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VIP - Steemer Inc

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Additional phones - 804-943-3718. Additional email - vipsteemer@gmail.com. Cost is determined by the job.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial house, carpet , upholstery, air ducts, dryer vents, windows, tile & grout steam cleaning, stain removal, pet odor removal, marble care, polish seal and clean, water damage restoration & mold remediation.

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.2142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
15%
3
6%
2
8%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.2
punctuality
4.1
Showing 126-142 of 142 reviews

Tanya N.
12/2014
5.0
carpet cleaners
  + -1 more
The service was great.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick M.
09/2014
5.0
carpet cleaners
  + -1 more
I did not use this company
Description of Work: nothing
Rating CategoryRating out of 5
Yes, I recommend this pro

Oliver P.
08/2014
2.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$1,600

Anne M.
05/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Cleaned family room, hall , master bedroom rug, cleaned grout in 2 bathrooms. Good job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa S.
05/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Rebecca C.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David P.
01/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Big Deal-56% off carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

SUZANNE S.
03/2013
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: I signed up and paid for the Big Deal. But it was difficult to schedule with them. I read online that others had this same problem, but not until after I had paid for the deal. I called again to schedule, was promised a call back, but never got it. No work was every done. I would like my money back.
Rating CategoryRating out of 5

Regina H.
01/2013
5.0
carpet cleaners
  + -1 more
Good.
Description of Work: They cleaned 3 rooms. Did a nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sylvia R.
01/2013
4.0
carpet cleaners
  + -1 more
Everything went well.
Description of Work: Carpet cleaning in five rooms of our home. The service was performed well and as scheduled.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Roger B.
11/2012
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Douglas S.
11/2012
5.0
Outstanding!
Description of Work: Following a major flood in our basement, caused by heavy rains, VIP Steemer responded quickly, pulling up rugs, drying out the floor and cutting walls to preclude further damage. They were with us through the entire process, doing a thorough job on each task. Their employees were friendly, on-time and efficient. They helped us during a very trying time - we would certainly use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

James M.
10/2012
5.0
carpet cleaners
  + -1 more
They were good!
Description of Work: I purcahsed a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Winkle N.
11/2010
5.0
carpet cleaners
  + -1 more
It was an excellent experience.
Description of Work: I bought a carpet cleaning coupon through Angie's Big Deal. The cleaning service was very thorough and professional. The price was extraordinary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Eileen H.
11/2010
1.0
carpet cleaners
  + -1 more
Not well.
Description of Work: I bought the Angie's List "big deal" to have carpets cleaned by VIP. I scheduled my appointment for them to arrive between 8:30 and 9 a.m. At 8:15, they called to say the technician was "running late" and wouldn't arrive until 10. I told them that doesn't work for me, I scheduled my day around this, and wanted my money back. Was told I have to call Angie's list for a refund. I won't use an Angie's List big deal again, and will use my regular carpet service, which always arrives on time.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$130

Response from VIP - Steemer Inc
I have had trouble with my office secretary... the scheduling and follow up was poor, but I have fixed it, I am sorry about the inconviniences

Ronald L.
11/2009
5.0
carpet cleaners
  + -1 more
They did a fantastic job.
Description of Work: Julian and his associate cleaned two staircases,one hallway,and one family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Alice N.
09/2009
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: We live in a condo and are sometimes hard to find. They did have trouble but finally arrived and were very appologetic and professional. They had not brought the portable machine that they needed since we are on the third floor via an elevator but they came back with it at the appointed time and did a great job on the wall-to-wall carpeting. They had taken our oriental rugs with them and returned when they said they would and those rugs look super! The two follows who brought the rugs back were very courteous and laid the rugs carefully and correctly. They forgot their credit card machine so wrote everything down and promised to send a receipt. Besides a little disorganization, they were fine and I'd use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$515

Contact information

7201 E Forest Rd, Hyattsville, MD 20785

www.vip-steemer.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
House Cleaning,
Air Duct Cleaning,
Carpet Sales and Installation,
Mold Testing & Remediation,
Water & Smoke Damage,
Radon Detection & Reduction

FAQ

VIP - Steemer Inc is currently rated 4.2 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

VIP - Steemer Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, VIP - Steemer Inc does not offer free project estimates.
Yes, VIP - Steemer Inc offers eco-friendly accreditations.
No, VIP - Steemer Inc does not offer a senior discount.
Yes, VIP - Steemer Inc offers emergency services.
Yes, VIP - Steemer Inc offers warranties.
VIP - Steemer Inc offers the following services: Residential & commercial house, carpet , upholstery, air ducts, dryer vents, windows, tile & grout steam cleaning, stain removal, pet odor removal, marble care, polish seal and clean, water damage restoration & mold remediation.
Ask for details

Contact information

7201 E Forest Rd, Hyattsville, MD 20785

www.vip-steemer.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM