Elite Garage Doors and Gates has been providing expert garage door repair in the Baltimore, Laurel and surrounding area since 2001. We have received many wonderful reviews and comments from our customers, and always try hard to ensure our customers are happy. Our technicians are courteous and helpful, and take the time to show the customer what needs to be done. They are well-dressed, and drive fully-stocked, lettered trucks. "We Fix it Right the First Time!" Owner operated. Additional phone numbers - (877-4-Door Repair, 301-708-9904, . Additional web - EliteGarageDoorsandGates.com
I purchased an Angie's List Big Deal for this service and it was good. He came shortly after I purchased the deal.
Description of Work: I used Precision Garage Doors for a garage door tune-up and free new rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Stephen O.
11/2013
5.0
garage doors
+ -1 more
The technician arrived promptly and was very courteous. He was patient as I was bouncing back and forth between him and another contractor I had at the house for a different reason. The Angie's List deal offered a keyless entry pad or new rollers with each deal purchased (one per door). He suggested using the one keypad for both doors so that I could get new rollers on one of the doors as part of the deal instead of two keypads - which worked great. The best part though was that I had thought that I may have needed new systems entirely due to problems opening the doors, but the technician tried to identify the problem, to save me money as much as possible. After troubleshooting and a couple of visits, the problem was identified (a setting on the current system, not a mechanical problem at all). They promptly reimbursed me for a part that I had ordered in the meantime. In short, I was extremely satisfied with their service.
Description of Work: They inspected and serviced two garage doors, replaced plastic rollers with metal ones on one door, added a keyless entry system for both doors, provided two new garage door openers, and troubleshot a problem with the openers (both old and new) not consistently opening the doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$388
Response from Precision Door Service
We appreciate your business. Thank you for your comments and your business.
John W.
11/2013
5.0
garage doors
+ -1 more
I was having a problem with my garage not closing properly. Precision made some adjustments and also installed new rollers. Door has worked great ever since. Very happy with their service.
Description of Work: I used PRECISION GARAGE DOORS INC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
Thank you for your business!
Robert M.
11/2013
5.0
garage doors
+ -1 more
The provider arrived on time. He was professional and personable. He explained what he would be doing. He explained how the keypad entry system operated and made sure we were comfortable with it.
Description of Work: The provider serviced the garage door and added a keypad for ease of entrance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Precision Door Service
Thank you for your business!
Lynn B.
11/2013
3.0
garage doors
+ -1 more
From what we read on the deal we expected that they could get our door to garage door to work. It does go up but needs a push to get it going. This company is more in the business of selling new garage doors rather than working with existing doors and openers. They gave us the information on their products but we really want to keep our original door and just want the opener to work properly.
Description of Work: I purchased a Big Deal from Precision Garage Doors Inc.
Rating Category
Rating out of 5
Yes, I recommend this pro
$129
Response from Precision Door Service
Thank you for your comments. The big Deal you purchased was for a safety check and lube, with a remote or rollers. This deal specifically states that additional work needed would be additional, should you choose to do so. We always attempt to repair garage doors, but occasionally, a new one would be more cost effective than repairs.
Chris B.
11/2013
5.0
garage doors
+ -1 more
I purchased the deal thinking I needed a tune-up to resolve my garage door remotes not working. Once I explained my situation over the phone to set the appointment Precision Garage Doors informed me that a general service call was all I needed. I paid the $49 service call charge to them and they came out within a few days to fix the problem. However, since I used an Angie's Deal to purchase the service, they could not directly refund my original purchase. Good experience overall.
Description of Work: I purchased a Big Deal from Precision Garage Doors Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Precision Door Service
Thank you for your comments and your business!
Wylene W.
11/2013
4.0
garage doors
+ -1 more
Technician called to indicate that he was running late. Overall was good experience.
Description of Work: replaced rollers on a garage door and tune-up
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$129
Response from Precision Door Service
We appreciate your business! Thank you,
Poweide K.
10/2013
5.0
garage doors
+ -1 more
He came out and informed me that I didn't need the service that was offered in the Big Deal. He did however change a fly wheel and some other parts, and highlighted that in a year or so I may need some other things done. He was very quick and professional with the service.
Description of Work: I purchased a Big Deal for garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for choosing Precision for your garage door needs.
Richelle P.
10/2013
5.0
garage doors
+ -1 more
Unfortunately there are no details to share because I cancelled the deal and received a refund.
Description of Work: I purchased a deal on Angie's List that I ended up cancelling because my garage door broke and was covered by the Home Warranty.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Precision Door Service
Thank you.
Heather T.
10/2013
2.0
garage doors
+ -1 more
We opted for the keyless entry pad for our garage door in the deal. However, after installing the keyless entry, they did not perform a garage door tune up. We asked at the time of service if he was going to perform a tune up and the servicer said that the deal was for a tune-up or a keyless entry pad installation. That's not what the deal said. We were very disappointed in the service and would have gone with someone else if we had known beforehand that we were only going to have a keypad installed for $149.00. We could have purchased a keypad at any hardware store for $39.97. We bought the deal because we wanted the tune-up as well.
Description of Work: I purchased a deal from Precision Garage Door: $149 Garage Door Tune-Up plus a free key-less Entry Pad (or new rollers, your choice).
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$149
Response from Precision Door Service
We are currently looking into this matter. We wish you would have called us in June, when the service was performed, and we could have taken action immediately, instead of waiting almost four months later. We will be in contact with you, to discuss whether or not your need to have us come out again.
Steven G.
10/2013
5.0
garage doors
+ -1 more
We purchased a big deal for the service, and it went very well. The door is much quieter now.
Description of Work: We used Precision Garage Doors Inc. They replaced the rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Precision Door Service
Thank you for choosing Precision for your garage door needs!
Tatia T.
10/2013
5.0
garage doors
+ -1 more
I called to make the appointment and the person who answered was courteous and willing to work with me on a date. The day of the work, the weather was terrible, so the repairman was late coming but he called to let me know. Upon arrival, he got right to work, inspecting all the points, brackets, rollers, springs, etc. He changed all the rollers for free, which is what I chose (I had the choice of rollers or a new remote box). He lubricated all the parts and made sure everything was in working order before leaving. My door is so quiet now.
Description of Work: Precision Garage Doors inspected and serviced my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$149
Response from Precision Door Service
We appreciate your business and your comments. Thank you for choosing Precision!
ELI T C.
10/2013
4.0
garage doors
+ -1 more
Door didn't open after he left. I switched door sensors so left door works off of right doors sensor. (Right door doesn't open.)
Description of Work: came out 3 times
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Response from Precision Door Service
Please call us if you have any further difficulty. We will be happy to return to your home.
Charles A.
10/2013
5.0
garage doors
+ -1 more
Great. I called on a Saturday at about 1:00PM, and was told that they could come out to my house between 3-5 the same day. Mike called 20 minutes before he arrived at about 4:00. He assessed the problem, and when we explained we weren't in a position to permanently solve the problem, he adjusted our doors so they'd work until we could buy a permanent fix. I felt like he went above and beyond what was necessary, and he explained everything he was doing. He gave us contact info for their sales person in case we wanted to use them. Overall, this was a great experience, and I won't hesitate to call them again.
Description of Work: Garage door wouldn't close. Performed immediate maintenance, with recommendation on long-term solution
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Precision Door Service
Thank you for your comments and for your business. We try hard to make sure our customers are educated about their garage doors, and are given choices. We appreciate your business.
Fuadat J.
10/2013
5.0
garage doors
+ -1 more
I bought a $99 deal to get a garage door tune up and they would throw in a keypad or rollers. The technician advised that we should go with the rollers because our current rollers were squeaky and the garage door had dropped one day. So he tuned the system and changed the rollers. The tech really took his time explaining how the system works, how we can keep it functioning properly and what he was doing. Once he was done the garage door rolled up and down smoothly. No more squeaky wheels.
Description of Work: He tuned the garage door opener system and changed the rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
Thank you! That's exactly how it's supposed to work! We appreciate your business!
John & Barbara H.
10/2013
5.0
garage doors
+ -1 more
My experience went very well. The staff was friendly and professional while visiting. I would recommend this company to others.
Description of Work: I purchased a Big Deal garage door repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
Thank you for choosing Precision. We appreciate your business, and look forward to working with you and your neighbors in the future.
Jackie R.
10/2013
5.0
garage doors
+ -1 more
Late arriving, but I was called in advance and asked if that was OK. The gentleman that arrived was friendly and courteous. He got the work done in a timely matter and informed me about the condition of my garage door. He gave me detailed instructions on how to use the installed keypad. I would definitely use them again and recommend them to my neighbors.
Description of Work: My garage door was checked and lublicated, and outdor keypad was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$129
Response from Precision Door Service
Thank you for your comments. We appreciate your business. We always call our customers if we are running late. We often find that the information given to us what not exactly what was needed, so it takes a little longer. Thank you for understanding.
David O.
10/2013
5.0
garage doors
+ -1 more
Very Good! Barry was very prompt in arriving and explained the problem and the cost in a very professional manner. During the installation, he explained every step to me and my son.
Description of Work: Replaced Garage Door Spring
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Precision Door Service
Thank you for being a Precision customer. We appreciate your business.
Tanya B.
10/2013
5.0
garage doors
+ -1 more
I had to get it refunded because they do not service my area.
Description of Work: I bought a Big Deal for garage door tune up.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Precision Door Service
We wish we did, but I'm glad you got your refund. I try to watch every big deal sold, so I can alert the customer immediately, if we do not service that area.
Vivek C.
10/2013
5.0
garage doors
+ -1 more
Was very satisfied with Precision Garage door. Scheduling: This was amazing. They have a 24X7 scheduling number. I called around 9:30 a.m. and they gave me a same day appointment and we were done with the work by Noon. Service: Professional, friendly. Did the job very efficiently and took the time to answer my questions. I've waited a week to write the review. The garage door is really quiet now. Very satisfied.
Description of Work: Serviced the garage door and replaced rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Precision Door Service
Thank you! This is exactly how we run our business, and are glad when customers tell others about us. We have many referrals and repeat customers, and appreciate them all!
Michael B.
10/2013
5.0
garage doors
+ -1 more
It was an Angie's List Big Deal that I purchased. Those guys did a great job. It was awesome. It was really good. The guy was a professional but he was hilarious too. He was very thorough. He explained everything he did and he gave me a couple of pointers so I was really kind of blown away. I would definitely use them again. They walked me through some maintenance that I can do myself. They explained the importance of getting an annual maintenance tuneup, which I never knew. He educated me and we had a little fun. He was really a great guy. I would absolutely use them again.
Description of Work: I used Precision Garage Doors to do the garage door tuneup maintenance. They made sure the rollers were without debris, did some lubrication, cleaned up and tightened up some of the belts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Precision Door Service
Thank you! We love to hear that our technicians take the time to make sure the customer is fully educated about their door. That is what they are trained to do. They are also very professional and friendly! We appreciate your business!
Alvira G.
10/2013
5.0
garage doors
+ -1 more
Barry from Precision Garage Doors came to our house to replace the bottom seals on both garage doors and we were very pleased with the service. He not only replaced the seals but also took the time to lubricate the chains and all moving parts of the doors. He was on time and was a very pleasant individual. We will continue to use Precision when the need arises.
Description of Work: Garage door seals
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Precision Door Service
We look forward to working with you and your neighbors in the future. Thank you for your business!
Gordon O.
10/2013
4.0
garage doors
+ -1 more
The installer was friendly and professional
Description of Work: Install a garage door spring
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$475
Response from Precision Door Service
Thank you for choosing Precision for your garage door needs!
Sailesh S.
10/2013
5.0
garage doors
+ -1 more
It went very well and it was done professionally. Will reccommend strongly
Description of Work: Completed the tune-up of the garage doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Precision Door Service
We appreciate your business! Thank you!
David L.
09/2013
5.0
garage doors
+ -1 more
The provider was very friendly, efficient, and courteous during his visit. He arrived on time, talked me through each step of his process, showed me a particular kind of lubricant to use if I have issues with the doors in the future, and even gave my son an extra roller to play with. Overall, I was very pleased with the service.
Description of Work: The provider checked that each of my garage door openers were functioning properly, and made some adjustments. He also installed new rollers on both doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Precision Door Service
Thank you for choosing Precision and for your kind words. As you can see, most of our customers feel the same way you do :)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Garage and Shed Building,
Heating and Air Conditioning,
Roofing
FAQ
Precision Door Service is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 9:30 PM
Tuesday: 7:30 AM - 9:30 PM
Wednesday: 7:30 AM - 9:30 PM
Thursday: 7:30 AM - 9:30 PM
Friday: 7:30 AM - 9:30 PM
Saturday: 7:30 AM - 9:30 PM
Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Door Service does not offer free project estimates.
Yes, Precision Door Service offers eco-friendly accreditations.
Yes, Precision Door Service offers a 5% senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Residential & commercial sales, installation & repairs - garage doors & openers.