Express Countertops

Express Countertops did a great job. From the estimating, to choosing the slab, and fabricating our countertops we had an excellent experience with them. The installation crew were great, they were professional and courteous. They kept the mess to a minimum and cleaned up after. I would highly recommend them.

Poorly. The grain in the countertop was going in the wrong direction. It's going one direction on the island and opposite direction on the LShape. I had to pay before the work was completed and I had to sign off on a template.

The installation went well, and the countertop looks amazing. The installers moved fast, but also took their time, if that makes sense. They moved fast, because they're experienced and good, but they took their time to do things right, lots of measuring and leveling and prep work. My real estate agent suggested the marble pattern, I trusted her and went with it after only seeing one small sample image online. Kudos to her too, as it looks great, much better than I could have expected. I got multiple quotes for the work, and these guys were also the lowest price by a good bit. The one seam where they had to join two pieces of granite is almost invisible.

Visited their office to check out samples. Rob was a big help and we picked out our stone that day. We had to wait about a week to get someone out to template our kitchen. Originally we needed 1 slab to complete our countertops but when they started cutting, they realized they needed to put a seam in the middle of the sink cutout to make one slab work. The other option was to get another slab for $400+. As we didn't want a seam in the middle of the sink, we bought another slab. Installers came a few days later and installed the countertops. Very beautiful install. I had a few issues with the installers they used but John was very concerned and seems to be remedying the issue.

Our house was eight years old and we wanted to give it a little update. We wanted to replace the counter tops in the kitchen, the master bathroom and the extra bathroom upstairs. We were very impressed with the quality of service, selection of counter tops and the finished product, not to mention the price was very reasonable. The new counters made a real difference in the way the house looked! We would definitely recommend this company to our friends, the

We went to showroom to choose our granite. Mike, the sales person, advised us that there was only one option for a sink to choose. We purchased the granite and the sink that day. They put on the counter tops and everything looked great. They are beautiful. They put the sink in for us, but advised us that they don't hook up the plumbing. We were just going to hire a plumber to come in and hook up the plumbing and garbage disposal for the sink. We realized that the garbage disposal wouldn't fit under the sink. The sink is 9 inches deep. Also, one of the plumbers came out and advised us that the drain is going to be too high and might get clogged often. He advised us that he would have to move the drain lower so it could work properly. We weren't thinking there would be an additional plumbing project to complete this job. We contacted Express Countertops and they advised us that was the standard sink that they recommend to people. They advised us that there was nothing they could do about it. He later told us that there was someone he could hire that would do the job for $200, but later changed the price to $250. Dealing with them became very aggravating and they didn't take responsibility for the job. They couldn't even assure me that my new counter tops wouldn't be damaged if they came back out. Also, I don't even know how much they would have actually charged me. It turned into a terrible experience.

They offered the stone for free in the bathroom because they had leftover stone. So we only had to pay for the labor for that.

The measurement person took measurements and made a cardboard template. He based it on the existing countertop which was not attached to the cabinets. The measurements were to have the countertop with the proper inch and half overhang and continue flush to the wall. The cabinets were installed level but due to floor sag, there was a gap at the top which kept the back edge away from the wall. The countetopr was not to have a backsplash. The wall was to be tiled. When the countertop was installed, there was a gap between it and the wall that varied from less than one eighth to three eights inch on one piece of material. On another piece, they actually dug the countertop into the wall to make the front overhang correct. The installer mentioned that the company does not have a CNC cutting machine and that the pieces were guided by hand in the cutting machine they do have. Pictures of the gap were sent to the company representative who forwarded them to his supervisor. Two weeks have passed and there has been no response from them. We had to go through some tiling gymnastics in order to cover up their mistake and poor workmanship. This company was the lowest bidder and it is probably because they do not have modern machinery and do not measure using laser instruments like most other companies have.

It turned out okay. They came out and measured the place. I appreciated the fact that they wanted to keep working with me to get it right. They did a good job taking measurements and were on time. They ended up not having enough of material that I wanted so they made it a thinner counter top and they were supposed to make it look thick. They glued two pieces together to make it thick. I can now see the scene. They warned me about it. They were friendly and good to work with. They made sure everything was even. He was not consistent in his coming because sometimes he would come late in the evening.

These guys were great. Showed me my options and showed up on time to do the work. They cut one piece a little short but informed me of the mistake and fixed it in a timely fashion. After dealing with a contractor that did sloppy work, it was a nice change to have a company fix mistakes before I noticed them.

They put in the counter tops at fair price and treated everyone nicely. They did have a mess up where they made a cut at the wrong place but when they were finished I could not see the cut. The experience with the workers were fine.

Express countertops were very professional and knowledgeable and did a beautiful job on our new countertops. They came out twice to be sure they had the measurements precisely right. They sent us to one granite dealer and we picked out our slabs but they were willing to send us to some others till we found the exact piece we wanted. They also worked with us on the installation around our plumbers schedule before he left on vacation. They arrived actually ahead of schedule and were in and out in less than 4 hours for the whole job including clean up. We couldn't be happier especially since they offered an amazing Angie's list deal that convinced us that we had made the right choice in a fabricator. I would recommend them and thank Jeff Lananhan, our sales guy and Alex and Brandy in the office for putting the job together and making it happen. Thanks to everyone at Express!

Despite a hiccup in the fabrication of the piece, the company corrected the error promptly and did their best to keep our renovation on schedule. John was a pleasure to work with, he was easy to reach, and he consistently maintained his professionalism as we addressed the project. Will certainly keep this company in mind if we require future countertop work.

This is the third time I have used this awesome company. This time it was a granite countertop in a rental home, which looks amazing!! The price was only a little more than the other options and looks 10000 times better. The 1st time I use used them John came out to look at a kitchen remodel I was doing in my house. I can not stress the importance of listening to his ideas on design. After deciding to go with his recommendations, we had to change our remodel plans a little (not a problem since I got my estimate in the planning stage before I ordered any cabinets!!) The rest of it was perfect, I went with Corian because of Kids and Cleaning, it came ontime when promised and fit perfectly. I can see zero seems in the corian. John's ideas on the flow of the kitchen were spot on, it is vastly superior to original plan. We also used them to recounter my Mom's house, which worked out great! My Recommendations Call them early Listen to John for design advice!! enjoy great countertops profit!

We wanted a custom counter with backsplash for our corner vanity, a free shape about 32" by 32". We had chosen a Corian that turned out to be the most expensive made. However, Ari suggest we come down to look at remnant quartz pieces that they have in their yard. To our delight, we ended up choosing a black material w/ little reflecting mirrors in it, not normally our style, but very good for what we wanted. The total cost was almost half the Corian. Through a mix-up, they did not attach the backsplashes (even though I had measure the angle b/w the straight walls to be 90-degrees to within 1/8"). However, John, the "foreman," remembered our discussion, and they were attached over the weekend. (Also, the cutout for our vessel was a very strange shape, but once they understood what we were doing, it was agreed on and they did it beautifully from our template.) Our experience was excellent. We will return soon for another small free shape counter for the upstairs bathroom.

I was so pleased to work with Express (aka American) Countertops! They were very quick and efficient and I thought their prices were great! There were minor issues with the installation that I didn't even mention to them. Would definitely recommend them and/or use them again.

I liked their service and their product. Everything about them was very good. The parts fit properly when they did the installation. There was one area that didn't quite fit, but they adjusted it right there and there were no issues. This was a nice company to work with and I would use them again.

Their service was great. The cost was very good compared to other companies. They were interactive and had special features that required a lot of back and forth with us and the company to get exactly what we needed. They did a great job making it a custom job. They worked with me on price and coached along the way.

Excellent from beginning to end. The entire process was easy and efficient. The measuring was done within a couple days & we already had a particular granite in mind. The price was fantastic much less than the big box stores and to my surprise. Very easy to work with. The granite was available for installation within a week which was amazing to have it so quickly. The installation team did a great job -they were meticulous and very careful not to damage any of the drywall. I'm looking forward to working with Express Countertops again in the near future.

Love working with everyone there. They all know what they are talking about. Worked with John the most and is great. Even stayed late for me to pick out the exact piece wanted.

Their design was carefully crafted and installed to perfectly blend the stone and laminate, Their workmanship was good quality and the installers were experienced. About the only slip up was that they mis-scheduled the installation date and they showed up to do the job just as we were leaving town for a few day. No hassle, they came back after we returned home. Pretty much service with a smile.

We are delighted with our new countertops and very happy with the entire experience with Express Countertops. Our process started with looking for a new countertop for our very old kitchen. We inquired at different companies and Mike at Express Countertops was one of the first to respond to online inquiries. He seemed very personable, knowledgeable and answered all our questions with patience. Our project evolved from just a countertop to an entire kitchen remodel. Express Countertops was the one company that we definitely wanted for countertops. It was important to me that most of our communication was through emails. We have not met Mike face to face however he advised us through the process and gave us several places to go on our own time frame to look at granite choices. We chose a light color, then changed our minds to black galaxy then finally settled on Volga blue. We then viewed several slabs before reserving the actual selection for our new countertops. We added an additional counter for seating and by emailing drawings and specs John gave us the necessary technical advice to make sure we had the proper supports. We ended up having a small support wall end built during the remodel. Ari came out to our home once the new cabinets were installed and made a template. He was very professional, efficient and friendly. There was a last minute scheduling glitch that would have put us in a bind but everyone at Express Countertops went above and beyond to deliver in the window of time that worked best for us. The installation was set up and the installers called when they were on their way. The installation was fast and thorough. The installers answered all our questions and concerns for our new granite countertop. I had some additional questions after they left and John at the main office contacted me immediately and helped me out. Overall we are glad we chose Express Countertops. Our countertops are beautiful. We are happy with our stone selection and credit the advice and expertise of the Express Countertop team for our amazing addition to our new kitchen.

All went well. The plumber, Ricky Rodriquez, installed a garbage disposal and two faucets at a reasonable price. When I discovered a small leak the following week, I called Express Countertops. I got a call from Ricky within the hour and he came to fix it the next morning. Fine job. Thanks.

Eric was very responsive to our initial inquiry for an estimate and they scheduled someone to come out for the estimate at a time convenient for us. The person who came out for the estimate was informative and took the time to explain his concerns and his proposed plan for shaping the countertops (our layout is a bit strange). We dealt with Eric to arrange our final selections in terms of the granite and sink we wanted. He was informative and flexible in this regard. The template visit was promptly scheduled after putting a 1/3 downpayment on the granite and the templating visit was also prompt and convenient. We needed a quick turnaround for installation and they were able to install in less than 1 week of the templating visit. They adjusted their schedule to meet our needs and we were very impressed by this. The granite looks amazing and they did a nice job with the installation. Their work on the seams was particularly impressive. The large, single bowl sink they offer is great and also well priced. Overall, we're extremely satisfied and feel like we got a great deal.

John gave me an estimate over the phone when I described the work to him. Ari came out promptly and measured the counters to make a template. There was a little confusion about a ledge on my half wall which Ari had not measured, so he had to come out again to measure that part The price that I paid was more than the original quote because they had not included the taxes, the cost of removing the old counter and the cost of the edge that I wanted. (Half bull nose is not the standard edge.) However, I felt that the price was fair because they went out of their way to make the counters and back splashes larger at no extra charge. The attitude was that they would accommodate me if they had the material to use They also came out a second time to install a backsplash over a counter that abuts a half wall because John wanted to make sure that the backsplash fit snugly without a wide gap that needed to be caulked. All three of the installers who came did their jobs professionally. They were prompt, courteous, and cleaned up behind themselves. They made adjustments to the counters to make the seams fit better on site.