This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
American Professional Chimney & Masonry
Chimney or Fireplace Service, Brick or Stone Fireplace Installation, Brick or Stone Fireplace Repair,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Multiple Super Service Award winner. We clean, Inspect, repair, install & reline chimneys, wood & gas stoves, fireplaces, sidewalks, driveways & do historic tuck pointing. Owner, Dave Myers, is the area's most experienced chimney diagnostician (since 1973). We have an A-Plus BBB rating & emphasize customer service excellence in every aspect of our business. What differentiates us from other companies is that we provide a thorough analysis and estimate for any necessary repairs, without any pressure or emphasis on sales. We are happy to prioritize any repairs that may be needed so that customer's can budget accordingly. Phone - 301-699-6050. Evening hours available but dependent on demand, requirements and availability of personnel.
Business highlights
Se habla espanol
Emergency services offered
46 years of experience
Services we offer
Chimney Sweep, Cleaning, Relining, Chimney Covers, Air Tight Dampers, Patio, Sidewalk And Driveway Installation, Brick Block, Stone Walls, Walks, Paver Installation, Masonry Repairs, Tuck Pointing, Historic Restoration & Basement Water Proofing Systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.82,128 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 11% | ||
| 3% | ||
| 1% | ||
| 1% |
Showing 1576-1600 of 2128 reviews
Marcia P.
Feb 2014
Which had corroded.
Response from American Professional Chimney & Masonry
"Thank you for the great review. It was a pleasure working with you! Dave Myers, owner"
Mary L.
Feb 2014
Alex showed up right on time, was very professional and finished within an hour, and our fireplace has been working great since then. He also gave me an estimate to have a stainless steel liner installed, but he wasn't pushy and he clearly explained the pros and cons. I'd definitely recommend them. Our only issue was in scheduling (though, to be fair, there was a 'weather event'). Because of an ice storm, they rescheduled us for the next day, though no one showed up and when I called to confirm, they seemed not to be aware of the postponement.
Response from American Professional Chimney & Masonry
"Thanks for the A review. Sorry about the mixup with the weather event. We look forward to seeing you again in the future, Dave Myers, owner"
Patricia E.
Feb 2014
Very tidy and very professional
Response from American Professional Chimney & Masonry
"Thank you very much for such a short but sweet review. Very tidy and very professional are really nice words to hear. Dave Myers, owner"
Olivier F.
Feb 2014
No mess good cleaning, no problem.
Response from American Professional Chimney & Masonry
"It's our pleasure to serve you, Thanks! Dave Myers, owner"
GLENN S.
Feb 2014
They were early, efficient and thorough with cleaning, helpful in explaining how to open and close the damper...
Response from American Professional Chimney & Masonry
"I'm happy to hear you were so well pleased. Catherine and I are lucky to have such a great group of guys working for us! Dave Myers ,owner"
Chris H.
Feb 2014
Company was prompt and courteous in responding after purchase of the big deal. Set up an appointment via messaging on Angie's List and chimney sweep showed up as promised. Took care in moving items near my fireplace and left the house just as clean as they found it. Would definitely call upon again.
Response from American Professional Chimney & Masonry
"Thank you for such a splendid review. We would definitely be grateful to be of assistance to you again in the future! Dave Myers, owner"
Marlene P.
Feb 2014
Went well. workers were fine/helpful. the woman at the office - gruff.
Response from American Professional Chimney & Masonry
"Thanks for the straight A review. We have our office manned with 3 experienced people, yet in the winter it gets very busy, so direct and to the point comes of as gruff sometimes. Sorry about that. The overwhelming majority of our clients love our proficiency and dedication. I take it from the A's across the board you were very satisfied. Thank you for your straight forward comments. I am very grateful to you and all of our Angie's List clients for their incredible support! Dave Myers, owner"
Shelley H.
Feb 2014
Was scheduled for 11/18 but didn't hear from anyone Sunday. When I called on the 18th., Catherine stated she called an old phone number in my account on Sunday (which I didn't receive). Prior to all this, I emailed through Angie's list two correct phone numbers for which she acknowledged. She seemed to have not remembered when we spoke on the 18th. No matter they were able to come out the next day. Crew arrived 20 min. early. They seemed to be efficient and completed the job. Crew was professional and courteous. I am not sure how well it was done as it is difficult to check chimney sweeps. They made some recommendations for repair, which were minor and the estimated cost was reasonable. I was not able to okay the work as I rent and I told them I would let them I would pass it on to the landlord. The next day I went out of town and the crew showed up again. I had a difficult time getting through to the office (no one was picking up the phone) to figure out why there were people at the house again. My mother-in-law was also trying to figure it out as she was at the house. I was worried they had come to do the repairs. I found Catherine's number and was finally able to speak to about 2 hours after I found out the crew arrived. She stated that they had sent me out to clean the chimney as it wasn't recorded that the work was already done. My MIL did not let them in and only said Catherine was a piece of work. She would not give me details on their discussion. It was an aggravating error on their part and she was apologetic. My landlord did not approve the work otherwise I would have used them for the repairs even with the somewhat unprofessional service.
Response from American Professional Chimney & Masonry
"Thanks for the A review despite the difficulties in communication we had that resulted in going out to clean your chimney two days in a row. We are committed to doing our absolute best, but we do make mistakes. Catherine and I spoke about your situation and are making every effort to schedule our work as flawlessly as possible. Please be assured that we do operate with the highest regard for integrity. That approach to doing business earned us 13 Super Service Awards in * different categories in 2013. Dave Myers, owner"
Michelle M.
Feb 2014
They cut into brick to create opening for bathroom exhaust fan. They also installed the fan. There were some snags in getting the project started and a couple of issues during, but in the end everything worked out perfectly. I am pleased with their professionalism and craftsmanship. I have used this company twice and will use them in the future.
Response from American Professional Chimney & Masonry
"I'm glad that everything worked out so well. it's a pleasure to have such nice customers like you who utilize out services repeatedly. Thanks again, Dave Myers, owner"
Nacola A.
Feb 2014
Service went well. i believe one guy was receiving on-the-job training. They assessed my outside chimney damage and gave me a quote.
Response from American Professional Chimney & Masonry
"Thanks for the A review. As you noted we emphasize on the job training to ensure our employees are familiar with the different types of situations they might later encounter. Dave Myers, owner"
Steven S.
Feb 2014
We had an initial lack of communication - I did not realize that the wood stove needed to be shut down for 24 hours ahead of the cleaning so it was completely cold. When they came the first time, they said that they could not effectively clean the fireplace as it was still slightly warm and would need to come back. I really appreciated their honesty and not just doing something to avoid a second trip.
They cleaned it yesterday - did a great job, actually moving the baffle to make sure they got all the soot out. They also pointed out an issue and told me how they would keep an eye on it, how much it would cost to patch but only when necessary. Again, very honest assessment.
They cleaned it yesterday - did a great job, actually moving the baffle to make sure they got all the soot out. They also pointed out an issue and told me how they would keep an eye on it, how much it would cost to patch but only when necessary. Again, very honest assessment.
Response from American Professional Chimney & Masonry
"Thanks for your comments on our honesty. Many people are apprehensive when having someone appraise their property. We treat our clients as we would like to be treated ourselves. That makes for lasting relationships and word of mouth referrals, but most importantly it is a great way to live one's life. Dave Myers, owner."
Katrina B.
Feb 2014
They removed our wood burning insert and cleaned and inspected the chimney. When they put the insert back, it looked like they couldn't quite get it back in correctly. It looked like they just jammed it back the best they could. A few days after they came, we started having a smoke smell in the house. I called them to come back out, but then I had to reschedule. By that time, the smoke smell went away, but every once in a while it comes back. We recently moved into the house, so I am not sure if the smoke smell was because of something they did, or if that problem was going on before.
Response from American Professional Chimney & Masonry
"Please do call us back when you are able to reschedule. I prefer our clients call us with any issues they have with our work and give us the opportunity to see how well we respond before they leave a review. We will do our best to assist our customers. At that point a review can be left which describes the entire experience you have had with us. One of the most important aspects of customer serviced excellence is follow through. When difficult diagnostics or unusual situations arise, I often visit our customers homes myself. I enjoy challenging chimney issues. That's my forte'. Dave Myers, owner"
Sharon H.
Feb 2014
Not that I would know whether a good job was done or not. I ended getting a huge fat quote for repair work out of them. I am going to get some other vendors to come in and give me a quote. But, they were very professional and on time and clean so I can definitely vouch for them on those points.
Response from American Professional Chimney & Masonry
"Thanks for the A review. Chimney repairs do add up, if you have an older house. We usually underbid the competition, but if you find our price is higher, please call me personally and I will do what I can to provide a money saving quote for our award winning service. Dave Myers, owner My personal cell # is 202-468-5596"
Brian E.
Feb 2014
I initially asked for the chimney to be swept which was done in a timely fashion and for a very reasonable price (no Big Deal). They noted degradation of the liner on the furnace side and recommended sleeving which I'd heard on the last sweeping two years prior. They offered a price much less than the last provider. They navigated difficult weather and got the job done. Will only use them here on out.
Response from American Professional Chimney & Masonry
"Thanks for the Page of Happiness Nomination and for mentioning we were very reasonable on the cleaning, even without the Big Deal and that we were significantly less than the other company on your furnace liner. We try to be both reasonably priced and professional at all times. That philosophy doesn't make quick or large profits, but it builds lasting relationships and word of mouth referrals. Not to mention 13 Super service Awards in * different categories last year alone> That even floored me when I learned that! Thanks again, Dave Myers, owner"
Felix A.
Feb 2014
The chimney sweep (for lack of a better word) arrived on time and seemed to do a good job cleaning the chimney and identifying problems, which he demonstrated through photos that he emailed to me. I got the sense that he was competent and honest. However, it was hard to get through to him for follow up when smoke started coming out of a second fireplace connected to the same chimney that we routinely use. The front desk staff were not polite (though not really rude). Ultimately, the chimney sweep called me back and immediately explained the problem, which he then rectified. It was not something he could have caught on an initial inspection.
Response from American Professional Chimney & Masonry
"Thanks for the A review. Smoke cross over is only easy to rectify or spot in initial inspections if we are aware that it has been a problem, We can only rectify such issues if we know they are happening. Not that many chimneys have smoke crossing over from flue to flue, so we don't suggest making alterations to the rain caps or flue heights unless needed. Thanks again, Dave Myers, owner. Dave Myers, owner"
Margaret Y.
Feb 2014
.
Response from American Professional Chimney & Masonry
"Thanks for the awesome chase cover review! Many people are surprised to learn that their chase cover needs replacing and that stainless steel is the best way to go, even though it costs more. But when you consider the labor is the same and that it will last forever, while the regular chase covers start to rust after a few years, it is a no brainer. Dave Myers, owner"
Michael M.
Feb 2014
Had two flues replaced and they did an excellent job
Response from American Professional Chimney & Masonry
"Thanks for the "excellent" remarks! We appreciate your patronage and your trust in us. Dave Myers, owner"
Karen K.
Feb 2014
They do GREAT work for a reasonable price (I have also used them for chimney cleaning and repair. The one downside is that it is hard to get an appointment, so call well in advance and be prepared to wait.
Response from American Professional Chimney & Masonry
"Thanks for your continued patronage! The chimney estimates and repairs are actually quickly perfumed in almost all cases. Masonry work sometimes takes a week or two, due to our backlog. I'm glad we were able to assist you. Dave Myers, owner"
Marjorie J.
Feb 2014
.
Response from American Professional Chimney & Masonry
"Thanks for the A's! Dave Myers, owner"
Noraly F.
Feb 2014
They were fine. They were okay, nothing special. My interactions with the provider were normal.
Response from American Professional Chimney & Masonry
"Thanks for taking the time to review us. Perhaps after seeing so many outstanding reviews your expectations were high. I really am not sure, but A's in promptness, punctuality and professionalism are special. A discount offer for $50.00 off our regular price of $169.00 is special when considering we are already cheaper than our competition. If there is anything you might suggest that we might do to earn A's all the wat next time, let me know. I ead and respond to every single review. I believe that's special, too! Dave Myers, owner My personal cell # is 202-468-5596"
Omar Y.
Feb 2014
The price they offered was very competitive (best bid out of 3 companies) and discounted for doing all three chimneys. One fireplace was in the basement another in living room but both connected through one chimney and we had problems with smoke coming through one or the other when fire was lit in one. Initially, I didn't want to do all three chimneys due to cost but during the course of the breaking out on the chimney that had basement and living room fireplaces we were forced to do both. The company very appropriately offered a further discount to cover the additional work needed that we didn't want to have to do at the time.
The smoke bleeding over to the other persisted after work was completed. Eventually, we determined it was due to not enough porging (cementing) in the two fireboxes (especially the one in the basement as well as sealing the dampers properly, their relative height to each other and getting better quality dampers installed. They had to come back several times but were insistent on getting the job done right.
Brian the senior technician really knew what he was doing. The technicians performing the work less so but they were very polite and did clean work with no mess left behind. Brian followed through to make sure all was done properly and was well supported by his office, especially Catherine. Only problem was it took several tries to get right.
I would whole heartedly recommend them. Honest, quality and well priced work.
The smoke bleeding over to the other persisted after work was completed. Eventually, we determined it was due to not enough porging (cementing) in the two fireboxes (especially the one in the basement as well as sealing the dampers properly, their relative height to each other and getting better quality dampers installed. They had to come back several times but were insistent on getting the job done right.
Brian the senior technician really knew what he was doing. The technicians performing the work less so but they were very polite and did clean work with no mess left behind. Brian followed through to make sure all was done properly and was well supported by his office, especially Catherine. Only problem was it took several tries to get right.
I would whole heartedly recommend them. Honest, quality and well priced work.
Response from American Professional Chimney & Masonry
"I remember discussing your job with Catherine as the work was progressing. I'm sorry we didn't get it right the first trip out. 99% of the time we do. Smoke cross over from one flu to the next does require particular attention to every detail. As you indicated, Brian is very talented and well educated in chimney physics. We're lucky to have him. Brian and I both oversee the crews and pay particular attention to complex chimney diagnostic requirements. Thanks for the great review and for mentioning our commitment to our work. Dave Myers, owner"
Byron G.
Feb 2014
The work was done on schedule, on budget and in a very professional manner. The proprietor of the business actually made a visit to assist me in determining what should be done with an old boiler and to confirm that carbon monoxide was not leaking from the hot water heater. This company when above and beyond the call of duty. I highly recommend the business.
Response from American Professional Chimney & Masonry
"I love working with my hands and I love fireplaces, but I love meeting so many different people from different backgrounds the most and it's especially rewarding to hear we made a positive difference for you, The "special" trips out to assist people are part of my regular routine. Not many business owners do it, but it's part of my secret recipe for providing customer service excellence......(Don't tell my competition.) Dave Myers, owner"
Debra B.
Feb 2014
Went very well.
Response from American Professional Chimney & Masonry
"Thanks for the great review. I'm glad everything went so well. We look forward to seeing you in the future. Dave Myers, owner"
Ketly B.
Feb 2014
The crew was courteous and respectfully of my time and property. Dust was controlled well. This job took two days to complete in the blistering cold. My existing damper was new but had to be broken due to chimney curve, they provided a more efficient one at no charge. When the weather permits, I will call them to apply water repellent to exterior chimney surface and roof lineup
Response from American Professional Chimney & Masonry
"Thanks for the page of happiness nomination and the wonderful review. The picture of your new Chimney interior looks awesome. We look forward to seeing you you in the future for your routine chimney cleaning. Dave Myers, owner"
Thomas G.
Jan 2014
.
Response from American Professional Chimney & Masonry
"Thanks for the great review. Some times it confuses me that we get B's in the price category when we offer such remarkable specials to all Angie's members and even our regular prices are lower than most companies. I guess we all hate spending money (except to go to the movies, but they are over priced, aren't they? And, the last time I checked concert prices I almost fainted!) Oh well, I guess it's all part of living in modern times. Thanks again, Dave Myers, owner"
Licensing
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FAQ
American Professional Chimney & Masonry is currently rated 4.8 overall out of 5.
American Professional Chimney & Masonry accepts the following forms of payment: CreditCard
Yes, American Professional Chimney & Masonry offers free project estimates.
No, American Professional Chimney & Masonry does not offer eco-friendly accreditations.
No, American Professional Chimney & Masonry does not offer a senior discount.
Yes, American Professional Chimney & Masonry offers emergency services.
Yes, American Professional Chimney & Masonry offers warranties.