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Precision Door Service

Garage Doors, Doors, Garage and Shed Building,

About us

Elite Garage Doors and Gates has been providing expert garage door repair in the Baltimore, Laurel and surrounding area since 2001. We have received many wonderful reviews and comments from our customers, and always try hard to ensure our customers are happy. Our technicians are courteous and helpful, and take the time to show the customer what needs to be done. They are well-dressed, and drive fully-stocked, lettered trucks. "We Fix it Right the First Time!" Owner operated. Additional phone numbers - (877-4-Door Repair, 301-708-9904, . Additional web - EliteGarageDoorsandGates.com

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial sales, installation & repairs - garage doors & openers.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6876 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 326-350 of 876 reviews

Kathy K.
05/2013
5.0
garage doors
  + -1 more
They replaced the rollers on my garage door for me. They made sure that everything was functioning properly before they left with the garage door.
Description of Work: They replaced the rollers on my garage door for me. They made sure that everything was functioning properly before they left with the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Precision Door Service
We try very hard to please our customers in a professional and courteous manner. Thank you for your business, and for choosing Precision!

Joe F.
05/2013
5.0
garage doors
  + -1 more
Technician showed up promptly and performed the required service.Technician was very knowledgeable and friendly and and made recommedations.
Description of Work: Changed door rollers,lubricated bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Precision Door Service
Thank you for your comments. Our technicians strive to make sure every customer is educated and pleased with the work performed. We appreciate your business.

Sharon S.
05/2013
4.0
garage doors
  + -1 more
The garage is very quiet when going up or down now. At first I could hear the garage doors moving from other areas of the house and now I can't. The keyless entry pad would have cost a lot more if purchased when the house was being built. The only thing I didn't agree with is that the technician used W40 oil that we already had in our garage. I thought the tech should have used his own supplies however, I'm not angry because my husband offered it to him.
Description of Work: Tune up the garage doors, installed an outside keyless entry pad

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Response from Precision Door Service
We appreciate your business and your comments. Our technician would have used the lube, if needed.

Megan R.
05/2013
5.0
garage doors
  + -1 more
The technician (Derrick Easterday) was exactly on-time. I mean, exactly on-time. He was friendly and personable, but professional. After running the garage door up and down once or twice, he quickly diagnosed the problem and adjusted one or two screws. The door worked perfectly and has worked perfectly since (not quite a year later) (yes, I did forget to review on Angie's List right after!). It probably took him under five minutes total to fix the door. I was ready to pay him for the service call, but he wouldn't accept it. I tried to tip him, but he wouldn't accept it. He noted that it was just a quick fix and that it was no big deal (or words to that affect). This whole experience was really impressive and I'd like to think that it was worth it Precision Garage Door to be so generous -- I've recommended them to others since then. (It made me regret having the door installed by a lesser contractor earlier -- he fixed their shoddy work in just five minutes.) Precision Garage Door gets an A+!
Description of Work: I made the appointment because the garage door was not staying down when it reached the floor of the garage. I'd have to manually stop the garage door at the correct place on the ground; the opener motor also was forcing the door into the ground. The track and the door looked crazy -- all screwed down tight. The technician fixed all these problems in short order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for your kind words! We hope to hear those kind of comments from every customer, but realize we may not be able to make everyone happy. Our technicians really care about their work and their customers. We appreciate your business!

Douglas B.
05/2013
5.0
garage doors
  + -1 more
I bought their Big Deal coupon which was for a garage door tune up; we used it three months after we purchased it. It seemed like a pretty good deal. I was not here and did not get to meet them but my wife did. They were prompt; they came out and did exactly what they said they would do and when they said they would do the work. There is a keypad to get in the garage now, so that when my daughter comes home, and if she does not have the key, she can get in. It was a very reasonable price for all that stuff and so far nothing has been broken.
Description of Work: We used Precision Garage Doors Inc for a garage door tune up and a keypad installation for a keyless door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Precision Door Service
Thank you for choosing Precision! We appreciate your business!

celeste L.
05/2013
5.0
garage doors
  + -1 more
The service guy was great. Everything was fine. I just think the price was a little high.
Description of Work: $129 Garage Door Tune-Up plus a free key-less Entry Pad (or new rollers, your choice)! He put a key-less entry in for me. He put on an older keypad that ended up not working well. He came out to fix it, but I was over the warranty, so I had to pay a little more.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Precision Door Service
Thank you for choosing Precision. We strive to make sure all of our customers will be happy and willing to refer us to their friends and family.

Jonathan B.
05/2013
5.0
garage doors
  + -1 more
It was great. The service men who came out were very good, the people on the phone were good, they showed up on time, it did not take as long as they thought, they were honest, and all around good.
Description of Work: I used Precision Garage Doors Inc to have the whole garage door system reworked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Precision Door Service
We appreciate your comments and your business. Thank you for choosing Precision!

Michael K.
05/2013
5.0
garage doors
  + -1 more
They were on time and very professional. There was a slight problem after the first day, so they came right back and adjusted the garage door opener, and there hasn't been a problem since then.
Description of Work: I used an Angie's List Big Deal to get a garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
Thank you for your business. We appreciate our customers!

Michael S.
05/2013
5.0
garage doors
  + -1 more
Showed up on time, did precision work, left worksite spotless when finished. Doors are ultra quiet now -- wish we had known about this years ago. So nice to have such quiet doors after all those years of rattling and racket.
Description of Work: Garage door tune up, replaced rollers with ultra-quiet rollers, installed heavy-duty tracks to correct problem builder had left us (additional charge from advertised service, but well worth the additional fee), lubricated everything to ensure proper working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Precision Door Service
We appreciate our Precision customers! Thank you for taking the time to write a review.

Debra L.
05/2013
5.0
garage doors
  + -1 more
I knew in advance that I was needing to have the rollers changed, but I didn't mention this to the technician at first. He took a look at my garage door and recommended what I knew had to be done. The technician was on time, he was friendly, and he was efficient. The garage door now goes up and down smoothly and no longer rattles.
Description of Work: I purchased a Big Deal for them to change the rollers on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Precision Door Service
Thank you for choosing Precision! We look forward to working with you and your neighbors in the future.

LOUISE K.
05/2013
4.0
garage doors
  + -1 more
The technician completed the job as described without delay.
Description of Work: Garage door maintenance. Initial appointment made though it appeared technician was overbooked and was not able to come in the time frame scheduled. Follow up appt was made and technician was timely. Job was completed and the technician reviewed the work completed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Precision Door Service
Thank you for choosing Precision. We appreciate your business.

Betsey C.
05/2013
5.0
garage doors
  + -1 more
As stated above, my house cannot accommodate a garage door opener, so no work was performed.
Description of Work: This company was great, my house can not accommodate a garage door opener. The gentleman who came out was very honest with the assessment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
We appreciate your comments, but especially your business. Thank you for being a Precision customer.

Mary A.
05/2013
5.0
garage doors
  + -1 more
Excellent service. Prompt, good selection and professional workers.
Description of Work: Removed old broken garage door and replaced it with a new garage door and new motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Precision Door Service
We appreciate your kind words, but most of all, your business and confidence in Precision!

Matthew S.
05/2013
5.0
garage doors
  + -1 more
Great on all accounts! Punctual, professional, helpful responses to questions, and thorough.
Description of Work: Replaced metal rollers with new vinyl rollers. Lubricated all parts of door. Inspected and cleaned opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Precision Door Service
Our technicians strive to make sure they leave with happy customers. Thank you for choosing Precision!

Sara R.
05/2013
4.0
garage doors
  + -1 more
Overall, it was fine. Fairly easy to schedule. Nice reps. The work did not last as long as I thought it might, but it seemed to have been done well and everyone who I spoke to at the company was very nice.
Description of Work: A tune up of the garage doors and new keypad.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Response from Precision Door Service
Thank you for your kind words. We appreciate your business.

hugh H.
05/2013
5.0
garage doors
  + -1 more
The company Precision Garage Doors did a great job and they are efficient. They did the work professionally and quickly. I hired them to do more work.
Description of Work: I used Precision Garage Doors for tune up of my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Precision Door Service
We appreciate your business, and look forward to servicing you and your neighbors in the future.

Sally B.
05/2013
3.0
garage doors
  + -1 more
I bought a coupon for half price tune-up. When they came to do the tune-up they said the system was shot and needed to be replaced. They replaced it right away. I was able to get my money back for the coupon. My only complaint is that they would not give me the Angie's discount since I didn't ask for it when I made the appointment. At his point I don't remember the amount but I think it was around $100. I was unable to do anything abount it since the work was done before I found out they wouldn't give me a discount.
Description of Work: Called for a tune-up. Ended up replacing the entire system.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$650

Response from Precision Door Service
We appreciate your comments and will use them in our efforts to provide excellent service.

Ting C.
05/2013
3.0
garage doors
  + -1 more
The team came on time and replaced the motor gear very efficiently. I didn't know how other company charges for this type of service. However, after I found out the part probably only costs 30 bucks, I felt I was being over charged.
Description of Work: Replaced motor gear of the garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$286

Response from Precision Door Service
Thank you for choosing Precision for your garage door needs.

HD B.
05/2013
2.0
garage doors
  + -1 more
The coupon included a garage door tune up which i assumed meant they would do something besides replace the rollers. i was wrong. they did use this opportunity to sell us other services. I shoulder have paid more attention to the fine print, if I opted not use the coupon and they did nothing, they were going to charge me $49 dollars for the service call.
Description of Work: Garage door tune up and roller replacement

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$320

Response from Precision Door Service
Thank you for your comments. The coupon is very detailed about the service provided, which is an inspection and replacement of rollers. Most customers have never serviced their garage doors, therefore additional service is sometimes needed. Rest assured, we do not sell anything to customers that is not needed to ensure their garage door is working properly.

Carolyn H.
05/2013
5.0
garage doors
  + -1 more
They did a good job. Derek was very friendly and customer oriented.
Description of Work: I bought a Big Deal for garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
Our customers love Derrick. Thank you for your business!

Kristina M.
05/2013
5.0
garage doors
  + -1 more
They were able to fix what was broken. The experience was pleasant and they could answer my questions without making me feel like a fool.
Description of Work: I used Precision Garage Doors Inc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,089

Elizabeth W.
05/2013
1.0
garage doors
  + -1 more
Scheduled an appointment for a specific time, repairman showed up at a completely different time, was not very polite and then told us he couldn't wait and left. Calling another company and referring our friends elsewhere!
Description of Work: Called for garage door repair

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from Precision Door Service
We appreciate your feedback. Our technicians call on the way, and cannot wait at the home, due to the large number of calls they have. We apologize for the confusion with our schedulers.

CAWAS A.
05/2013
5.0
garage doors
  + -1 more
VERY GOOD SERVICE OVERALL- NO PROBLEMS SO FAR .
Description of Work: REPLACED GARAGE DOOR SPRING & DOOR SWITCH

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Door Service
We appreciate your business. Thank you for choosing Precision!

joan R.
05/2013
5.0
garage doors
  + -1 more
It was a long time ago and it was a fine experience. The guy came in and did everything – it was perfect. They were efficient. They came in and did what they have to do and they were gone. Price is fair. The quality of their work is still good.
Description of Work: I used Precision Garage Doors Inc for garage door service. He came for a garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for choosing Precision for your garage door needs.

Matthew O.
04/2013
5.0
garage doors
  + -1 more
We had a great experience overall. The scheduling was quick, they showed up on time, and the services performed were high quality. They lubed the garage door track, and installed a remote/mounted garage door opener. Everything is still working well, without any problems..
Description of Work: Garage door tune-up and remote/mounted garage door opener install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Precision Door Service
We appreciate our customers! Thank you for your business!

Contact information

7483 Candlewood Rd Ste F, Hanover, MD 21076

http://PDSGarageDoorsMD.com

Service hours

Monday:
7:30 AM - 9:30 PM
Tuesday:
7:30 AM - 9:30 PM
Wednesday:
7:30 AM - 9:30 PM
Thursday:
7:30 AM - 9:30 PM
Friday:
7:30 AM - 9:30 PM
Saturday:
7:30 AM - 9:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
5411947
Trade License Locale
Maryland
Trade License Authority
MHIC
Trade License Expiration
10/27/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Garage and Shed Building,
Heating and Air Conditioning,
Roofing

FAQ

Precision Door Service is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 9:30 PM

Tuesday: 7:30 AM - 9:30 PM

Wednesday: 7:30 AM - 9:30 PM

Thursday: 7:30 AM - 9:30 PM

Friday: 7:30 AM - 9:30 PM

Saturday: 7:30 AM - 9:30 PM

Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Door Service does not offer free project estimates.
Yes, Precision Door Service offers eco-friendly accreditations.
Yes, Precision Door Service offers a 5% senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Residential & commercial sales, installation & repairs - garage doors & openers.

Contact information

7483 Candlewood Rd Ste F, Hanover, MD 21076

http://PDSGarageDoorsMD.com

Service hours

Monday:
7:30 AM - 9:30 PM
Tuesday:
7:30 AM - 9:30 PM
Wednesday:
7:30 AM - 9:30 PM
Thursday:
7:30 AM - 9:30 PM
Friday:
7:30 AM - 9:30 PM
Saturday:
7:30 AM - 9:30 PM