Horrible, will never hire again. Couldn't even get their business license.
Description of Work: Home improvement.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Nicola P.
12/2013
5.0
plumbing
+ -1 more
I had a wonderful experience with Dion from Mac's Plumbing!! He came within the hour that I called him, he was professional, and his work exceeded my expectations. I originally called him to snake a drain; however, he determined that the problem no longer existed and did not charge me. Because I trusted him after this encounter, I asked him to look at a few more items in the house. He fixed my leaking sink upstairs quickly and without a charge because it was simply loose. He then fixed my toilet that would not stop running upstairs. It was also loose and he used an ingenious quick remedy to secure it back in place. He allowed me to use a coupon to decrease the price of the work. Dion was friendly, funny, and efficient. I HIGHLY recommend him any time you need any plumbing work. His business also does remodeling, painting, drywall, and other home repairs. So give him a call for all of your household needs!!
Description of Work: I originally called Mac's to snake the drain in the basement kitchen. However, he determined that there was not an issue with the drain so he did not charge me. Instead he fixed my toilet, which was constantly running and he fixed the faucet in the upstairs kitchen that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Ore-Oluwa O.
09/2013
5.0
plumbing
+ -1 more
Mac was great. This was an emergency leak that I found out about Sunday morning. Mac responded promptly to my call and helped us contain the problem and fix it. He arrived promptly even though we live by the stadium and there was game day traffic. Will definitely use him again!
Description of Work: Stopped a leaky pipe connected to the bathroom, that was wreaking havoc in the hallway!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David C.
06/2012
5.0
plumbing
+ -1 more
The plumber located the source of the leak through the family room ceiling and corrected the problem with plumbing fixture in the bathroom above the family room. The service corrected the problem.
Description of Work: Had a water leak coming from an upstairs bathroom through the family room ceiling. Mac's plumbing resolved the problem accurately and cleaned up all the areas affected. This is about the 5th time I used Mac's Plumbing thus I highly recommended this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
emmanuel O.
09/2011
5.0
plumbing
+ -1 more
everything went very well.on the day of the repair,he arrived on time.he was very friendly and very professional.with simple diagrams,he explained to me in simple words how the leaks will be siopped.I was truly impressed with everything he did.
Description of Work: when I used my diswaasher machine,I noticed water all over my kitchen fioor,also,he did some minor jobs on two of my bathrooms.the plumbing nest to my dishwasher was completely rebult from top to bottom.all the leaks stopped to my greatest satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Daniel H.
07/2011
5.0
plumbing
+ -1 more
Tha turned out great.
Description of Work: I hired him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel H.
09/2010
5.0
plumbing
+ -1 more
It was a good price. Sometimes it is very good. They do the work well. They are responsive and their punctuality is good. They will call you and they come early.
Description of Work: I used Mac's Plumbing to put in a toilet and they fixed a waste pipe so they could put a flange on it. They also did other work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
SUSAN W.
04/2010
5.0
plumbing
+ -1 more
He was great. We talked a few times throughout the day to coordinate a time to meet since I was at work. He looked at both faucets and showed me the old parts so I could see what had happened and make a decision about the repair. He's very no-pressure. I opted to do a total faucet replacement and he said I could pick something out or he'd purchase something. Gave me reasonable prices for both. Offered to stay late at no extra charge to do the repair (it was Friday at 7:30 p.m.). I was tired so we rescheduled him to come back the next week. To total cost for this service was $85. which was very reasonable.
Description of Work: Had two leaky faucets. He came out same day and made the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
David C.
10/2009
5.0
plumbing
+ -1 more
I discovered that current sump pump was not working because the well was full of water and close to over flowing (float was submerged.) The previous sump pump installation was not very neat. All the cables were immersed in the well. For the new installation, Mac's Plumbing neatly tied the extra cable, using cable ties, and placed them appropriately. Very neat and clean install. They cleaned the area after the install and put everything back the way it was before leaving. The new pump also has a feature that allows the pump to work when power goes out. This may be a normal feature for modern sump pumps -- regardless, a welcome feature because we often lose power in the mist of heavy rain/thunder storms. That's always been a concern because during heavy storms, the sump pump well fills quickly.
Description of Work: Mac's Plumbing removed an old, broken sump pump and replaced it with a new one. The installation was done while the well was full of water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Joni H.
04/2008
5.0
plumbing, drain cleaning
+ 0 more
Dion responded immediately to my call. He rearranged his schedule so that he would be able to assist us. He kept in constant contact with us during the day and called 20 minutes before his arrival. After repairing the problem we asked him to look at a repair needed in the kitchen. He took the information and will call us back the following week with the price for the material. He appeared to really enjoy his work and his clients.
Description of Work: The bathroom tub and sink were blocked. They snaked both items to remove the blockage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JEAN C.
09/2007
5.0
plumbing
+ -1 more
Mac's Plumbing did a great job for me. I would definitely use them again for any plumbing problems. They did a great job cleaning up after their work was finished. Both faucets were installed perfectly and the toilet was completely fixed. They were very efficient and finished surprisingly quick.
Description of Work: They put in 2 faucets in 2 bathrooms and fixed a leaky toilet in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
NEVADA W.
08/2007
5.0
plumbing
+ -1 more
Call Mac's on 8-11 at 10:00 am talked to Dion Mac informed him of the problem he said that he would be out as soon as possible. He and an associate came out fixed the problem and left.
Description of Work: Had a major leak that required all water to be shut off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
BERNADINE I.
05/2007
5.0
plumbing
+ -1 more
They were excellent. I have referred them to several people. He called when he was stuck in traffic. When he came, he identified himself and gave me a price and did a good job.
Description of Work: Replaced a pipe that had burst under my crawl space.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters
FAQ
Mac's Pro Service is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Mac's Pro Service accepts the following forms of payment: Check
No, Mac's Pro Service does not offer free project estimates.
No, Mac's Pro Service does not offer eco-friendly accreditations.
No, Mac's Pro Service does not offer a senior discount.
Yes, Mac's Pro Service offers emergency services.
No, Mac's Pro Service does not offer warranties.
Mac's Pro Service offers the following services: Plumbing & Water Heaters.