an Angie's List Big Deal service provider failed to remove the stain, Dupont sent Curtis Fiber Cleaning. They got the stain out, and it never came back. This was a couple of years ago. The area still looks like new.) I hired Curtis Fiber again a year later, to do general carpet cleaning: family room, stairs, rec room, master bedroom. They did an outstanding job. It was expensive, though - so the following year, when another carpet cleaner offered an Angie's List Big Deal, I bought it. They brought shampoo equipment - it was one of those chemical quick-dry methods - and they proudly showed me all the dirt the white shampoo pads had picked up. They followed the shampoo with steam extraction, but it wasn't very effective, because a lot of soap was left behind. The carpet soon looked dirty again. Luckily, not much time passed before I spilled coffee. Curtis Fiber removed the coffee stain, and also cleaned a couple of areas that looked terrible after the last company did the shampoo. The technician, Kevin, told me he discovered a great deal of soap residue. He also explained why hot steam extraction is the only method that is truly effective in lifting dirt and stains from carpet. Word to the wise: avoid shampoo! And make sure your steam extractors do not mix soap into the water. Curtis Fiber is not cheap. But they are very, very good; professional and courteous; quite knowledgeable about carpet.
Description of Work: Carpet cleaning: removed coffee stain, general traffic soil, stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125
    • 1(current)
    • 2

Contact information

11383 Canary Drive, Ijamsville, MD 21754

http://curtisfibercleaning.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Exterior Painting,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Drapery Cleaning,
Ceramic Tile

FAQ

Curtis Fiber Cleaning, Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 2:00 PM

Curtis Fiber Cleaning, Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Curtis Fiber Cleaning, Inc offers free project estimates.
Yes, Curtis Fiber Cleaning, Inc offers eco-friendly accreditations.
No, Curtis Fiber Cleaning, Inc does not offer a senior discount.
Yes, Curtis Fiber Cleaning, Inc offers emergency services.
Yes, Curtis Fiber Cleaning, Inc offers warranties.
Curtis Fiber Cleaning, Inc offers the following services: Cleaning-carpet, tile, grout, upholstery, rug, drapery, hardwood floor & mattress. Water damage restoration. Floor stripping & waxing.

Contact information

11383 Canary Drive, Ijamsville, MD 21754

http://curtisfibercleaning.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 2:00 PM