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Precision Door Service

Garage Doors, Doors, Garage and Shed Building,

About us

Elite Garage Doors and Gates has been providing expert garage door repair in the Baltimore, Laurel and surrounding area since 2001. We have received many wonderful reviews and comments from our customers, and always try hard to ensure our customers are happy. Our technicians are courteous and helpful, and take the time to show the customer what needs to be done. They are well-dressed, and drive fully-stocked, lettered trucks. "We Fix it Right the First Time!" Owner operated. Additional phone numbers - (877-4-Door Repair, 301-708-9904, . Additional web - EliteGarageDoorsandGates.com

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial sales, installation & repairs - garage doors & openers.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6876 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 876 reviews

Gwendolyn D.
03/2014
5.0
garage doors
  + -1 more
The service technician was efficient and clearly experienced. When I spoke the company to confirm charges, I was relieved to know that the deal price was not inflated by additional charges for gas or travel. Following the service, I received an e-mail from the company thanking me for my business and asking for feedback...good customer service. I would use them again.
Description of Work: I purchased the Angie's List Big Deal and received a 25-point garage door safety inspection on one of my doors. The service technician installed a key-less entry pad replacement lubed the moving parts on the door that was serviced and suggested that I do the same for the second door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Response from Precision Door Service
We appreciate your comments and your business! Thank you for choosing Precision!

sheila S.
03/2014
5.0
garage doors
  + -1 more
The service was excellent. The owner was very professional, timely, and helpful. I would highly recommend Precision Garage Doors to anyone!
Description of Work: I had a new garage door installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
We appreciate your business. Thanks so much!!!

Jessica S.
03/2014
5.0
garage doors
  + -1 more
It was fine. They were very professional. They did exactly what they were supposed to do.
Description of Work: I purchased a big deal for Precision Garage Doors Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Precision Door Service
Thank you for your comments and your business!

Kakneka M.
03/2014
5.0
garage doors
  + -1 more
We called on a Thursday and got an appointment on Sat. Mike E, the technician called prior to his arrival and arrived on time. He was able to quickly assess the problem and provide the needed repairs. The thing that I like about this company is that each time, they try to educate you on your doors and how to maintain them. The technicians are honest and knowledgeable. Their prices appear to be fair based on the market. I am glad that I chose Precision to install my door in 2012 and for the repair job recently.
Description of Work: Repaired garage door that was off of the track. We had Precision install our door in Sept 2012. The door is still under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Precision Door Service
Thank you for calling Precision for your garage door needs.

Bruce J.
03/2014
5.0
garage doors
  + -1 more
They did a really good job for me. They actually fixed another unit for me that was in need of repair while they were here. They did a fantastic job!
Description of Work: They came out to service my garage door for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Precision Door Service
Thank you for choosing Precision for your garage door needs! We appreciate your business.

Michelle F.
03/2014
2.0
garage doors
  + -1 more
They guy showed up and was rude because it was not his service area and was late for another appointment. He was here a total of 15 minutes. All he did was put oil on the chains of the garage door rollers and told me top call and make another appointment for some other time.
Description of Work: I hired them to perform a garage door tune up.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$149

Response from Precision Door Service
Thank you for your comments. Although this was over 9 months ago. I will use your comments in our training. Our technicians try very hard to please all of their customers, but do sometimes get behind. Your door probably needed more than oil and rollers, which is why he recommended further work. I do appreciate your comments, and will work with our technicians.

Mary Beth B.
03/2014
5.0
garage doors
  + -1 more
It was an Angie's List Big Deal that I purchased. They did a good job. They came in right away, they cleaned the garage mechanisms quickly and efficiently, and they let me know what the limitations were of my outdated system. There were no additional charges. They were punctual and efficient. The quality was good. I haven't had any problems since. They were quick to come out.
Description of Work: I used Precision Garage Doors Inc. for garage door services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Ann S.
03/2014
5.0
garage doors
  + -1 more
Good. friendly, professional service.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Response from Precision Door Service
Thank you for choosing Precision for your garage door needs.

Richard H.
03/2014
2.0
garage doors
  + -1 more
I had purchased a Big Deal for a garage door tune up that was supposed to include a new garage door opener. When he came out to my house he took one look at my garage door and said that the springs looked dangerous. I felt like right away he was trying to scam me. He was trying to sell me all kinds of extra things. He then told me that he did not have an opener that was compatible with my garage. He did no work for me. I ended up going to Home Depot and found that all of the openers they had were compatible with my garage.
Description of Work: Provided Estimate

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
punctuality
4.0


Response from Precision Door Service
Although this was over 28 months ago, I would like to clarify. Your purchase of a Big Deal was for a tune up and either rollers or a key pad. It was not for an opener. Our technicians are trained to do a safety check on your door, and found that your springs were worn/broken. Replacing an opener, as you have done, will not fix the problem, if the springs are having to lift the door-the opener will be compromised again. We do not scam or try to sell things to customers. We offer suggestions to make your door work well and safe. As always, it is your money and your decision.

Robert C.
03/2014
5.0
garage doors
  + -1 more
Vendor provided good service and performed an additional repair in the most economical way possible (reusing as many old parts as possible). He did the work well, and the doors work well. Plus there was no up-sell of additional unwanted services.
Description of Work: Garage door tune up and install quiet rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Precision Door Service
Thank you for your business and your kind words. We appreciate our customers!

Kim W.
03/2014
5.0
garage doors
  + -1 more
provided very good service, on time, and professional
Description of Work: Serviced squeaky garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Precision Door Service
Thank you for choosing Precision for your garage door needs.

Sam A.
03/2014
4.0
garage doors
  + -1 more
I spent more than I was expecting to spend; they were able to fix the problem initially; but then more problems arose. When I told them how much I spent for the initial repair and they were able to lower the price on the new unit in order to satisfy me.
Description of Work: I purchased a big deal for a garage door tune up.
Rating CategoryRating out of 5
$149

Response from Precision Door Service
We appreciate your comments and your business. We always try to work with our customers to ensure a pleasant experience.

Judith F.
03/2014
5.0
garage doors
  + -1 more
The technician arrived on time, determined the source of the problem, and proceeded to correct it. First, he explained the problem, advised us how to avoid it in the future.
Description of Work: He repaired the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for your review. Our technicians work hard to make sure the customer is satisfied and educated about the garage door.

Lara F.
02/2014
5.0
garage doors
  + -1 more
The technician was punctual, very professional and knowledgeable. I would definitely recommend the company.
Description of Work: Tune up garage door, change key pad and fix disconnected garage door opener wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Precision Door Service
Thank you for your business and your recommendations. We appreciate our customers!

Leonard J.
02/2014
5.0
garage doors
  + -1 more
Very, Very professional! Excellent tech who is very pleasant and knowledgeable. Will absolutely use again and will definitely recommend this service.
Description of Work: They adjusted the sensors. Lubricated the rollers. Installed a new key pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$129

Response from Precision Door Service
Thank you! We appreciate your comments and your business!

Art G.
02/2014
5.0
garage doors
  + -1 more
This was second time I have had them come out. It was very easy to schedule an appointment. One technician came to complete the work and he did so in about and a hour and half. They came, checked it out, and completed the tune-up. Everything went fine.
Description of Work: I purchased a Big Deal for a garage door tune-up and roller replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Precision Door Service
We appreciate your business. Thank you for your kind words.

kathleen B.
02/2014
3.0
garage doors
  + -1 more
The installation was done on time and the installers were polite. When I asked for a review of their work, the company rep.refused to believe that his company had installed the door. There was a previously installed metal door on the other side of the garage installed by Sears. He claimed that Precision had installed the Sears door. He demanded that I produce the receipts for both doors. He still accused me of telling a falsehood because the receipts did not say which door had been installed by Precision. Finally, he called the manager who told him I was correct. He informed me that the installers had failed to install insulating material that would have sealed the door and eliminated the almost two inch gap around the door. He also informed me that buttom to open the door had been improperly placed. Precision made the corrections. HOWEVER: I cannot recommend a company that would make such egregious errors in the original installation and then try to say that they didn't do it.
Description of Work: The provider removed a wooden garage door and replaced it with a metal one. The job was actually done in April 2013 and it wasn't until lately that I noticed the door had a significant gap around it permitting the entry of leaves and small rodents. I called to ask for a review of the installation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$1,417

Response from Precision Door Service
Thank you for your comments and the opportunity to correct any errors made on our part. We always try to provide excellent service, and correct any miscommunications we encounter.

Rosemerry T.
02/2014
5.0
garage doors
  + -1 more
I was very pleased with this service (I received a discounted price through Angie's List). The technician was very nice and knowledgeable about servicing my garage door.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Precision Door Service
Thank you for choosing Precision for your garage door needs!

Sandra W.
02/2014
5.0
garage doors
  + -1 more
The job turned out very good and they were very flexible in their scheduling. I was very pleased.
Description of Work: I bought a Big Deal from them for a garage door tune-up and a free key-less entry pad.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Response from Precision Door Service
Thank you for your kind words and for your business!

Shelby B.
02/2014
5.0
garage doors
  + -1 more
Scheduling went really well. I was really pleased that they were able to get out within a few days. The technician was very professional and showed me what needed to be done.
Description of Work: They replaced the garage door opener and replaced the track mechanisms. They had to also replace the keypad because the old one was incompatible with the garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Precision Door Service
Thank you for choosing Precision. We appreciate your business.

Thomas S.
02/2014
5.0
garage doors
  + -1 more
It was an Angie's List Big Deal that I purchased. It went very well. It was nice a day, he told me what needed to be done without forcing me to have them do it. The guy was full of information, he shared all of his knowledge, and he also took care of what was to be taken care of. There were no extra charges.
Description of Work: I used Precision Garage Doors Inc. for garage door services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
Thank you! Our customers love our technicians! They truly care about their work.

raef B.
02/2014
1.0
garage doors
  + -1 more
after getting estimate from Precision estimator she said $49.95 plus part, but how much part can be, after the repair showed up he said need 2 springs and bearing the cost will be $515.95 so I have no choice just go ahead with it, on Monday I called other company find out the spring run between $19.00 to $65.00 and bearing $10.00 he charge me $380.00 for 2 springs and $60.00 for bearing.
Description of Work: Fixing broken garage door,

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$515.95

Response from Precision Door Service
You are not comparing apples to apples. We can assure you that if you checked the quality of the springs from the other company, they would not compare. We offer only high quality parts with 30000 cycle springs. We often have to replace the cheaper springs some companies provide.

Norman M.
02/2014
5.0
garage doors
  + -1 more
It went perfect. I believe that they came soon after I purchased the big deal. They were very punctual and they did what they were supposed to do. They got my garage door working better. It was not as noisy as it was before they showed up. I did not spend any extra on top of the big deal.
Description of Work: I used the big deal that I purchased from Precision Garage Doors Inc. for a garage door tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Trina D.
02/2014
5.0
garage doors
  + -1 more
The technician came out in the scheduled window. He lubed, inspected the door, adjusted the sensors and replaced the rollers. I wouldn't use them again, because I will try to find a company that services Genie door openers.
Description of Work: The deal was: Garage door tuneup and safety inspection replace rollers or install wireless keypad. Note: the keypad is not for Genie garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$149

Response from Precision Door Service
Thank you for your comments. While we do work on genie openers! it is sometimes difficult to get parts for older ones! and the cost is not worth it for the customer.

Eva V.
01/2014
5.0
garage doors
  + -1 more
They came and fixed it and they were very good. They came when they said and were on time.
Description of Work: I purchased a big deal for Precision Garage Doors Inc for garage door service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for your business and your comments. We appreciate our customers!

Contact information

7483 Candlewood Rd Ste F, Hanover, MD 21076

http://PDSGarageDoorsMD.com

Service hours

Monday:
7:30 AM - 9:30 PM
Tuesday:
7:30 AM - 9:30 PM
Wednesday:
7:30 AM - 9:30 PM
Thursday:
7:30 AM - 9:30 PM
Friday:
7:30 AM - 9:30 PM
Saturday:
7:30 AM - 9:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
5411947
Trade License Locale
Maryland
Trade License Authority
MHIC
Trade License Expiration
10/27/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Garage and Shed Building,
Heating and Air Conditioning,
Roofing

FAQ

Precision Door Service is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 9:30 PM

Tuesday: 7:30 AM - 9:30 PM

Wednesday: 7:30 AM - 9:30 PM

Thursday: 7:30 AM - 9:30 PM

Friday: 7:30 AM - 9:30 PM

Saturday: 7:30 AM - 9:30 PM

Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Door Service does not offer free project estimates.
Yes, Precision Door Service offers eco-friendly accreditations.
Yes, Precision Door Service offers a 5% senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Residential & commercial sales, installation & repairs - garage doors & openers.

Contact information

7483 Candlewood Rd Ste F, Hanover, MD 21076

http://PDSGarageDoorsMD.com

Service hours

Monday:
7:30 AM - 9:30 PM
Tuesday:
7:30 AM - 9:30 PM
Wednesday:
7:30 AM - 9:30 PM
Thursday:
7:30 AM - 9:30 PM
Friday:
7:30 AM - 9:30 PM
Saturday:
7:30 AM - 9:30 PM