
American Professional Chimney & Masonry
About us
Multiple Super Service Award winner. We clean, Inspect, repair, install & reline chimneys, wood & gas stoves, fireplaces, sidewalks, driveways & do historic tuck pointing. Owner, Dave Myers, is the area's most experienced chimney diagnostician (since 1973). We have an A-Plus BBB rating & emphasize customer service excellence in every aspect of our business. What differentiates us from other companies is that we provide a thorough analysis and estimate for any necessary repairs, without any pressure or emphasis on sales. We are happy to prioritize any repairs that may be needed so that customer's can budget accordingly. Additional phones - 301-699-6050, Catherine Wilson, manager: 202-468-5590, 202-483-0440, 202-483-2223, and Dave Myers: 202-468-5596. Also doing business as: Artful Dusters Chimney Sweeps. Evening hours available but dependent on demand, requirements and availability of personnel.
Business highlights
Services we offer
Chimney Sweep, Cleaning, Relining, Chimney Covers, Air Tight Dampers, Patio, Sidewalk And Driveway Installation, Brick Block, Stone Walls, Walks, Paver Installation, Masonry Repairs, Tuck Pointing, Historic Restoration & Basement Water Proofing Systems.
Services we don't offer
Our team can do a lot, contact us today to see how we can help! (301) 593-2417
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 15
Assorted photos uploaded by American Professional Chimney & Masonry
Number of Stars | Image of Distribution | Number of Ratings |
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84% | ||
11% | ||
3% | ||
1% | ||
1% |
Filter reviews by service
"It was my pleasure to be of assistance!! If anyone has a persistent or unusual problem, I'd love to hear about it. I am the resident chimney expert and I love to solve the most difficult of issues. That is my forte. Dave Myers, owner"
Finally, they noticed some problems with our chimney when they were up on our roof, and gave us an estimate for the repairs, without pressuring us in any way.
We were very happy with the work they did and with how helpful the two workers were.
"Thanks for the detailed review. Dave Myers, owner"
"Thanks for the wonderful review. I will relay your compliments to the guys. Dave Myers, owner"
"It was my pleasure to meet you and your wife. Customer service excellence is everytHing to me. I like to treat people like I would like to be treated myself. Being one of the highest rated company on Angie's List is very rewarding and brings with it a great sense of accomplishment and personal pride. Dave Myers, owner"
Sweeping was done quickly, they were able to finish in about 15 minutes. They also inspected the fireplace from inside the house, and also from the rooftop. I recently purchased the home and had no idea the condition of the chimney as the home inspector only conducted a view from the ground.
They were able to provide me with a quote for the repairs, which was a little shocking. I was hoping to use my fireplace after the chimney was swept, but the quote to fix some small cracks was over 1100% higher than what I paid for the sweeping. I didn't have that kind of money prepared, so I guess I wont be using my fireplace after all."Thanks for the review. We suggest you get other quotes and see how we compare. If we're not the lowest, give us a call and we'll see what the differences entail. Apples to aples, etc. Usually we are very reasonable. Dave Myers, Owner"
I would recommend this company to others and would contact them again for future services.
"Great customer!! Thanks so much. Dave Myers, owner"
"Thanks for the awesome review. I'm delighted to know you were so pleased. Dave Myers, owner"
"I apologize. If you'd like, we will send a masonry specialist (who we should have sent.) Mistakes happen. Fortunately they are few. I'm sorry this one seems to have effected your plans If there is anything I might personally assist you or any other Angie's member, please feel free to call me directly at 202-468-5596, my personal cell phone, anytime at all. Dave Myers, owner"
Within an hour after the contractor finished, it rained heavily for the next few days. My inner walls remained dry and the water no longer pools around my back drain. I am pleased with the quality of the work and will consider this contractor for future projects.
"Thanks for the detailed review. Glad we were able to solve your water leaks! Dave Myers, owner"
"Thanks for the A review. We do get particularly busy this time of year. I'll ask the guys to call next time their running a little behind. Dave Myers, owner"
"Thanks for the great review. Dave Myers, owner"
Unfortunately, the technicians didn't have the appropriate sized brush to clear our damper for the chimney cleaning, so the service was not completed; rather they had to return the following day to complete the service. On the following day, they did arrive on time and they did complete the service.
My principal complaint is that I was never given a definitive answer to the fundamental question of "is it safe to build a fire in my fireplace?" I was given a lengthy and thorough explanation of the repairs that were being proposed and I was provided with a detailed estimate for those repairs. We are new to the house, which is old (1942), and the chimney hasn't been upgraded, so I do understand the need for an upgrade. However, because we're not in a position to spend thousands of dollars at this time for such an upgrade, I would have appreciated a definitive response to the question of safety.
"Sorry we were late. I'll call you about the safety issue. The certification courses we take instruct us to simply state that the chimney has certain defects and advise homeowners that they be corrected before use. There are, of course liability issues, but other issues also exist. Chimneys built before 1965 may have combustible materials contacting the outside of the masonry. Many older chimneys only have one layer of brick between the chimney liner and these combustibles. Newer chimney codes require 2 layers of brick around the liner and that combustibles be placed 2" away from these brick. Codes have changed, testing of newer chimney designs is more stringent. Some updates are more practical than others. We do our best to explain these issues and the flaws we see in each chimney we inspect. We are instructed not to declare a chimney safe or unsafe. Fire intensity and duration - even frequency effect house fire probability. So does annual inspection and cleaning, if necessary, as does performing suggested maintenance. We offer a no pressure honest evaluation, but not a declaration of safety. We're just not allowed to do so. Read up on fireplace safety and visit the Chimney Safety Institute of America on line or call them at 317-837-5362 for more information. Thanks for expressing your concerns. Dave Myers, owner"
"Thanks for mentioning our zero pressure approach to our inspections. We all deserve that. Dave Myers, owner"
"Thanks for the concise review and the A grades!! Dave Myers, owner"
"Thanks for the AAAAA review! Dave Myers, owner"
I called the company in the morning to reschedule and spoke with Maria. To say that Maria was rude would be an understatement at the very least. Maria said that I needed to give them the right address next time. I did give them the correct address. I own 2 homes, one that has a chimney and one that does not. Maria then told me that they do work in the dark all the time with spotlights and it was fine. I don't want to do business with a company that sends its guys to do work on a roof at night. More importantly, I don't want to do business with a company that treats customers this badly.
"I apologize for your so upset with our company. Maria is very consistently polite. I will certainly relay your comments to her and see what happened with her during your call. For us to clean a chimney (the Big Deal you bought) after dark is a standard procedure. With short days and extremely high demand in the fall, it is unavoidable and ALL companies that I know of, do it. We generally clean chimneys from inside and go on the roof for inspection purposes. We have very high powered spot lights that will shine all the way down a chimney because they are very dark inside, day and night. It is not uncommon for me to work until 10 or 11pm though our employees usually get beck a few hours earlier. I will give you a call and see if you'd be interested in a free chimney cleaning. I'd be more than happy to do it myself. Thanks for your comments. As disheartening as they are for me to read, I am fully aware that they are the doorway to our improvement and ultimately our success."
"Thanks for taking the time to review us and for the perfect score! Dave Myers, owner"
"Your wood stove insert installation was a little more difficult than expected. However I was glad to drive out and bring some additional equipment and tools and help [Member name removed] get the job done. Thanks for the nice review and I just want to remind everybody that we didn't raise the price because it was a little more difficult than we thought. Dave Myers, owner"
Based upon Angie's List ratings, I contacted American Professional Chimney & Masonry. They were able a team to come that afternoon. The team came and cleaned my chimney/flue. The team was professional and service oriented. I appreciate American Professional Chimney & Masonry's willingness to work with me and handle short notice calls. I plan to use them again.
"Thanks for the excellent review. For the most part we are able to squeeze in emergency situations. I'm happy to of been of assistance and will be glad to help you in the future. Dave Myers, owner"
"Thanks for the awesome review. I truly appreciate it. Catherine and I frequently praise the employees for the great reviews they receive. It's not easy to consistently get great reviews but somehow the ladies in the office and the guys in the field are able to do it. I believe it's because of their character as human beings. I really feel honored and lucky to have them as employees and to be associated with them as friends and colleagues. Dave Myers, owner"
"Thanks for the Avery view. We really appreciate it. We will give you a call and find out what that hearth piece was and get it back to you or get you another one. Not a problem. Dave Myers, owner"
The contacted me and said they could not service my area so I needed to find someone else. However, they were very responsive and I appreciated that. They were very quick to respond with the error.
"Thanks for your kind comments despite the minor disappointment. Dave Myers, owner"
"Thanks for the A review and your comments. Catherine can be abrupt, particularly this time of year when we are so busy we can't think straight. But she is the source of our award winning customer service and the Ralph Nader of the company. - for real! Dave Myers, owner"
"Wow, thanks! What a nice complement! Dave Myers, owner"
"Thanks for the B review despite our estimate being the highest. We usually get A's in the price category with B's on occasion. It is true that if a chimney looks difficult to access or their are other reasons a chimney repair looks difficult or particularly time consuming, we will bid higher. The reusing of brick is sometimes a good thing to do because matching the color and texture is sometimes difficult. However if it appears the brick can be matched we will often include the cost of new brick in our estimate. Dave Myers, owner"
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