This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
American Professional Chimney & Masonry
Chimney Repair, Chimney Sweep, Fireplaces,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Multiple Super Service Award winner. We clean, Inspect, repair, install & reline chimneys, wood & gas stoves, fireplaces, sidewalks, driveways & do historic tuck pointing. Owner, Dave Myers, is the area's most experienced chimney diagnostician (since 1973). We have an A-Plus BBB rating & emphasize customer service excellence in every aspect of our business. What differentiates us from other companies is that we provide a thorough analysis and estimate for any necessary repairs, without any pressure or emphasis on sales. We are happy to prioritize any repairs that may be needed so that customer's can budget accordingly. Additional phones - 301-699-6050, Catherine Wilson, manager: 202-468-5590, 202-483-0440, 202-483-2223, and Dave Myers: 202-468-5596. Also doing business as: Artful Dusters Chimney Sweeps. Evening hours available but dependent on demand, requirements and availability of personnel.
Business highlights
Eco Friendly
Se habla espanol
Family owned & operated
Emergency services offered
46 years of experience
Services we offer
Chimney Sweep, Cleaning, Relining, Chimney Covers, Air Tight Dampers, Patio, Sidewalk And Driveway Installation, Brick Block, Stone Walls, Walks, Paver Installation, Masonry Repairs, Tuck Pointing, Historic Restoration & Basement Water Proofing Systems.
Services we don't offer
Our team can do a lot, contact us today to see how we can help! (301) 593-2417
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 15
Assorted photos uploaded by American Professional Chimney & Masonry
Reviews
4.82,128 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 11% | ||
| 3% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1826-1850 of 2128 reviews
Edward D.
Dec 2013
Chimney Repair, Chimney Cap Service
We found this firm via Angie?s List and were very pleased with the professionalism and workmanship.
We especially appreciated how the manager of the project (Renaldo) took the time to show us what he was doing and how the job was being done. We also appreciate that the crew worked into the early evening to complete the job rather than come back and complete it during expected inclement weather the next day.
We especially appreciated how the manager of the project (Renaldo) took the time to show us what he was doing and how the job was being done. We also appreciate that the crew worked into the early evening to complete the job rather than come back and complete it during expected inclement weather the next day.
Response from American Professional Chimney & Masonry
"Thanks for the page of happiness recommendation! Dave Myers, owner"
Janet B.
Dec 2013
Chimney Sweep
Nothing. They did not follow up but have my money.
Response from American Professional Chimney & Masonry
"Angie's List sent us your chimney cleaning order on September 21st. Catherine responded the very next day, through Angies List's email system, asking you to call us to schedule an appointment. We also called you that day and recording a message that your voice mail bocx is full. We received no response from you to the email. We then repeatedly called the phone number provided to us by Angie's List. Each time the recording has continued to say your mail box is full. Then we received your F review. We called you again on the 15th 16th 17th and 18th of this week and we are still getting the same recording. Please call us. We are unable to contact Please call us. Thank you, Dave Myers, owner"
Jesse M.
Dec 2013
Chimney Repair
The arrived on time and were very professional. They cleaned and inspected the chimney, and gave a thorough estimate on work that needed to be done.
Response from American Professional Chimney & Masonry
"Thanks!!! Dave Myers, owner"
AndraLeigh R.
Dec 2013
Chimney Sweep, Masonry
They service was fine.
Response from American Professional Chimney & Masonry
"Thanks for the A review! DaveMyers ,owner"
Julie F.
Dec 2013
Chimney Repair
Professional and did what was expected.
Response from American Professional Chimney & Masonry
"Thanks! Dave Myers, owner"
David W.
Dec 2013
Chimney Repair, Chimney Sweep + 1 more
Seemed like a very quick job then they told us the chimney needed extensive work. They spent more time talking about the work than cleaning the chimney. It appeared as though the cleaning was a way to solicit repair work.
Response from American Professional Chimney & Masonry
"The cleaning of a chimney is brief. The majority of time is spent setting up and taking down our ladders, vacuums, hoses, brushes, lighting, and drop cloths and returning it all to it's place in the work van as well as inspecting the chimney with high powered spotlights from the roof and from the interior and writing up a detailed report. We do spend a good deal of time talking to our clients about their chimneys, helping them understand how their chimney is constructed and the purpose of each component. We then explain the conditions seen within the chimney and how they might effect either the longevity or the safety of the chimney. We also indicate the urgency of each issue. At this point, our clients can make an informed decision that is aligned with their short and long term goals. If you'd like me to inspect you chimney, please give me a call on my cell phone at 202-468-5596. I would be glad to video scan your chimney for free and we could view the chimney interior together. Thanks, Dave Myers, owner"
LAURA G.
Dec 2013
Chimney Sweep
They never showed, called, or attempted to reschedule.
Response from American Professional Chimney & Masonry
"We receive thousands of phone and website requests each fall and once in a very long while a request gets misplaced. My sincere apologies. We will contact you and see to it your Big Deal is honored expeditiously or that your money is refunded - your choice. Dave Myers, owner"
David S.
Dec 2013
Chimney Sweep
Everything went very well. They were able to come out very quickly after I had purchased the deal. Two technician came out to do the work and it took about 30 minutes to complete. The chimney is working perfectly and they cleaned up well after themselves.
Response from American Professional Chimney & Masonry
"Thanks for the superb review. given your comments I'm a little unclear on the B's, particularly for responsiveness. If you can think of something we might have done in that would have made a difference, please call me at 202-468-5596. We are always seeking to improve in any way possible. Dave Myers, owner"
Jessica B.
Dec 2013
Chimney Sweep
The technicians showed up at the beginning of the 1-hour window for their arrival. They were very professional and clean. Came in, performed the work for the chimney sweep, reported to us on the status of the chimney, and cleaned up after themselves. I highly recommend! I will use this company again in the future.
Response from American Professional Chimney & Masonry
"Sounds like everything went like clock work. Our goal is to just that. Catherine and I are blessed to have such a great team around us. Thanks for the great review! Dave Myers, owner"
Jonathan B.
Dec 2013
Chimney Repair, Chimney Sweep
Overall, a very good experience. The chimney was cleaned and inspected while I was not home, so had to follow up a few times to get a report - no big deal. Great value using an Angie's List deal.
Response from American Professional Chimney & Masonry
"Thanks for the nice review. sorry you had to call for your report. Brian and Manuel and I usually leave it at the time of the visit. Sometimes when we don't it creates a bit of a delay. Dave Myers, owner"
Ann B.
Dec 2013
Chimney Sweep
Using a brush and vacuum they cleaned the chimney. They did evaluate the area in the fireplace but I did not see them do a visual inspection up the chimney. |They did provide an estimate for the RE-pointing and fireplace floor repair with no pressure.
Response from American Professional Chimney & Masonry
"Thanks for the A review grades! We do always look up the chimney, but more importantly, we look down the chimney, where we get a better view of the chimney liner. If you'd like me to have a look at it myself, I'd be happy to do so. Just give me a call anytime at 202-468-5596. That's my cell number. Thanks, Dave Myers, owner"
Valerie S.
Dec 2013
Chimney Sweep
Clean chimney, chimney and inspect | |
Response from American Professional Chimney & Masonry
"Thanks for the excellent review. Dave Myers, owner"
Thomas P.
Dec 2013
Chimney Sweep
Awesome from start to finish. They called the day before and gave an hour and half window when they would arrive. Not 4 to 5 hours like other services. They were in and out. Very efficient and kept the entire work area clean.
Would recommend to anyone and will use them again.
Would recommend to anyone and will use them again.
Response from American Professional Chimney & Masonry
"Thanks for the excellent review in all categories. It takes a great staff to make that happen and I am extremely grateful for their hard work. Catherine, the manager is at the source of our Super Service Award Status in 4 going and soon to be 6 categories. Dave Myers, owner"
Kathryn T.
Dec 2013
Chimney Repair, Chimney Sweep
But the actual service of the fireplace very thorough. I am ver pleased.
Response from American Professional Chimney & Masonry
"Thanks for the great review. We do call everyone the evening before to confirm the time of arrival. I apologize for the staff missing the call to you and thanks for your understanding. Dave Myers, owner"
David B.
Dec 2013
Chimney Repair, Chimney Sweep
They were on time, professional, cleanup up well after completing the job.
Response from American Professional Chimney & Masonry
"Sometimes it seems so redundant to keep saying thanks for the great review, but I really want everyone to know how important it is to me to read and respond to every customer myself. This company is my life's work and I view your comments as a reflection of just that. I actually believe a companies ethics are directly related to the character of the owner. So thank you very much for your kind words. We will continue to work hard at deserving them. Dave Myers, owner"
Joni J.
Dec 2013
Chimney Sweep
First, after researching and reading lots and lots of reviews for Chimney Sweeps, purchasing the deal for American Professional Chimney & Masonry Chimney Sweep services on Angie's List was extremely easy. There were some initial issues with the website that caused the purchase to be charged to my credit card twice. An immediate call to Angie's List produced a credit to my credit card and the charge and credit were made in the same cycle.
The technicians arrived within the "call ahead" timeframe. There were 2 young men and they were both courteous and very personable. Prior to starting the work, they discussed with me what they were going to do. They went right to work cleaning the fireplace and inspecting and cleaning the chimney from within the house. There was absolutely no mess left behind. The technicians then went on the roof to inspect and take pictures.
A itemized proposal with recommendations was written and discussed with me. I was really very happy that there was no pressure to immediately purchase the additional items and/or services. It was extremely important that I felt that I was not being scammed or pressured.
After the holidays I am definitely considering having American Professional Chimney & Masonry return and perform some, if not all, of the recommendations the technicians made. And I will definitely request the service of Mr.. Ronald Gomez.
The technicians arrived within the "call ahead" timeframe. There were 2 young men and they were both courteous and very personable. Prior to starting the work, they discussed with me what they were going to do. They went right to work cleaning the fireplace and inspecting and cleaning the chimney from within the house. There was absolutely no mess left behind. The technicians then went on the roof to inspect and take pictures.
A itemized proposal with recommendations was written and discussed with me. I was really very happy that there was no pressure to immediately purchase the additional items and/or services. It was extremely important that I felt that I was not being scammed or pressured.
After the holidays I am definitely considering having American Professional Chimney & Masonry return and perform some, if not all, of the recommendations the technicians made. And I will definitely request the service of Mr.. Ronald Gomez.
Response from American Professional Chimney & Masonry
"Thanks for the awesome review and for mentioning Reynaldo's no pressure inspection and explanation. I believe there is no room for pressure within professionalism. Customer service excellence is always what we stand for. Dave Myers, owner"
Chris M.
Dec 2013
Chimney Repair
They put a new cap on and inspected the chimney. I was surprised at how fast they were but once I went up and looked at it, I could tell they did a good job.
Response from American Professional Chimney & Masonry
"Thanks for the A Review and for going up on your chimney and inspecting our work. Our speed is the result of years of experience and in your case a very simple task as well. As you noted, a good job can be done quickly in many cases. Dave Myers, owner"
Chatkan B.
Dec 2013
Chimney Repair
It went very well. They were very good. They gave me a very good detailed quote. The person who came was very knowledgeable. He was very good at explaining things.
Response from American Professional Chimney & Masonry
"I really appreciate your remarks and the perfect scores you gave us. The office and field personnel work very diligently to provide the best possible service. Dave Myers, owner"
Evelyn Y.
Dec 2013
Chimney Repair, Chimney Sweep + 1 more
great service. prompt & professional. they inspected and checked all my fireplaces & chimneys. patiently answered my questions about how to use a fireplace (never had one before), and then made sure I understood how to use it after they cleaned the chimney.
Response from American Professional Chimney & Masonry
"Thanks so much for the detailed review. Dave Myers, owner"
Joyce C.
Dec 2013
Chimney Repair
Service was provided as contracted. Workmen were knowledgeable, polite, and efficient
Response from American Professional Chimney & Masonry
"Thanks for the splendid review. Dave Myers, owner"
Joanne Q.
Dec 2013
Chimney Sweep
Provider arrived on time and did the work in a quick and professional manner. They did find some cracks in the fireplace brick and gave us a quote to have them replaced but we chose to repair the cracks ourselves.
Response from American Professional Chimney & Masonry
"Thanks for the great review. Dave Myers, owner"
Patricia M.
Dec 2013
Chimney Repair, Chimney Sweep + 1 more
The work was done swiftly and professionally. Scaffolding was set up and all materials were neatly organized during the work. After the work was over the workers flushed out the gutters to assure that all debris from the work was gone. I was completely impressed with their manner, skill and hard work. I would not hesitate to use this company. I was very relieved to find a reliable, honest chimney company. The name 'American Professional' suits them well.
Response from American Professional Chimney & Masonry
"Thanks so much for the detailed review and your personal comments. I will relay them to the crew. Dave Myers, owner"
Peter R.
Dec 2013
Chimney Sweep, Chimney Cap Service
Very pleased with their honesty. They also took a look at the chase cover on the chimney and they said that it did not need to be replaced, but just sanded and painted.
I was waiting for an estimate of this, but never got one. Still interested in getting an estimate for this if it's possible.
12/11/13
As of 12/11, still waiting for a call back on the estimate for painting the chase cover. Hope to hear from you soon! Thanks!
I was waiting for an estimate of this, but never got one. Still interested in getting an estimate for this if it's possible.
12/11/13
As of 12/11, still waiting for a call back on the estimate for painting the chase cover. Hope to hear from you soon! Thanks!
Response from American Professional Chimney & Masonry
"TYhanks for the great review. We will contact you today about the chase cover painting. Sorry for the delay! Dave Myers, owner"
Samantha Q.
Dec 2013
Chimney Repair, Chimney Sweep + 1 more
The team that came out was very prompt, polite and professional. The fireplace is nearly spotless, but the cleaning did reveal some problems with the fire brick in the fire place, which I was alerted to. I was also provided an estimate to make the repairs necessary to get the fireplace back in working order.
The only glitch I had in using this Angie's List deal with American Professional Chimney & Masonry was something that had been mentioned in past reviews. The office staff isn't overly persistent in trying to reach customers to confirm the arrival time of the team.
I did get a message in a very timely manner through Angie's List saying I'd been scheduled for 11/29 and that I would receive a call on 11/27 (the 28th was Thanksgiving Day) to confirm an arrival window. I never received that call or a message. Instead, I called first thing on the 29th and, after being made to feel as though I'd interrupted someone's day because I inadvertently called the person on the other end of the line by the wrong name, I was told when the team would arrive and that I didn't get the call on the 27th because she couldn't leave a message. The only phone number/line/etc. I own on which a caller cannot leave a message is my home phone and I never give that out to anyone who might need to reach me with timely information. I go give out my Google Voice number, which asks callers to state their name and the service will try to connect the call. I've had one other instance where another service provider (plumber) thought they'd reached voice mail and didn't leave a message, though if they had, they wouldn't have had to wait for me to arrive home. I know Google Voice isn't part of everyone's life, but it's no different that calling, say, a credit card company and following the menu to get to the right option.
Additionally, I don't find "I couldn't leave a message" as an acceptable excuse when they'd previously contacted me through an Angie's List message, and I'm guessing there's access to my email address, as it's part of my profile when I make a purchase.
I would certainly use APC&M again, but would not look forward to speaking to the front office.
The only glitch I had in using this Angie's List deal with American Professional Chimney & Masonry was something that had been mentioned in past reviews. The office staff isn't overly persistent in trying to reach customers to confirm the arrival time of the team.
I did get a message in a very timely manner through Angie's List saying I'd been scheduled for 11/29 and that I would receive a call on 11/27 (the 28th was Thanksgiving Day) to confirm an arrival window. I never received that call or a message. Instead, I called first thing on the 29th and, after being made to feel as though I'd interrupted someone's day because I inadvertently called the person on the other end of the line by the wrong name, I was told when the team would arrive and that I didn't get the call on the 27th because she couldn't leave a message. The only phone number/line/etc. I own on which a caller cannot leave a message is my home phone and I never give that out to anyone who might need to reach me with timely information. I go give out my Google Voice number, which asks callers to state their name and the service will try to connect the call. I've had one other instance where another service provider (plumber) thought they'd reached voice mail and didn't leave a message, though if they had, they wouldn't have had to wait for me to arrive home. I know Google Voice isn't part of everyone's life, but it's no different that calling, say, a credit card company and following the menu to get to the right option.
Additionally, I don't find "I couldn't leave a message" as an acceptable excuse when they'd previously contacted me through an Angie's List message, and I'm guessing there's access to my email address, as it's part of my profile when I make a purchase.
I would certainly use APC&M again, but would not look forward to speaking to the front office.
Response from American Professional Chimney & Masonry
"Thanks for the excellent grades. I'm sorry to hear about the confusion with your voice mail and the unpleasantness you experienced over the phone. The ladies in the office do get very stressed out this time of year. No excuses, but it is much better to try to get your chimney cleaned and repaired during the spring or summer months. I certainly appreciate you willingness to stick with us in the future and I will have a discussion with the office staff and make it clear that their demeanor is as importasnt as any other part of their performance. Thanks for the input. It is important for us to keep on top of our game. Dave Myers, owner"
Ann-Marie W.
Dec 2013
Chimney Repair, Chimney Sweep + 19 more
They came, they cleaned, they left - no muss, no fuss, no debris left behind. Great experience.
Response from American Professional Chimney & Masonry
"Thanks for the great review. We happy to be of service!! Dave Myers, owner"
Licensing
Insured
Licensed*
Trade License Number
2705074098
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2022
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
American Professional Chimney & Masonry is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 7:30 PM
Tuesday: 7:30 AM - 7:30 PM
Wednesday: 7:30 AM - 7:30 PM
Thursday: 7:30 AM - 7:30 PM
Friday: 7:30 AM - 7:30 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 2:00 PM
American Professional Chimney & Masonry accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, American Professional Chimney & Masonry offers free project estimates.
Yes, American Professional Chimney & Masonry offers eco-friendly accreditations.
Yes, American Professional Chimney & Masonry offers a 10% senior discount.
Yes, American Professional Chimney & Masonry offers emergency services.
Yes, American Professional Chimney & Masonry offers warranties.
American Professional Chimney & Masonry offers the following services: Chimney Sweep, Cleaning, Relining, Chimney Covers, Air Tight Dampers, Patio, Sidewalk And Driveway Installation, Brick Block, Stone Walls, Walks, Paver Installation, Masonry Repairs, Tuck Pointing, Historic Restoration & Basement Water Proofing Systems.
Our team can do a lot, contact us today to see how we can help! (301) 593-2417